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LG Electronics Complaints & Reviews

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Updated: Feb 4, 2026
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P
Pratap singh
from Delhi, Delhi
Nov 13, 2009
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HI,
I BOUGHT AN LG LCD MONITOR FROM A DEALER FOUR MONTHS BACK NOW SUDDENL AS I WAS WORKING ON IT WENT BLANK AND NOW IT IS NON OPERABLE CONDITION,
I REGISTERED A COMPLAINT TO LG-CC AND COMPLAINT NUM.IS C09B1220036 I REGISTERED
THEY ARE NOW SAYING THAT I HAVE IMPORTED IT FROM OUTSIDE COUNTRY AND CANCELLED MY CALL ......SO WAT TO DO NOW....PLZ ANSWER ME......
Aug 14, 2020
Complaint marked as Resolved 
LG LCD TV Monitor 22" Complaints - Buy LG LCD TV monitor and Get Free DTH - A Cheating Promo with Indian Customers

Dear Members,

I bought LG 22" LCD TV monitor on 27/08/2009(Bill Attached B.jpg).
I bought seeing promos given by LG company (To see the promo see LG WEBSITE)

I completed all the formalities to get my DTH service according to the LG IT CLAIM FORM ( See A.jpg)

And couriered it to Spectramind Marketing Pvt. Ltd. as mention in CLAIM FORM on 30th by Doc. No. 3137 through First Flight.

Now after a long time, i got a letter (c.jpg) stating that I have not attached Invoice Photocopy. Which is absolutely incorrect and I believe it’s a game played my LG company. As I have send all the documents as mention in "LG IT CLAIM FORM" and I also believe that there might be more customers cheated by LG Company.

As mention in (C.jpg) letter from Spectramind Marketing Pvt. Ltd., I cannot even re-submit my CLAIM FORM.

Now what can I do to get my DTH Free service with 6 months subscription free.( as promised in the promos during that time)

http://www.consumercomplaints.in/complaints/lg-lcd-tv-monitor-22quot-c295644.htm...

Regards,
Parikshit Verma
+91 [protected]
[protected]@rediffmail.com
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    H
    hemant kumar
    from Delhi, Delhi
    Nov 12, 2009
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    YOUR EMPLOYEE VISITED 0N 25 OCTOBER & CHARGED RS.270 AS PER SERVICE CHARGES.THE VERY NEXT DAY(26 OCT); THE SAME PROBLEM OCCURED & IT IS DISSAPPOINTING TO TELL YOU THAT ON REPEATED REMINDERS YOUR PEOPLE HAVE BEEN IGNORING OUR COMPLAINTS REGULARLY.EACH TIME WE CALL UP ON YOUR COMPLAINT OFFICE WE ARE GIVEN COMPLAINT NUMBERS WHICH ARE AS FOLLOWS- C09A2906315, C09B1015165.KINDLY TAKE UP THE REQUIRED ACTIONS.

    YESTERDAY (11 NOV 09) TOO, WE HAD REGISTERED THE COMPLAINT [protected] & ITS BEEN 24 HRS & WE HAVEN'T GOT ANY RESPONSE FROM YOUR SIDE.PLEASE NOTE IF OUR COMPLAINT IS NOT REDRESSED IMMEDIATELY WE SHALL BE LEFT WITH NO OPTION BUT TO PROCEED TO CONSUMER FORUM/APPROPRIATE FORUM INCLUDING MEDIA.WE HOPE YOU SHALL NOT GIVE US SCOPE FOR ANY UNPLEASANT ACTION AGAINST YOUR COMPANY SO CALLED A LEADING COMPANY.

