LG Electronics Complaints & Reviews

We've bought a new waching machine in egypt from about ten days, in the second use within just a week from the date of purchasing it gave us "de" error, we've tried every possible solution with the customer service, then they sent a technician who said that the "new washing machine" needs a spare part. Since that time nothing happened, we call them every day and all we get is promises of fixing it and nothing happened till now (A whole week...

I have purchased lg oled tv on 12/08/2018 model no oled55c8pta. Atr serial no 807plnb117007 and i have also buy amc[protected] of this product on 14/08/2018 some issue occur on display from last two month i am in touch with lg customer care and service centre as product is in warranty they say display is broken and it not cover in warranty i said it's ok but i want my amc money back because its my harden money as my amc start on 14 aug 2020...

I purchased a lg split unit in 2017. Early 2019, the indoor unit developed water leak. Water started flowing down along the wall. On complaint to lg, one person from their service contractor came and did some cleaning of the water drain tube. I asked him whether the job was properly done. He said the drain tube has been cleaned, but the main reason for leak was due to bees getting in through the opening in the wall which was not properly...

Complaint register 3 days ago. One technical person came after following up. He said there is a gas issue. He will send send person with gas. No one called up. We are continuesly following up with Naitik engency who his service provider for lg. But they are not all responding. Staff is very unprofessional. Not attending call. Giving excuses like today he will come before 7. Again we are waiting for 2 days. Very much dis appointed by service....

DATE : 25/06/2019 ( THIS IS 7th TIME )

CLIENT NUMBER : Royal Mobiles, ( [protected] )

Description : My LG AC is not working, I intimated to local customer care, but company has not solved the issue and they are just trying to delay. and no Care about customer . am really disappointed with customer service and way of response gives me bad image no LG products, your company staffs behaviour and words were very worst...

I have been using LG products since years...Recently my refrigerator model number GL-275VS5/2011 was not in working order, and I called customer care of LG via my registered mobile number :- +91-[protected], they helped me to get the service guy, his name was GYAN Roy his contact number +91-[protected], he told initially that he will take 4700 and then next day he came and dumped us in his sweet words and said I will take 3500, we said ok and...

I had bought an lg 2 ton invertor ac with extended warranty from croma a year back and the sales man never told me that i am supposed to myself contact the lg company for servicing.in fact it was portrayed to me as if all will be taken care of once i purchase the product.
It has barely been 20 days since one year has got over so can you please be reasonable enough to cover my servicing!?? Further, you need to train your call center...

I registered a complaint for my refrigerator on 8th of june. Technician visited next day, who checked and left saying i will send another technician. Next day second technician came and after checking the fridge said fan motor not working, asked to change. We agreed. He took two days as the part was not available. After changing the part he asked us to check after 3-4 hours. But still error was showing and fridge was not working. Called him...

Pin of power cord of my refrigerator has burnt. On contacting, your service centre is ready to sale the product/new power cord on condition that i would have avail services for which separate amount will be charged. As such, your service centre is compelling me to avail your services which i have no need. Please provide me the rule/company policy under which such condition has been imposed on selling the above product....

I got LG dual inverter ac one month back... Firstly persons send by LG to install it were highly untrained... They took 5 hours to install it... But not able to install... They cut our wrong wires... We call our our person to install it... Ater 2weeks it started showing ch 38...and cooling stopped... It stop working... Pathetic product and poor services... I want to return it... Please don't buy LG products... Useless..people warn me not...

I am writing to complain about an untrustworthy service which your company service person provides to me.
The issue is, from last 6 months, my washing machine (Which i have purchased from your company) was showing an error during working. When i complained regarding that, your service boy came and check the fault, which according to him, very minute hydraulic door problem. I ask him the charges to fix it and he said it will be free...

I had purchased a #WashingMachine from #VijaySales #Mumbai just 3 months ago.
On 4th March 19, I and my wife went out of the house for some time while the machine was on. When we came back, we found flames coming out from inside the machine.
These flames were so dense that the entire house had to be repainted. My entire kitchen got fired up. The refrigerator, utensils, filter.
To curb the fire, even I got injured and...

We bought an LG air conditioner on march 2019. Since the very first day, the ac stops after running for 3-5 hours and not provide proper cooling . We have repeatedly complained and every time a technician not comes some time they come.when they not come but on remark he mentioned some issue like we go and check do adjustment and some time they right I am not giving appointment it's continue going .after complaining lot they provide Sidharth...

Installation of AC was not done even after 10 days, repeatedly calling the customer care and service center persons and sales person from Bajaj Electronics. They used to give all false promises. I dont know what about the installation procedure??
very pathetic Service from LG
Whenever i call the LGCare they used to repeat the same as they reminded the service person, and no service person called me even after 10 days...

Dear sir/ maam,
I had purchased LG refrigerator ( C-302RPZU) from Dhall Electronics on 25.10.2018. I have faced issue since when it is bought.refrigerator is not working properly. I have complaint many time but issue is not resolved now there is gas issue. I don't want to repair i want replacement. I don't want to face problem again and again.
Current complaint number is - RNP[protected]
My Addres-A-49 2nd Floor gali...

I purchased 65" OLED tv on may 21, 2019 and I am not satisfied at all with its sound and picture quality. For every new video or film, I need to keep adjusting quality and display mode. Sound is so poor that it has to be set at at least 40 to even hear. No clear n crisp sound which a high end tv is supposed to have. Plus no external device is detected by the TV.

Filed couple of requests with lg support but only 1 or 2 technicians...

Hi,
This is Mohammed Faiz I purchased Air Conditioner 25/02/19 and installation on 1st march 2019 till now i complaint many neither the LG service center responds it nor customer care just they send mail the complaint is forwarded to service center and they will handle it and one more mail they send hyderabad region head sidharth and their contact no but till now he not receive my call.Lg giving worst service.i want my money should...

I have purchased LG refrigerator around 3 years back (model number: GR-B772GSPH) and facing cooling issues from last few months. And yesterday, I have been told its condenser has problem and needs a replacement. And this part i[censored]navailable and would take more than a week to be made available.

Couple of things to raise:
- My last request was raised 4 days back and I made nearly 50 calls to supervisors and then they come...

This is the third time the fridge is not working ( minor problem shown by fridge in beginning).. servicing not done properly by service engineer (only saw the fridge outwards), rude and ignorant behavior of service center in bareilly . Third time I called but no one is coming for servicing till now(complaint registered on 13 June 2.45 pm), fedup off their bad service. Won't recommend anyone for lg products....

Hi

Since my daughter purchased her split AC, She is facing cooling problem.
She purchased an LG inverter AC model no. JS-Q18NUXA2 on 4th June 2018 from Veer traders Roorkee vide invoice no. LGBSCL 18'19/0107 dated 4th June 2018 and got installed same day. The AC stopped functioning on 14th and complaint was raised on 14th Sept. 2018 and again on 15th September. 2018 and compressor was changed by sevice centre Roorkee....