LG Electronics Complaints & Reviews

Hi,

I had purchased a LG Split AC from Radhika Electronics, Pimpri Pune on 17th April. The installation was free till 17th April.

I registered on LG customer support for free installation on 17th April itself with My number as: +91 [protected]

Installation Address as:

Flat No 5, Building-C, Wing-C, Sai Saheb Apartment
Pimple Saudagar
Pune-411027

It was...

To The officer(concerned)
LG
Sub-complaint against servicing system
Sir,
i have an automatic LG washing machine which needs repair for running.I lodge a complaint at your authorised servicing center at Dibrugarh ,Assam on 19th march11 and asked to repair the machine. I deposited the machine at the servicing center in time for repair. But neither I got any satisfactory respond from them nor the machine repaired....

led tv not working

our led tv we bought on 26 JAN 2011 is not working since one MONTH, we had given complaint by complaint number RNA[protected] on 19/02/2011 and the service center agent is telling us since that it will be repaired,he check the tv and told we need to change the tv , and again we follow up for change/replacement of led,but no positive steps were taken..we calledup repeatedly, lastly they told they will refund...

Dear Sir.

I have brought an LG washing machine from ur esteemed company on 24th Oct 2010. Barely 4 months later the machine has been giving me problems. Inspite of lodging a complaint since February on[protected] noone has come to check the washing machine. I had bought the machine from LG chembur near shoppers stop

LG has promised a 10 year warranty on their products and I not only buy ur products but...

Hello,

Here is a great example of LG experience. They are not at all serious about customer care and after sell services.

I had done big mistake by putting trust on LG brand before 2 years. While purchasing my new home, I bought 2 LG LCD TVs. 32" and 42" each. 32" cost me 40,000 Rs while 42" was worth 60,000 Rs.

After passing 1 year of warranty, both TVs (yes both TVs) started...

Hi

I am a customer of a LG LED TV. which is two months old. The TV was working fine for first one month but after that we started seeing a vertical line mid of the TV screen with one half brighter than the other half. We called the LG customer care and the response was bad. The engineer came checked the TV and said a cable was damaged and said he will replace the same in a days time. but its two days since we heard from their...

MY Name is Rahul Tripathi recently i purchased an LCD TV of LG on 5/3/2011 on my wifes name MRS. REENA TRIPATHI but i stared giving me very bad pictue from 24/3/2011 .i complained about this issue on 25/3/2011 MY Complaint ID is RNA[protected] a technician came from service center of LG after looking at picture quality .

HE WAS NOT READY TO ACCEPT THAT IT WAS PROBLEM OF TELEVISION inspite of telling him that I HAVE ALREADY...

Dear Sir,
My complaint no isRNA[protected] date[protected]. Daily we are followping. Every day customer executive says we will solve problem with in 24 hours. No body attended as on date 12.04.2011. This type of service i did not see in any company. LG is worst service in the world. You are wasting my time daily. We will tell to every body Donot puchase LG a/c machines because of service is very poor. Please give respond immediately....

To,
THE GENERAL MANAGER,
LG ELECTRONICS INDIA PVT LTD,
PLOT NO. 51, SURAJPUR KASNA ROAD,
GREATER NOIDA 201306 (UP).
Sir,
I like to state that, I Mr.Chanchal Chatterjee had purchased a L.G refrigerator model no-GL-225.FEDG5, S.L-010LPUH 042662 on 25/12/2010 in the name of my daughter Miss.Aishika Chatterjee ,tax invoice no-C1854, from National Electronics .Add-Bhiringi ,NachanRoad,Durgapur-713213(W.B.),...

To
The General Manager - LG

I have an AMC of 3 years for my LG window ACs.This is to inform that I had called up LG customer service and booked for servicing of my window AC vide complaint # RNA[protected]. The technician came and took the AC saying that the gas has leaked. Subsequently, I filed a complaint again with LG customer care on 21 March 2011 to follow up when I was asked to contact Servotech( LG's authorized...

