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LG Electronics Complaints & Reviews

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Last updated Jun 13, 2024
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LG Electronics reviews & complaints page 3

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S
SachinSonawane
from Mumbai, Maharashtra
Oct 10, 2023
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Rnp230917045694

RNP[protected]
A substandard bowl was given instead of treo which was advertised in the product website. During cooking it cracked and broke.
As per LG employees the has happened at least at 5 places in Nashik that the bowl set has cracked while cooking
LG service engineer did not visit for the same still LG closed the complaint. LG is of the verbal opinion Bowl set is complimentary i.e. free goods and it is not our...
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SachinSonawane
from Mumbai, Maharashtra
Oct 10, 2023
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Complimentary bowl set is defective and substandard

RNP[protected]. LG employees tried to close the complaint forcibly without resolution. The bowl cracked and broke while cooking. The Oven may be hazardous...
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Swastik Sahoo
from Gauribidanur, Karnataka
Sep 28, 2023
Oct 2, 2023
This thread was updated on Oct 2, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Double door Fridge (Whirlpool)

Address:Pai Electronics, Electronic city, Bengaluru

They have delivered a defective double door whirlpool fridge from electronic city branch. Some black spots were forming inside the fridge as well as my switch board socket behind the fridge. May be some gas was leaking.
Regarding this, I got no response from Pai Electronics . So, I contacted Whirlpool and mailed to their higher officials about this matter and finally, they have replaced the fridge. Very pathetic service from Pai Electronics,...
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I bought a front load washing Machine from LG Harlur, Bangalore on 31-Aug-2023. The machine stopped working in 10 days. LG service engineer visited after 2 days and could not make it work. I requested for exchange. It has been 15 days now and neither the service manager nor the dealer is entertaining my service request. And my cloths are locked inside the washing machine for over 15 days. And I am not able to use the washing machine. Please...
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Vignesh1402
from Chennai, Tamil Nadu
Sep 23, 2023
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Order not received - Seeking resolution

I have ordered an AC on August 29 from LG online service portal. Till now I have not recieved the product or any sort of information from their side after asking multiple times.

I have called the customer service thrice and everytime I get the same answer stating " someone will reach you in 2 hours" about the status.

It's been 25 days since I ordered the product and i recieved an invoice copy with invoice date...
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rajesampath
Sep 21, 2023
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Worst Product and Worst Service Team

AC purchased and in less than 1.5 year the AC is not working and even if we raise consumer complaint no action is taken from LG .

Feedback from the past communication with LG :
Not fixing the LG AC issue ( because when the service team provide a fix AC runs only for 1 week, then again the same problem )
Even though we are escalating no action is taken from LG perspective. ( Escalated via mail/call/ consumer...
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Providing the screenshot of already raised complaint..

Got call from team, but after that there is no action from LG side... Facing problem with LG AC for past 1 month...

Previous complaint number : RNP[protected]...
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Immanuvel candy
from NAGERCOIL, Tamil Nadu
Sep 19, 2023
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LG 43 inch Tv remote complaint

Address:3/98,Vellicode Ayanimootu vilai,Kalkulam Mulagumootu post - 629167 Kanyakumari,

I have purchased[protected] tv Lg43 inch TV. Within 10 days remote not working. Now[protected] I complained to the lg showroom. they told lg remote has no warranties. We will take an extra amount.Lg sell fake remote on high price tv and they pull to buy new remote.Fraud LG showrooms.I want to know i purchased tv fake or original.How remote not working within 10 days.Now i purchased new remote.That bill i attached in this email.I want...
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Immanuvel candy
from NAGERCOIL, Tamil Nadu
Sep 19, 2023
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LG 43 inch Tv remote complaint

Address:3/98,Vellicode Ayanimootu vilai,Kalkulam Mulagumootu post - 629167 Kanyakumari,

I have purchased[protected] tv Lg43 inch TV. With in 10days remote not working. Now[protected] i complaint lg showroom. they told lg remote has no warranties we will take extra amount.Lg sale fake remote on highprice tv and they pull to buy new remote.Fraud LG showrooms....
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rajesampath
Sep 15, 2023
Sep 16, 2023
This thread was updated on Sep 16, 2023
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LG AC Not Working within 1.5 year of Purchase

We bought LG AC last year, we have applied for AMC after 1 year.

Client Name : Yogesh Kumar

We had an issue in AC during May/June 2023 as CH38 error was obtained in 2-3 hrs and AC will not work after it, and hence the service team took the AC to repair and re-installed it ( which took nearly 1 week ) again.

