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LG Electronics Complaints & Reviews

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Updated: Mar 31, 2026
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R
rdmurthy
from Hyderabad, Telangana
Aug 29, 2010
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Address: Rangareddy, Andhra Pradesh

i had purchased one lg dvd recorder model dr275 when i was in usa in 2009.this item has worked hardly for 6 months. i complained to lg india for repairs but it appears lg india are not aware of this product. they do not even understand my complaint. it is useless to even talk to them.the part in question is its lens bearing part no708-st014757dr275-w aa3 eaz 36033788 opticalblock with pcb. is there any body who can supply this part or repair this dvd recorder
Aug 13, 2020
Complaint marked as Resolved 
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    rameshmaharaj4u
    from Mumbai, Maharashtra
    Aug 28, 2010
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    Address: Maharashtra

    REQUESTED SIR, I Mr. D R Setpal a true customer had taken LG tv from RELIANCE showroom opp. vashi rly. station navi mumbai on the last week of DEC. 2008,due to some technical problem, which one of LG SERVICE MEN mr. Vishwas Bapan [protected] visited to my resy. & had been ordered for that part at service centre tel. no.65100909 before 2 months back, since from that period i m in a type of mental torture by ur LG service,because as i do have paid my harden earn moneyso pl get my job done sir pl with ur kind support. if my llllllcd technical fault is not repaired within 3 days u all r inviting me to go for MEDIA/CONSUMER COURT/ANY LEGAL ACTION WERE U R BEEN PROVENAS DEFAULTER & pay me back my paid amount for the product or giving me other set of lcd by exchanging. pl i m waiting for the positive reply. urs only MR. DHARMESH R SETPAL correspondence add.
    Aug 13, 2020
    Complaint marked as Resolved 

    LG LCD 42" — An Insufficient Customer Response

    To:
    The Branch Manager
    Bajaj Auto Finance Limited
    Akurdi
    Pune 411035

    Subject: A Complain Against SF.No: 1270400 To Finance LG L.C.D.
    Dear Sir/Madam,
    With Due Respect this Mr. Chandra Praksh Singh want to purchase a LG LCD 42",Having Cost 55k, For that i went to dealer(Ganesham) o[censored]daipur at 30-07-10,I paid Rs.13630 cash and Receive a Confirmation Message From Bajaj Finance with
    SF NO.1270400. And they call me to take LCD on morning 31-07-10 but when i went to take LCD they call in my office for inquiry, but due to Saturday no body was there to receive the phone.They forbid me to deliver LCD after that i took my case back and went to my room.
    At monday morning i go to every dealer o[censored]daipur but Bajaj Finance do not agree to finance me.My question is why? How you proof me a Defaulter? Even I submitted all the Formalities.For complain it i call to helpline no. [protected], 2 times but instead of giving response they just cut the call, And now the position is helpline no. don't completed with my mob.what is this?
    I believe in the name of Bajaj, My car was also insured with Bajaj Allianj since 2008.All the electronic equipments i m having having in my room Brand with Bajaj. But this type of Problem first time i faced.Doesn't matter i don't need that LCD.You just tell me the reason of Being Defaulter? Below i give the details i submitted and you decide is it right or wrong?

    Submitted Documents:
    1. 15 months Rent Agreement of 2BHK flat.
    2. PassPort
    3. Pancard
    4. Postpaid Mobile Bill.
    5. Salary Slip of 23k.
    7. Account's cheque.
    6. Account Statment o[censored]daipur Branch.
    8. 3 Local References
    a. Mr. Indra Jeet Vasita, Indus Tower Pvt. Ltd., Mob: [protected]
    b. Mr. Shazad Khan, Government Teacher, Mob: [protected]
    c. Mr. Kuldip Shahu, Indus Tower Pvt. Ltd., Mob: [protected]
    (all reference have cheque and Local proof)
    Personal Details:

    Name: Chandra Prakash Singh
    Designation: RF Planning Engineer for Airtel.
    Company: Quad Telecom Solution
    Project: Erisccon India Pvt. Ltd.
    Salary: 23k+20K= 43k
    Home Location: Sonebhadra(U.P.)
    Woring Location: Udaipur
    Experiance in Udaipur: 3 Years
    Email Id: chandra.[protected]@gmil.com
    Mob: [protected]

