LG Electronics Complaints & Reviews

I bought lg front load fully automatic washing machine on 21.01.2019. After some days i noticed that machine was giving holes, damaging the clothes in respect of which number of complaints were made through email and call. Then mr rahul visited to address the issue. The damaged clothes were shown to him to which he said his senior mr rakesh bhatia will do the needful. When the damaged clothes were shown to mr rakesh bhatia, he does not accepted...

Dear Sir /Madam
VERY VERY URGENT

Kind Attn: CEO / Chief Marketing Manager / Chief Service Engineer
or any one in authority

I have purchased a side by side refrigerator from Famous Fridge Centre, Mumbai on May 04th, 2019 but since day 1 the refrigerator was leaking and ice started forming on the items kept in the refrigerator and all of them got spoilt.
The demo person said it happens...

This is regarding how lg is endangering life of it's customer by sharing it's customer complain data secretly with 3rd party companies.

We observed on (29th july, 2019) morning around 7:30am that our lg washing machine is not working. We downloaded the lg service india app from playstore and registered a complaint on the app (Complaint id: ccn-[protected])

Immediately after this complaint was raised, within...

We received a paytm voucher code worth rs.4000 for exchanging old washing machine. But that code's is not working correctly. Code terms and conditions are given to purchase are minimum of rs.750 but when applying the code in paytm, it's stating to purchase for rs.6000 to get cashback. Please consider this on priority and resolve it as soon as possible....

I have logged a complaint of washing machine which is currently not working but still after 24 hours complaint was attend by the lg lucknow service center also when i am enquiry about my complaint the toll free number said that you have registered the complaint on[protected] at 12.38 pm but when i contacted to lucknow local service center she said that complaint was transferred to me on[protected] at 03.30 pm afternoon kindly tell me that...

I didn't take any tv from there showroom but without my permission they have creating bajaj finanserve emi and theu have used my account number and phone number and given tv to someone and everymonth they have deducting my money from account and i am harresed by many calls and messages to pay emi amount but i didn't take any loan they have deducted almost 15000 rupess plz clear this problem and refund my money as soon as possible plz...

One fine evening (11th july 2019) my fridge stopped working as the gas has leaked from a hole in the freezer. The technician from lg services took the fridge to their workshop saying that during monsoon gas filling can't be done at home. The freezer door was also to be changed
When i received my fridge after the day i found they've changed the compressor though i've asked them not to do so. The freezer door was of some other model...

We have purchased double door refrigerator from Vijay sales Ghatkopar on 29th May 2019( which has Model No GL – N292DDSY). Our complaint No. is RNP[protected].
Within very few days we came to know that it’s not in good working condition because of which vegetables are getting spoiled and it contains water (over cooling) on it .
Customer care executive insisted us to wipe out the refrigerator and set the temperature but...

Fridge bought in jan 2019.. Compressor conked off in july 2019! Within six months.. And over and above pathetic service from lg.. It takes them over 24 hrs fir a technician to visit!!

5 days without a fridge and it is so difficult to reach out to them. Number of followup and goofups!! I've called up at least 5-6 numbers and numerous follow-up on whatsaap.. My whole day went in trying to reach out to them.
Finally...

I have purchased lg 360 frost free refrigerator refrigerator (Glr-402 jpzn) sr. No. 8098pryc089002
Purchase date :-14-oct-2018.
Amit singla ([protected])
Dn 308- shyam nagar palwal
Near laxmi narayan mandir
45 feet road palwal
My refrigerator not working (Cooling prob[protected]. I have send many complaint. But your engg. Many visit my house and (All part change refrigerator) compressor / pcb. But...

Hi,

I have bought one tv from lg and during my purchase they have given me surity on two things one it's having a aux port and second you will get a dongle from jio which you will get from the engineer which is going to visit your place. But when he comes to my place he refused for the same and when i approached them no one is there to respond to my quert....

This is not a query. It is a complain. It has been two weeks now since my fridge worked. Ibought this fridge in sep 2018. And from the very next month there were complaints. Every time a technitian comes and repairs it. Two weeks back it stopped working completely, as usual a tech came ans this time he said he has to check the motherboard and took it. Since then there is no news from him. He does not even pic our calls. We approached the...

Hi,

I bought new LG TV on 29/06/19 under exchange program. Under exchange program LG issued Paytm voucher codes of Rs. 4400 on 2/07/19. I have tried those codes for different options as mentioned by them but none of them worked. I have raised this query minimum 10 times to customer care as well as through Escalation mail, but no response and no one is either bother to respond me back with solution. It's been more than a month's...

Lg is selling washing machines and it has to provide the spare parts rather then forcing customers to go for exchange and buy new one.

I've bought lg washing machine and it's condition is excellent except the motor belt has got weaken over time. I think it's more than 7years old.

My request no is RNP[protected] to replace the belt but lg customer service team says the spare parts are not available and please go...

This post is reagrding the misbehaviour and disappointing service by lg company and their engineers.

Concerned lg engineers

- karan dhingra ji (Manager at lg) - [protected]
- pradeep ji (Service engineer) -[protected]
- gulab ji (Service engineer)- [protected]
- ajit singh ji (Service engineer) - [protected]
- kapil ji (Service engineer)- [protected]
- abhishek ji (Service...

Dear sir/mam i bought the this led on date 05/062015 from future retail worth rs, 55580 and product was delivered on 06/06/2015 and led installed by lg on 11/06/2015 second day i saw a spot on display then i visited future retail and i complained there for that error so they said to register complaint to lg then i registered complaint to lg customer care so a technician visit my place technician name was janrdan mishra (Mobile no.[protected])...

Your jaipur (Rajasthan, india) service center are not supporting and service for my lg ro, this product is in warranty period. After march 2019, your service engineer is not visiting my home for lg ro repair and service. Many time complaints in customer care but they are closed automatic my complaint without confirmation. So please help me.
Consumer helpline complaint no. 1403597....

Hi, i registered one request regarding my ac was not doing proper cooling.

Once enginer visted at my place and filled the gas again it was not doing proper colling so i again raised issue even drop an email to kavita pundir but nothign worked.
Same eng visted again and nothing.

I feel eng is worng word fot them they are mere support staff which lg send and charge a lot of many for those incompetent people.br...

We've bought a new waching machine in egypt from about ten days, in the second use within just a week from the date of purchasing it gave us "de" error, we've tried every possible solution with the customer service, then they sent a technician who said that the "new washing machine" needs a spare part. Since that time nothing happened, we call them every day and all we get is promises of fixing it and nothing happened till now (A whole week...

I have purchased lg oled tv on 12/08/2018 model no oled55c8pta. Atr serial no 807plnb117007 and i have also buy amc[protected] of this product on 14/08/2018 some issue occur on display from last two month i am in touch with lg customer care and service centre as product is in warranty they say display is broken and it not cover in warranty i said it's ok but i want my amc money back because its my harden money as my amc start on 14 aug 2020...