    HEMANT KUMAR


    HEMANT KUMAR
    Aug 14, 2020
    Complaint marked as Resolved 
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      S
      Sankalp Mantri
      from Ahmedabad, Gujarat
      Nov 12, 2009
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      I purchased LG LCD TV 19LH20 from Vijay Sales Prabhadevi on nov 8 Tv Showed some picture problem...White Lines Came on the Tv...Complaining to LG service centre the technician said its a Panel Problem and panel will be replaced...We refused to get it repaired and asked for Replacement as it was not 2 weeks also we buyied that LCD..LCD Dept head Mr.Mahesh sawant told we will replace the Tv but after 2 days he refused to replace it..What Kind of Action can be taken Plzz Suggest. ??
      Aug 14, 2020
      Complaint marked as Resolved 
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        M
        Monish Shetty
        Nov 11, 2009
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        I had purchased a LG LCD TV from your store at Rmall in Ghatkopr-Mumbai. A free gift of 50 DVD's was promised with it. The free gift did not arrive along the LCD as it was unavailable in the store. Croma had then promised to get the 50DVD's pack at my home. When i had been to purchase some other stuff from Croma, we asked for the DVD pack. It was rudely said by the staff member that I am lying and i won’t be given any DVD pack. He had not even checked the bill before saying this. We then decided to complain to the manager Mr. Khothari, who was not at the store. We called him but he was very rude and arrogant, he confirmed from the bill that the DVD pack was supposed to be given to me. Yet he said that I will have to come to the store to take it by myself and it will not be deceived at my palce. This was like all bull and very irritating. I hope this issue is taken up and Mr. Khothari needs to pay up for dis-satisfying his costumers.
        Aug 14, 2020
        Complaint marked as Resolved 
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          V
          Vivek Kate
          from Mumbai, Maharashtra
          Nov 10, 2009
          Resolved
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          Hi,

          Myself Vivek kate, I have bought a new LG double door fridge on 23/8/2009, but after few day an fault was created at the door end , the door was not closing properly.. i observed that one of the base wheel was damaged, and launched a complaint on 24/9/2009, your tech came prior the appointment in absence of mine and take away the broken wheel on the same day, and has not revert back till date and time now the fridge is placed on the base plate, as it is a kitchen area it is dangerous and caused short circuit , I have made several calls to the service center but did not got proper feedback from your end.

          Kindly look in the matter and revert asap

          My request id is :- C[protected]
          Aug 14, 2020
          Complaint marked as Resolved 

          LG Fridge — Outside Firdge get water

          I have purchase the LG fridge just 2 months ago. Now the fridge outside portion of both the side are got water. In top also the water comes.
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            J
            javed2607
            from Chennai, Tamil Nadu
            Nov 9, 2009
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            lost my phone in bus at navy nagar colaba (C.S.T)
            i have lost my phone in bus at navy nagar ( C.S.T ) on 7-11-09
            my phone model is LG gm200 and imei no is [protected] . and bus no 11 .
            please help me to get my phone ever early

            and my name is - samshad asif and cont no is - [protected] / [protected]

            lg mobiles — i lost my phone in bus at navy nagar colaba (C.S.T)

            i have lost my phone in bus at navy nagar ( C.S.T ) on 7-11-09
            my phone model is LG gm200 and imei no is [protected] . and bus no 11 .
            please help me to get my phone ever early

            LG Mobiles — handset Problem not been able to solve

            I have purchased LG KF 510 handset and there was a problem in my handset from the 3rd 4th month.
            the problem was it suddenly gets restart and after restart it shows "no sim card inserted".
            for this problem i have visited the service center for more than 15 times but the problem is not solved permanently. it was solved for a small duration and after sometimes it comes again.
            once i have given a replacement for that handset but the replaced handset is also having the same problem.
            even now m having the same problem but now i cant get free service for the issue which was there from the guarantee period.

            Now what should i do?
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              S
              Saurabh Saxena
              Nov 9, 2009
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              I have bought one 1.5 ton LG AC on 28th March'09 from 'Electronic Junction' showroom situated at Gaur Green, Indira Puram, Ghaziabad. When they have delivered the AC at our address in Vadundhara, Ghaziabad, then only one person came to bring it, and due to its big size it had break the dorr stopper of our house. LG was not ready to take its responsibility.

              Another thing, later, when AC had been installed, it was not cooling the air, the reason was, compressor was damaged, we raised a request to LG customer care 2-3 times to look into the issue. OOne engineer was saying that it is due to mis handling the AC during the installation, another engineer was asking to make it repair at the service center. We also had an option to get a new AC, but LG was not ready to get a new AC for us, they were saying its is out of stock in ghaziabad and they can arrange it from other nearby cities.

