LG Electronics Complaints & Reviews

I want verify my lg gd510 model.s/n no-003KPTM254833

Even i am experiencing the same touchpad problem in my handset.
please help.
Guarav agarwal ([protected])

LG LCD 42" — An Insufficient Customer Response

To:
The Branch Manager
Bajaj Auto Finance Limited
Akurdi
Pune 411035

Subject: A Complain Against SF.No: 1270400 To Finance LG L.C.D.
Dear Sir/Madam,
With Due Respect this Mr. Chandra Praksh Singh want to purchase a LG LCD 42",Having Cost 55k, For that i went to dealer(Ganesham) o[censored]daipur at 30-07-10,I paid Rs.13630 cash and Receive a Confirmation Message From Bajaj Finance with
SF NO.1270400. And they call me to take LCD on morning 31-07-10 but when i went to take LCD they call in my office for inquiry, but due to Saturday no body was there to receive the phone.They forbid me to deliver LCD after that i took my case back and went to my room.
At monday morning i go to every dealer o[censored]daipur but Bajaj Finance do not agree to finance me.My question is why? How you proof me a Defaulter? Even I submitted all the Formalities.For complain it i call to helpline no. [protected], 2 times but instead of giving response they just cut the call, And now the position is helpline no. don't completed with my mob.what is this?
I believe in the name of Bajaj, My car was also insured with Bajaj Allianj since 2008.All the electronic equipments i m having having in my room Brand with Bajaj. But this type of Problem first time i faced.Doesn't matter i don't need that LCD.You just tell me the reason of Being Defaulter? Below i give the details i submitted and you decide is it right or wrong?

Submitted Documents:
1. 15 months Rent Agreement of 2BHK flat.
2. PassPort
3. Pancard
4. Postpaid Mobile Bill.
5. Salary Slip of 23k.
7. Account's cheque.
6. Account Statment o[censored]daipur Branch.
8. 3 Local References
a. Mr. Indra Jeet Vasita, Indus Tower Pvt. Ltd., Mob: [protected]
b. Mr. Shazad Khan, Government Teacher, Mob: [protected]
c. Mr. Kuldip Shahu, Indus Tower Pvt. Ltd., Mob: [protected]
(all reference have cheque and Local proof)
Personal Details:

Name: Chandra Prakash Singh
Designation: RF Planning Engineer for Airtel.
Company: Quad Telecom Solution
Project: Erisccon India Pvt. Ltd.
Salary: 23k+20K= 43k
Home Location: Sonebhadra(U.P.)
Woring Location: Udaipur
Experiance in Udaipur: 3 Years
Email Id: chandra.[protected]@gmil.com
Mob: [protected]

Waiting for your Response.
Thanks and Reards
Chandra Prakash Singh
RF Engineer (Airtel)
Mob. +91 [protected]
Udaipur, Rajsthan

I have lodged a complaint (C[protected]) with LG for following matter.
I purchased a washing machine from LG Dealer on 30th May which didn't work at all. They sent a surveyor who found some problem with power system and as such I asked to replace the product. They said it will be done soon. After this there was no call from LG. Whenever I tried to call, either the phone was off or it was never picked up. I found contact of call centre from web and called them and some how, after 10 days, reached the concerned person who said the product is not in stock and so select a different one. I selected new one which was to be shipped in a day or two. But again there was a break. When I contacted the person he said the new product has a dent(as if they had only one). He promised to send a new one in two days time but again no call for 5 days. When I called (17th day) the person said I will call back in morning. There was no call and when I called he doesn't pick up the phone.

From day 1 of my purchase of a front loading washing machine, I am experiencing mental torture not mentioning the physical aspect involved therewith. The problem has been that water started leaking from the front side to cover a sizable area so much so that I was victimised to mop the place(without the servant's help) lest I slip and break my fragile bones of 65 years.The waterlogged marble floor may go unnoticed is another factor to be mentioned. Though the service people attended my frantic call, the problem is yet to be solved with a fornight goneby.
I strongly request the company to replace the appliance & relieve me of my agony.
Mrs. Rodrigo
54, Madha Koil St.,
RGL Colony Ph 2
Mugaliwakkam
Chennai[protected]

Dear Sir,

Kindly notethat I never expected LG customer care & service centre this much worst attitude having, this attitude going for long time it is very well known that all business man they are destroying his own business without knwoing the customer complaint.

