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LG Electronics Complaints & Reviews

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Updated: Sep 24, 2026
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LG Electronics reviews & complaints page 2

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P
pkc108
from Lucknow, Uttar Pradesh
Nov 1, 2025
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Request for Repair or Replacement LG Refrigerator GC-C247UGUV and SBS-B257DLW*

1. It is informed that I had bought an LG Fridge, *Model No. GC-C247UGUV (618/675 Litre)* on 5th July 2017. (Copy of the bill is attached for reference). The fridge was purchased from Reliance Digital Store, Hazratganj for Rs. 90, 000.
2. The fridge worked satisfactorily for the initial three years. Thereafter, there has been leakage every 3–4 months. I have spent repeatedly on gas charging, the total of which must now be almost...
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S
SiddhantJain1911
Nov 1, 2025
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Fake Claim of Rat Away Technology

Website: www.lg.com/in

Dear Sir/Ma’am,

I am Naresh Kumar Jain, an authorized dealer of LG products for both retail and wholesale. I would like to bring to your attention a serious concern raised by one of my customers regarding the Rat Away Technology feature promoted by LG.

The customer has alleged that the brand’s claim regarding the effectiveness of the Rat Away Technology is misleading, as their appliance has recently suffered...
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R
Ramesh Krishnamurthy 1
Oct 23, 2025
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LG Double door refrigerator - failed in 3 months- Poor response

I bought a LG refrigerator on 11 July 2025.

Model Number: LG GL S292SBWY.DBWZEBN

240l Double door.

Recently purchased above model fridge had a problem with in 3 months. It was a surprise to me failure with in such a short span.

Made a complaint on 9th October 2025. So far twice a service technician attended on 11th October and informed me that Compressor failed and left. On 14th...
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Rcg1969
from Faridabad, Haryana
Oct 12, 2025
Oct 12, 2025
This thread was updated on Oct 12, 2025
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Water Purifier

Address: FCA1092 BLOCK C Faridabad

Water purifier of LG Brand bought from Kishan Lal and Company Faridabad; the machine starts for few seconds and get OFF automatically within a second. Request pl depute your engineer the machine is under warranty period for 10 years.

Invoice No. NIT23-24/1052 dated 05/12/3023
Model - WW140NP HSN Code 8421219

Buyer Name
RC Gupta
mob [protected]...
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R
Rsbhavsar
Sep 26, 2025
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Received damaged refrigerator

Address: Prahlad nagar branch, AHMEDABAD

Hi,

I have ordered double door refrigerator (GL-S262SPZX) on date 17 September 2025 from LG website. The refrigerator was delivered on 18 September 2025. The engineer came for installation on 19 September 2025. He opened the box and found that there is a dent on the fridge door and logged a complaint.

Since then I am following up with customer support but till date my product is not replaced.

My...
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Address: Plot no 21 KOKILA GARDEN POKHARIPUT Bhubaneswar Odisha

Please come for a service for our 6 kg front loading washing machine as it is not working. The error display is LE & sometimes dE.
Please come in the morning.
PLOT no 21, KOKILA GARDEN, Phase 1 POKHARIPUT
Bhubaneswar...
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G
Genesis_Global
Sep 1, 2025
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GST Billing issue

Address: #637/1/3 Patel Layout,Near Canara Bank,Begur main road,Begur, Bangalore South

My washing machine is out of warranty and recently serviced from LG service.The drain motor was changed as well as the shock absorber.I had asked for a GST bill.But they refused to give stating GST bill will be given only if the bill amount is above 10k.I dont think its correct.Please let me know in details the right policy with LG....
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G
GST CENTRE
Aug 12, 2025
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65" led tv having problam

Address: 9/218, Vishnu Anandam Villas, Govinda Agraharam, Hosur, Krishnagiri - 635126. Tamilnadu

I have registered a complaint on 9/8/2025 vide ref no. RNP[protected]. based on that Mr. Pasupathy from Hosur had attended on Sunday 10/08/2025. Checked and informed that the Software needs to be updated with the pendrive. he will bring on monday 11/08/2025. he did not turned back and when I call him either he is not picking the call or disconnecting the call.