              We never to want to repair our new AC, so we asked to return our money back. We raised a request to return our money on 6th Apr'09 and we have got our check on 23rf Apr'09. LG has no answer for this delay.

              Everytime we called, they were saying it is under process, we had wasted 200-300 rupees over phone to follow with them but everytime they gave some reason like manager is out of the office, even we were told that, either we will not a new AC or we will not get the money back.

              The person those were involved in this were Rajan([protected]), Vikas([protected]) and branch head Deepika([protected]).

              It was really disgusting to get a AC from them. We just want to log this request because we got tolerated from LG many no. of times.

              AC and Other details are as follows:

              Model No.: LW5SHW3DD1, 3star 1.5 ton AC
              Ticket no that we had logged to customer care: N9C40707657
              My Address: Flat No. 402. Sai Kripa Apartments, Sector – 11, Vasundhara, Ghaziabad
              Aug 14, 2020
              Complaint marked as Resolved 

              LG/Air Conditioner — BREAKAGE OF FRONT PLASTIC PANEL

              Dear Sir / Madam,

              My name is Kuldeep Gairola and am a resident of Faridabad. My cell no is [protected]. I have

              one window AC of LG and installed in one of my rooms. I got my first service done from the

              company and when they got my AC returned the plastic front cover was broken. When I

              complained about the same to the service guy, he said that it was broken already which was

              not the case actually.

              Name of the Shop :- Ratan Refrigerations
              Address :- D-3, Nehru Ground, NIT, Faridabad-121001
              Contact Person - Mr Virender[protected]

              This is my humble request to you if you can help me to get the same problem rectified with

              paying as my AC is still under warrenty and its been only 4 months when I purchased this AC.

              Looking forward to hearing from you soon.

              Thanks and Best Regards,
              Kuldeep Gairola
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                M
                mitesh amin
                from Cuncolim, Goa
                Nov 9, 2009
                Resolved
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                i have bought lg kp 199 mobile.
                when it is new i had not understood this problem,but when i used it the problem comes out
                in my mobile more than 1 msgs is not deleting properly.while i mark some important massages to keep in my phone and other to delete.and then when i see my many of important msgs had been deleted,and other unimportant msgs stays in phone....
                and my phone's speker is not working properly.it has very ruff sound...
                i went to lg service center on 28/10/09 and they give me promise to repaire it,as they told me to come after a call inquiry,i had made up call,and they told me that your phone is ready.
                when i went there they told me that your speaker had been changed,and your phone is now perfect...
                but when i saw the two big problems remains same..and these process continued....and till today my phone is not proper working....please help me to get my phone repaired or changed
                Aug 14, 2020
                Complaint marked as Resolved 

                LG Mobile — Problem with earphone

                I purchased lg mobile around a month ago. Within a weeks time, my earphone stopped working. Experimenting about the problem I found that two small wires inside the earphone came out of their position. Even after solving the problem, i experienced the same two days back.
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                  A
                  ashish sreedharan
                  from Mumbai, Maharashtra
                  Nov 7, 2009
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                  I recently bought a lg 42 lcd from vijay sales, kharghar, navi mumbai. Well the product was delivered to my address but the installation is not done. I got an sms on my cell saying
                  "your request id is C09B0717907. For further assistance pls call our helpline [protected] or[protected] hours-7 days) thank you". I called up the no. 39010909 to ask them when they are going to install the tv but I was asked from which place of the country I am calling & my contact no. I gave the person my contact no. & told them I am calling from Maharastra , Kharghar. The executive replied saying there is no place by the name of Kharghar in their system. As questioned I replied to them that Kharghar is in Navi Mumbai. Well even now he could not find the place in their system. Now he asked me a nearest place to kharghar, I told him that its near Belapur, but again he said that its not appearing in their system. With this conversation, I began to get fustrated and asked him to give the line to the customer service manager and he transferred the line to Ms.Pooja. I thought this lady would be smart. I have to again explain the whole thing to her & the reply was same, "neither of the places mentioned are registered in their system". I asked her whether India is registered in their system. Unable to get my questions answered I asked Ms.Pooja to give me alternative nos where I can get the answers & complained registered, but she gave me the same no. which I have dialled.


