LG Electronics Complaints & Reviews

This is the copy of the complaint I sent to LG


I bought a LED 32" and a home theatre system worth Rs-60000 from LG but till date didn't get the scratch card for the home theatre.I contacted LG many times but no avail. Lately they tried to fob me by giving me a 4 GB pend drive as the free gift as I already got the free gift for the LED TV..a 101 DVD movie set.The pen drive is not even worth Rs-150...so can...

Sir,
My name is Arun (from Ernakulam, Kerala) ([protected])

I had bought a LG front loading model (TROMM) 3 years back for around 26000/-. Now the problem with the washing machine is it does not stop running.
For example, if I set the time as 30 minutes, the count down timer will come down till 5 or 6 minutes left and then go back to 12 or 15 minutes.
This will repeat again when the time left reaches 5...

I HAVE PURCHASED A COLOUR TV FROM SANSKAR SALES MEHSANA GUJARAT ON DATED[protected].
AFTER 2 YEARS MY LG TV BECOME FAULTY. THAN I HAVE CONTACTED TO SANSKAR SALES FOR REPAIRING MY TV ON DATED[protected]. SANSKAR SALES SEND HIM SERVICE ENGINEER AT MY RESIDANCE AFTER SOME TESTING HE ADVISED TO SEND TV TO HIM WORKSHOP AT SANSKAR WORKSHOP MULKI BHAWAN MEHSANA IT IS 5 KMS FROM MY RESIDANCE. AFTER FOUR-FIVE DAYS THEY SUGGEST ME TAKE MY TV...

Hi,

On 11th April, I have registered a request for periodical maintenance of my Window ACs with LG customer service vide Complaint nos RNA [protected] & RNA [protected]. This service wast to be rendered with in 24 Hrs and till now i.e. on 17th April the service is not provided. When I called LG customer service, I was told, that the service is already provided as per records. The service was to be provided by LG authorised...

Dear sir,

we purchased LG Refregirator(Model No-GRP267BTB) through M/S.Sathya Agencies by bill number-IBTUT1-02096, dtd-30/07/2008, Suppliers reference-IB2096, Bill amount-Rs117500/-
Billed name-M/S.INDIAN OCEAN GARNET SANDS CO.PVT.LTD, 146 PALAI ROAD, TUTICORIN.628003

We filled complaint in local LG service centre on 19/01/2012, complaint registered number-RNA[protected]. Till now problem in the above...

Hi,

I Purchased a LG 42 inch LCD TV on 14th April 2012 and its been 3 days and no one has approached to install the TV. When selling the product they promosed a 24 hour service. This is a pathetic service. They are treating the customer as fools. I have made more than 10 calls to the service center without any luck of a techniciain visit.I will advice all my friends and relatives against buying a LG product

Regards,br...

Dear sir.

we are very sorry to inform you that we have bought L.G Refrigerator From Sales India Limited Mahesana on dated 01-April-2009. From Last One month Refrigerator Not working properly t. i had many Time Complained To L.G Company customer care by mail and by Call.Complain number is W9C51803464. Tel number and Contact number is :- Mr,Hasmukh [protected] Now he is Not Receiving my phone ) (2) Service provider -...

DEAR SIR,
I HAD MADE A COMPLAINT TO LG CUSTOMER CARE FOR REPAIR OF A/C VIDE COMPLAINT NO. RLA[protected]. ON 8TH APRIL AND I WAS TOLD THAT THE SAME WILL BE ATTENDED WITHIN 24 HRS. BUT TILL DATE NO ONE HAS COME INSPITE OF MY REPEATED REMINDERS. SIR I REQUEST TO PLEASE DO THE NEEDFUL.
THANKS & REGARDS,
RAJIV PILANI
MOB: [protected]
EMAIL; [protected]@YAHOO.CO.IN...

I have faced problem during the installation of my LG Split A/C when i requested (RNA[protected] on April 9, 2012. On calling at their call center no. @[protected], they told me every time that it will be done within 24 Hrs. and engineer will contact you within 2 Hrs. No engineer contacted me and when i called at no. provided by call center, no body picked it. LG Call center employee told me that their system showed that engineer updated...