Without customer satisfaction you can not develop any product in India, LG customer care not taking any issue seriouly and same Service centre also. This activity not at all good for Company development.

I am following my washing machine repair from 03.12.2010 till today, but nobody lifing the phone nor anybody calling,

Fully Automatic Washing machine, Top loading, Washing machine no: WF 38019QS. Purchased on 01.12.2008, washing machine completely break down from 03.12.10 onwards,

My complaint No:[protected],[protected],[protected],[protected] Mr. Amit Bhai service centre Mobile No: [protected] till date he is any responding nor lifting the phone.

After 13 days Mr. Kalpesh Rathore came my house checked my washing machine he says some parts should be change he may come another 2 or 3 days, but morethan 10days is over, he finally lifted my phone today on 21.12.10 he says you talk to Mr. Amit bhai- service centre in-charge, but he says only for your machine repair our person will not, he required customer complaint minimum 10 for the my location.

Sir you are given Order to Service centre for taking care customers compliant, but service centre asking for complaint 10 customers, I can wait for 1 or 2 years for requiring another 10 customers .
This is very shame of the LG product management. In present In India verygood market for only LG, whirpool, Samsung, Videocon, Godrej is follow on.

Kindly notethat if customer complaint you cannot solve timely, your business is going to last place. You know that customer can develop your product or destroy your product also.

Thanking you,

Regards,

K. Mani.
Mobile No: [protected]

Dear Sir,

Kindly notethat I never expected LG customer care & service centre this much worst attitude having, this attitude going for long time it is very well known that all business man they are destroying his own business without knwoing the customer complaint.

Without customer satisfaction you can not develop any product in India, LG customer care not taking any issue seriouly and same Service centre also. This activity not at all good for Company development.

I am following my washing machine repair from 03.12.2010 till today, but nobody lifing the phone nor anybody calling,

Fully Automatic Washing machine, Top loading, Washing machine no: WF 38019QS. Purchased on 01.12.2008, washing machine completely break down from 03.12.10 onwards,

My complaint No:[protected],[protected],[protected],[protected] Mr. Amit Bhai service centre Mobile No: [protected] till date he is any responding nor lifting the phone.

After 13 days Mr. Kalpesh Rathore came my house checked my washing machine he says some parts should be change he may come another 2 or 3 days, but morethan 10days is over, he finally lifted my phone today on 21.12.10 he says you talk to Mr. Amit bhai- service centre in-charge, but he says only for your machine repair our person will not, he required customer complaint minimum 10 for the my location.

Sir you are given Order to Service centre for taking care customers compliant, but service centre asking for complaint 10 customers, I can wait for 1 or 2 years for requiring another 10 customers .
This is very shame of the LG product management. In present In India verygood market for only LG, whirpool, Samsung, Videocon, Godrej is follow on.

Kindly notethat if customer complaint you cannot solve timely, your business is going to last place. You know that customer can develop your product or destroy your product also.

Thanking you,

Regards,

K. Mani.
Mobile No: [protected]

LG,Microwave Oven — Service delivery is poor

Dear Sir
I have purchased one LG Microwave since more than one month.In the mean time have contacted many times to your agent who is looking after the demonstration of the mechine but neither he is responding to my grievance nor he is solving the problem.The very objective of puchasing the product is not solved for simple reason(negligence of Agent)
I have great hope on the LG product and I don't have any complaint till but I think your service delivery is very poor.

Can you help me in this matter to send the man for demo. pl.

