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LG Electronics Complaints & Reviews

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Last updated May 27, 2024
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S
Saroj Kumar Acharya
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Problem

Address:Gautam Buddha Nagar, Uttar Pradesh

Dear Sir,
This is Saroj Kumar Acharya (Mob : [protected]) From Noida. I had purchased a LG Mobile from JOSHI SONS on 17.05.2010 with invoice no – 792. But after Purchasing while activating internet connection in my mobile. I faced a problem in Downloading datas.
Regarding this problem I had contacted LG Customer Care on Phone. They Suggested me to go to Neelam Chowk Customer Station ( V R Infocomm) and they upgraded mobile...
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M
msrana
from Thiruvananthapuram, Kerala
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NON DELIVERY OF REFRIGERATOR

Address:Bangalore, Karnataka

I Maj Manpreet Singh had applied to buy 320 lit refrigerator from Canteen Stores Department at Banglore on 23 Jun 2010.All documents and payments pertaining to the purchase were submitted to the company representative on 23 Jun 2010 .I was assured the delivery of the refrigerator within 2 days. Till date 3 July2010 no intimation and communication of any sort has been done by the dealer/godown/LG company to me. This being the first LG product...
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S
siddiqueias
from Noida, Uttar Pradesh
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not repairing

Address:Ghaziabad, Uttar Pradesh

Sir, the AC make LG is purchased on 4th april.2010, and it statrs showing problem from starting. we have complaint in the company vide complaint ID C-[protected] and the dealer is also informed about it when we have asked about the replacement of that good, then he denied clearly for repair and replacement of the Air conditioner.

i a siddique
[protected]

401 m2
gulmohar enclave
ghaziabad...
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A
aishwarya lakshmi
from Bhubaneshwar, Odisha
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arising noise from the indoor unit

Address:Chennai, Tamil Nadu

I purchased Lg air conditioner from amudham agencies, tambaram in the month of september,2009(bill no:4911)........at the time of purchasing , the lg suppliers said that they will provide three free services within one year from the date of purchasing.................after that they did'nt bothered about that........then we made a call to them.....after few days, he visited our house and he removed only the dust from the filter .......at...
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Address:Dharwad, Karnataka

I AM USING LG KG 195 HANDSET FROM 6 MONTHS,,, & GETTING A PROBLEM WHILE CONNECTING TO G MAIL ACCOUNTS THROUGH G P R S EVERY TIME IT SHOWS A MESSAGE LIKE " UR MOBILE COOKIES FUNCTIONALITY IS TURNED OFF,, PLEASE TURN IT ON TO CONNECT,, BUT THERE IS NO OPTION IN MOBILE TO TURN ON THE COOKIES FUNCTIONALITY " SO HOW CAN SOLVE THIS PROBLEM,,,, IS IT MY FAULT TO PURCHASE SUCH A MOBILE ? OR ITS FAULT OF MOBILE COMPANY? PLEASE GIVE...
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S
sandeepdahiya72
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Buyer beware :' deficiency of product & NO SERVICE

Address:Delhi

COMPLAINT NO C [protected]

Following facts are intimated:-
1. 03 Jun 10.
a. 2 Ton Split ac purchased from a dealer in delhi cantt.
b. Ac has leakage problem in the unit( discovered when unpacked)
2. 04 Jun 10.
a. Dealer offers to return the money as he cant find a replacement. Offers us a more expensive model to buy.
b. We decline the cash back as we have faith in...
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T
tiwarisk
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repeated cooling problem in refrigerator section

Address:Jalandhar, Punjab

I bought a LG refrigerator the model of which is LG REF GL-528YTX4 on[protected] at a cost of Rs. 42200/- from Shalimar Marketing (Invoice No. 322), Jalandhar with high hopes. On[protected] I lodged a complaint with the customer service regarding the non-cooling of the ref. section and the complaint number wasC[protected]. The very next day the service engineer came and he replaced the fan unit meant for circulation of cool air. Even after...
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S
sanju_nirmatt
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SERVICE CENTRE ISSUE

Address:Kerala

Sir,

I had registered a complaint with LG Service centre,(Sincere) at ernakulam about my washing machine on monday 28.6.10. At that time i was informed by service centre team that, the complaint will be solved with in 24 hour. I also made several calls in this regard. Sorry to say, nobody has attened my call, also it was a pathetic response from there.I was surprised to see such type of bad service from LG Company..
Customer...
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S
sulabh
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inferior quality products and topped by even worse service

Address:Gurgaon, Haryana

Sub: Manipulative service centre/call centre and serious question on the product designs of LG.

Invoice No of purchase: k-06203/09-10 dt 8-dec-2010 kalpana digital world

The following is the text of the mail sent to corporate office of LG Electronics post which no response has been received

Dear Sir,

Unfortunately I recently bought an LG product – A refirigerator model no: GL-478YTX4...
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B
babboo
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NEGLIGENT SERVICE OF YOUR AUTHORISED SERVICE CENTRE - UNIQUE INTERNATIONAL, F-633, SECTOR 7, NEAR RAMPHAL CHAUK, DWARKA, NEW DELHI - 45.

