LG Electronics Complaints & Reviews

Hi i amit..
I baught lg v30+ mobile on 5 nov 2018.. A mobile has lg's flagship phone but after few month my phone had display problem and suddenlly display fade out.. Finally i go to service center and they checked my phone and tell me that these was company folt and change whole display and front panel too but some mistake happen by them when they fix it.
Lg claim that my phone is ip68 water and dust ressistant and milletry...

I ramdev kumar purchased ks-q18gwzd on 16.04.2019 and installation done on 18.04.2019 without proper manner & demo. Only knowledge of remote explain by technician but not explain all function of ac. After installation technician demand rs. 1200/- from me while installation was free told by reliance digital asansol. After payment of rs. 1200/- i want to know about bill of rs. 1200/-. Than he reply me that bill will be sent by company on your...

I am writing to complain about an untrustworthy service which your company service person provides to me.
The issue is, from last 6 months, my washing machine (Which i have purchased from your company) was showing an error during working. When i complained regarding that, your service boy came and check the fault, which according to him, very minute hydraulic door problem. I ask him the charges to fix it and he said it will be free...

Sir, Sometimes back my ac went out of order. Accordingly the 3rd party hirer of lg told me the charges would be Rs.3000/. I said ok. Again another person came and told me Rs7800/. Then I made a complaint. I got a call from ASM stationed at AP gave a patient hearing in the midst of his innumerable works got the work done to my satisfaction and advised me to have AMC. Accordingly the service engineer told me the amount as 3300. When I requested...

Complaint submitted on 18/05/2019 and also acknowledged by lg, with a comment that lg will get in touch within 24 hours time. Hopeless organisation and their hopeless commitment. Next step is to report to consumer forum.
We hate organisations who can't keep up to their commitment.
Complaint receipt number - gcp[protected]
Date : 18/05/2019
Model: t7581nedlz...

Pathetic after sales service makes me regret why i bought lg acs. Their vision in india is a clear disillusion for customers like me and is evident from their service network with dealers like best electronics at chengalpattu who know nothing about customer service.

After the installation, lg has left so much of distaste in me that i will never recommend lg to any of my friends and family...

1. I made a complaint on 29 apr 19 regarding my split lg indoor ac. Ticket no. Ccn-[protected] and rna no - rnp[protected]. My split inverter lg ac was mishandled/ ruined by incompetent technicians of service team varanasi (Mahmoorganj) which damaged/spoiled my ac i. E from a issue of small part 'discharge wire sensor' (Costing rs 250/-) to major part 'pcb' (Costing rs 5000/-). [as per lg service team job sheet only]

2....

Five years ago we purchased a new french door refrigerator/freezer model #lfx 2599 1st/02 for $3150 from lowes home improvement.in march of this year, suddenly and without warning it quit working. After contacting lg customer service for a preferred repair company, it took more than a week to get the only recommended technician out to determine that it was a faulty compressor. We then had to wait for a new compressor and a new scheduled appointment...

Hi, we purchased lg split ac in march 2019 and now it is showing ch 38 error. When we switch off and on again it works for around 1 hour and the same problem again. Cooling is also not good in that 1 hour. Very much disappointed with the purchase and decided not to go with lg products anymore. This ac is just 2 months and so soon there is a problem. I believe i got a defective piece. Please replace the ac or send the technician to fix this...

We refer to our complaint on april 29, 2019 and may 12, 2019 and got acknowledgement email for the same and there is no response and no resolution of the same.

We refer to our purchase of lg fridge of 390 liter double door about 8-10 years back from vijay sales model number gl 408/2009

Recently it started giving problem (Refrigerator coil getting jammed due to ice again and again) so we complaint to lg india...

I have bought double door refrigerator on 30.03.19 from anand electronics mall, do batti ratlam, mp. Since beginning cooling is not proper. I have registered compliant 3-4 times through mobile & online. Lg person visited7-8 times but not able to resolve the issue. 3-4 times he filled gas. Some times ice-making takes more than 8 hrs.. My food itmes are getting spoiled. I am highly dissatisfied with lg services. I have requested to lg and the...

From: kumar suresh
Date: mon, 13 may 2019, 5:34 pm
Subject: take back faulty and not working supplied&refund my money
To:,
Cc:,

To the managing director and ceo

L g electronics india private limited
32 corporate avenue, b/4 floor, mahakali caves rd, radha krishna nagar, aghadi nagar, andheri east, andheri, maharashtra 400053

Respected sir,
Even after...

We purchased lg washing machine in march 2019. It was top load automatic machine and we used to use it often. On 18th may late night by 11:00 pm we were using machine and suddenly the machine caught fire. The fire was so intense that there lot of black smoke. Our eyes were literally burning and whole house was engulfed in black smoke. Soon the fire started spreading in kitchen. Luckily we somehow removed the gas cylinders. My brother was...

It is a saga of 32 days (18th may to 21st may 2019) of non functioning of ac, lg electronicaand running all over the place to make it work.

Despite 7 written complaints, 10 visits by the lg team and fine cool the service and installation representative of darbari electroinics, two times gas leakages, i am yet to use my appliance. I have suffered on account of this as i had three functions at my home where i had to rent the...

I see that this is a common issue with lg... For the reflectors to become loose and fall off and white spots appear on the screen. Apparently, the adhesive used was defective. This is certainly a problem that lg needs to take responsibility. Nothing has been done to damage these parts as i have been very diligent in using only a dry microfiber cloth to dust. Called lg and no help at all. They were only willing to give me a technician in my...

Hi,

I have bought 1.5 split ac of lg electronics from aditya vision showroom patna on 31/03/2019, there were free services for which i have not received any communication from after sales service team.

I have called to lg customer care for servicing in the month of may from my mobile number some one responded and after listening all my query they told in 2 days you will receiving the call from the service guy...

I brought lg mashing machine 20 days back from rk electronics bellary'
When got it i never knew that that particular machine front loading one requires power point which is of 15amps one, for which i took 15 days more to fix power point. And it is only technician told get the point done when he had come.
When my misses called firstly he will pick the calls.
Secondly when he picks the phone he speaks with a louder voice...

I am a very basic & non-elite customer of lg electronics here in india. This is in regards to your product as fully automatic top load washer which i bought in the month of november last year from an exclusive lg retail outlet. It was working perfectly fine in the initial days in winters however by the start of this year 2018 we have been seeing problems every now and then. You can check your data base in your call center the number of complaints...

Hi,
i brought my lg inverter front load washing machine on 2015, it has a logo of 10 years of warranty logo given by lg, initially its working fine after two years gasket was damaged and i rise complaint with service team they came and visit, they said your model number was discontinued providing the spare parts, you pay the amount we can fix gasket of the another model with some altering (cutting some excess parts )there is no problem...

This is to inform you that my name is sohan singh rawat and i had purchased one refrigerator from lg in 2017, now my refrigerator compressor has been not working from last 18 days. I had register online complaint at the show room where i purchased the fridge (Apollo sales corporation lg shoppe – rajapuri, opp dwarka sec 5) on 27th mar 2019 but still there is no action taken care by them (Mrs hina is executive there – mob [protected])....