    Waiting for your Response.
    Thanks and Reards
    Chandra Prakash Singh
    RF Engineer (Airtel)
    Mob. +91 [protected]
    Udaipur, Rajsthan
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      C
      Chandrkant Patil
      from Mumbai, Maharashtra
      Aug 28, 2010
      Resolved
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      Address: Thane, Maharashtra

      Purchased LG washing machine Model No.WT 7239 KS on 6.6.2010 thru Urmi
      electronics(Bill No.25919 dt.6.6.10),Thane.On 24th Aug.10, personally visited shop and lodged complaint about not working the machine as "Dead".They noted this in their register and said mechanic will come within a day or two. Moreover, they gave me a customer care tel.no.as 39889999 which is only ringing but not attended by anybody till today. Contacted shop many times but only reply is mechanic will come anytime. Since both o[censored]s are working,finding difficult without machine. Nobody is responding positively. I am fed up and if problem is not solved,planning to go to consumer court.
      Aug 13, 2020
      Complaint marked as Resolved 
      I have lodged a complaint (C[protected]) with LG for following matter.
      I purchased a washing machine from LG Dealer on 30th May which didn't work at all. They sent a surveyor who found some problem with power system and as such I asked to replace the product. They said it will be done soon. After this there was no call from LG. Whenever I tried to call, either the phone was off or it was never picked up. I found contact of call centre from web and called them and some how, after 10 days, reached the concerned person who said the product is not in stock and so select a different one. I selected new one which was to be shipped in a day or two. But again there was a break. When I contacted the person he said the new product has a dent(as if they had only one). He promised to send a new one in two days time but again no call for 5 days. When I called (17th day) the person said I will call back in morning. There was no call and when I called he doesn't pick up the phone.
      From day 1 of my purchase of a front loading washing machine, I am experiencing mental torture not mentioning the physical aspect involved therewith. The problem has been that water started leaking from the front side to cover a sizable area so much so that I was victimised to mop the place(without the servant's help) lest I slip and break my fragile bones of 65 years.The waterlogged marble floor may go unnoticed is another factor to be mentioned. Though the service people attended my frantic call, the problem is yet to be solved with a fornight goneby.
      I strongly request the company to replace the appliance & relieve me of my agony.
      Mrs. Rodrigo
      54, Madha Koil St.,
      RGL Colony Ph 2
      Mugaliwakkam
      Chennai[protected]
      Dear Sir,

      Kindly notethat I never expected LG customer care & service centre this much worst attitude having, this attitude going for long time it is very well known that all business man they are destroying his own business without knwoing the customer complaint.

      Without customer satisfaction you can not develop any product in India, LG customer care not taking any issue seriouly and same Service centre also. This activity not at all good for Company development.

      I am following my washing machine repair from 03.12.2010 till today, but nobody lifing the phone nor anybody calling,

      Fully Automatic Washing machine, Top loading, Washing machine no: WF 38019QS. Purchased on 01.12.2008, washing machine completely break down from 03.12.10 onwards,

      My complaint No:[protected],[protected],[protected],[protected] Mr. Amit Bhai service centre Mobile No: [protected] till date he is any responding nor lifting the phone.

      After 13 days Mr. Kalpesh Rathore came my house checked my washing machine he says some parts should be change he may come another 2 or 3 days, but morethan 10days is over, he finally lifted my phone today on 21.12.10 he says you talk to Mr. Amit bhai- service centre in-charge, but he says only for your machine repair our person will not, he required customer complaint minimum 10 for the my location.

      Sir you are given Order to Service centre for taking care customers compliant, but service centre asking for complaint 10 customers, I can wait for 1 or 2 years for requiring another 10 customers .
      This is very shame of the LG product management. In present In India verygood market for only LG, whirpool, Samsung, Videocon, Godrej is follow on.

      Kindly notethat if customer complaint you cannot solve timely, your business is going to last place. You know that customer can develop your product or destroy your product also.

      Thanking you,

      Regards,

      K. Mani.
      Mobile No: [protected]
      Dear Sir,

      Kindly notethat I never expected LG customer care & service centre this much worst attitude having, this attitude going for long time it is very well known that all business man they are destroying his own business without knwoing the customer complaint.

