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LG Electronics Complaints & Reviews

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Last updated Oct 5, 2022
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LG Electronics reviews & complaints page 2

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My LG refrigerator is 4 years old only and it come up with compressor warranty of 10 years. At the sudden it stop cooling and found that compressor not working.

I reached out to LG customer care for replacement of Compressor on 3rd September and provide request number RNP[protected].

After several follow up with local customer service centre they demanded 8000 rs for replacement of compressor (which is still...
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I got repair service from LG 3 times now, but the issue is not addressed.

Looks like LG and your technicians just want to loot money.

I spent almost 6000 for repairs, but it is not repaired.
LG Electronics customer support has been notified about the posted complaint.
Dear Customer,

We understand how inconvenient this could be and sincerely apologize for the same. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
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    Lg company tells repair item is not available. Why r u selling lg machine to customer. I am decided to better to go to consumer court.👍🏻...
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    My LG washing machine stopped working on 16 August 2022. When called on costumer care helpline they said to call the next at working hours. I registered the complaint on 17 August 2022. The technician came to see the washing machine and said that 2 parts are required and when the parts will arrive someone will come and repair the machine. Since then nobody is say when the parts will come or where they have reached. Today is 3 September 2022....
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    I bought a LG water purifier an ear ago, after an year that they calling everyday to renewal for next year service, after payment they gave us a date for service 25th but they don’t call me no messages, after four days I called the number that provided on the sheet, he gave a another number of TL(+[protected], he said he’ll call you an hour -no response they whole day, then I called again next day to that TL …. He said he’ll...
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    Have been purchasing AMC on a yearly basis and since the last 2 years the engineer who comes to our place doesn't change the candle .

    Last time when I insisted ( 21st August 2022 ), he changed the internal 4 candles and the last dates that the candles were changed mentioned 8th March.

    SO the last 19 months we have been having water from the same candle and paying them .

    when escalated to the LG...
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    LG Electronics — Not responding to change the Compressor of my LG AC in warranty

    My Air conditioner was not cooling since a week and then I make a compliant to LG customer care on 18th August 2022 and they have given me the service request no. RNP[protected] . Next day on 19th August 2022 the technician of LG service center visited to my home and checked the ac and found compressor is not working. Then they taken the bill copy from us and told to they will change the compressor within 2-3 days. But Since 22nd of August...
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    I purchased water purifier warranty with AMC number 15578452 on 03rd August 2022, the service person told me they will come in few days to replace the water filters. it has been 20+ days now and i have used WhatsApp to communicate customer care for this, i have used WhatsApp 2-3 times and no one has come to replace the filter. it is ridiculous that i have to ask so many times for a service that i have paid 6 thousand rupees. what is wrong...
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    I have purchased a LG AC in March 2022, that AC remote is having some issue for that that I have raised so many complain but no one is responding .one time only a enginner has came at my place and said this you need to buy a new one I told him my AC is in warranty so why should I will buy .First time such kind of issue I am facing with LG whic is really a shameful and will down the image.fauth of LG in India .I raised a complain on CEO section...
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    Dear LG customer RNP[protected] is given to MUNITEJARAMANDI . After completion of your work to your satisfaction please share the Happiness Code : 39016 with our Service Engineer to close your Service request. Do not pay advance money to anyone without work completion. You can also visit us for further support on https://lg-chatbot.com/web/il?locale=en_IN...
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    Reference No : GCP[protected]
    Date : 16/08/2022 14:43 08
    Type of Inquiry : E-mail to CEO

    Refrigerator Model : LG-REF/GL-M472GSHMSV (420 Refrigerator)
    Date of Purchase : 09.03.2015, Demo and Installation Date : 16.03.2015
    Purchased from : Reliance Digital Mall, Nizampura, Vadodara
    Faced Problem :
    a. Replaced Compressor in the year 2018.
    b. Again cooling problem raised in July’2022br...
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    Hello Team

    I bought my LG Washer Dryer (FHD1057STB) . S.No :109PNXL00786 on 17/08/2022.
    For installation, LG Executive visited my house on 18/08/2022. He opened the sealed packing of the Machine and started doing installation and we have also paid 2948 for 2 yrs warranty extension. But when he opened the packaging, it was observed that there is huge dent on the lower left side of the machine.it was informed to the LG...
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    Queen size bed purchased on 08/07/2022 was damaged by the technician while installation. It comes under warranty. After many phone calls to customer support and many emails to help desk the issue was not dealt and resolved till date. This is cheating. After spending Rs. 42, 500/- we got a damaged product without any service. We demand earliest response from the company to fix the damage and avoid further complication....
    +3 photos
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    I have purchased a LED LG 43 inch 43 UQ 7500 from amazon on 16 Aug 2022. LG Company has provided in built app Alexa and Goggle Assistant.. However company has not provided the remote which is essential to activate these apps. I have registered an complain with LG vide[protected].
    Request intervene to resolve the issue .
    Regards...
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    On May 15, 2022, I bought an LG nano cell TV from Reliance Digital in the Forum Fiza Mall in Mangalore. Just over 2.5 months later, the display quit working. I have called LG and Reliance Digital consumer services a number of times and also registered for repair services on the LG Customer Care website. After numerous requests, a technician arrived and informed us that the TV's display needed to be replaced and would take another month to...
    +4 photos
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    My washing machine is not working for 1 year, I have talked about it in the complaint but till now there is no answer to it nor does this machine ever wash clothes not properly, when I wash clothes in this machine, it is not by cleaning For this I have to change this machine, please help me and change it
    LG Electronics customer support has been notified about the posted complaint.
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      Ac not cooling till
      LG Electronics customer support has been notified about the posted complaint.
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        There is no any response from service centre and complain to bhawna kesar on whatsapp no and also called him but not picked by that side ..engineer take appointment 2 times but attend till ..I called service centre no she says tomorrow attend engineer...such a poor service ...I used all product LG tv freeze ac washing machine but such a poor service provided by your side..I also not recommend to anyone to use lg product..washing machine already disturb but your engineer not skilled to repair washing machine..Paid service taken by you and service provided very poor and also delay..
        LG Electronics customer support has been notified about the posted complaint.
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          I have been waiting for a refund that I was promised by LG for the defective LG refrigerator. The case # is TCC:[protected]. The phone number listed on my claim is[protected]... my email address is [protected]@gmail.com.”
          On October 25, 2020, I purchased an LG Refrigerator # from the Best Buy store in Simi Valley, CA and it was delivered to my home and set up by Best Buy representatives on November 04, 2020. In August 2021, we...
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          My loan on my phone was clear, but pai shop staff not giving original bill so what would to do...
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