Problem in the TV is Automatically Energy saving, Aesthetic ratio...
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Lg Electronics India Ltd. Dealer: Ebr Enterprises (authorized Lg Service Partner) — Fraudulent Update of AMC Duration LG Split AC

Name Daniel R
Email - daniel.[protected]@gmail.com

I purchased a 3-year Annual Maintenance Contract (AMC) for my LG Split AC from EBR Enterprises, an LG-authorized service provider. However, LG’s system falsely reflects only a 2-year AMC, ending in January 2028 instead of January...
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S
Sukila
from Kanyakumari, Tamil Nadu
Jul 17, 2025
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Television

I am writing to report an issue with my LG television. While the audio is functioning normally, there is no visual display—the screen remains completely blank or black even though sound can be heard...
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T
Tsuja
Jul 11, 2025
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Service after placing amc

Address: B 502 5TH FLOOR, OPAL FAIRYBELL, NEXT TO PYRAMID SCHOOL, BABOLA-CHULNA ROAD, VASAI WEST

Complaint no. RNP[protected]. Freezer fan seems to be not working/need replacement. Technician visited home on 4/7/25 and promised to get the part and repair in 2 days. 3 days have passed, no response.
AMC valid from April 2025 to April 2026.
Local service centre states some absurd conditions like warranty period, repair after 3 months, etc. Fridge purchased in April 2021 and 4 years have passed. I am paying for AMC for the...
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V
Vanbakkam Krishnamurthy
Jun 28, 2025
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Split air conditioner

Address: flat no 506 Triveni Apts Beracah Rd Kilpauk Chennai 600010

In one Air conditioner, there is water leakage from the out door unit. In the second Air conditioner, a wire is cut and hanging from the out door unit. In both units, servicing is required due to heavy summer usage...
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I purchased an LG 27GN750 monitor in April 2021. In January 2024, LG replaced the screen panel under warranty. However, they did not disclose whether the part was new or refurbished, and no job sheet or paperwork was provided.

In May 2025, the monitor failed again. I registered a complaint (RNP[protected] and an LG technician visited. He pointed to a handwritten serial number and admitted that the screen was refurbished...
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Dear LG Escalation Team,

I am writing to formally escalate an unresolved and recurring issue regarding my LG air conditioner under reference number RNP[protected], which was assigned to your service partner Universal Telecom Traders (Phone: [protected] / [protected] / [protected]).

A technician visited on 13th June 2025 and confirmed that the AC required gas refilling due to leakage — a problem that had...
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P
Priya0418
from Gaya, Bihar
Jun 13, 2025
Apr 19, 2026
This thread was updated on Apr 19, 2026
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defective lg ac cooling issue unresolved despite multiple complaints and payments

Address: Gaya, Bihar, India

I purchased an LG air conditioner in 2022. Since then, I’ve been facing recurring issues with cooling. Last year I raised a complaint and the technician performed jet cleaning, but the problem was never resolved. This year again, I raised a complaint on 9th June 2025 (Request No: RNP[protected], Escalation No: VCP[protected].

First technician said it was due to dirt and did jet cleaning. Cooling didn't improve. Second...
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@ganeshspawar
from Kalyan, Maharashtra
Jun 10, 2025
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About LG washing machine installation

Address: Wadavali 421102

I had delivered a LG washing machine on date o3 June 2025 but until did not come your any person for installation. Today last date of return consignment so please send yours person for installation/ demo...
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Drgokul Raaj
from Bengaluru, Karnataka
Jun 10, 2025
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Issues not sorted and no response from support

I am writing to raise a formal complaint regarding a defective LG air conditioner that was recently installed at my premises by your authorized service team.

Product Details:

Installation Date:[protected]

Job Sheet Number: RNP[protected]

During the installation process, your technicians identified two major manufacturing defects, which are documented in the attached job sheet. Based...
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I raised a refrigerator service request with LG (RNP[protected] on 29th May 2025. Despite repeated follow-ups, no technician has visited in over 7 days. The local service center keeps giving false promises and has stopped responding. In the first visit, I was charged ₹1, 200, but the issue was not resolved. Now the service team is completely non-responsive. The delay is causing great inconvenience in peak summer. Despite escalation (VCP[protected]_01),...
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A
May 16, 2025
May 16, 2025
This thread was updated on May 16, 2025
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escalation non-fulfilment of lg service request & technician misconduct

Complaint Reference No.: RNP[protected]
Service Center Assigned: Universal Telecom Traders (Ph: [protected])

Dear Sir/Madam,

I wish to formally lodge a complaint against LG Electronics and its assigned service center Universal Telecom Traders for failing to address my service request raised on Tuesday at 2:09 PM. Despite 2 days passing, no technician has visited nor any resolution provided.
br...
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D
Deepa Nanjappa
Apr 1, 2025
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Complaint on store manager and staff

Address: Baglur Yelahanka

Dear Sir/Madam,

I hope this email finds you well. I am writing to formally bring to your attention an issue regarding the behavior of the store manager at Baglur road of PAI International.

I have observed and personally experienced instances where the manager, , has been misbehaving with customers and manipulating situations on pricing of the product [Air cooler/ Kenstar]. Some of the concerning actions include:br...
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