      Without customer satisfaction you can not develop any product in India, LG customer care not taking any issue seriouly and same Service centre also. This activity not at all good for Company development.

      I am following my washing machine repair from 03.12.2010 till today, but nobody lifing the phone nor anybody calling,

      Fully Automatic Washing machine, Top loading, Washing machine no: WF 38019QS. Purchased on 01.12.2008, washing machine completely break down from 03.12.10 onwards,

      My complaint No:[protected],[protected],[protected],[protected] Mr. Amit Bhai service centre Mobile No: [protected] till date he is any responding nor lifting the phone.

      After 13 days Mr. Kalpesh Rathore came my house checked my washing machine he says some parts should be change he may come another 2 or 3 days, but morethan 10days is over, he finally lifted my phone today on 21.12.10 he says you talk to Mr. Amit bhai- service centre in-charge, but he says only for your machine repair our person will not, he required customer complaint minimum 10 for the my location.

      Sir you are given Order to Service centre for taking care customers compliant, but service centre asking for complaint 10 customers, I can wait for 1 or 2 years for requiring another 10 customers .
      This is very shame of the LG product management. In present In India verygood market for only LG, whirpool, Samsung, Videocon, Godrej is follow on.

      Kindly notethat if customer complaint you cannot solve timely, your business is going to last place. You know that customer can develop your product or destroy your product also.

      Thanking you,

      Regards,

      K. Mani.
      Mobile No: [protected]
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        Maj RN Sharma
        from Jalandhar, Punjab
        Aug 27, 2010
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        Address: Ferozepur, Punjab

        Sir,
        This is Maj RN Sharma from Ferozepur, I had purchased a Laptop LG Citrine GM 45 (RD410-G.ADT4A2) at DS Associates, Ferozepur Cantt vide their Invoice No Retail/1390/08 dt 02 Jan 2009 from the date of purchase i was facing lot of problems the vendor said that the OS will be installed by them and the total cost of the laptop was Rs 37500/-. And recently my system was giving some problem which i presented at LG Care Ferozepur, they said that display cable is faulty and it has to be replaced they had given me 5 days time on 02 Aug 10 I visited the LG Care, now even a lapse of 3 weeks the spare has not reached by them as intimited.
        The service is totally disgusting. I have no words and am frastruted by purchasing this kind of product. I request u to kindly resolve the problem at the earliest.

        My email ID is [protected]@yahoo.com.
        Aug 13, 2020
        Complaint marked as Resolved 
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          Taalshri
          from Satara, Maharashtra
          Aug 27, 2010
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          Address: Ahmedabad, Gujarat

          I filed a complaint regarding my washing machine.complaint id c [protected] .
          I could not open the door of washing machine after washing the cloths.A technician was sent to my place &
          he ended up breaking the glass &manually picking the door apart.
          now I am supposed to pay for the door rs.2600 excluding service charges plus taxes.
          I believe that the door was in good condition & the lock could have been repaired professionally.
          Replacing the door is unnecessary expense for me.
          Please look in to the matter.
          thanking u
          Mrs.Lata Tambraparni
          c 2 93 Goyal intercity
          Drive in road
          Ahemadabad
          [protected].
          Aug 13, 2020
          Complaint marked as Resolved 
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            H
            hasim_2010
            from Surat, Gujarat
            Aug 27, 2010
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            Address: Gondia, Maharashtra

            I purchased a LG Microwave Oven Model No MC-7687-AB, from a shop of Gondia on 22.08.10. From Shop keeper I was told that to install and user demo I have to contact to the Customer Care centre and they will send representative. Accordingly I contacted LG Customer sevice Toll-free no and they told me that within 48hrs I will got a call and within 72hrs my case will be attended. They also gave me the complaint noC[protected]. After 48hrs without any call from anybody i found the mobile no of LG Nagpur [protected]. I called that person 2times and he gave me a mobile no of somebody, then I called that no and he gave me mobile no of LG service engineer. I called that person he told me he can probably attend my case on 29/08/10. I purchased the item and for last 4days this item left without any use.
            I have a question that if they can not attain the customers problem then why they would tell us that within 72hrs they will solve our problem.
            Now a days if any company taking 7days to attain customers problem then I am very sorry to say that LG has the poor Customer Service.
            Aug 13, 2020
            Complaint marked as Resolved 

            LG,Microwave Oven — Service delivery is poor

            Dear Sir
            I have purchased one LG Microwave since more than one month.In the mean time have contacted many times to your agent who is looking after the demonstration of the mechine but neither he is responding to my grievance nor he is solving the problem.The very objective of puchasing the product is not solved for simple reason(negligence of Agent)
            I have great hope on the LG product and I don't have any complaint till but I think your service delivery is very poor.