My brother gifted me mobile LG km900 from U.K, now the touch screen is not working properly & Indian Service centre of LG Mobiles asking for 16500- for repair the mobile. The mobile Phone cost is 18000/- then how the repairing cost is so high is there any other solution?????? please replay me on [protected]@india.com


Thank you & Regards,
Shardul...

I bought Split wall mounted 1.5 tons AC of LG. Model # AAA74133202 on 23rd March,2012 from Metro Cash and Carry Kolkata. After that, upon repetative request finally Metro sent electrician to install the AC on 31st March. They charged us Rs 2500, did a lousy job, stole parts provided in LG package, no earthing was done and cannot switch on the AC. Wires are hanging all over, and there is a danger of short circuit if I switched on the AC....

I have taken AMC of LG Airconditioner, have lodged a complaint but the fault has not been rectified and nor is there any response from your service centre. My complaint Number is RNA[protected], this had been lodged on 05 Apr and the same has not been rectified inspite of repeated reminders, the service Centre the engineer has not rectified the complaint.The Engineer Hari Om does not seem to have diagonised the problem, he told me that...

I've an LG 1.5 ton window Air Conditioner. The aforementioned A/c is under AMC.

I gave a complaint on the 29th of March 2012 for regular servicing. When the technician arrived after 2 days he found out that the gas had leaked. He promised to get it picked up and repaired the next day.

Today is the 10th of April and I've been calling up the call center everyday as well as the supervisor ([protected])at...

Our LG machine is under warrant period, but while washing cloths, machine makes lot of big noise.
The software is not functioning proper. When you see, 6 minues left and all of suddent, after noise you get error and then its back to 16 minutes.

Despite complaining on number of occasions, company representative doesnt come and look into the matter despite giving complaining on number of occasions.

We...

I bought new refrigerator from LG . I got non working item severl times I contact to cutomer care they we trying to replce but still no response it is double door rupees 80000 refregetor . please don't buy refregator from lg very cheap product my complaint no is rna[protected] and I contact to on this Number [protected] puja Mathur . she never pick the phone...

I have purchase one Ton Air conditioner( Model LSA3FP2VTY, Sl No. 003NLZW000261) from M/S New Kalyani Electronics, Uttarpara on 11.02.2011. Dealers'people came and installed the M/C. This LG make A/c, we have used not more than 40days till date.When in this year we try to start but air conditioner is not functioning. Than I informed to you. Your rep. came and checked and reported me due to bad installation the gas leaked and require...

i bought a washig machine on 1/31/2010,and now is in warrenty period of croma extented warrenty,
now i get a error PE in washing machine,i also book complaint on 6/4/2012 and the booking number is39521
but still i not get any response from service side,i very disappointed with ur croma,in future i will not buy any of the product in your shop and my neighbours,friends,relatives also....

We have a window AC and last year while getting it serviced we took the AMC of it for 7000.00, as the representative told us it is useful but now when we are trying to contact them there is no response.
I filled a service request on 5th april 2012( RNA[protected] I have not received any response till now, I have contacted there service center number-[protected] but it is either busy or gets disconnected, no one picks it up. I have...

My mobile Hand set MODEL NO. LG RD2030 RELIANCE GSM, LOST ON DATE 29/08/2006.KINDLY TRACE OUT MY HAND SET.AND MOBILE NO.[protected] REF NO.RLGHS[protected] Dhirubhai Ambani Pioneer Offer.kindly TRACE OUT MY MOBILE HAND SET&HAND OVER TO ME.
THANKING YOU SIR,...

LG India is giving their below rated customer services from last two years. From last 3 days I registering complaint for air-condition servicing. Customer care says technician will visit within 24 hours but result is zero. I complaint 3 times but no response. Customer care had given me one mobile number of m/s Highend Solution in Rougouri Garden but they mobile number[protected] is off mode. I am a user of LG products from a decade. Earlier...