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LG Electronics Complaints & Reviews

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LG Electronics reviews & complaints page 6

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P
pankajjahuja
Apr 21, 2023
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Refrigerator repair ( U/W )

Compressor repaired under warranty but freezer temp going to max -17.9•C even though temp from panel set at -24•C . Technician says won’t go below this . It’s so disappointing...
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kush911
from Siliguri, West Bengal
Apr 20, 2023
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New TV Fraud

Hello sir,
i went to purchase a brand new lg c2 48 inch oled tv from lg brand store, i made the paymet and the store manager said that he will deliverthe tv next day, after a day a guy came from lg electronics and installed the tv.on the same day i found out that the tv isnt brand new, its a 6months old used unit used for 1500+ hours, so i rushed to the store and said that its not a new tv firstly they deied, after i provided proof...
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Dhiru Vaghela
from Gandhinagar, Gujarat
Apr 18, 2023
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Unethical behaviour & fake narratives

LG is well aware of my complaint with Service Request No: GCP[protected] .
Every time the LG service team used & misused the talk and visits to create fake narratives and present them in twisted & otherwise different wilful manners far from the reality of the facts discussed because that facilitate them to create a wrong picture, to misguide, to twist the original contents of discussion and present the discussion in wrong, misguiding...
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Dhiru Vaghela
from Gandhinagar, Gujarat
Apr 18, 2023
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Unethical behaviour

I made my complaint to all the LG teams to get custom documents like a bill or an invoice, cash memo, or NEFT money receipt etc in the name of consumer "Dhirubhai Vaghela" as prescribed in para 5 of Consumer Protection (General) Rules, 2020 but LG ASM Mr. Paliwal abruptly says it is ingenuine and forcing me to accept a defective and irrelevant document i.e. debit note issued in the name of "LG Electronics" as the customer name. Is it not...
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Anuj k meena
from Sirohi, Rajasthan
Apr 17, 2023
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Service provider by LG is delaying my ac installation

I bought LG's AC on 13 April 2023.I called customer care and requested for installation of LG.
But till now no service agent has come from their side. I called again and again. Also called the service agent. Called customer care also but no one gave any satisfactory answer.
Seeing this, it seems that LG's service is very poor. I would request everyone not to buy LG products.
And I want you to do your best to get me justice....
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Dear Sir,

I bought the LG air conditioner on 15th April 2022 which got delivered on 16th April 2022. I got the AC installed much later and when I tried to use it this year (for the first time) it was not cooling. I then tried contacting the customer care on 14th April 2023 but couldn’t get through. On 15th April 2023 I was able to have a word with the LG customer care rep who registered my complaint and said that my AC will...
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Dear Sir,

I bought the LG air conditioner on 15th April 2022 which got delivered on 16th April 2022. I got the AC installed much later and when I tried to use it this year (for the first time) it was not cooling. I then tried contacting the customer care on 14th April 2023 but couldn’t get through. On 15th April 2023 I was able to have a word with the LG customer care rep who registered my complaint and said that my AC will...
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A
Alt07
Apr 15, 2023
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Newly bough LG AC stopped cooling

Address:Greater Noida
Website:www.lg.com

Hello Concerned person,

I am writing to you to express my disappointment with the quality of service I have received from your company. I purchased an LG AC on March 1st, and the installation was done on March 2nd. However, on April 12th, I noticed that the AC is not cooling as effectively as it used to, and the cooling power has significantly reduced.

I immediately raised a complaint on the same day to LG customer...
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Virdi Ravinder
Apr 14, 2023
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Complaint against amc of water purifier

Website:Lg electronics

I am using lg purifier from last three year No complaint but in March 2023 I take amc from service centre but they damage my purifier I made complaint to lg customer care from last month. After many home visit of lg engg. many telephone conversation with customer care many experiments with purifier but no resolution.
I have registered mobile [protected] with lg electronics.
Now lg harass me made . Doing nothing against my complaint....
+1 photos
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Asnaunnisa786123
from Hyderabad, Andhra Pradesh
Apr 10, 2023
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Duplicate bill

I want duplicate bill.....
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Kalyan Basak
Apr 8, 2023
Aug 26, 2023
This thread was updated on Aug 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Responding of Manufacturing Defect on Split Air Conditioner Model No - (RS-Q19CNZE) & Serial No - 303NALJ025296

Dear Sir / Ma'am,

I bought an AC from Reliance Digital of Jharsuguda, Odisha on 26th March 2023. I observed that Swing Blade of AC is not fixed/installed properly on 31st March 2023 when ResQ (Installation Party) is installing. Later that, I complained to them i.e. ResQ & LG (Complaint ID - CNP[protected] also. ResQ Team is not supporting & responding at all. They are just declining my complaints & they are not giving any...
+6 photos
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ckkatyayan
Mar 31, 2023
Apr 19, 2023
This thread was updated on Apr 19, 2023
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Refund and Compensation for non delivery of product and services

