LG Electronics Complaints & Reviews

Please send me the link to download the LG KP115 modem driver. I have GPRS enabled & need to access internet on pc through my mobile . Please Assist !!!...

I Have Purchased 2 lg Dvd writer for my computer on September 2008. After Purchesing 3 days I face the problem that LG Dvd writer dosn,t Write the Video DVD on +Media dvd. I Submit the both dvd writer to your service center M/s Anant Shri, Ferozepur Road, Ludhiana.They replace it (According to service center). But the problem is still. Again I Submit it om Feb 09. After few day they give me back & said Problem is soloved. But the Problem is still with both dvd writers. Now On 8 September, 09 I again visit your service center. they refused to collect it & Said its out of warranty. The manufacturing date of both dvd writers are[protected]. According to manufacturing the warranty period is 15 Months from the manufacturing date. So my both lg dvd writers are still in Warranty. Please do the needful.
Thanx

Harpreet Singh
Ell Bee Digital Studio
Gurugian Vihar,
Sector 3,
Sua Road, Ludhiana
Punjab (INDIA)
141002

M:[protected]

Dear Sir,

Our Jainscar Pvt., Ltd., Vellore – 632 009. We bought 24 Nos of LG 1.5, 2 & including 3 ton Air-conditioner in Resimet, Thiruvanmiyor, Chennai, India (LG Dealer) on Jan 2009 and warranty period of one year. For the past 8 months 2 Nos of LG Air-conditions are not working. Both of them are in within warranty period. We gave complaints to LG Customer Care (Complaint No. S9C80404582, S9C80404889 and also LG Tool Free Number [protected]). And also we gave complaints to Local LG Service Dealer of Wintech, Vellore More number of times but no response from them.

In our Server Computer on IT Room. Server is very difficult to run without AC.

I request that kindly make necessary arrangements to service 2 Nos of LG Air-conditions as early as possible.

Thank you.

Yours,

Mr.Suresh
Maintenance Department,

Starhonda Jainscar Pvt. Ltd.,
Vellore – 632 009.
Cell :[protected]

LG Electronics India Pvt Ltd

I HAVE PURCHED YOUR LCD TV FROM ELECTRONICS UNLIMITED, SATELLITE, AHEMDABAD, GUJARAT. AS A COMPANY OPERATE A SCHEME OF COMBO OFFER OF LCD TV+ FULL HD DVD PLAYER+ DTH OF (SUN, AIRTEL,TATA) WITH SOME OF AMOUNT. I PURCHED ON 03/08/2009, AND YOUR DISTRIBUTOR TOLD ME THAT THE DTH WILL INSTALL FROM COMPANY WITHIN 5 TO 6 DAYS. AND OFFICIAL TIME (AS PER LG SALES MANAGER AT AHEMDABAD) WILL BE FOR 30 DAYS. TO DAY 08/09/2009 BUT NO INSTALLATION MADE FOR DTH AT MY HOME.

WHILE ASKING TO DISTRIBUTORS , SALES MANAGER, LG CUSTOMER CARE, AND LG REGIONAL MANAGER(MR.ANJANI), SPACTRAMIND(WHO RESPONSIBLE TO SUPPLY AND A UNIT OF LG ELECTRONICS AS PER ALL ABOVE PERSONS) NO ONE TAKING RESPONSIBILITY AND BEHAVE ABUSE TO WARDS ME.

FROM THIS MAIL I CLAIM LG AS A CHEATER AND ANTI CUSTOMER COMPANY AS WELL ADVICE ALL TO LOGGED COMPLAIN IN CONSUMER FORUM

Dear Customer Care Executive,

This is Deepak Agarwal,

The fridge I purchased is L.G 581 Litre capacity with Double Doors. The relay system is not functioning properly.Unit NSr.No. 606KR00023,Model No,GR B207 DBC.The is made in Korea.

Kindly attend to this complaint urgently. I am at No.1,Suvernarekha Society,Opp.Khadam Nagar,Swaminarayan Nagar,Nizampure,Baroda.390002. Mobile No,.[protected]

Kindly send your representative at an Urgent basis as the Fredge is getting hotted due to non functioning of the Relay.

