i am your very good customer... i am the proprietor a big firm which is called P.C. Jewellers....... let me know you that i have 3 split ac, 1 window ac, 1 22" lcd and a double door refrigerator of LG...... and whatever product i use to buy is from LG and i refer LG to my friends.... But let me say you that i am deeply hurt through your service centre which is located in dist- Nagaon, State- Asssam..... i always face a lot of problems from the incharge of your service centre which is named Mr. Bhadra Bora.... whenever i call to him for getting my split ac,s for servicing, he sends the persons after at least one week and after calling him for at least 20 times...... he always use to make excuses that he dont have much staff to finish the complaints... staff has not come today... staff has went somewhere else..... what can i do.... one day i asked one of his service person then he told that in our service centre there are only few person to lookafter the complaints and they told that we have to cover not only 1 district but 2 or 3 districts.... now let me ask you where should your customers go??????? if your service centre which is in Nagaon, cannot lookafter the complaints of your customers then you should put some more staffs to finish the complaints.... but i think that Mr. Bhadra Bora of LG service centre, Nagaon, Assam is really not interested to keep your customers satisfied. i am very much angry not on Mr. Bhadra Bora but on LG electronics...... Because, i think, you never keep a eye on your service centres..... I need you to take a very good step against Mr. Bhadra Bora not because for my complaint but for your sake to keep your customers satisfied.... and one more thing... if you are still getting confused that i have a lots of products of LG... then please send me a mail then i will send you all the cash memos of all the products trough mail.... My name is Mr. R.K. Soni, P.C.Jewellers, P.O. Haibargaon, Dist- Nagaon, ASSAM-782002. hope for your reply at thre earliest......
Aug 13, 2020
Complaint marked as Resolved
LG LCD 42" — An Insufficient Customer Response
To:The Branch Manager
Bajaj Auto Finance Limited
Akurdi
Pune 411035
Subject: A Complain Against SF.No: 1270400 To Finance LG L.C.D.
Dear Sir/Madam,
With Due Respect this Mr. Chandra Praksh Singh want to purchase a LG LCD 42",Having Cost 55k, For that i went to dealer(Ganesham) o[censored]daipur at 30-07-10,I paid Rs.13630 cash and Receive a Confirmation Message From Bajaj Finance with
SF NO.1270400. And they call me to take LCD on morning 31-07-10 but when i went to take LCD they call in my office for inquiry, but due to Saturday no body was there to receive the phone.They forbid me to deliver LCD after that i took my case back and went to my room.
At monday morning i go to every dealer o[censored]daipur but Bajaj Finance do not agree to finance me.My question is why? How you proof me a Defaulter? Even I submitted all the Formalities.For complain it i call to helpline no. [protected], 2 times but instead of giving response they just cut the call, And now the position is helpline no. don't completed with my mob.what is this?
I believe in the name of Bajaj, My car was also insured with Bajaj Allianj since 2008.All the electronic equipments i m having having in my room Brand with Bajaj. But this type of Problem first time i faced.Doesn't matter i don't need that LCD.You just tell me the reason of Being Defaulter? Below i give the details i submitted and you decide is it right or wrong?
Submitted Documents:
1. 15 months Rent Agreement of 2BHK flat.
2. PassPort
3. Pancard
4. Postpaid Mobile Bill.
5. Salary Slip of 23k.
7. Account's cheque.
6. Account Statment o[censored]daipur Branch.
8. 3 Local References
a. Mr. Indra Jeet Vasita, Indus Tower Pvt. Ltd., Mob: [protected]
b. Mr. Shazad Khan, Government Teacher, Mob: [protected]
c. Mr. Kuldip Shahu, Indus Tower Pvt. Ltd., Mob: [protected]
(all reference have cheque and Local proof)
Personal Details:
Name: Chandra Prakash Singh
Designation: RF Planning Engineer for Airtel.
Company: Quad Telecom Solution
Project: Erisccon India Pvt. Ltd.
Salary: 23k+20K= 43k
Home Location: Sonebhadra(U.P.)
Woring Location: Udaipur
Experiance in Udaipur: 3 Years
Email Id: chandra.[protected]@gmil.com
Mob: [protected]
Waiting for your Response.
Thanks and Reards
Chandra Prakash Singh
RF Engineer (Airtel)
Mob. +91 [protected]
Udaipur, Rajsthan