                  By lodging this complaint I want to tell the LG officials that either they are having a poor staff who doesnt have basic knowledge of operating the systems or they dont have the proper systems installled in their organisations.

                  I simply cannot digest that the place Navi mumbai, kharghar or belapur is not registered in their system. If that is the case then how do they sell products in these areas & how come Vijay sales is having showroom at Kharghar.


                  Well I am wondering whether I will be able to get in touch with the customer care & get the tv installed.

                  Ashish Sreedharan
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    D
                    dhirendra prasad kainthola
                    from Nagpur, Maharashtra
                    Nov 7, 2009
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                    I bought this washer from LG on Diwali 2005. It worked all right upto two months outside the warranty period of 24 months. Then in January 2008, sparks started appearing under the machine during the end of wash cycle. Contacted the after sales service people but they prescribed the complete change of motor for Rs 5000/- Later on, they asked for Rs 8000/- for change of the same. We are not using the machine anymore.

                    I have vowed never to buy their products again and would discourage as many people from buying their products as I can.

                    LG is in the business of rip-off (of consumers).
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      D
                      Dinanath Baviskar
                      from Pune, Maharashtra
                      Nov 6, 2009
                      Resolved
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                      Respected Sir/Madam,
                      I, Dinanath Baviskar, am from Pune (Maharashtra). On 5th of September 2009 I purchased LG Monitor TV from Smart Machines, Shivajinagar, Pune. The Invoice number of the Purchase is SMP/09-10/1589. At the time of purchase I was told that there is a scheme with the same product that every purchase will get a "FREE DTH Connection" from LG. They asked me to submit the documents to Spectramind Pvt. Ltd. at Delhi with D.D. of Rs.99/-. I completed all the formalities (LG IT Claim Form No. 326226, D.D. No. 272517 dated 18th Sep'09). I was assured that within 45 days I will get my claimed DTH connection for which I appied (Airtel). I contacted Spectramind Pvt. Ltd. to confirm my document delivery at their mail address but they didn't replied. Last week I got two mobile numbers of the company (Tanushree-[protected] and Manisha-[protected]), in first 3 calls I got the answer "WAIT". In 4th conversation I got that they have dispatched my DTH to LG India Comapny. When I called at Nikhil Makin [protected] from LG (I got his number form Spectramind). He asked me to forward details to him at "[protected]@lgndia.com". This was on 30th Oct'09, but no reply from him. Now I got that the mail ID given by him is not present & he is not my calls too.

                      Please guide me how to tackle the problem because I can't afford a new DTH purchase and the present LCD TV is just remained as a Showcase piece.
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        D
                        deepak yadav
                        from Ahmedabad, Gujarat
                        Nov 5, 2009
                        Resolved
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                        My LG KG200 Dynamit Mobile IMEI No. will Automatically change
                        changing No. is [protected]
                        My Original IMEI On Dashboard is
                        [protected]
                        so pls help how can i chage it to the original .
                        thanks
                        otherwise my handset not in any use.
                        so pls try to give me a continue service
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Have you given your handset to repair if yes... Just catch the color of repairing center and if not your seal is ok just catch the color of seller who sold you this.

                        Because it is next to impossible that IMEI change itself.
                        MY LG KG195 MOBILE'S IMEI NO CHANGED AUTOMATICALLY
                        CHANGED NO IS:[protected]..ITS SHOCKING WHILE I SAW A COMPLAINT OF SAME PROBLEM POSTED BY DEEPAK..HIS CHANGED IMEI ALSO THE VERY SAME OF MY CHANGED IMEI
                        MY ORIGNAL IMEI ON DASHBOARD IS [protected]...
                        THIS SHOULD BE PUNISHABLE SO TAKE ACTION SOON TOWARDS THIS PROBLEM..
                        Please Call on [protected]
                        My IMEI change with duplicate
                        My LG KG200 Dynamit Mobile IMEI No. will Automatically change
                        changing No. is [protected]
                        My Original IMEI On Dashboard is
                        [protected]
                        so pls help how can i chage it to the original .
                        thanks
                        otherwise my handset not in any use.
                        so pls try to give me a continue service
                        my lg kg195 from midnight saying sim invalid on nov 31st. this is not good branded mobile like lg having problem like korean mobiles. now what shall i do give me a solution for my phone to activate normally. govt has to extend grace period for invalid imei no
                        I have also same problem...few months ago my IMEI no was [protected] (kg 200).Now it is automatically changed to [protected], though i have not repaired my phone.
                        Please Call on [protected]
                        My IMEI change with duplicate
                        My LG KG195 Dynamit Mobile IMEI No. will Automatically change
                        changing No. is [protected]
                        My Original IMEI On Dashboard is
                        [protected]