The AC ran for 1 week fine, after which Cooling was not obtained and same CH38 error obtained,...
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Rohan13
from Mangalore, Karnataka
Sep 8, 2023
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LG water purifier under AMC | Repair request pending from 1 month and now cancelled

Address:Mangalore

I had raised a repair request RNP[protected] for my LG water purifier on Aug 8, 2023. The product is under AMC (purchased in 1st week of May). There has not been a single visit by the engineer till date. After many calls and escalations after 17 days the local service centre called and said we haven't done the AMC through them, we should call whoever did the AMC, they will resolve the issue. After few days in subsequent calls they said the...
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A
ayush@25kv
from DEORIA, Uttar Pradesh
Sep 7, 2023
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LG refrigerator Issues

Address:In Front of Amar Jyoti Talkies Garulpar Deoria

I bought a fridge from LG company on 25 August 2021 . Description - GN-H702HLHQ.APZQEBN invoice No PSU/00447.From Prasad and sons, Motilal Road, Deoria (U.P) . But from the last 14 days, My fridge is not working properly. I called mechanic from prasad and sons but he is such a highly incompetent person . He took 3 weeks but still he was not able to figure out the reason for fault. My refrigerator is under warranty period

It...
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Naved1223
from Delhi, Delhi
Sep 3, 2023
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Refrigerator not repaired in last 2 months

Address:Noida UP

I have a LG refrigerator 408 L and it has been completely ruined by LG technicians. it was bought on 18th April 2022 and in just over a year it stopped working, the first complaint I raised was in 15th July 2023, complaint id :[protected]

Almost 5 technicians have visited my place and did too many so called repair and now its has been two months and the fridge is just a big box for me which does not even work. They have...
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Pavan Dutt
Sep 1, 2023
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I have lost my bill

I have lost my bill for my LG refrigirator. I have bought the fridge about 8 years ago and hace a warranty on the linear compressor inside the refrigirator for 10 years and yesterday an lg tech quoted me 13000 for replacing the compressor ansd since I dont have the bill they are not accepting the warranty. Pleas help me....
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Pavan Dutt
Sep 1, 2023
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I have lost my bill

I have lost my bill for my LG refrigirator, I have bought the fridge 8 years ago and the warranty for the compressor is for 10 years.Since I was unable to produce the bill, The LG tech has said he will not replace the part under warranty and said I have to pay for it
Email:[protected]@gmail.com
Phone:[protected]

Please is it possible for me to get a duplicate of the bill...
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Dhiru Vaghela
from Gandhinagar, Gujarat
Aug 26, 2023
Dec 11, 2023
This thread was updated on Dec 11, 2023
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Fake resolution of consumer complaint related to CP Act,2019 (not 1986) mislinking to Customs Departmentare wilfully mislinked

My complaint dated. 18.5.22 [https://www.consumercomplaints.in/lg-electronics-denial-to-give-invoicebill-mon... and dated. 22.4.23 [https://www.consumercomplaints.in/lg-electronics-custom-expect-service-document... are marked as resolved in fake, willful, and undemocratic manners mislinking the consumer protection rights...
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Dhiru Vaghela
from Gandhinagar, Gujarat
Aug 26, 2023
Aug 31, 2023
This thread was updated on Aug 31, 2023
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Fake resolution of consumer complaints : Complaints on the subject mattaer of CP Act,2019 (not 1986) are wilfully mislinked

Refers to https://www.consumercomplaints.in/lg-electronics-denial-to-give-invoicebill-mone... 18.05.2022 Profile 4349998 Not resolved is shown as resolved creating a fake narrative to show it as resolved.

My complaint has nothing to do with the fake resolution of LG to misquote my complaint while replying "Custom expect service & documents & NO Fake narratives" My complaint is made for following unfair trade practices by...
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Ranjith kumar AN
Aug 18, 2023
Aug 23, 2023
This thread was updated on Aug 23, 2023
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Hp laptop

Address:Bommanahlli

I purchase the new laptop in pai showroom that os & 2021 soft is not installed plq take my query urgently sole this case kindly do the need full....
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V
Vimal Singh1981
Aug 18, 2023
Aug 23, 2023
This thread was updated on Aug 23, 2023
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Refrigerator not working.

Good morning Sir,

I am consumer Vimal Singh compelled to write this email to you. It's been long since i have raised my complaint for my refrigerator. After my follow up I conveyed the compressor is discontinued by company and not available.
Sir I have purchased looking to a brand and a 10 years warranty benefit. If company has discontinued, it is not consumer fault. Company has to ensure my refrigerator is on and...
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parulsaurabh
Aug 13, 2023
Aug 23, 2023
This thread was updated on Aug 23, 2023
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Refrigerator

Address:H no 37 ,Tyagi Chowk, Ghookna , Ghaziabad

Refrigerator not cooling properly...
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