LG Electronics Complaints & Reviews

Hi
I bought neo chef microwave in chennai on january 2019.
It's sparingly used and in sep stopped heating food.
The lg service centre in adambakkam sent a technician and he said coil needs to be replaced.
After 10 days he came with a coil and on fixing it a wire burning smell came. He said the board has shorted.
He has gone back saying will come after a few days.
This is shocking and a serious safety...

I bought a top load washing machine on 8th sep 2019 and trying to purchase amc for 3 years on 5th oct 2019 in chennai.

The lg customer support team is quoting as 3, 540 inclusive of gst, however, the product service engineer is demanding 4, 280. Narrated the incidents to support team and no resolution so far.

I have submitted my queries in the grievance form and it went vain. Though the difference amount is very...

I have bought a led tv (Model - 42lf5530 atr from darbar traders pvt ltd on 29th feb 2016 and also opted annual maintenance cost (Amc) from 20/03/2018 to 19/03/2020. But in past and recently, there were many vertical lines appear on the screen, accordingly i called customer care, they register with complaint number - rnp[protected]. An engineer from lg service center came to my home and got snap shot of the panel telling that the panel became...

I got a washing machine in 2015. Top loading latest model. After 3 years pcb board had problem. Reapired once for 350 again after a year it conked off. Replaced with new board paying 4500. Now again board is giving prob after a month. Are the washing machines so bad? Lg especially. I'm too disappointed with lg as a product. It was reputed. I have seen many compliants with lg washing machine specially with these boards. Both front load top...

I purchased front load washing machine 3 years ago. Now i got the issue in machine. Lg service person came and replied that pcb to be replaced. It will cost aorund 6000 rs. I invested 35k to purchase this machine and now i need to put 6-10k again to make it working.
Further lg is not responding from 10 days to that service. Service person told that this item is not available.

Please repain the item at earliest. br...

I am radhakrishnan vp. I bought lg refrigerator gc-l 247 clav in may 2018. The refrigerator stopped working on 15 sep 2019. Lg consumer service was contacted but the service from lg technician was far from satisfactory. The technician came after 3 days. Since he could not find out the fault, they have taken th refrigerator to service centre on 18 sep 2019. But till today, the repair has not been carried out and the service centre has stopped...

Hi this plasma tv we bought on 15/04/2015
tv automatically got off.We raised the complaint on 1/9/2018 he visited the place and told me part are not easily available will follow up and repair.after follow up they told me get the tv to service center service center people told me that this will repair and give they collected advance amount 4000 rs.since then follow up they told will repair after sum time service person told we cant...

Hi all i am santosh singh have purchased lg refrigerator only 10 or 11 months ago on 25th have raised complain for non working of it. A technician visited on 26th and said there is some issue in compresser and some one else will visit. Since then am following with service centre but am only receiving numbers to be contacted but no solution, mumbai teams seniors number mrs. Sarita was shared with me but fantastically she is smart enough and...

I have been trying to resolve phone issues with lg for months. This is my second lg phone that has had phone issues within the first year of purchasing the phone. Obviously a quality issue with the phone. I was talked into the lg g7 by a sprint rep who told me how dependable and reliable that phone was. I had problems with ongoing dropped calls, the speaker was working, the sound was muffled and battery didn't seem to hold a charge for long....

I complained of my tv malfunction on 22/09/2019. I bought the tv nano cell 55 inch tv. With in a month of time i can see a straight line.
I have received a some valuable points of the tv during the purchase but i am completely unsatisfied about the product how can this can happen within a month of time.
After loggin the complain service engineer visited and they took some snaps of the tv. But i have clearly mentioned about the...

We purchased LG washing machine on 18/09/2016. It was top load automatic machine and we used to use it everyday. On 21st September, 2019 (Saturday) by 11:00 a.m. we were using the machine and suddenly the machine caught fire. The fire was so intense that there lot of black smoke. Our eyes were literally burning and whole house was engulfed in black smoke. Soon the fire started spreading in kitchen and the living room. Luckily, my brother...

Hello,
I had a led tv of 42 inch which was bought around june, 2013. Model number: 42le5500. Atr. The tv suddenly stopped working with only the logo on screen. I called the customer care for sending an executive for checking the problem and replacing whichever part is required. A representative visited my home and informed me that a part has to be changed and he would get it within two - three days. Later, i received a phone call...

I purchased lg television 3 years back worth rs 48000 now it is not working as per complaint status update spare parts are discontinue of product... They are valuing my existing tv value is rs 16000... As spares are discontinued... It is not my fault... Lg totally responsible to provide the service of product... I have purchased lg tv keeping in mind that it will work for min 10 years who will bear rs 32000 for using product for 3 years br...

Lg tv 32inches ln 54 model bought in the year 2014 years. Tv display automatic black-out happening since past 8-9 days... But recently the whole display is gone... No picture is coming... I registered a complaint with [protected] while lg service man comes & checks... Says display is damaged... So will cost around 8500 rupees... For which a agreed and paid the guy who visited my place rs 2500/- advance and he took the t. V for repair and...

This is to inform that we have brought our lg refrigerator of model number gr-s352qlc years ago. Since day before yesterday, it suddenly stopped working. The lg engineer contacted said the fault is in pcb. Fridge is maintained very properly and in such a perfect condition that even the lg engineer who visited our home for checking himself accepted that it seems like the one kept for demo. Now we have been calling customer care services 24*7...

My single door defrost water spilling all over d fridge which hapnd earlier but mr raju frm lg fixed but this tym i cald mr ketesh frm customer care problem was very minor but he was confused and changd sum wire cost 1200 which i was continuoisly stoping him and dint give me the bill also and still problem not resolved later i came to knw d tray was bit tilt coz of tht water was coming down now they r not responding neither refunding ma money...

Dear sir/madam,
Kind attn: ceo /chief marketing manager/chief service engineer or
Any one in authority
I have purchased a side by side refrigerator on may 04th, 2019 but since day 1 the refrigerator was leaking and ice started forming on the items, that i kept in the refrigerator and they got spoilt. The demo person said it happens in the beginning and will stop after a few days. I complained to the customer care...

Reference is made to rnp[protected]Complaint i'd) given to m/s. Sristhi smart solution (Mob no. [protected]) of guwahati, assam on 14 aug 2019. The complaint pertains to the defective front panel of my 32 ltr lg microwave owen. Now it's almost a month and still there is no response from either the service centre or from the service engineer (Mr. Kiran sarkar mob no. [protected]) who paid a visit to our home. Not even they reply to...

I purchased a lg ac ks-q18wnxd from sargam electronics on 9 april and since i purchases the ac i am facing issues with it. Actually the ac is not maintain cooling, also the room temperature never goes down from 28-30 degree. I complained to lg multiple times and sargam as well about the same.

1. First time when i complained to lg and sargam and engineer came to my place and they told me that some of the part is loose and they...

We purchased lg fridge to replace our 11 years old completely problem free whirlpool fridge. This fridge lost its cooling in just over two months from purchase. We were out of town and when we came back all the items (Including costly medicines) stored in the fridge got spoilt causing us considerable financial loss. Also the fridge started stinking despite multiple cleaning as the water along with decayed food went into its rear side collection...