                        so pls help how can i chage it to the original .
                        thanks
                        otherwise my handset not in any use.
                        so pls try to give me a continue service
                        Sir

                        I bought a LG mobile phone model number Kp220 one year before from an authrised LG mobile showroom.I got one year warrenty for my phone and now it is over.But the problem is that i received a message from my service provider(idea) that my phone has an invalid IMEI number and when i checked for first time i noticed that the IMEI number printed behind my phone is different from the IMEI number showing by typing *#06# on the phone.The problem is that now iam in chennai. I don't have the mobile documents with me, its left in my native place in maharashtra.My Imei number by typing *#06# is [protected] in the back side of mobile is[protected].My Sim is of reliance and the sevice provider had blocked my number Ihaven't changed my phone software or neither i haven't done any phone service after buying this phone.The service provider's says that i can't use this phone further because this phone does not contain a valid IMEI number.The customer care executive of my service provider says that they notice my phones mistake now only and they say that the can't provide my phone any network further.So what should i do to correct my phones mistaked IMEI number.

                        please contact me:-[protected]
                        in my LG KG 195 handset the IMEI no. are duplicate and under the battery where the IMEI no. are different.it's a froud case against the LG.
                        and I complain the LG to the consumer fourm.
                        LG service center take the 662 R.S for change the IMEI.
                        Why i pay because i purchace the valid handset and it's LG fault that give duplicate
                        IMEI in hendset. it's a 420 case

                        i never purchace any LG product and also advice to all my friend's and family

                        LG KG 200 MOBILE — IMEI No.Changed & mobile not working

                        sir,

                        I Have bought a LG KG 200 Mobile one year ago, The IMEI no of the mobile changed unespectadly & the mobile is not working....the Dealer was not responding

                        LG KG 200 MOBILE IMEI NO IS : [protected]
                        exactly frns...we all r havin da same prob...so i think wat we all can do is to get 2gether n file a onsumer case ...other wise i think no1 will b goin to help us...we must not fight indivisually...lets gt together n bring our prob to lg's limelight...yu can call me at [protected]... i m DESH n dats my home no..
                        PLZ ...ITS TIME FOR SOME ACTION...
                        Dear sir,

                        My mobile no is [protected]. my mobile is like a scrap from[protected] due to problem of IMEI No. This a big problem of Lg handset. My IMEI no is showing on mobile body is[protected] but showing on screen is different. That is the fraud by LG MOBILE. so i want to apply in consumer court against the lg mobile. please reply as soon as possible.
                        yes the same thing happened with me few days back.
                        i use LG KP199 and aircel connection.
                        suddenly jst after 10th nov 2009, whenever i dialed any number from my phone, a system voice says-"your imei number is invalid. please call 121 for further details."
                        i got shocked to hear this.i never thought of buying a branded mobile like LG nd would result as the cheap Chinese mobiles.
                        i dialed 121 for inquiry, but as usual i kept on trying nd trying none of them picked it up.but thankfully a week later one of them picked it up nd briefed me on checking the imei number.then i checked my mobile's imei no by typing *#06#.the screen showed a number sequence - [protected].when i sms'd the number it said it was invalid.then i cross checked the number with the mobile's box nd the dashboard.the numbers mismatched.at that moment only i went to the shop where from where i bought the handset.they were also totally shocked to see this type of case.then the guy had a talk with his dealer.then after that i was told to submit the set along with every accessories of the phone in the box it self with the original bill. the next day(30th nov) i kept photo copies of all the documents nd gave him the handset.

