LG Electronics Complaints & Reviews

I've bought an LG split AC three weeks before. I have not even received a demonstration. It is still at home in an unusable condition. I have doubts if I'd get it even after the summer is over. What kind of service is to be expected from a brand like this. This is such a hoax of a brand name that it has. If service goes on like this, there sure are many reasons for doom. Consumers have to join together and sue such a company that...

i have purchased a fully automatic top loading washing machine of LG company on dt. 29/04/2012. since from beginning it is not working properly. it noise loudly when started/washing. A complaint has been lodged at lg customer care. but they are not replacing the same....

LG split A/C was bought on 29 july 2011, till now i have lauched 6 times complaint on water leakage in the front panel.As it a health sector insisted to rectify properly, but still every 15 days once, am lauching complaint and they will take 3 days to send their person.3rd day i receive call from executive since its evening ill come tomorrow morning, so like this one weak will gone without using A/C. once after repairing we will use for one...

Sir,

I purchased a LG split AC last year and for annual service, i called the LG customer care on their toll free no. first on Saturday (April 21) and they gave me a reference no. RNA[protected], and called a couple of times after that also.

I also e-mailed them regarding this. I paste a copy of that mail as well as its reply underneath for your kind convenience.

Up until today, I got no further...

From: [protected]@rediffmail.com
Sent: Sat, 05 May 2012 16:20:45 +0530
To: "LG Service" [protected]@lge.com, suvarna.[protected]@lge.com, charan.[protected]@lge.com
Cc: [protected]@rediffmail.com
Subject: Re: Request ID_RNA[protected] not solved since 26th April-2012..Pathetic response from LG


Dear Suvarna,

I hope by now, you would have got the clarity of the problem...

Maine ek tv electronic world navi mumbai se 27/10/2012 ko purchese kiya tha meri tv 1st day se pic problam ho rahi maine electronic word ko ph kiya usne bola ki do din may change kar ke deta hun magar aj 6th month ho gaye abhi tk tv change nahi hua aur mai ph karta hun to wo bolta hai ki tv change nahi hoga jo karna hai kar lo gaki se bat karta hai meri tv agar change nahi hui to mai court may complain karunga company aur delar dono ke nambr...

Hi Team,
I have bought LG spilit AC in Feb 2011. I have registered a request regarding AC service by I don't know they were logged my complaint and I didn't received any response from LG service center. But not the service period is overed and they told me to if I want to do serive for my home appliances it sould be chargeable. for this regarding today I talk with Mr Jitender Singh([protected]). I'm not happy fir their...

Dear Sir,

My Split AC was not working since from 16/4/12 covered under AMC for third year paid Rs 5000/= more by me to
cover third year AMC .During warranty period only two visit was made for the two years .Recently AC stopped working
from 16/4/12 & i have registered complaint NO RNA[protected] dated 16/4/12.
Till date No response from LG - customer service with making lot of calls to chennai service...

I purchased an LG/267BTB (Rs 1 Lac+) from Sales Emporium Garia, Kolkata, on 11.06.2009. It never worked at all.
The company replaced it on 07.08.2009. I worked for 7 months.
The company had no choice but to replace it on 27.05.10.
I was warned that after the 1st year they would not replace the product any more - like I was enjoying the experience!!
It worked for 22 months. The compressor (5 year warranty) packed...

Dear sir

i have signed AMC CONTRACT FOR MY LG SPLIT WITH LG. i logged a complaint as there were lot of rattling sound and the temperature is not properly maintained even we set it. for example if we set the temperature to 27 degrees the room temperature goes up to 20 degrees and even then the compressor does not cut off.

After my complaint in two days a technician came to fix. he said there is a problem in temperature...

I had purchased LG Tv 32LE5500 On 27 November 2010. I was facing power on problem with the TV so called up LG customer Care and put the request for repairing the representative gave me request id RNA[protected], a week after LG service representative came checked the TV and told me LG doesn't repair SMPS i need to replace whole board with new one,and he will get back with pricing because he did know the pricing. There after i didn't...

I purchased a LED Television from Croma Faridabad on 3rd March 2012. A Scratch card was given to me which awarded me a DVD Player. I was told that as gift is not in stock, I will receive the same as soon as they get it from company.
Despite repeated chase-ups and telephone calls, I have not yet received the said DVD player even after passage of 2 months.

Joginder Malik...

Sir,

I had purchased the Top loading fully automatic washing machine on date 31 march 2012. Since I purchased, getting problem {UE : Unbalanced Load} in washing machine. 4 to 5 times your technical engineer checked the washing machine but not able to solve the problem. I'm continuously try to call your engineer (Manjoj) number ([protected]) who checked the washing machine last time on date 29 April 2012 but he didn't...

The service that is getting provided by the LG company is pathetic. We had recently done 3 years Annual Maintenance Contract with LG company for Air Conditioner. It was promised that all the complains will be handled within 24 hours of complain booking. I had booked the complain on 12th April'12 and i had to follow up for another 15 days to get them moving. We are still waiting for the resolution.

This is the worst service...

i purchased lg air conditioner from tmc tirupathy ph ;2283814/15/16 on 16 of april 2012[this month only] they have installed defective piece it seems .It is not working from day 1 .I have complained several times to the company ,tmc and also customer care. they came 5times to check the unit but they unable to rectify the problem ,after that they are not responding.we didn't enjoyed the AC till now. bill no :IP/1213/CR-170 MODEL NO:ls...

I bought a LG Microwave - MC2881 SUP, from Rahul Electronics, Goregaon west on 23/04/12. However the product door bears scratches. I was shocked to hear from LG service engineer that these are Thermocol scratches and the door will be replaced. If i want to buy a scratched microwave, i would 've bought a low end second hand product. Inspite of paying such a huge amount of Rs. 12750/- for the product I have to be satisfied with microwave...

RNA[protected]

I had called as my AC had a gas leakage, I was told on the number[protected], that I should speak to Comfort Point as they are the service agents for LG, so I called them on [protected] spoke to Abishek who gave me his number [protected], I informed him that my AC has a gas leakage and I need to check it so he mentioned to me he will send someone to pick the machine and will deliver it to me on Saturaday, I...

We gave our LG 2 ton window ac for filling of gas to LG service vendor (Comfort Point) on Apr 25...it has been 4 days and we have not got the AC back....after 3 days of follow up the vendor has been postponing the delivery of the AC every day and has informed us that it will be delivered tomorrow (April 29).

I would like to understand how much time does it take for the gas to be filled in the AC and why I should not lodge a...

LG Customer Care Complaint Registration No.RNA:[protected] Dated[protected] .For complaint status enquiry contacted on[protected]@ LG Customere care Ph.No.[protected].infomed by the Executive that Reminder has been sent to the concerned service incharge.

After the fololowup i have received Revised Complaint No RNA:[protected] on[protected] at 14.43hrs.God only knows when the actual work of
Repair of AC will takes...

No audio clarity. LG technician reports us as left speaker is damaged. we purchased this LED TV only 8 days before we complaint as its sound system is not working. RDRL & LG sold us a defective TV Set. we don't want to repair it or replace it, as we feel cheated. complaint no-RNA[protected]. please advice me about the solution. LG technician spoke rudely to us. we contacted to Mr. nilesh ghotekar PH NO-[protected] also he wasn't...