With regards

Sandhya
ADDRESS
Cell.No-[protected]

I have bought one LG Micro oven from Khoshla Electronics, Kolkata, on 25/11/2010. The Sales Person assured me that the product would be demonstrated by The Company Engineer within same day immediately after delivery. The Company had send one message alongwith a request ID No. The company on the same day sent another message that the ID No, was closed . I have then talked to their toll free customer care on 27/11/2010 and got another ID No. with a assurance that I would be comunicated by their Engineer within 2Hrs. & they would attend my house for demonstration within 24 Hrs. To day is 29/11/2010 .I don't know how many days will make LG Company 24 hrs.

We are trying to call service center but no one any reply

I shweta sharma r / o 518 parmanand colony west, kings way camp, delhi 110009 bought led me[protected]model revo1 of lg company and the same was not working since 14 of august 2011 i started making complaints fot the same since 16 of august 2011 but surprisingly the same was not done after taht i made many a complaints to this effect and complaint was also from the vijay store showroom to ur good office but surprisingly my complaint was not take care of as such that this company dont need the costomer like me as a mattre of fact i had all electronic iteams of lg company and the company is giving me such a responce and at last my led got ok on 28 / 0811 after making all complaints from my sidse as well as from vijay store, model town 3, delhi 110009. Its really painful from my side that for this small reason my complaint was not at all taken care of by your company

Had lodged complain for double door refrigerator on 10th Sep 2012, on 11th Service engineer attended the complain and advised that some part are required and will be available after 4 days. Till date (22nd sep 2012) no one has attend the complain after first attendance, in-spite of numerous call to customer care 1800 no and Service centre at Dehradun, all gave false assurance of attending the complain in next 24 hrs!!!

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

Thinking LG products are better than other products was a mistake. Firstly, not even one month was completed after installation of AC that it was not working. Secondly, calling up after sales service personnel they had delayed the service process. Please, be a lit bit more professional in case of keeping up with the word of better service and life's good.

Regards,
Sounak Dey.

Hello,
This is Jinesh Jain,

I have purchased one LG Air Conditoner from Rahul Electronics,
8, Swami Vivekananda Rd, Maharashtra Housing and Area Development Authority Colony, Kumud Nagar, Goregaon West, Mumbai, Maharashtra 400104
Mr. Sachin: [protected]
Mr. Indrish: [protected]

And have made the full payment for it. The Ac model number which I ordered was MSQ18JNXA. And they tried to send some older model which I refused to accept. I paid for the ac on 14th Feb and till date we have not received the delivery.

I am attaching herewith the voucher and the payment receipt for your reference

Kindly resolve my issue.
Jinesh Jain

[protected]
Mumbai.

Hi LG,

Can you please make us understand why the following Model No. is not displaying on you Official Web Site. Although it is available in market.

Regards

LG GD510 — NO GOOD SERVICE

R/ Sir
I Harendar singh Purchase a LG GD510 Hand Set Mobile sn - 002kPAE066288 Dated - April, 2010.
and after two month mobile is creat a proble not good service, So i am taking a service center on six time but till the date this is not repair / replacement.
There for i request you to change the my LG hand set for smooth working.
Thanking you
Yours Trully
Harendar Singh
[protected]
Noida Uttar Pradesh

LG 510 mobile phone — POOR RESPONSE

Dear Sirs,

Mobile phone 510 purchase in June'2010 at Rs. 8500/- but its lying at LG service centre since July and no action has been taken so after even after numerous trips of said service centre, they are just giving new date for replacement of phone. They are least bothered about LG's image and showing irresponsibility towards my problem. You are requested to intervene and better to return my money if you cant do anything further. My phone lying at Gurgaon sect 14 service centre

R.K.Sachdeva
[protected]

LG/GD510 — poor service

Dear sir,
I have a lg gd 510 mobile phone ,it developed some problems the touch pad had gone dead.so i approched the lg service center,they took the mobile and promised to deliver in 2days since it has been more than 12days yet ihave not received my mobile, and they have no idea when they can deliver my mobile back to me i request you to see in the matter do the needy. Here are the information you might need
CENTER CODEIN032702HYC00029 SRI DHATRE MOBILES
BRAND LG MODEL GD510, RECEIPT NO:R[protected]