LG Electronics Complaints & Reviews

Service Request No: RNP[protected]
Reference No : GCP[protected]

Refregrator has stopped cooling upon checking got confirmation as the compresser has gone bad. Even though I've 10years warrante on compresser
executive denied warranty even when I have valid proof.
1. Invoice
2. Online product registration
3. Proof of Serial number confirming same product

After multiple phone calls and CEO escalation one more executive visited and took a video of the Refregrator to send the video for approval.

After 6 days ther was no update and when contacted they have confirmed that they have closed the case mentioning as the executive resovled the issue.

Dear Team,

I booked a refrigerator LG342L GL-T342TPZY-REFLG1165 HSN: 84181090 on 12th March 2023 invoice number: CWBLR-22 / 21553636. I received a damaged piece and exchange has been delayed. There is no proper response or guarantee of exchange.

Regards,
Shamia.

Respect sir,
I buy new refrigerator doble door 260 ltr on flipkart since april 2021 than after 1 month i complain for refrigerator in voice like crackers but not issue solve and not any technician visit in my home and directly call to him without check refrigerator and say to me you need to earthing the wire i earthing the wire for local technician but still problem is not resolve and continue in 2023 and customer care says to me service charges and spare parts cost to be paid for coming technician...i specialy request you to don't buy lg refrigerator don't trust warrenty who are committed to customers for going to visit any electronic goods. I suggest to or special request to please buy any other brand electronics goods but don't lg goods buy my mobile no is [protected]
Regards,
Chirag patel

I purchase LG AC on 25-02-23 at Bajaj electronics. On[protected] I received. On[protected] technician came for installation. At that time he opened box and he found some damage in AC. So I called to sales executive of bajaj electronics then he told I will raise compliant and it will resolve within a week. Simply he said but as a customer I am not satisfied. Replace AC in next day. Otherwise I will go with Consumer forum.

Thank you

He transacted 51300 instead of dealing price49990.I have been cheated in transaction.He denied to cancel my order ignoring LG terms and conditions.
So I request to cancel the order and refund amount

LG TV display not working well
Name-p.hemanth
LG TV 32 INCHES
PHONE NUMBER-[protected]

I purchased a washing machine on 22 Oct 2022. i was entitled for Mech/Mfr cashback on my icici bank credit card.
Already Contacted Bank They Said Lg hasn't credited cashback yet.
Please look into the issue and kindly give me my cashback

LG manager of Ghaziabad Rahul Singh misbehaved with my senior citizen father & a heart patient. Never expected this from LG employee.

#KHOSLAELECTRONICS PVT LTD #WORSTEXPERIENCES .

I purchased Voltas washing machine from Khosla Electronics Beckbagan, 37 Syed Amir Ali Avenue, Kolkata:7000025

Invoice no:K[protected]/24506, .

Order Date :[protected].

Agent Code :K[protected]/24531

Invoice Date :[protected]

Agent Name Soumyajit Sharma([protected])

Manager: Partho([protected])

During the purchase #KHOSLAELECTRONICS PVT LTD #WORSTEXPERIENCES committed:

1) Free installation on next day of delivery,

2) Fee exchange if defective and 2 years warranty

Product delivered on[protected], but no person came for installation on[protected] till evening. Then I called #KHOSLA ELECTRONICS PVT LTD #WORST EXPERIENCES but no reply received. At last I called to Voltas customer care and came to know that they did not have intimation regarding installation of the product from #KHOSLAELECTRONICS PVT LTD #WORSTEXPERIENCES.

Voltas technician visited my house on[protected] and detected that #KHOSLAELECTRONICS PVT LTD #WORSTEXPERIENCES delivered damage washing machine, same was mentioned on call report by voltas . The technician verbally told by pima facie the washing machine seems “display wala” delivered to you.

While I contacted #KHOSLA ELECTRONICS PVT LTD #WORST EXPERIENCES: Soumyajit Sharma([protected]), Partho ( Manager) : Only one reply I have received “ Once product sold from #KHOSLA ELECTRONICS PVT LTD #WORST EXPERIENCES, #KHOSLA ELECTRONICS PVT LTD #WORST EXPERIENCES discards responsibility, you must co-ordinate with Voltas, neither product will be exchanged nor replaced”. While I called customer care of #KHOSLAELECTRONICS PVT LTD #WORSTEXPERIENCES ([protected]) I received standard reply contact to Khosla Electronics Beckbagan, 37 Syed Amir Ali Avenue, Kolkata:7000025.

The washing machine is still idly lying in my hall.

So #KHOSLAELECTRONICS PVT LTD #WORSTEXPERIENCES is established as “ Broker/ Middle man”

Regards

Niranjan Kumar Pandey

[protected]

Condenser coil replacement

Faced cooling issue in 2nd week of buying LG refrigerator and filed complaint against it but now my request is forwarded to someone who has again forwarded to other. I have asked to call manager supervisor and their manager. Whenever I am calling getting same response to call other number.
Kindly help me to get the refund.

