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LG Electronics Complaints & Reviews

3.1
Last updated Dec 3, 2021

LG Electronics Complaints & Reviews

3.1
Last updated Dec 3, 2021
Complaints 6659
Resolved
3843
Unresolved
2816
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LG Electronics reviews & complaints (6659)

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I ordered LG 3star fridge in kathruguppe pai international but they delivered LG 2star frige ofter delivered item no one will responding properly what should I do please take a action immediately
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    In Oct’19 I had purchased LG 43” Jazz LED TV and exact after 2 yrs. in Nov’21 it’s display stop working. I had raised...
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    Have ordered tv on 4th Nov, tv has not delivered till today so went to store and took it, technician not reported yet inspired of many follow-up
    No proper commitment from store.
    LG Electronics customer support has been notified about the posted complaint.
    Dear Customer,

    Sorry to know that your experience with us was not a pleasant one. Please share your contact details with us and we will get in touch with you soon to address your concern.

    Regards,
    LG Customer Support Team
    Dear Customer,

    Sorry to know that your experience with us was not a pleasant one. Please share your contact details with us and we will get in touch with you soon to address your concern.

    Regards,
    LG Customer Support Team
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      Been waiting over a year for your service staff to repair a/C unit RPN[protected]. Have contacted 6 different no given to...
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      This is to bring the company's kind notice againts the person who run LG service center at Kathua(J&K).The person is not giving...
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      I have a new refrigerator which has stopped working. I gave a complaint on 17 September. They haven’t resolved anything. I call the concerned person he says we are discussing with someone. Will call you back and he never calls me back. They want to fix the broken refrigerator instead it needs to be replaced.
      LG Electronics customer support has been notified about the posted complaint.
      You are not alone. I am having a very similar experience. We bought a new LG refrigerator in late August 2021. After our food started to taste bad, we realized that the upper compartment was not staying cool enough. We went out and bought a refrigerator thermometer to check the temperature. Turns out that the 36 degree temp displayed on the outside of the door means nothing. Inside the refrigerator, it was 50 degrees. We had to throw out a lot of food. We called for repair service on Sept. 12. Someone came out to repair, but he said that he didn't have the part. A day later, the repairman called and said the part was 'backordered, ' and they would have it by Sept. 26. That did not happen either. Here it is 2 months later and still nothing. Several times, Home Depot has called LG on our behalf and has suffered through many extended "Hold" periods, only to be disconnected in the end. One time, after being transferred to many different numbers, we actually got a real person on the line---BUT but the connection was bad and filled with static. So the LG Representative said he was going to hang up and call right back. He did NOT call back. About 3 weeks ago, one of the online LG Representatives said he was going to send a replacement authorization (RA) to Home Depot--so we could get a different refrigerator. That never happened either. So far, nothing ever resolves; nothing ever moves forward. This experience with LG has been nothing but stress and complete frustration. They don't care. The only thing LG was quick to do was take our money.
      Dear Customer,

      Sorry to know that your experience with us was not a pleasant one. Please share your contact details with us and we will get in touch with you soon to address your concern.

      Regards,
      LG Customer Support Team
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        LG Electronics — Product Cancellation and Refund.

        On 30/10/2021, I visited LG Brand Store (Adishwar India Limited), Rajarajeshwarinagar, Bengaluru and I explained my requirement...
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        Issue is with LG -Refrigerator that was bought on 22/11/2020.

        After that it got Service 4 times along with...
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        I bought an LG Water Purifier model number WW130NP on 24th August 2019

        A few months before the water purifier,...
        +1 photos
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        Washing mashine is in warranty but maintance dept. refuse to change or repair faulty gaskit and spring.they bespeak price of gasket and spring
        LG Electronics customer support has been notified about the posted complaint.
        Dear Customer,

        We understand how inconvenient this could be and sincerely apologize for the same. Please share your contact details with us and we will get in touch with you soon to address your concern.

        Regards,
        LG Customer Support Team
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          LG Electronics — RNP210725070527 & RNP210924020448

          मैंने LG split Ac 4 अप्रैल को लगवाई थी तबसे आज तक मैंने...
          +2 photos
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          LG Electronics — RPN211006028818 || lg washing machine issue

          Wrt to above subjected complaint which was logged on 14-10-21, it is to be brought to your notice that we feel cheated as...
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          LG Electronics — Water Purifier AMC

          Hi team
          We purchased LG Water Purifier(WW-170EP) on 13/11/2019 from Great Eastern Retail Pvt Ltd in Vijayawada, Andhra...
          +2 photos
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          My LG laptop came in very slow and then a couple of weeks later completely stopped does not even boot. I submitted a warranty claim and followed all steps and instructions carefully several times and no one got back to me but automated responses for weeks? This is terrible that LG has such defectives product and worse yet, No human to get back to me for weeks while I am losing time and money due to not having a working computer! I even submitted several complaints via various emails and no one even got back to me!
          LG Electronics customer support has been notified about the posted complaint.
          Dear Customer,

          Sorry to know that your experience with us was not a pleasant one. Please share your contact details with us and we will get in touch with you soon to address your concern.

          Regards,
          LG Customer Support Team
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            LG Electronics — 3 months

            I have been trying for 3 months to get my fridge fixed. I have had 7 appointments, someone has been out 5 times, I have made...
            +5 photos
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            10 Day ago we made a complaint on my refrigerator regarding compressor replacement and they said you have to pay 7000 INR, we told that we would not give money because there is a 10 years warranty for compressor, My Complaint No: RMP[protected]. please do the need full and let me know the about the status of my complaint. With regards.
            LG Electronics customer support has been notified about the posted complaint.
            Dear Customer,

            Sorry to know that your experience with us was not a pleasant one. Please share your contact details with us and we will get in touch with you soon to address your concern.

            Regards,
            LG Customer Support Team
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              Hi,

              We had purchased one of your LG water purifier with extended warranty, we got an issue with water purifier and launched a complaint almost 48 hours ago and while trying to get in touch with the technician he was been very rude and was mentioning that o complain to who ever we want as of the company can't take any action on him.

              Is this the way how a technician would respond ????

              You can contact us on
              Chandra sekhar: [protected]

              Thanks
              LG Electronics customer support has been notified about the posted complaint.
              Dear Customer,

              We understand how inconvenient this could be and sincerely apologize for the same. Please share your contact details with us and we will get in touch with you soon to address your concern.

              Regards,
              LG Customer Support Team
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                LG Electronics — Bad product

                I’m one of your customers who is very disappointed by your product and service standard. We had purchased LG Ref -T402JASN...
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                Lg G8xthinq my mobile phone charger port complaint, so i contacted Coimbatore service center (Classic Electronics, Phone No : [protected] )there isn't a proper Response from them, my warranty is expiring by this week, but there is no proper Response from anybody Pls Proceed Further Action
                LG Electronics customer support has been notified about the posted complaint.
                Dear Customer,

                We understand how inconvenient this could be and sincerely apologize for the same. Please share your contact details with us and we will get in touch with you soon to address your concern.

                Regards,
                LG Customer Support Team
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  LG Electronics — Refrigerator

                  RNP[protected] dtd 03/10/2021
                  Refrigerator compressor conked off within warranty leading to mother board damage. 9...
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