            Can you help me in this matter to send the man for demo. pl.

            With regards

            Sandhya
            ADDRESS
            Cell.No-[protected]
            I have bought one LG Micro oven from Khoshla Electronics, Kolkata, on 25/11/2010. The Sales Person assured me that the product would be demonstrated by The Company Engineer within same day immediately after delivery. The Company had send one message alongwith a request ID No. The company on the same day sent another message that the ID No, was closed . I have then talked to their toll free customer care on 27/11/2010 and got another ID No. with a assurance that I would be comunicated by their Engineer within 2Hrs. & they would attend my house for demonstration within 24 Hrs. To day is 29/11/2010 .I don't know how many days will make LG Company 24 hrs.
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              supertag
              from Mumbai, Maharashtra
              Aug 27, 2010
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              Address: Mumbai Suburban, Maharashtra

              Respected Sir,

              This is to inform you that I had bought LG 3610 handset on[protected] from your dealer Raj Collection ( Borivali (West) to 1400/-Rs., but after a month the Instruments stopped working properly. We went to the dealer and he quoted 3228/- Rs. as repairing charges.
              Instruments was of 1400/- Rs. and repairing charges are 3228/- Rs. which actually is in Warranty period. We buy LG product due to its quality and service, we would not expect LG to give such kind of service to its prestigious customer . Please look into the matter and change the Instruments into new one. Please positive reply as soon as earlier.

              PURCHASE DATE :[protected]
              ESTIMATE MEMO DATE :[protected]
              MODEL NO. :- LG - RD3610
              SKU :- HSLG10K1ZZZZ
              MSN :- 908CYEA0761228
              RSN :- RLGHS[protected]

              Thanking You,
              Your Truly
              Mr. Shirish Shah - [protected] / [protected]
              Aug 13, 2020
              Complaint marked as Resolved 
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                SakshiRishi
                from Lucknow, Uttar Pradesh
                Aug 27, 2010
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                Address: New Delhi, Delhi

                Recently, 1 week back I had got the FBT part in my LG Ultra slim Tv changed from one of the engineer from LG Service centre, Tilak Nagar, however, since then I m continously facing problem in Tv's internal display system.

                I m fed of calling Lg customer service every time but they don't respond to my complaints in one go, i mean is this the kind of service you guys are offering to your customers, pathetic....why can't the engineer repair the TV in one go.
                Have they been trained well in their field...Please look into this complaint urgently for your own sake.
                Aug 13, 2020
                Complaint marked as Resolved 
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                  deepakpgaonkar
                  from Badlapur, Maharashtra
                  Aug 26, 2010
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                  Address: Thane, Maharashtra

                  Purchased 02 Nos LG Split AC of 1.5 and 2.0 Tons in the first week of MAY 2010. Installation was done and complaint was given to the service engineer and to AIRCON Services regarding the scratche seen on the front panel. A numeber of complaints were given to LG service centres and engineer was sent for inspection. He had assured to replace the panal.
                  But till date we have not received any feedback on the same inspite of giving repeated complaints and even after speaking to Mr. Vaibhav(area manager - thane region)

                  Pls let us know the further course of actions to be taken...