Thanking you,
Yours sincerely

Deepak Agarwal:[protected] Date:4.9.2009 time: 1500 Hrs

Dear concerned person,

This Is Varunkarthik,On 20th Aug,-2009. I bought one split room Air conditioner (Model No: LSA5QW2VF1-AE4STRI) Sr,No.Unit:90STRLY003856 from BAGHYAA ENTERPRISES (HAMEEDIA SHOOPING MALL,NO:108,109,TRIPLICANE HIGH ROAD,TRIPCICANE,CHENNAI-600005. At that time of purchase I asked for a fresh piece from them,I payed full cash, but they forced me to buy a display item .They also gave me guarranty that if anything happens, it will be take back immediately replaced with newone.(that persion name)NARAIEN.
From the very first day of installation, very fast,from the product abnormal sound is coming Noise from outdoor unit fan motor and several times on dated 21/08/09 i informed to Mr;narieen had been contacted and the techinical people has check my ac indoor,and pepole said fan moter problemed,manufactured damaged.the two people to discuss to senior officer mr dinish through cell..I talk to concern persion.iam not intrested to service I bought only new peace four days back so i need replacement my indoor part new piece.the pepole said we spoke to informed complained my head and sales persion Mr: Baghyaa Enterprises.He said we give change new piece to indoor plant. And agian reconform I spoke to Mr: Narieen.He also said Assurance to give me.we will change new pieces he said u wait for two days .on dated 23/08/09.So iam waiting for two days no any phone call to Bayhayaa Enterprises side,Agian i call to speak to narieen on dated :26/08/09 he said again wait sir,at present no stock my side send compliend to lg custmer care,we change new peace u dont worry.ok. so I stright away will meet to direct (baghyaa Ent), meet one staff girl she told me, narien is not avilabile he went to family tour i doknow your problem,pl u come to after three day after he will come back,so iam very shock and suffered 27/08/09.I try to mobile Mr: narien somany times, not working.& reaching.Next day Again we call to narieen he pick my call.he told sorry,sorry for delay sir, today we solve the problem,dont worry sir,he convinced my mind set.more than half hour.Then i think narieen is not response persion, he is only customer cheeting persion and he not fit to sales he is cheeted to me saled used & dammaged air condisioner so i got number Mr Dhanasekar,Custmer persion then i final talk to mr dhanasekar,.he also said to clear this problem assurance to talk with me on dated 03/08/09.at 7-37.pm.So iam waiting for one day Tomorrow, If your not taking action your side.for change the my indoor piece. Any responce your side,Then We take finial action.Iam a press pepole Advertising Company.(your dealears& service pepole,very poor service activites)I published bit notice press & tv channel,issue the all press.I got all proof referance and evediance,cell phone voice recorder,
Call your side,My Cell[protected],[protected],My Mail Id [protected]@yahoo.com

I want to get it changed it with new one.( we are not bought old ac. We bought only new piece ) Please rectifed my problem.
Hope you people will hurry up with your activities
By
With Regards
Varunkarthik

hell sir,
i am the owner of air conditioner which is produce by you since this summer.
its not working properly. it making a lot of noise from ac box i.e.split (not from compressor)
i complaint to the shopkeeper and also the local service provider of your company,but we are not getting any responce.
is i make any mistake that i buy the your company's air conditioner?
i ant solution
i am from SANGAMNER.
PIN 422606
Dist. AHEMADNAGAR.

hope so i will get responce from u!!!
thanking U.

wap settings for my phone

Free Offer DTH connection with LG TV
I DR ASHISH PARASHAR of KATNI M.P.purchased a LG lcd tv monitor model no. LG227MA from PRAGATI Electronics KATNI on 26/07/2009 through book no. 1507. Along with purchase i got commitment as well as one coupon no.206424 & told to send this coupon along with D.D of Rs 99/ to get free set top box of either airtel or tatasky or sun tv with 6 months free subscription. I sent the same along with dd of rs 99/ made in favour of spectramind private ltd dt.29/07/09 dd no.322215 of SBI bank & sent the same to address written on coupon. I didnt recieved any message from spectramind stating my claim .so i called these people they said that they have received my form and my form is valid & i would be receiving my DTH withing a month, but i am sorry to say that till date i have not recieved the same.
so please see to it that i receive the product as soon as possible.
Thanks
DR ASHISH PARASHAR.
M.D.
CITY KATNI
STATE M.P.