Address:South West Delhi, Delhi

Subject: Date: Fri, 25 Jun 2010 10:12:25 +0530

Dear Roopa Panwar
Customer Service Dept.
LGEIL- Head Office
Greater Noida (UP)

It is once again requested to immediately look into this matter (negligence of your service centre) and send your own representative and ensure that my A/C should be fully repaired, without any additional cost since it has not been repaired since the Ist service...
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S
srijit.bha
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DVD writer not working

Address:North 24 Parganas, West Bengal

I purchased a LG DVDwriter from Saboo Computers, Nagerbazar, Kolkata on 27.2.2010. The product code is:PATA LG DVD WRITER SN 910HUSQ326214. I found that the writer was bad in my home, it could not read or write anything. I informed this to Saboo, but they did not change it. They also behaved very rudely with me, as if I have made mistake by purchasing it from them. They tested it and also found bad. Then they took it for repairment. After...
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M
mohitjain123ster
from Mumbai, Maharashtra
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Poor Service/ Parts Not Available

Address:Amravati, Maharashtra

Dear Sir,
I had purchased LG KM900 Arena Mobile Handset on 02.05.2010, after 15 days it started to give me trouble with the touch screen not working in some area's, soon the entire Touch Screen stopped to respond. I immediately looked out for the Authorized Service Center within my city on the LG's Web Site http://www.lg.com/in/support/repair/support-repair-provider-lookup.jsp , but to my surprise there was no Authorized...
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C
chadha.amar
from Gurgaon, Haryana
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Worst service i had come across with such a big name (LG)**

Address:West Delhi, Delhi

Dear Harshit,

I believe this is just a standard format of replying & i would like to tel you that, again today one of your enginer came to my residence for solving the refrigerator problem but again with "NO RESULT". This will be last mail to your service centre & am telling you right now itself tomm am going to your service centre ie Prime Service Plot no.2 Community centre Maya Puri
near hdfc bank...
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C
Chudamani
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Free gift items

Address:Hyderabad, Andhra Pradesh

We have purchased Microwave oven on 13.06.2010 under the birthday celebration scheme of E-zone from Home Town, Banjara HIlls, Hyderabad. In the advertisement, it was given that set of glassware will be given as free gift along with micro wave.

(Complaint - 1)

They have given starter kit with the oven and the technical person who came for demo told us that we can use those for cooking. But, when we put the...
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R
RAVIRAJ.TALLI
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THERMOSTAT CUT OUT..

Address:Bijapur, Karnataka

Dear LG appliances Manufacturer,

I purchase LG refrigerator in the year 2007.In May 2010 exactly after 3 yrs.the thermostat cut out was damaged (burnt) as said by the LG representative in BIJAPUR.I lodged the complaint with the dealer where I purchased.

The guy in the shop just noted all the details in a piece of paper & informed me that the LG service man will attend the same.The very next day one guy came...
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R
ramveersingh
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Delivery of Product

Address:Ghaziabad, Uttar Pradesh

I had purchase a LG Windo AC 1.5 ton from croma retail at Indirapuram Ghaziabad on dated 21/6/2010 on a arraival of new Baby. At the time of purchase the executive had re confirmed that the same will be installed latest by 22/6/2010by 17:00 hrs.The Purchase details is as Invoice No=[protected]. delivery schedule is 22/6/2010 by 17:00 hrs. since then i am making several call to stotre and his customer care manager Manish. Not getting any consolidate...
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V
vektra
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no incoming and outgoing call made from this phone

Address:North 24 Parganas, West Bengal

From: vektra [mailto:[protected]@eisec.com]
Sent: Monday, June 21, 2010 4:59 PM
To: '[protected]@relianceservice.co.in'
Cc: '[protected]@relianceada.com'; Mr.Vikash Agrawal
Subject: TEL. NO. [protected]
[protected][protected][protected]------

Dear Sir/Madam,

Sub: Complain against Relationship no. [protected], Tel no. [protected] br...
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S
silugem
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor After Sales Service

Address:Thane, Maharashtra

Hello,

I am writing this email to you out of frustration. I have tried to be as patient as possible with the call centre as well as the service centre and nothing is happening.

For the last 3 months, both my LG ACs, Split as well as window have been going in and out o[censored]r service centre. I do not understand why the problem cannot be fixed. Each time both ACs have been taken for 10-15 days at a stretch. The temperature...
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pvkiyer
from Pinjaur, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

COMPLAINT NOT RESOLVED FOR 8 MONTHS

Address:Bangalore, Karnataka

220 LITERS SEMIFROST FREE LG REFRIGERATOR NOT WORKING PROPERLY SINCE NOVEMBER 2009.
COMPLAINTS GIVEN INNUMERABLE REFERENCE NUMBERS
C [protected] CLOSED BY THE COMPANY UNILATERALLY
C [protected] CLOSED BY THE COMPANY UNILATERALLY
C [protected] COMPLAINT CLOSED BY THE COMPANY WITH REMARKS ADDRESS NOT
TRACEABLE INSPITE OF THE SERVICE ENGINEER VISITING THE HOUSE.
S 9CB2505126 SERVICE PERSON TOLD...
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K
k domewale
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

malfunctioning since installation

Address:Nagpur, Maharashtra

We the POWERGRID Corporation of India Ltd., A Govt. of India Enterprise, have purchased two no. of Airconditioners of LG make through the local supplier M/s.Cool World, Nagpur. Out of two 1.5 tonne unit, one unit started malfunctioning within one week from the date of installation. ( i.e. on[protected] Inspite of repeated complaints to attend the complaint immediately, M/s.Cool World, Nagpur the supplier of said unit is neither responding...
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