                  Thanks,
                  DEEPAK
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    R
                    robinhood.2050
                    from Pune, Maharashtra
                    Aug 26, 2010
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                    Address: Pune, Maharashtra

                    HI, I PURCHASED A LG GD51O COOKIE PEP HANDSETS ON 10TH AUG 2010.FROM THE VERY FIRST DAY IT STARTED GIVING ME NIGHTMARES ,SOMETIMES IT WILL REBOOT ON ITS OWN AND SOMETIMES THE BATTERY AFTER FULL CHARGE WILL RUN OUT AFTER HALF AN HOUR EVEN ON STANDBY MODE.IT ALSO STARTED GIVING DELIVERY REPORTS ON ITS OWN ..FOR EXAMPLE IF I SEND A MESSAGE TO A PERSON X IT WILL SHOW THE DELIVERY REPORT FOR THE PERSON Y.SOMETIMES IT WILL SHUT DOWN AND WILL COME UP AGAIN AFTER REMOVING THE BATTERY.WHEN I APPROACHED A SERVICE CENTRE(Ritz Mobicare,Address: 10, Wing-A, Jai Ganesh Vision, Akurdi, Chinchwad , PCMC- 411033,Phone: Home[protected] | Cell[protected] ) IN PUNE THEY WERE VERY RUDE AND EVEN SAID THAT THE DEFECT WAS IN MY SIM CARD BECAUSE THEY USED THE MOBILE WITH THEIR SIM CARD AND IT WORKED FINE.AFTER INSISTING TOO MUCH THEY SAID THEY WILL GET THE DEFECTIVE PART REPLACED BUT THEY WERE NOT READY TO ADMIT THAT THERE WAS ANY DEFECT IN THE HANDSET.I AM REALLY VERY VERY UPSET BY ALL THIS .IMAGINE SPENDING THOUSANDS OF HARD EARNED RUPESS AND GETTING A DEFECTIVE PRODUCTS.SOME OF MY FRIENDS ARE ALSO USING THE SAME HANDESET AND THEY HAVE BEEN EXPERIENCING THE SAME PROBLEM.LOOKS LIKE THERE IS SOME MANUFACTURING DEFECT IN THIS PARTICULAR MODEL BUT THE COMPANY PEOPLE ARE NOT WILLING TO ACCEPT.I WOULD RATHER SUGGEST THEM TO RECALL ALL THE HANDSETS OF THIS MODEL FROM THE MARKET.I HAVE DECIDED NOT TO BUY ANY LG PRODUCT IN THE FUTURE.

                    ROBIN
                    PUNE pimpri
                    robinhood.[protected]@gmail.com
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                      pcj
                      from Guwahati, Assam
                      Aug 26, 2010
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                      Address: Nagaon, Assam

                      i am your very good customer... i am the proprietor a big firm which is called P.C. Jewellers....... let me know you that i have 3 split ac, 1 window ac, 1 22" lcd and a double door refrigerator of LG...... and whatever product i use to buy is from LG and i refer LG to my friends.... But let me say you that i am deeply hurt through your service centre which is located in dist- Nagaon, State- Asssam..... i always face a lot of problems from the incharge of your service centre which is named Mr. Bhadra Bora.... whenever i call to him for getting my split ac,s for servicing, he sends the persons after at least one week and after calling him for at least 20 times...... he always use to make excuses that he dont have much staff to finish the complaints... staff has not come today... staff has went somewhere else..... what can i do.... one day i asked one of his service person then he told that in our service centre there are only few person to lookafter the complaints and they told that we have to cover not only 1 district but 2 or 3 districts.... now let me ask you where should your customers go??????? if your service centre which is in Nagaon, cannot lookafter the complaints of your customers then you should put some more staffs to finish the complaints.... but i think that Mr. Bhadra Bora of LG service centre, Nagaon, Assam is really not interested to keep your customers satisfied. i am very much angry not on Mr. Bhadra Bora but on LG electronics...... Because, i think, you never keep a eye on your service centres..... I need you to take a very good step against Mr. Bhadra Bora not because for my complaint but for your sake to keep your customers satisfied.... and one more thing... if you are still getting confused that i have a lots of products of LG... then please send me a mail then i will send you all the cash memos of all the products trough mail.... My name is Mr. R.K. Soni, P.C.Jewellers, P.O. Haibargaon, Dist- Nagaon, ASSAM-782002. hope for your reply at thre earliest......
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      We are trying to call service center but no one any reply
                      I shweta sharma r / o 518 parmanand colony west, kings way camp, delhi 110009 bought led me[protected]model revo1 of lg company and the same was not working since 14 of august 2011 i started making complaints fot the same since 16 of august 2011 but surprisingly the same was not done after taht i made many a complaints to this effect and complaint was also from the vijay store showroom to ur good office but surprisingly my complaint was not take care of as such that this company dont need the costomer like me as a mattre of fact i had all electronic iteams of lg company and the company is giving me such a responce and at last my led got ok on 28 / 0811 after making all complaints from my sidse as well as from vijay store, model town 3, delhi 110009. Its really painful from my side that for this small reason my complaint was not at all taken care of by your company
                      Had lodged complain for double door refrigerator on 10th Sep 2012, on 11th Service engineer attended the complain and advised that some part are required and will be available after 4 days. Till date (22nd sep 2012) no one has attend the complain after first attendance, in-spite of numerous call to customer care 1800 no and Service centre at Dehradun, all gave false assurance of attending the complain in next 24 hrs!!!
                      Dear Customer