Dear Sir/Mam,
I Mr.Bharat D Patil bought LG LCD 32 LH20R on the date of 15 june 2009.along with I got lg dvd player and dvd's.but as per company scheme we do not get dth connection.i applied on the date of 27 june 2009 by speed post FROM BIBVEWADI, POST PUNE.speed post no is sp EM[protected]IN.ALONG WITH THIS FORM I HAVE SENDED PHOTO COPY OF THE ORIGINAL INVOICE OF PERCHASE,BARCODE CUTTING FROM THE CARTON,AND DD OF 99 RUPEES OF ICICI BANK ,SATARA ROAD,PUNE. AND MANY TIMES WE CALLED ON THIS PHONE NO.i.e [protected].MANY TIMES ON THIS NUMBER THE CUSTOMER CARE TAKES OURS DETAILS AND SAYS WE WILL CALL BACK SOON.BUT STILL THEIR IS NO REPLY.SO I MAILED TODAY .TO GET REPLY SOON.
HOPE REPLY SOOON.DASS ELECTRIC TRADING CO.(P.) LTD.PUNE PHONE NO IS [protected],[protected],[protected].MOBILE NO.[protected],now i have some doubt

MY INVOICE NO.IS 02920SC,
IN THE NAME AND ADRESS
PATIL BHARAT DAGADU
FLAT A/5/2 BHAGYASHRI NAGAR NR VIT STOP BIBVEWADI CITY:PUNE
CELL NO:[protected],[protected]

When i start my computer , the monitor screen continue blinking for hours. After that the monitor restart and settles the screen.

I have purchased a LG LCD TV (26LG30R) on 11/11/2008. I am having no-picture in that said TV from 23/07/2009 and formally lodged complaints on that day. The request ID is N9C72300883. Since then 3 times the service engineer has come to my place and returned with out repairing. I called up several time to the local service station and customer care but they are keep telling that parts are not available. And also every week they tell that it will be get done in this week. But it is being one and half month since then and I my TV is in the same state with no service.

So request you to have a look in this matter and do the needful asap.

On 05/12/'2008, I had purchased a Double Door LG fridge (298 LVG4) from M/s Tuteja Enterprises, Bilaspur (CG), who is authorised dealer of LG. after some time it was observed that the vegetables are not fresh in the fridge and within 1-2 days vegetables are decaying. Complaint in this regard were informed to the LG Custmer Care many time. My complaints were also attended by the LG technicians, but they could not solve my problems. They sais they will be back after 2-3 days for cheking, but unfortunately no body came back for cheking of fridge. refrence of carious complatins are as under: -

1. W9C22704985, DATED 27/02/2009
2. W9C30600151, DATED 06/03/2009
3. W9C31600162, DATED 16/02/2009
4. W9C40100303, DATED 01/04/2009
5. W9C40900209, DATED 09/04/2009
6. W9C42000131, DATED 20/04/2009
7. W9C42900143, DATED 29/04/2009
8. W9C50400152, DATED 04/05/2009
9. W9C51105162, DATED 11/05/2009
10. W9C72504386, DATED 25/07/2009

This problem was informed to Mr. Alfred, who is Are Incharge (as i was informed). Mr. Alfred assured me that he will gv me another fridge and they will collect my fridge for testing, but this time also neither any person turnedup nor the called me back.

In response to my another complaint vide No. W9C72504386 DATED 25/07/2009., a technician attended the complaint and he told that the fridge needs replacement and he will be coming back with Mr. Alfred within 2-3 days, but those days still awaited.

It is proved in last many months that after cheking by your expert technicians fridge is not working.

In during last few months, i could understand that in LG company no body is bothered about customers satisfaction, after sale of any product coz at any level my satisfaction was not asked.

Presently my fridge stopped cooling and having foul smell.

Please advice me, what to do further now because it becomes the un-bearable.

waiting for your reply.

- A K.Pandey
B-149, Vasant Vihar Colony,
Seepat Road, Bilaspur (CG)
Mobile No. [protected].

Name: Rohan Venkatesh
Mobile: [protected]

I had purchased a Window Air Conditioner a couple of years back in Chennai. It was working fine until now when there was a reduction in cooling. The resolution would be simply cleaning the dust. We had already taken a AMC with LG India and therefore logged a request with them.