Dear Sir/Madam,

This was regarding my complaint dtd 27.03.2011. I have purchased LG LCD on 08/12/2010. and within 3 months there was problem in LCD part. When i called your customer care they told me that your problem will resolve in 5 working days. but today is 11.04.2011 and i have not received nothing from you.

I am facing very poor service from you. Your executive Mr. Manish Sawant([protected]) call me on...

Sir,
I have purchased the LG Split Air Conditioner from M/s Bajaj Electronics, Lakdikapool, Hyderabad and it was installed on 26.1.2011 and recently it is put into use. The model is LG LSA 5KR 3A and S.No. is 101NAHF013833. The first complaint I have lodged with LG customer care centre is on 27.2.1011 due to some noise is observed in the indoor unit. The technician has attended on 30.3.2011 and remarked that the Dashboard is having...

On 07.March.2011 my LG Refrigerator's cooling failed. So i have given this update to LG Call Center and they have given a Compliant no. RNA[protected]. From 07.March.2011 uptill now my complaint is unsolved by LG. when i forced LG Call Center person to give contact details of Senior managing person. After forcing call center person they given me Contact Number of Mrs. Lata Kombil; Mobile No. [protected]. After all Mrs. Lata Kombil not...

Hi,

I had purchased a LG Slim flat screen television 29 inch Model no: 29FU6RG-T5 on the 5th April, 2009.

Around 1.5 month back our TV was not starting normally so I contacted customer care and launce and complain. I have lodged a complaint (Complaint ID[protected] with the customer care center on the 28st of Feb, 2011.
After 3-4 days service executive came and checked the TV and told us that there...

Respected Sir,

The inlet valve of my LG washing machine stopped working few weeks back.

For this I raised a complaint with LG customer care on 5th April, complaint no rna[protected]. The technician named Peter came, clean the filter, took Rs 331 and gone. The LG customer care told me that this ticket is valid for 3 months and if the same issue still exists, we don't have to pay for that.

But...

I am using LG GU220 mobile handset , i have brought this cell phone last month. The problem that i am having is when i am switching on my mobile it is saying PUK BLOCKED , PRESS NUMBER TO EMERGENCY CALL . I cannot make any calls. i cannot have my previous old menu back. Please help me reagarding this problem.. How can i get my old menu back......

Dear Sir/ Madam

I bought a Microwave oven from SALES India in the month of Nov 2010, and in the very first month it started created problem and So I had to lodged a complaint to the customer care dated 30 Jan2011 it was immediatley followed by Digital customer care at Ahmedabad and they took the oven for repairing and since then I didn't heard any positive response from DIgital care. After putting several efforts and talking...

I have purchased a split AC on Sunday which got delivered on Monday evening and for last 2 days I have been following up with all possible numbers and persons available to get it installed but it is painful experience to get some one working. Its quite surprising that the manager doesn't pick up tha call despite repeted attempt from various numbers. After paying the full amount in advance if this is the situation " what is the service...

i have purchased 2 AC of LG make from reliance digital shoppee, empress city, nagpur last month. as i m facing problem of compressor noise, i m calling the sales person of that store since last 10 days but they not responding for the same.
before sale they have promised for services directly from reliance digital shoppee....

WE HAD BOUGHT PLASMA TV FROM LG SHOW ROOM ON[protected]
THE PIECE WAS DEFECTIVE ,WHEN WE CALLED THE LG SHOW ROOM THAT THE TV IS SHOWING THE LINE FROM THE BEGINING THE TV WAS INSTALLED.

THE LG SERVICE PEOPLE TOOK THE TV AND TOLD THAT IT WILL TAKE TWO MONTHS TO GET IT REPAIRED. I AM SURPRISE A NEW TV HOW IT CAN GET SPOILED FROM DAY ONE.
LG HAS REPUTATION TO GIVE GOOD QUALITY PRODUCT,MY ONLY DEMAND IS TO REPLACE...