                      We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

                      LG Service Team
                      Thinking LG products are better than other products was a mistake. Firstly, not even one month was completed after installation of AC that it was not working. Secondly, calling up after sales service personnel they had delayed the service process. Please, be a lit bit more professional in case of keeping up with the word of better service and life's good.

                      Regards,
                      Sounak Dey.
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                        Gautam Gupta
                        from Hubli, Karnataka
                        Aug 24, 2010
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                        Address: North Delhi, Delhi

                        I Bought the Fully Automatic Machine on Sunday from Kohli Electronics , Machine was Defective , and it was knew to the dealer and LG company . No action hs taken yet. Plz help me . I am attaching the scan copy of the original Bill. LG Engineer came to our house after several calls and my efforts. he said this Machine is defective , You will get the New Machine. Plz take some serious action against LG and get my Mchine Replaced immediately .


                        Regards
                        VINOD GUPTA
                        [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Hello,
                        This is Jinesh Jain,

                        I have purchased one LG Air Conditoner from Rahul Electronics,
                        8, Swami Vivekananda Rd, Maharashtra Housing and Area Development Authority Colony, Kumud Nagar, Goregaon West, Mumbai, Maharashtra 400104
                        Mr. Sachin: [protected]
                        Mr. Indrish: [protected]

                        And have made the full payment for it. The Ac model number which I ordered was MSQ18JNXA. And they tried to send some older model which I refused to accept. I paid for the ac on 14th Feb and till date we have not received the delivery.

                        I am attaching herewith the voucher and the payment receipt for your reference

                        Kindly resolve my issue.
                        Jinesh Jain

                        [protected]
                        Mumbai.
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                          psanjay
                          from Delhi, Delhi
                          Aug 23, 2010
                          Resolved
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                          Resolved

                          Address: Ranchi, Jharkhand

                          I have purched LG / GX200 mobile handset from N.S.M. services 76,circular road ,near Ranchi Women's college,Ranchi contact No. [protected] , [protected] TIN [protected] vide his Retail Invoice SI.No. 2062 on dated 01.08.2010 and after 2 or 3 days I have been continously facing such problem that the set is always searching and call drops and set blackout and then restart. After the suggestion given by retailer I went to LG IT services , Capital Plaza , Purulia road, ranchi-1 on dated 10.08.2010. They have repair the set immediately. But again after one week the above problem continues, even its problem frequency increases. What can I do sir ? I am a very busy and responsible Govt. Officer. It is likely to impossible for me to daily or weekly visit your service centre and Mobile phone is mandatory for my job.
                          This defective Mobile set can create my major job problem, and it is only cause of your such defective set. How can I belive with LG Product. Kindly arrange to solve my such problem to change with a NON- Dfective Mobile Hand Set.
                          - Sanjay Prasad. Ratu Road , Ranchi (Jharkhand)
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            S
                            SAhuja
                            from Pune, Maharashtra
                            Aug 23, 2010
                            Resolved
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                            Resolved

                            Address: Thane, Maharashtra

                            Hi there,

                            I purchased a NEW LG TV from Snehanjali Kalyan West on 01-Aug-2010. It was delivered at my residence on 02-Aug-10. The TV was having some colour problems. We felt that it might be due to some colour adjustments. We did some colour adjustments and it was still giving some problems. On 04-Aug-2010, we noticed another problem. At ad hoc frequencies the TV was automatically shutting off and restarting in around 5 seconds. We complained to LG Customer Care and an engineer visited our residence. He did something and as I was personally not available he told my parents that TV is working fine. The Complaint ticket was closed by them.