Unfortunately, the Service Engineers are useless. None of them know their job. They were blinking like monkeys, looking at each other when the problem was reported. The issue was a simple one but they told us that it would have to be taken to the workshop. We received the air conditioner after 10 days and from there on, the AC has just got worse. In the last 1 year, the AC has gone to the workshop at least 10 times without any resolution. Each time it keeps getting just worse. The after sales service guys don't even have the courtesy to give a spare AC while working on ours.

I am not sure if the Air Conditioner is faulty or the Technical department is crap. If I do not receive any resolution from the HQ, I can promise you that I never touch a single LG product from here on, neither will I recommend LG to anybody.

Hi Everybody,

I submit an inquiry form in UK helpdesk and asked them about this notification..

Below is the update given by them...

Thanks for LG UK helpdesk for the customer care and clarificaiton...

Please do not belive the LG WINNING NOTIFICATION messages that are coming from a seperate email address not in the LG email address..

Thanks LG..

Thanks for your service...

Regards,
Sathya


From: <[protected]@lge.com>
Date: Fri, Aug 28, 2009 at 12:40 AM
Subject: LG Customer Inquiry
To: [protected]@gmail.com

[protected]Reply to Customer Enquiry[protected]
Thank you for your email.

We can confirm that the email that you have received has nothing to do with LG Electronics and as such, we would suggest that you ignore it.

Please note the email address is that of google mail and not an email associated with LG Electronics.

Best regards,
LG Electronics UK Helpdesk
[protected][protected]

Dear Sir,

we had purchase 10 nos. of 18.5 Lg Tv Tft M197 wa Monitor, and also send the D.D. along with document which is required by you.

Till now we have not receive the SETUP BOX from your end.

Therefore is requested to you please look into this matter.


Regards,

Niraj Kumar Gupta
USHA MARTIN LIMITED.
Mobile No. [protected].

Respected Sir,

Please bsolve my proble as soon as possible i am also enclosed my mail copy which is send to cmpany.

Regards
Mithilesh mishra
+91-[protected]

Copy of mail which is send to company on 24/Aug/2009

Dear sir/Madam,

I was purchased LG Mobile Model No KP 500 on 05 Aug 2009 having IME NO[protected] due to mic problem I deposite my mobile on 06 August 2009 into service center ambala (Bee Ess Aar Communication Ambala Cantt Haryana phone no[protected] on 20 August 2009 i recieved my moibile but same day i deposite my KP 500 into service center this time due to problem of battery heating and power off, then service center ambala commited me to deliver on 24 August 2009.Till date i have not recieve anthything.

Due to problem i am facing lots of problem which i cant tell you and this is my very verry humblem request to you please solve my problem as soon as possible.
Otherwise kindly Deliver to the Largest and Biggest Company LG Mobile India as Gift from my side .

I will be Very Very thank full to you and you company


Regards

Mithilesh Mishra
Ambala Cantt-Haryana
133001.
[protected]/89/90

IN OUR TV PICTURE IS NOT AVILIBLE WHILE THE SOUND IS AVILIBLE. AND CABLE OPERATOR IS SAID THEIR IS NO PROBLEM FROM MY SIDE.PLEASE TELL ME ABOUT IT.

I purchased 1 LG LCD Monitor TV sets from Elcom Trading Company Pvt. Ltd., 302 Madhuban Building, 55 Nehru Place New Delhi on 20th July'09 against Bill No L.R084 As per the offer, one DTH connection was to be provided free with each LCD Monitor TV.

The TV sets were delivered on 20th July.

On 21th July, I sent following documents by Blazeflash Couriers Limited, post in one envelope to M/S Spectramind Marketing Pvt. Ltd. D-160, Sector 26, Noida-201301. as per the terms set out:
1) One Drafts of Rs 99 each
2) One coupons duly completed number 202531
3) One Bar code stickers
4) One copy of Bill
please send me reply other wise i camplen in upbhokta foram

Lalitesh Deo
C-1/50, UGF,
DLF, Delshad Ext. II
Bhopura Chowk,
Ghaziabad, 201005,
U.P.
[protected]

Dear Sir

I have LG golden eye TV 21", it is almost 8 years old
for the last few months - the volumes increases automatically and we need to shut down the same because of high volume

I have made complain to Local LG Franchise in Hyd - but almost no response it all

my contact no.[protected]

Address:
H.No.13-2-740, Puranapul, Rahimpura, Hyderabad - 500 006 - Andhra Pradesh

Land mark - near muchkunda nagar primary school - counsellor's house