We (My wife and I) decided to have a kirtan at our new built home this Navratri on 26th of March hoping to get 70+ guests, So we have planned well in advance for this and to avoid the suffocation and heat and humidity I have ordered a 1.5 Tonn Split AC from LG.com/India on 6th of March (20 days before the scheduled event) against order # [protected] which was duly delivered on 12 March and on 17 Akram from Coolcare (LG Service Associate)...
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Ramhan
Mar 30, 2023
Apr 11, 2023
This thread was updated on Apr 11, 2023
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Refrigerator has been Damaged due to negligence by LG

We booked the first issue on 30.04.2022 and were promised that our refrigerator issue would be resolved asap, however even after numerous calls and multiple tickets for almost one year there is no resolution by LG. Instead, multiple technicians working on refrigerators as trial and error methods whiteout full knowledge of the product repairs has made our refrigerator worse and has damaged the refrigerator completely.

Technicians...
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Raghu nagaram
from Hyderabad, Andhra Pradesh
Mar 28, 2023
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Lloyd AC

Address:Bandlaguda jagir

We have purchased two Lloyd ACs from pai international at Suncity Hyderabad and store people told that installation charges are included and not to pay again but at the time of installation they told that installation charges should pay it is not included.. this is cheating to sell the product.. please take action...
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from Bhubaneswar, Odisha
Mar 25, 2023
Mar 27, 2023
This thread was updated on Mar 27, 2023
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Symphony cooler

Address:C V raman nagar, bangalore 560093

I purchased symphony cooler from pai on 22nd March ugadi from indira nagar brach banglore . Neither from pai or from symphony nodody came to install stand of the cooler and demo. Cooler Remote also not working. I called Dileep sales manager to fix the problem, nothing happend.

Pai cistomer service is very worst and reccomend not to purchase the product.
Otgerwise customer will suffer after buying the product....
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from Bhubaneswar, Odisha
Mar 25, 2023
Mar 27, 2023
This thread was updated on Mar 27, 2023
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Symphony cooler

Address:Cv raman nagar, bangalore560093

Hi,
I purchased sympony cooler on this ugadi (22nd march, wednes day). Nobody came from pai to install stand of this cooler. I called sales magar dileep, but he told somebody will come and fix this problem.
But nobody came yet.
Here once product sold, i felt like no support from pai for installation.
Customer serive is very bad....
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SANDEEP BATHINI
from Chennai, Tamil Nadu
Mar 15, 2023
Mar 27, 2023
This thread was updated on Mar 27, 2023
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Warranty denial

Address:Tower-D, IBC KNOWLEDGE PARK, 9thth floor, 4/1, Bannerghatta Main Rd, Bhavani Nagar, S.G. Palya, Bengaluru, Karnataka 560029
Website:www.lg.com/in

Service Request No: RNP[protected]
Reference No : GCP[protected]

Refregrator has stopped cooling upon checking got confirmation as the compresser has gone bad. Even though I've 10years warrante on compresser
executive denied warranty even when I have valid proof.
1. Invoice
2. Online product registration
3. Proof of Serial number confirming same product

After multiple phone...
+11 photos
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S
Shamia Aftab
Mar 14, 2023
Mar 27, 2023
This thread was updated on Mar 27, 2023
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Delay in exchange of delivery

Dear Team,

I booked a refrigerator LG342L GL-T342TPZY-REFLG1165 HSN: 84181090 on 12th March 2023 invoice number: CWBLR-22 / 21553636. I received a damaged piece and exchange has been delayed. There is no proper response or guarantee of exchange.

Regards,
Shamia....
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Chirag yogeshbhai patel
Mar 10, 2023
Mar 27, 2023
This thread was updated on Mar 27, 2023
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I complain for refrigerator in voice like crackers..

Address:131, aatama at traj ta matar dist kheda

Respect sir,
I buy new refrigerator doble door 260 ltr on flipkart since april 2021 than after 1 month i complain for refrigerator in voice like crackers but not issue solve and not any technician visit in my home and directly call to him without check refrigerator and say to me you need to earthing the wire i earthing the wire for local technician but still problem is not resolve and continue in 2023 and customer care says to me...
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Sudhakar148
from Secunderabad, Telangana
Feb 27, 2023
Mar 27, 2023
This thread was updated on Mar 27, 2023
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AC damage piece received

Address:Chanda nagar Hyderabad

I purchase LG AC on 25-02-23 at Bajaj electronics. On[protected] I received. On[protected] technician came for installation. At that time he opened box and he found some damage in AC. So I called to sales executive of bajaj electronics then he told I will raise compliant and it will resolve within a week. Simply he said but as a customer I am not satisfied. Replace AC in next day. Otherwise I will go with Consumer forum.

Thank...
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