                        now the fact is till now i haven't got my handset back.i m using a handset provided by the shop as a standby one.
                        so what i have concluded that -
                        1. the imei no.[protected] is same for all o[censored]s which should have been dissimilar.
                        2. all the chinese and the korean handsets have the same "[protected]" imei number.
                        3. this type of situation is only in some of the selected handsets of the particular series.i have checked all of them, thanks to the shopkeeper.

                        therefore, its not a original LG mobile but surely a DUPLICATE rather a FRAUD handset.so u its not our fault but its a manufacturing defect of LG. we r not responsible. so they should not charge any money for it.my point is "WHY THE BULL PHONE'S IMEI MISMATCHES WITH THE DASHBOARD???" we r not payable for this.

                        so guys do what i have done. dont pay any money even if the LG guys asks for it.
                        and more over let me inform u people that according to TRAI for registration of an invalid IMEI numbers it will cost Rs. 200/- only.But in our case the IMEI no. is not only an INVALID one but also a FRAUD one.

                        thank you for reading.
                        "JAGO GRAAHAK JAGOO"
                        Hi Friends


                        Me also having same IMEI problem for my G1800 model.

                        only one option is give your phone to an autorised LG service center, they will change the IMEI chip or the full mobile components. No service charges, Its Free
                        My LG C2500 Mobile IMEI No. will Automatically change
                        changing No. is [protected]
                        My Original IMEI On Dashboard is
                        [protected]
                        so pls help how can i chage it to the original .
                        thanks
                        otherwise my handset not in any use.
                        so pls try to give me a continue service
                        Me also face this imei problem in lg kg195. Then me contact lg service center and from thre change my duplicate imei to original imei and after one week then original imei is automaticaly changed to duplicate imei(number starts with 13)...
                        Im also having the same problem with same fraudulent IMEI number in my LG C2600.
                        My LG C2500 Mobile IMEI No. will Automatically change
                        changing No. is [protected]
                        Only use for B S N L sim

                        pls help me...
                        [protected]
                        MY SELF SUMIT BAKHRU

                        SIR/MAM

                        I HAVE SAME PROBLEM IN MY LG KG200 .
                        WHEN I PURCHASE THAT TIME IMEI NUMBER WAS -[protected]. THEN AUTOMATICALLY ITS CHANGE INTO [protected].
                        AT THE TIME OF CHANGEING OF CODE I HAVE VODAFONE SIM IN MY MOBILE.
                        I HOPE U ALL ARE HELP ME REGARDING THIS PROBLEM.
                        PLS CONTACT ME...
                        [protected]
                        WWW.[protected]@GMAIL.COM
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                          N
                          Nalini Chandrakumar
                          from Hosur, Tamil Nadu
                          Nov 3, 2009
                          Resolved
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                          Resolved

                          PF No.: KN/23534/1275

                          Hi,

                          My ofiice submitted the PF settlement documents by Nov 08
                          Though it was properly attested,
                          I received the documents back asking for attesting the correction made in the document on 02 Dec 08
                          So I had to resubmit it back highlighting the attestation in pencil on 16th June 09
                          Ita about to be 5 months of filing the PF withdrawal I haven't got the money. Can I know till when I am supposed to get my settlement amount?
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            A
                            Anupam Mahendru
                            from Mumbai, Maharashtra
                            Nov 3, 2009
                            Resolved
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                            Resolved

                            since the day of purchase almost 5 times the same has been put for repairs but every time the new type of fault gets added to the same.

                            At present the nature of the fault is that the key pad stops functioning and the same was replaced but the problem still presists.

                            Ist time the set was given to the authorised service franchise at badshah nagar, Lucknow with the problem in the headset attachement, which was removed but then onwards the new type of problems has started occuring as detailed above.

                            request is for refund.

                            Anupam

                            Anupam
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              N
                              NEELAIAHGARI SURESH KUMAR
                              from Guntakal, Andhra Pradesh
                              Nov 3, 2009
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                              Dear Sir,
                              I regret to bring to your kind notice that I purchased an LG 47cms LCD TV monitor reposing confidence in the offer extended by the company which reads "BUY LG MONITOR TV AND GET A DTH SET TOP BOX CONNECTION + INSTALLATION+6 MONTHS' SUBSCRIPTION FREE". I have fulfilled all the norms stipulated by M/s.Spectramind who in association with LG Company are promoting the sales. But to my dismay, as of now I have not received the said DTH and I have lost confidence in a major company like LG and I feel that this type of non-sending the DTH tantamounts to erosion of credibility which the company has acquired over the years. The particulars of the LCD monitor and other related to it are furnished hereunder..

