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LG Electronics Complaints & Reviews

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Last updated Jun 13, 2024
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LG Electronics reviews & complaints page 5

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D
DrNihal
Jun 6, 2023
Aug 8, 2023
This thread was updated on Aug 8, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Godrej EON AC

Address:Pai International, SHOP NO -IV, 596 Shalimar Complex, Yelmudi Bridge, Puttur, Karnataka 574201
Website:www.paiinternational.in

I bought a AC in March 2022 from Pai Intl, Puttur. It stopped working while under warranty in June 2022. After multiple complaints the store sent someone to service it. But they just filled the gas and left. Unsurprisingly, it stopped working again after 3 months. It was winters so I stopped using the Ac. From January to February I registered multiple complaints again and finally they sent someone and I made it clear to him to not just refill...
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Utsav08
from Samastipur, Bihar
Jun 4, 2023
Aug 8, 2023
This thread was updated on Aug 8, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received a defective LG split AC, which has neither been replaced nor fixed even after 3 years of purchase

We had bought 2 Split Room ACs, Model: LSNQ18SWZA from Aditya Vision Samastipur (Bihar) for around 1 Lakh rupees on 04.08.2020. One of these two ACs was defected and it did not cool ever since the day it was installed.

So, we filed a complaint with Ref No. RNP[protected] on LG's official website on 09.04.2021, when the AC was under its warranty period. After making multiple calls to LG's helpline numbers, technicians started...
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Dhinojwala 67
from Chennai, Tamil Nadu
Jun 2, 2023
Aug 8, 2023
This thread was updated on Aug 8, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lg Double Door Fridge

I have purchased LG Double Door Fridge Big Size in year 2016.
It worked perfectly and in 2022 it had cooling problem i gave complaint to Customer Service Service Engineer Came and said Main PCB has to be Changed,
I agreed and after Board Changing he says Compressor is Faulty Company Replaced it under Warranty and it Functions became Normal and repair was done by Company authorised Service Centre Raghava Electronics [protected],...
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Vishwajeet Chaunde
Jun 1, 2023
Aug 8, 2023
This thread was updated on Aug 8, 2023
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Depreciation Policy

Hello Sir,

I don't have any complaint regarding LG products.
I just want to know complete details about the depreciation policy for the different LG products.
I want to know from 'first month' to 36 months how much percentage of value will be charged as a depreciation charge for the different products of LG electronics India like "TV, refrigerator, air conditioner, washing machine."...
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Rathina Gopinath
from Madurai, Tamil Nadu
May 30, 2023
Aug 8, 2023
This thread was updated on Aug 8, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Washing Machine Repair not Addressed Even After Multiple Follow-Ups

Address:B.B.Kulam, Madurai

I raised a service request (RNP[protected] on 9th May 2023 for my washing machine as it was not working. A technician (Krishna Moorthy - [protected]) came two days after and said the mother board has gone faulty and needs to be replaced. He said the machine is more than 10 years old so he has to order for replacement and it may take a few days. He came back after 4 days and replaced a new motherboard and showed me the machine working fine....
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Ranisharma12
from Faridabad, Haryana
May 28, 2023
Aug 8, 2023
This thread was updated on Aug 8, 2023
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Wrong information from the repair agent

Address:A 11 Dayal bagh colony

I call to the customer care for AC repair and then agent will came at my home for solving the problem of AC but he said that there is a issue related to muthor board and it will fix with 8000 amount and then he said I will repair directly with 3500 amount but I am not agree with them. Now I am here for complaining the agent because I have checked my AC with other AC repair person he said that there is no problem in AC everything is ok and...
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znkhan
from Lucknow, Uttar Pradesh
May 24, 2023
Aug 8, 2023
This thread was updated on Aug 8, 2023
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Not solve my problem foolish in product

Address:Hajipur Qudrat Godhna Azamgarh UP 223222

LG India Only one month used AC outdoor fan not working not cooling 3 days waited Engineer visit in evening only see not solve problem, 3 days more waited but not received call and not visited, buy new product 2023 model but kit was old 19/10/2021 in inside AC...
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Sree369369
May 18, 2023
Jun 20, 2023
This thread was updated on Jun 20, 2023
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Being Branded LG always have repair and servicing problem which sounds like products are of bad quality and bad servicing

Address:Hyderabad

Since LG is established brand I brought a TV, AC, washing machine, Freeze. I am always having something or other problem with LG products year long. Very disappointed with their service also. From last year AC is having water leakage and non cooling problem. Servicing team repair and replace the parts and again again from 2 years same problem it was resolved till now. Service team is very rude and take money but issues are unresolved. LG...
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siva_k1205
from Coimbatore, Tamil Nadu
May 6, 2023
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Not supporting for service after sale

Address:4A, 7th Church Cross Street

Booked AC complaint 10 days back but no support until now to solve the problem
(29th Apr)
First ticket number : RNP[protected]
(06th Map)
Reached their customer care again, they booked complaint again
Now ticket number : RNP[protected]...
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sanju_arora38
May 3, 2023
Aug 8, 2023
This thread was updated on Aug 8, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding extended warranty