                            I logged another complaint with them as the problem became more severe on 10-Aug-10. The TV screen on all sides became extremely BLUR. An engineer came at our residence and confirmed that the TV is malfunctioning and a part needs to be replaced. We were astonished on this as a TV which is less than a week old is malfunctioning and a part needs to be changed. We requested for a replacement and he said it is not possible at his end. He went back and closed the ticket.

                            We logged another complaint and also escalated the matter to some Manager of LG Thane region. He said an engineer would visit and this time the engineer said that probably the Picture Tube needs to be replaced. We were wondering, what on EARTH is this happening. A new TV and the Picture Tube to be replaced.

                            We simply said that no part replacement is acceptable to us. We need a complete replacement of the set.

                            The Regional Manager said that this is not possible at his end, as there is a process of approval from HO for this.

                            I am wondering how the TVs are being despatched without doing the BASIC QUALITY TESTS of ensuring the bloody Picture Tube is atleast working fine!!!

                            I am not sure what the fate of our TV would be.

                            Just thought of informing all about the problem that we are facing.

                            Here are the TV details -
                            LG Model 29FG2FG5TG
                            Pet Name - Flatron Majestic 200
                            Product - 73cm CTV

                            Complaint Numbers -
                            1. Registered thru Snehanjali - Complaint number is not known to me
                            2. C[protected]
                            3. C[protected]

                            Regards
                            Poor LG TV Consumer
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Hi LG,

                            Can you please make us understand why the following Model No. is not displaying on you Official Web Site. Although it is available in market.

                            Regards
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                              L
                              life good
                              from Kolkata, West Bengal
                              Aug 23, 2010
                              Resolved
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                              Resolved

                              Address: Delhi

                              i have bought a refrigrator last year on 25-09-09. i have problem with it's defrost system since last six months i have registered many of complain in lg customer care to regarding this problem my request status is
                              request no date
                              1. c [protected] [protected]
                              2. c[protected] [protected]
                              3. c [protected] [protected]
                              4. c [protected] [protected]
                              5. c [protected] [protected]
                              but every time i get a unsatisfactory answer by lg.they have ensure me that there no technical problem in my refrigrator and we are not able to solve the problem and we will replace your refrigrator soon. but i have not get any answer by them yet.i am very dissapointed by lg,s services. please replace it immedietly.and dont ignore my request.
                              name-ashok jain
                              add- bk- one 142 d shalimar bagh,delhi-110088
                              contact no-[protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                T
                                tejasvita singh
                                from Mumbai, Maharashtra
                                Aug 22, 2010
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                                Address: Bareilly, Uttar Pradesh

                                useless services
                                useless company
                                i brought a split ac from them
                                bt it is nt working properly since 1 year
                                and they r not ready 2 exchange it nor ready to accept their fault
                                and now they have taken bak d ac for repairing so now it is wid them since 15 days
                                they are d worst company i hav ever seen
                                so i request ppl nt 2 buy products of lg
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                                  V
                                  Vipin Kumar1986
                                  from Delhi, Delhi
                                  Aug 22, 2010
                                  Resolved
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                                  Resolved

                                  Address: Central Delhi, Delhi

                                  I bought this set LG GD510 on 15/08/10 from Mobile store shop (Karol Bagh) with IMEI[protected]. From then till today i am feeling bad about my decision of chosing LG over Nikia or Samsung. Since 15th of August my friends are complaining that your voice is not audible or very low, whenever they called me up or i called them up. The second problem is the battery backup which is simply worst. One cannot even listen to music for 1 1/2 hour continously. Battery is giving a talktime of not more then an hour.
                                  The third problem is thesignal problem which is absolutely very frustrating, sometimes its just fade away and comes after few minutes.

                                  I went to one of the LG service centre at Daryaganj and i must say that the product and services provided was complementing each other very well both were pathetic. Although they have promised to repair this as that was in warranty. The handset is still with the service centre and the have advised to call them and confirm on monday whether the phone has been repaired or not.
                                  But i need the refund as i cannot trust this brand. Can somebody help me in this and advice me how can i get the refund from the company for the faulty handset.