                              MODEL NO : M 197WA-PT.ATRZ
                              S.NO: 907NLSHOO7614
                              PRODUCT : 47CMS COLOUR LCD MONITOR
                              CLAIM VOUCHER NO: 204286
                              PARTICULARS OF DRAFT : DRAFT NO.981882 DT.23/09/09 FOR RS.99/- IN FAVOUR OF M/S.
                              SPECTRAMMIND MARKETING PVT LTD. AND DRAWN ON STATE
                              BANK OF INDIA, SERVICE BRANCH, NEW DELHI.


                              Kinldy look into the matter and do the justice to me.

                              lg 47 tv monitor — for free dth connection

                              TO ,

                              Spectra mind marketing private limited.

                              Subject : for D T H connection along with 6 months free subscription on purchase of 47cm LG color L C D monitor .

                              Dear sir,
                              I have purchase 47cm LG color L C D monitor serial no -907 NLE K 010836 model no. M 197 WA-PT .ATRZ. on dated 22-8-09 from Raj electronics Vijay nager kanpur.On purchased of this pack we found one free D T H connection along with 6 months free subscription. we have filled all quarries and send all documents along with 99/= DD. infavour of spectra mind marketing pvt . Ltd .DD NO –“721331” dated 8-9-09.

                              Now till today we have not get any information or status for D T H connection . So kindly reply . us on my given mail ID KSC _ [protected]@ hotmail .com As soon as possible.


                              Thanking you .

                              Regards
                              K. S. CHAUHAN
                              317/ 9 B-BLOCK PANKI
                              KANPUR
                              M-[protected]
                              -[protected]
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                                A
                                Abhinav Kotnala
                                from Pune, Maharashtra
                                Nov 3, 2009
                                Resolved
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                                Hi

                                I bought LG 32inch LCD TV with whom i got a offer of Selecting a DTH Connect. I did selected the Tatasky, and thanks for the timely delivery.

                                I did got shocked when I i tried to get it recharged as the recharge vouchers sent along with the Box were already used.

                                I did cross check with Tatasky customer care but they also found that the voucher were already been used.

                                i was trying to reach Spectramind Customer care but it seems that all the executive were busy all the time.

                                Please help me out for the same.

                                Thanks,
                                Abhinav
                                [protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  M
                                  madhabi palit
                                  from Bengaluru, Karnataka
                                  Nov 2, 2009
                                  Resolved
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                                  To The Regional Head
                                  LG India ltd.bangalore

                                  Dear Sir

                                  This is to let you know that I had purchased a LG front loading washing machine from your dealer E Zone,jayanagar ,Bangalore.and i definitely am having a bad experience with them.first they did not inform me about registering with LG for installing the machine after delivery.then a Mr.Raghu came in to instal.he sold me a stand and a cover for the machine which cost me Rs.1400 (Rs 1000 for the stand ans RS.400 f the cover)Couple of hours later Mr. Sameer from LG came in xpecting to do the installing.when i tld him about what had happened he gave me Mr.Surinders phone no. and subsequently mr.Shariffs no but neither of them offered to help stating that it was not their dept.

                                  I am really wondering what kind of business your organization runs where there is no communication between you and your dealers.....

                                  It is sad that our country has so much of potential to work better and yet becoz of lack of comittment to work all o[censored]s are left frustrated....

                                  lI hope this mail does not end up being just another mail which are all piled up i n the complaint forum with no response from your end....