Address:Municipal No. R- 53, First Floor, Shakarpur, Vikas Marg, New Delhi, Delhi 110092

I bought an LG 3 star inverter split AC from flipkart which was delivered on 17/04/2023 and installed by Jeeves on 19/04/2023. The Jeeves technician who installed the AC suggested me to take extended warranty of 2 years for the AC and he explained me that all parts will be covered under extended warranty and you will also get three services (Dry and Wet) from Jeeves every year, hence I paid rupees 2660 via Paytim to his phonepe, but he did...
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Prasen6386
from Kolkata, West Bengal
Apr 30, 2023
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LG split AC installation delay after paying full amount

Address:Kamarhati Great Eastern retail

Our 2 split AC s were bought in cash with Full payment at Great Eastern Retail Kamarhati, kolkata. with invoice no- KHT/SA2324/00386 and KHT/SA2324/00355 on 16th April 2023. Till now after 14 days (30/ the AC s are not installed. Every Alternate day in the 2nd half of the day some engineer call and say that today it's not possible, tomorrow they will install, but they don't respond the next day. Like this twice we took leave from our work...
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raghum07
Apr 28, 2023
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Service related issue

This is Regarding service request RNP[protected]

Can you please let me know when will the issue get resolved?

April 10th, opened the case

April 19th, escalated to Mounika (customer relationship officer, bangalore)

April 25th, escalated again through email

April 26th, got call from lg office and enquired about the issue and promised to fix at the earliest
br...
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Qualitybin
Apr 27, 2023
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LSN5UR3A.AALG- Water Service My Mooter Damaged

Address:Hinjilicut,Ganjam

I must recommend and request you to study the below highlighted a copy of customer which has been facing so much challenges. I have paid all the amount but due to wash had happened (Due to lac of knowledge and training by technician) of A.C indoor, my moter got blown and then the display got down.

I have paid for wash and then moter and then going to pay for this display of tuner -: big Black one .

Today they...
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Sharnas V S
Apr 27, 2023
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No one has to come for installing AC

Address:Kunjumohammed, Mannarath House, Keezhmad, Aluva, Ernakulam dist. kerala

08 days completed. Till my AC is waiting for installation....
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Sharnas V S
Apr 26, 2023
Apr 27, 2023
This thread was updated on Apr 27, 2023
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No one has to come to fit LG's air Conditioner since 6 days.

I had purchased LG's air-conditioner from Perumbavoor police canteen on 21.04.2023. LG shall provide installation of AC with in 48 Hrs. LG's contractor from Aluva, desham was contacted on phone number [protected].It was climed that this contractor could not provide installation and had no staff. now 6 days completed .no one has to came for installation ....
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shaik Haneefulla shariff
Apr 25, 2023
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LG side by side refrigerator

I had my LG refrigerator repair on[protected]. I raised a compliant to customer support and no compliant number was given to me. After one day one representative came from LG and performed inspection and gave a report that gas need to be refilled, he said he has updated another person will come and fill the gas, after 4 days another person came and started refilling gas but he said that compressor is not working and and he updated it as i...
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Raheem hussaini
Apr 24, 2023
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Ear buds boat

Address:SHALIBANDA opposite Shah ghouse Hotel

Hey sir Good Evening today I have went to pai Internation Store At SHALIBANDA
I have taken Boat ear buds
I am not satisfied with ear buds when unlock
After Payemenet The Voice Is Not Coming Proper plz Help me
I am Request u to plz Exchange and Give another best one plz help me out
My contact - [protected]...
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Shirly Priyalochana
Apr 24, 2023
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LG AC installation issue with Technicians

Address:Adishwar Showroom, Kalyan nagar

I customer named M.G Ashokan purchased the LG AC from Adishwara Showroom on 22 Apr 2023

LG 1.5- 3S-RS-Q18QNXE-SP
LG 1.0 - PS-Q12JNXE1

On Monday ie 24 Apr 2023 today the installation persons came and checked the site and started giving us the accessories list. and also gave the pricing. however, when we checked the same price in market it was much lesser than he quoted. he also demanded to pay him extra...
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Dhiru Vaghela
from Gandhinagar, Gujarat
Apr 22, 2023
Dec 11, 2023
This thread was updated on Dec 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Custom expect service & documents & NO Fake narratives

Refers to https://www.consumercomplaints.in/lg-electronics-denial-to-give-invoicebill-mone... Profile 4349998 Not resolved

Thus, LG has violated the following provisions of consumer laws in a consumer complaint lodged by Shri Dhirubhai Vaghela before NCH.
1. Para 5 of Consumer Protection (General) Rules, 2020
2. Section...
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J
jeetumainhoona
Apr 21, 2023
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Split ac

Address:S-143 pandav nagar delhi -110092

Again Very bad experience with LG Customer support, i had raise the request on dated 19th-Apr-23 for my LG split AC service customer executive booked my slot within 24 hours, after wait for 12 hours yesterday i called to LG CC he ensure that my request attend by with few hour however 36 hour gone no one come to my premises,
Contact detail - [protected]
RNP[protected]...
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