LG Electronics Complaints & Reviews

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

I had given a compliant on 04.05.2012 for our company A.C which working with more sound. Call log no is :RNA[protected]/04.05.12. We have given some amount (towards AMC ) to Sujatha Technologies, Sangareddy (Rep.by Mr.Kishore).Iam trying to his number from last 45 days but he is not responding.And also we make several calls to customer care some body responding, confirming our compliant and address but no any technicial come here to solve the problem till now.Almost summer is completing. Why this much poor service providing for customers with having good brand image .Let me know the further process or required immediate responce in this regard as we are going to giving colmpliant in Consumer court / any .

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

LG Air Conditioner — not working properly

we have purchased a LG airconditioner at Madurai, Tamilnadu
state on6-5-08. The model is LSA 18TWAS1AE44DR1 .
From very beginning of installation the split AC unit is not
maintaining the temperature [ie cooling].I made complaints
at least four times within this period, but some mechnics have attended and no fruitfull result. Still now no service engineer
is attended the aparates, equipment.The warrenty period is
in current.We request that the full unit may be replaced with a new one.

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

I applied for passport dated on 31/10/2011.Yet now i didn't get any response

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

LG Refrigerators — noise

I have complained via phone (Complain no L[protected], L[protected], L[protected]) . The complain was too much noise coming out from Refrigerator (Model No GRL1217w7Q) . LG people attended 3 times but nothing was done to solve this problem, FInally they told that they would replace the refrigerator. But as on date nothing happened. This is Korean product for you.

I curse myself to have purchased such a bad product from LG India

JUBIN THAKKAR [protected]
PARUL THAKKAR [protected]

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

No use for transferring complaint to service center because they simply reply that compressor is not available . Your area representative Madam Shobha pandey mobile no. [protected] has no satisfactory reply just putting off the complaint rather she threatened me to do what I can, i requested her that I am a senior citizen but her reply was same. All staff is getting higher salaries but pays no attention to any complaint. LG Services are worst then Government department services.
I only want answer from your side that if compressor shall be replaced or not, if replaced by what time.
Ravi Bhatia
complaint no. RNA[protected]

LG Electronics — Worse Appliances and even more worse is after sales service.

Hi,

I had purchased LG Flat TV 29" for cash, However exactly after 13 months the televisions stopped working. when i asked about the help from an authorised service center, they charged Rs 400/- as visiting charges and they even made me purchased some IC for Rs. 800/- which did not work as well. My television was not working for about 10 days...

Later a senior technicians from LG told me that the tube of the TV Sets is malfunctioned... need to be replaced costing me Rs. 8600/- Ha Ha Ha.

I took a chance of calling a local technician home and surprisingly he fixed the TV for only Rs. 150/- Now its been 10 months the TV sets is working all fine.

This is the most pathetic and clumsy after sales service from a company which is not even Indian. Its pure parasitism on indians part... I hope you guys can publish this grievance to the entire 1 billion people.

Naren

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

I have reported a complaint regarding my LG TV at 0900 hrs on 1.9.2012. I have received SMS from LGcare informing that my complaint has been registered and the complaint number is[protected]. After that I have heard nothing from Lg. Please expedite.


Prabhakaran Mobile No.[protected]

LG AIRCONDTIONER — COMPRESSOR REPLACEMENT

COMPLAINT NO S9C92306531
We have given complaint on september 3 week and no responce from lg company,
Be act past responce and make the replacement

M.P.EMARDSON.

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

LG Split AC — LG -Cheating with Customer - LG - Engineer - Call close without support

में लखनऊ निवासी जिसने 19 मई 2012 को split A.C. कि A.M.C. करवाई थी उसके बाद माह कि अंत में मेरे A.C . ने कार्य करना बंद कर दिया मैंने दिनांक 01 June 2012 को इसकी काल ऑनलाइन लिखवा दी , जिसमें 1 काल A.C. not वोर्किंग (RNA[protected] कि और 2 - A.C. Service (RNA[protected] कि थी | आपके कंपनी के अधिकारी आ कर देख कर गए कि उसके P.C.B. में दिक्कत बता कर चले गए और कहा कि 2 से 3 दिन में दिक्कत दूर हो जाएगी और service वाले A.C. कि service कर गए | फिर एक सप्ताह के उपरांत फिर आये और बोले कि मैंने गलत पार्ट नो नोट कर के भेज दिया था अब फिर से दूसरा पार्ट मांगना पड़ेगा कह कर चले गए कि 3 से 4 दिन में पार्ट आ जायेगा और हम आकर ठीक कर देंगे | आज फिर मैंने काल का status जानने के लिए फ़ोन किया तो पता चला कि आपके येहाँ से काल को बंद कर दिया गया है | ये बेहूदा हरकत मेरे साथ क्योँ की गयी ? बिना बताये बिना support दिए बिना A.C. को ठीक किये हुए कॉल बंद कर दी गए यदि आपकी कंपनी में Vigelance Department है तो कृपया ये जांच करवाएं की कौन लोग कंपनी के नाम को बदनाम करना चाहते हैं| इसके साथ साथ ऐसा कौन सा उपकरण है जो की LG 23 दिनों में नहीं लगा पा रहा है | यदि आप लोग सुप्पोर्ट नहीं दे सकते तो support की दुकान बंद क्योँ नहीं कर देते | और ऐसे बदतमीज़ और वाहियात लोगोओं को क्योँ रखते हैं की support देने में मक्कारी करते हैं और अपने मन से कॉल बंद कर देते हैं.|

मेरे घर आ कर कॉल को पूरा करने का आश्वासन देने वाले मक्कार अभियंता का Cell No - [protected]

जिसने बिना कॉल को support दिए कॉल बंद कर दिया और उपभोक्ता को भी ये नहीं बताया की कॉल किस वजह से बंद की जा रही है |

मेरे एहन उस दौरान मेहमान आये थे और उन्हें गर्मी का सामना करना पड़ा और A.C. खराब होने की वजह से मुझे आत्मग्लानी का शिकार होना पड़ा | मैंने उसी कॉल को आज पुनः दर्ज करवाया है जिसका नंबर है : RNA[protected]

तो क्यूं न मैं LG के विरुद्ध मान हानि का दावा कर के रूपये 500000 /- ( पांच लाख ) की मन हानि की भरपाई की मांग करूं? जिससे LG या अन्य कोई उपभोक्ता का शोषण न कर सके |

और कंपनी ये बताये कि कब तक वो मुझे सुप्पोर्ट दे पायेगी ?



भवदीय,

क़ाज़ी मोहम्मद अहमद इर्तिज़ा

पुत्र श्रीमती रज़िया बेगम

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

I lodged a complaint to LG Customer Care center on 19.4.2016 vide complaint ID no. RNA[protected] regarding non functioning LG split AC due to some fault in Out Door/Indoor/Compressor . The AC was purchased in October, 2015 and is within warranty period. That the engineer from LG shall attend two times & two days. But it is very sorry to mention here that till today no one has even contacted me regarding complaint till now on 26.4.2016 i.e 5:00 PM . This AC installed in Ministry of Human Resource Development, Central Govt Office in Room No. 336-C, Shastri Bhawan, New Delhi. Once again requested to you Please look into the matter seriously.

Thanks.

Rajeshwar Kumar,
[protected]

It is way of working of such reputed companies which claim best consumer services. It is very disappinting for a person whose problem kept pending for so many days & what is more disapponting is that complaints cleared without taking feedback from customer.

The LG consumer care head should investigate such incidents & take action/corrective steps at the earliest incase they want to keep thier good image.

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team