Massage from LG Customer care
Your request has been already registered with us [RNP[protected]].

I had purchased a Television in the month of September. 2022 I was promised a cashback of 10% approximately INR 6, 000. after 90 days but same is not credited to my account. I have been following from a month but no response from PAI. Have sent mail to [protected]@paiinternational.in; [protected]@paicrm.in. with bill copy and bank statement via mail also through WhatsApp to the mobile numbers[protected] and[protected] till now no response.

I have bought LG refrigerator on dec 27, 2022 from flipkart and unpacked on Jan 14, 2023 due to unavailability. I just wanted to tell that its not been 15 days and found compressor issue. Called customer care and they told they will repair. I don't want to repair it I want replacement or refund.

I have purchased an iPhone 12 on january 4th 2023 at pai international rt nagar branch bangalore, on 12th January 2023 I had an issue on my phone when I showed my phone in sunlight suddenly a pink marks (dots n lines) appeared ...I rushed to the store n I told them the issues I'm facing so they guided me to go to the icare (mantri mall) so I went there n I contacted them so I explained the issue I'm facing they told me to submit my phone to rectify the issue n they asked 4 to 5 days time to rectify n they called me n they told me that new I phone is having an display issue so we need to change the display...and I told them that I don't want my new phones display to be changed instead of that I asked for an replacement n wat they told is they cannot provide an replacement because I have purchased in pai international and again I visited pai international but they are refusing me to replace and they are not giving an solution except changing display., wat I want is I don't want my phone display to changed why because I have purchased phone only 8 days ago so I just want to complaint against them and do need full for me...I

We have purchased a top load washing machine on 14th January this year from Modern Sales Group, Sector-70, Mohali, Punjab. The piece which we received at home was defected and had lot of scratches on it. Even installation engineers verfied the same and asked us to get it replaced. We raised this to Modern sales group and they promised to get it replaced. Since that day, these people have been making false promises that washing machine will be delivered soon.

We are being harassed mentally for last 3-4 days by this dealer. Dealer is not even agreeing upon returning our money and not delivering the washing machine. LG group, kindly look into this matter on priority as this is not expected from such a prestigious brand.

This problem has been going on since Oct 2021.
I had issues with my refrigerator not working that was under warranty.
The parts were ordered nut never came in.
Because of that you were supposed to issue me a refund of $2031.00
I still don't have the refund, you have taken my information. I can't count the number of times I have given you my home address. Somebody contacted me that the RA department didn't have my address, which I verified. That was Wednesday Dec 14, 2021. I still don't have a check! What I do have is a refrigerator, that doesn't work, that I am going to have to figure out how to dispose of.
I have been patient, but now I am going to do what I said before. I am going to post on any media I have access to about how bad your customer service is, and to spread the word to everyone I know now to buy your product.
The BBB says I need to take this to the next level. Which is contact the Attorney General and the Federal Trade Commission

Please provide the bill copy. Our old copy was missing

I have called years ago and sent a message last year and received no response. I bought my washer less than ten years ago and mold started happening within the first few months. We leave the doors and drawers open to help, but it's no use. We have to pull the drawers out, scrub them, scrub the inside of the drawer area where the detergent goes with bleach and long scrub brush. Our clothes smell. The mold is impossible to remove entirely. It's on the rubber ring around the drum as well. Not to mention my kids have mold allergies.

I Have an LG OLED B6 TV 65 Inch...I noticed on 2020..that my TV has Burn in issue...I thought its normal..but after 1 year...its increased ALOT..SO I Complaint to LG, they said its panel problem and costs 1 lakh at least...

I Purchased this TV for 3.56 Lakhs...in 2018 and after two its like that..

there is a LG Policy for Burn in Panel..They will replace the panel one time as Courtesy replacement..

but for me they denied, first time they said..there is no such policy...after calling them 1 month...they told me your product not eligble for policy its 5 years old...and mine tv is not 5 years old!

they just making excuses and excuses making Indian Consumers FOOL...Everytime

now its been 2 years..I didn't got any resolution...they just want me to pay for their manufacturing error!

I JUST WANT MY PANEL REPLACED AND BURN IN FIXED...I Paid Too much already for this TV

please help!

I haven't got my LG Tone HBS FN4 satisfactorily repaired under warranty.

After Multiple attempts to repair/replace faulty parts, finally I was told nothing can be done from their end and they returned the faulty headphones back to me.

I requested for new headphones to be given under replacement, but that request was also denied saying that LG Tone HBS FN4 is no longer under production.

That is certainly unacceptable if there is no replacement and you should provide a higher model. But kindly resolve the complaint rather than apologising for putting utmost effort yet failing to deliver on promise of warranty.