                                  Your immediate response on this will be appreciated.

                                  Vipin Kumar
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  LG GD510 — NO GOOD SERVICE

                                  R/ Sir
                                  I Harendar singh Purchase a LG GD510 Hand Set Mobile sn - 002kPAE066288 Dated - April, 2010.
                                  and after two month mobile is creat a proble not good service, So i am taking a service center on six time but till the date this is not repair / replacement.
                                  There for i request you to change the my LG hand set for smooth working.
                                  Thanking you
                                  Yours Trully
                                  Harendar Singh
                                  [protected]
                                  Noida Uttar Pradesh

                                  LG 510 mobile phone — POOR RESPONSE

                                  Dear Sirs,

                                  Mobile phone 510 purchase in June'2010 at Rs. 8500/- but its lying at LG service centre since July and no action has been taken so after even after numerous trips of said service centre, they are just giving new date for replacement of phone. They are least bothered about LG's image and showing irresponsibility towards my problem. You are requested to intervene and better to return my money if you cant do anything further. My phone lying at Gurgaon sect 14 service centre

                                  R.K.Sachdeva
                                  [protected]

                                  LG/GD510 — poor service

                                  Dear sir,
                                  I have a lg gd 510 mobile phone ,it developed some problems the touch pad had gone dead.so i approched the lg service center,they took the mobile and promised to deliver in 2days since it has been more than 12days yet ihave not received my mobile, and they have no idea when they can deliver my mobile back to me i request you to see in the matter do the needy. Here are the information you might need
                                  CENTER CODEIN032702HYC00029 SRI DHATRE MOBILES
                                  BRAND LG MODEL GD510, RECEIPT NO:R[protected]
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                                    M
                                    m.rockystar
                                    from Durg, Chhattisgarh
                                    Aug 22, 2010
                                    Resolved
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                                    Resolved

                                    Address: Uttar Pradesh

                                    I have a LG Microvawe Oven. This was purchased around 2 yrs back. Since the time we bought it, we are facing problem with it every month and the same was brought to the notice of the cmpany but they repaired it everytime on our cost. After some time I got so much habitual to the problems that I was facing, I bought a AMC against the same. Now, even after getting the repair done so many times, its giving us problem every month and there is no end to it. I feel like throwing it in the drain and get rid of it, because as per company, even if its a faulty machine, they will not replace it. ( Because its against their company policy)
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      dcbhoota
                                      from Mumbai, Maharashtra
                                      Aug 20, 2010
                                      Resolved
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                                      Resolved

                                      Address: Thane, Maharashtra

                                      REF : I.D. NO. C-[protected],
                                      BLACK SPOTS AND DARKNESS APPEARED ON SCREEN AT VARIOUS PLACES. VISIBILITY NOT CLEAR ON SCREEN DUE TO BLACK SPOTS.

                                      YOUR REPRESENTATIVE VISITED OUR OFFICE AND INSPECTED OUR FLATRON MONITOR AND TOLD US THATSCREEN WILL BE REPLACE WITHIN 4 DAYS. NOW 15 DAYS ARE OVER, NOBODY HAS COME OR CONTACTED WITH US.
                                      PLEASE DO THE NEEDFULL.

                                      REGARDS,
                                      D.C.BHOOTA, THANE
                                      CELL NO. [protected], OFFICE NO. 25390258.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        dhanaa983
                                        from Chennai, Tamil Nadu
                                        Aug 20, 2010
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                                        Address: Chennai, Tamil Nadu

                                        WE BOUGHT A LG LCD TV THE MODEL OF 26LH . FROM THE BEGINING WHEN WE INCREAS THE HALF THE LEVEL OF TV VOLUME THE TV SPEAKER VIBRATES AND MAKE UNNECESSARY NOISE. WE HAD COMPLAINED IN LG CUSTOMER SERVICE & THEY TOLD THIS PROBLEM WILL RECOVER BY DONT USE TV SPEAKER INSTEAD USE A HOME THEATRE. STILL THE PROBLEM IS THERE WHEN WE USE THE TV SPEAKER.
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