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LG Electronics Complaints & Reviews

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Updated: Jun 26, 2026
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LG Electronics reviews & complaints page 2

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Lg Electronics India Ltd. Dealer: Ebr Enterprises (authorized Lg Service Partner) — Fraudulent Update of AMC Duration LG Split AC

Name Daniel R
Email - daniel.[protected]@gmail.com

I purchased a 3-year Annual Maintenance Contract (AMC) for my LG Split AC from EBR Enterprises, an LG-authorized service provider. However, LG’s system falsely reflects only a 2-year AMC, ending in January 2028 instead of January...
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S
Sukila
from Kanyakumari, Tamil Nadu
Jul 17, 2025
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Television

I am writing to report an issue with my LG television. While the audio is functioning normally, there is no visual display—the screen remains completely blank or black even though sound can be heard...
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Tsuja
Jul 11, 2025
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Service after placing amc

Address: B 502 5TH FLOOR, OPAL FAIRYBELL, NEXT TO PYRAMID SCHOOL, BABOLA-CHULNA ROAD, VASAI WEST

Complaint no. RNP[protected]. Freezer fan seems to be not working/need replacement. Technician visited home on 4/7/25 and promised to get the part and repair in 2 days. 3 days have passed, no response.
AMC valid from April 2025 to April 2026.
Local service centre states some absurd conditions like warranty period, repair after 3 months, etc. Fridge purchased in April 2021 and 4 years have passed. I am paying for AMC for the...
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Vanbakkam Krishnamurthy
Jun 28, 2025
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Split air conditioner

Address: flat no 506 Triveni Apts Beracah Rd Kilpauk Chennai 600010

In one Air conditioner, there is water leakage from the out door unit. In the second Air conditioner, a wire is cut and hanging from the out door unit. In both units, servicing is required due to heavy summer usage...
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I purchased an LG 27GN750 monitor in April 2021. In January 2024, LG replaced the screen panel under warranty. However, they did not disclose whether the part was new or refurbished, and no job sheet or paperwork was provided.

In May 2025, the monitor failed again. I registered a complaint (RNP[protected] and an LG technician visited. He pointed to a handwritten serial number and admitted that the screen was refurbished...
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Dear LG Escalation Team,

I am writing to formally escalate an unresolved and recurring issue regarding my LG air conditioner under reference number RNP[protected], which was assigned to your service partner Universal Telecom Traders (Phone: [protected] / [protected] / [protected]).

A technician visited on 13th June 2025 and confirmed that the AC required gas refilling due to leakage — a problem that had...
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Priya0418
from Gaya, Bihar
Jun 13, 2025
Apr 19, 2026
This thread was updated on Apr 19, 2026
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defective lg ac cooling issue unresolved despite multiple complaints and payments

Address: Gaya, Bihar, India

I purchased an LG air conditioner in 2022. Since then, I’ve been facing recurring issues with cooling. Last year I raised a complaint and the technician performed jet cleaning, but the problem was never resolved. This year again, I raised a complaint on 9th June 2025 (Request No: RNP[protected], Escalation No: VCP[protected].

First technician said it was due to dirt and did jet cleaning. Cooling didn't improve. Second...
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@ganeshspawar
from Kalyan, Maharashtra
Jun 10, 2025
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About LG washing machine installation

Address: Wadavali 421102

I had delivered a LG washing machine on date o3 June 2025 but until did not come your any person for installation. Today last date of return consignment so please send yours person for installation/ demo...
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Drgokul Raaj
from Bengaluru, Karnataka
Jun 10, 2025
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Issues not sorted and no response from support

I am writing to raise a formal complaint regarding a defective LG air conditioner that was recently installed at my premises by your authorized service team.

Product Details:

Installation Date:[protected]

Job Sheet Number: RNP[protected]

During the installation process, your technicians identified two major manufacturing defects, which are documented in the attached job sheet. Based...
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I raised a refrigerator service request with LG (RNP[protected] on 29th May 2025. Despite repeated follow-ups, no technician has visited in over 7 days. The local service center keeps giving false promises and has stopped responding. In the first visit, I was charged ₹1, 200, but the issue was not resolved. Now the service team is completely non-responsive. The delay is causing great inconvenience in peak summer. Despite escalation (VCP[protected]_01),...
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A
May 16, 2025
May 16, 2025
This thread was updated on May 16, 2025
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escalation non-fulfilment of lg service request & technician misconduct

Complaint Reference No.: RNP[protected]
Service Center Assigned: Universal Telecom Traders (Ph: [protected])

Dear Sir/Madam,

I wish to formally lodge a complaint against LG Electronics and its assigned service center Universal Telecom Traders for failing to address my service request raised on Tuesday at 2:09 PM. Despite 2 days passing, no technician has visited nor any resolution provided.
br...
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Deepa Nanjappa
Apr 1, 2025
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Complaint on store manager and staff

Address: Baglur Yelahanka

Dear Sir/Madam,

I hope this email finds you well. I am writing to formally bring to your attention an issue regarding the behavior of the store manager at Baglur road of PAI International.