                                  Please do take some action so that we can al benefit from each other

                                  thank you

                                  madhabi
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    D
                                    D.SRINIVASAN
                                    from Chennai, Tamil Nadu
                                    Nov 2, 2009
                                    Resolved
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                                    Hi,

                                    On 16/10/2009, as part of the Diwali Sale, I purchased an LG JAZZ 32LG80FR TV from GIRIAS LTD, Anna Nagar. The LG technician installed it on Oct 18th. But on the same day it was noticed that the front panel cover ( about 2" black plastic around the display area) was scratched. The technician who did the installation confirmed the same on Oct 19th and registered a call (Complaint No.S9CA1902042) for free replacement of the damaged part. I immediately received a promt SMS stating the problem will be rectified in 24 hrs ~ 7 days. But now it is more than 14 days and the problem has not be resolved. I had done several follow-ups both with LG and with the vendor ( GIRIAS) but everytime I am being told that the part is not available as yet. Looks like LG and the retailers have some special tie-ups to dispose off such damaged products in the name of 'festival sale' !

                                    In addition in this TV, the Pciture Feature of 'Cinema' or 'User 1" or 'User 2" setting is not working. Everytime you change it to any of these, after 5 ~ 10 mins it gets reset to its default 'Vivid' mode. This also has been reported to both LG and GIRIAS. Complaint No. S9CA2900353. Still awaiting action.

                                    I wouldnt recommend this product nor the company - as both the product and the support is HORRIBLE.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 

                                    32LG80FR — Replacement of LCD

                                    I hv purchased 32LG80FR model of LCD TV. withg in four days the TV program was not coming. so complaint was logged to the dealear of LG and customercare but I did not get replacement of LCD for 15days. I dont know when i can get replacement of damaged /factory faulty LCD.
                                    In addition to the above, I have also registered for a 3 year warranty extension for the product. If this is the state of mine, imagine what it would be for others who are just with the default 1 year warranty.
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                                      J
                                      jams
                                      from Gurgaon, Haryana
                                      Nov 1, 2009
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                                      We have purchased LG Plasma TV 32PC5R on 26th Dec 08, from DK Electronics, Hauz Khas, New Delhi, for Rs 27,000/-. Our TV picture started giving problem within a few months, and only one black thin band or multiple bands but no picture will come, intermittently - photo enclosed. We logged 1st complaint nealry six months ago. The company checked but said it will not repeat. Since then consistently the complaint has been recurring. We took pictures from camera and showed to compny reps on following complaints. They kept on denying the complaint as the screen was ok for the 5 minutes when the company person came. Then the frequency increased. Then we were given complaint numbers 109C5260942, C[protected], C09A1307769, during the past two months. The last one was dated 13 Oct 09. On the last three visits the problem reproduced in front of company rep, Shubhprashant, luckily for us. They said they will replace the part but have been giving excuses since then. Once they brought the part and the rep said he had got the wrong one!! We have a picture of the part too, enclosed. Today, Nov 1, 09, when we called we were told by their rep Aditya Srivastava and Khitij that the complaint showed as having been solved at this complaint number, and that the problem was of no picture; clearly the complaint definitoin had been tmpered with, and without checking with us the complaint as closed.

                                      Any advise will be helpful.

                                      Please do not buy LG TV's. Their behaviour is not only unprofessional but fradulent.

                                      Thanks.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      sanjay kumar
                                      bsc passed & iti passed trade[ refrisration&airconditioner]
                                      ex-- one year compresor assy operetor from lg electronics pvt ltd gr noida
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                                        Rahul rana
                                        from Noida, Uttar Pradesh
                                        Nov 1, 2009
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                                        my lg kp220 keypad is totaly damaged and i dont know where i take it to change its keypad. so please send me the full address of the shop from where i LG's kp220 keypad can be change in delhi....?
                                        lg service center nehru place
                                        mahboob ali abbasi no [protected]
                                        yes yes
                                        my lg kp220 keypad is totaly damaged and i dont know where i take it to change its keypad. so please send me the full address of the shop from where i LG's kp220 keypad can be change in mumpai?
                                        kp220 keypad o[censored]ion
                                        my keypad is damaged where i have to change my keypad in hyderabad and what is the cost of the key pad
                                        i want a keypad strip of kp 220 lg
                                        my lg kp220 keypad is totaly damaged and i dont know where i take it to change its keypad. so please send me the full address of the shop from where i LG's kp220 keypad can be change in bhubaneswar ?
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