I have observed and personally experienced instances where the manager, , has been misbehaving with customers and manipulating situations on pricing of the product [Air cooler/ Kenstar]. Some of the concerning actions include:br...
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ayushi0000
from Indore, Madhya Pradesh
Mar 15, 2025
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complaint regarding undelivered washing machine and lack of support

I am writing to formally express my dissatisfaction with the service I have received regarding my recent purchase of a washing machine from the official LG website.

**Order Details:**
- Product: LG Washing Machine
- Order Amount: ₹20, 000
- Payment Method: Online
- Order Date: [Insert Date]

Despite making a full payment, the washing machine has not been delivered. I have contacted...
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Vykuntam lavanya
from Visakhapatnam, Andhra Pradesh
May 2, 2024
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Error code occurring in AC and still not yet received the right product

Address: C-86-147/1, desapatruni palem, parawada, Visakhapatnam,531021

I bought an AC 7months back there occured an error code CH 05 and due to that they replaced the product after a long time and even after replacing the product the same error occurred in the replaced product too.And till now we don't have a proper solution to the product and we are asking them to refund the amount but they are saying that it won't be possible and the te is not responding properly to our calls and due to the heavy heatwaves...
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yash08
from New Delhi, Delhi
Mar 30, 2024
Aug 23, 2024
This thread was updated on Aug 23, 2024
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Urgent Request - Replacement for Faulty LG Washing Machine Model Name: FHV1409ZWP.APSQEIL

I am writing to formally request a replacement for a brand new LG washing machine (Model Name: FHV1409ZWP.APSQEIL) that I purchased on[protected] from Rakesh Electronics at Shyam Nagar, New Delhi - 110018.

Unfortunately, the washing machine has been producing an excessive amount of noise during the spin cycle since the first use. To document the issue, I have recorded videos of the noise, which I am happy to provide upon...
+1 videos
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Not Getting Any name
Mar 26, 2024
Apr 2, 2024
This thread was updated on Apr 2, 2024
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Poor Service

Address: Hebbal, Bangalore

I purchased LG TV.
After that I had to did a lot follow-up for delivery. And now doing a lot for the installation.
Post sales service is very poor. Earlier also I have faced such issues with Pai International.
Not sure, if such issues are going to the knowledge of the top management or not!...
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applysanju
Mar 23, 2024
Jul 2, 2024
This thread was updated on Jul 2, 2024
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LG double door refrigerator

Hello,

LG Complaint ID : RNP[protected]
Escalation no VCP[protected]

Since I bought LG double-door refrigerator in 2021, I've had a lot of problems since beginning. I have paid service fees for components replacement & repairs on numerous occasions, but I have never received good service and will keep doing so.

Regarding my previous complaint, it was advised to replace the compressor...
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rahilagorach
from Udaipur, Rajasthan
Nov 6, 2023
Jan 30, 2024
This thread was updated on Jan 30, 2024
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Refrigerator

Address: New Pulla
Website: www.bing.com/ck/a?!&&p=74bcfb14ef456a3aJmltdHM9MTY5OTIyODgwMCZpZ3VpZD0yNTc3ZjUwMS1hYzAxLTZlN2YtMGI1Mi1lNmJlYWRhOTZmODQmaW5zaWQ9NTIzMQ&ptn=3&hsh=3&fclid=2577f501-ac01-6e7f-0b52-e6beada96f84&psq

Since the purchase of LG Reg-GC B257U GLW (S.No. 205TRLV1N200) on 8th July 2022 vide invoice no. LGLD/22-23/69, we were continuously facing troubles regarding refrigerator's body getting heated and subsequently when I made a complaint, the fellow told me that this is a smart fridge and you will feel outer body heated up. In June 2023, the fridge got stopped working automatically and when we called the person who came to install the fridge,...
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Address: MIG 34, 2nd floor, 3RD STAGE KHB COLONY ADHICHUNCHANGIRI ROAD OPPOSITE RPM QUARTER KUVEMPUNAGAR MYSORE 570023

Dear LG AC Sales Team,
I am writing to express my disappointment and frustration regarding the delay in the delivery of the LG air conditioner that I ordered on September 4, 2023. My order number is [protected], and the expected delivery date was Friday, September 8, 2023.As of today(30/10/2023), the product has not been delivered, and I have not received any communication from your end regarding the delay or a new estimated delivery...
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Naved1223
from Delhi, Delhi
Sep 3, 2023
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Refrigerator not repaired in last 2 months

Address: Noida UP

I have a LG refrigerator 408 L and it has been completely ruined by LG technicians. it was bought on 18th April 2022 and in just over a year it stopped working, the first complaint I raised was in 15th July 2023, complaint id :[protected]

Almost 5 technicians have visited my place and did too many so called repair and now its has been two months and the fridge is just a big box for me which does not even work. They have...
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