LG Electronics Complaints & Reviews

I complained of my tv malfunction on 20/08/2019. Service engineer visited and told that a particular part needs to be replaced. I agreed for the charges and he raised a request for the same. I was clearly told that time the said part is active and will be replaced in a very short time.

However, after more than 10 days of waiting, when i enquired with the customer care, i was informed that my complained has been cancelled and...

This is to let you know that I bought one Oppo A5S(CPH1909) handset from your shop in Madinaguda, Hyderabad on 15th Aug 2019 7.30 PM. After putting the SIM next morning I checked the camera is not working as explained by the sales person while explaining the features of product and also the call did not establish to three different numbers after trying for three times each.

It is very clear that this is a defective product...

Purchased refridge in march of 2019 — unit will not turn on called warranty and put in claim and they said it would be at least 2 wks before a tech would be available — what kind of service is this - the product broke in less than 6 months time - i have purchased many items in my lifetime but never had a experience such as this. Why would anyone in the no ever purchase a lg product with a warranty that is worthless...

When i purchase lg washing mechine one mechine part was missing befor i oppen the box.. Mechine buckets centre portion a cover made of plastic that cover and filter the centre portion of bucket.. I could not get that part. So pls send me that part urgently i complint also in custamarcare centre so pls solve my problom urgently. My address given below...

I am owner of lg 42 pn 4500 tv in india

On 31 july, my tv suddenly went off and i registered a complaint with lg customer care rnp[protected].

To my horror, this guy comes and asks rs 38, 000 for repair.. Are you guys insane? He even charged rs 500 for that useless visit of 5 mins

I know the first reaction of lg india will be that tv is out of warranty and outdated. But is that how you intend...

Hi,

I purchased the refrigerator in year 2012 and as per customer service and other details available on site my refrigerator is under warranty for the compressor. But the technician and his manager is saying that it is out of warranty because the warranty was for only 5 years.

I have pasted the link below which says that the warranty is for 10 years and the compressor should be replaced free of cost.
br...

I bought the lg split air conditioner 4 yesrs back and the from 3 month of purchase i am facing quality issue in it, they repaired 2, 3 times but not succeed, once warranty gets over they quote me for replacement of cooling coil and they have done.
It was my worst experice with lg product as well as service they had provided.
They sold me a faulty product as am getting a cooling issue at every 3 to 4 months interval, now again...

Bought lg microwave oven on 17th aug'19. We've been calling the service centre for the demo since that day to which they respond like.. We will send someone today (Which they didn't), we'll call you back in some time, i'll tell someone to call you, our man is coming, will reach in 10 minutes etc etc. Still haven't received anyone. Didn't expect this from lg services...

Ac issues
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Avi Bhavsar
May 31, 2019, 4:35 PM
to serviceindia

I am Avi Bhavsar and my registered number is [protected], as I have purchased my AC on 20th March 2019 and model no.is KSQ12SNZD split AC. As these ac has 3 issues they are
1.Cooling issue
2.Scratches
3.On decor rusted water is sticked means it have rust inside ac somewhere.
These issues...

Sir.
My name is kiran from kollam. My lg front load washing machine was not working from last week of july 19 and i raise a complaint through customer care and on aug 2 one technician came and told that one control panel is not working has to replace. But even after two weeks no response has came from lg side. After that three times i contacted customer care once the technician called but till today nothing happened. I never seen...

Last a year ago, I purchase the LG 4K TV model no 43UH650T . And a few months ago 26/4/2019 I got the problem of panel due to physical damaged occurred and does not coverd the warranty .i agreed, I pay the charges of new panel and covered the warranty of 6 months of company service . Last a week i got the problem of panel due to vertical lines .i complained the customer care no on date 9/8/2019. They told me that the warranty is still on.i...

Lg washing machine 2017 was purchased. Now that machine does not work suddenly, whose complaint i filed on july 29 in the lg toll free number.
They sent the technician and they told that the display button does not work under warranty. I bring the display and replace it. 14 days left no part changed and there was no response from the technician and his team.
Very bad experience. The technician and his supervisor did not respond...

I lodged a comaint with lg customer care of my new split ac purchased on april 2019. Lg personnel came and did nothing and told it's a gas leakage problem and went away by telling that i will receive call from lg. My problem was not resolved can a product get bad within 3 months of purchase. Lg personnel behaviour was rude and disgusting. Customer service should be of quality such disgusting professional work here i got a call from lg [protected].br...

I have purchased a new split ac in the month of april. The ac is not cooling a complaint was lodged with lg customer care. An engineer visited and done nothing and told it's a gas leakage problem. Such kind of people with so unprofessional attitude work here. He behaved very badly. He even didn't give time and went away. Without resolving my problem he told you will get a call from. Lg

Please look into the issue. Such type...

Dear sir/mam i bought the this led on date 05/062015 from future retail worth rs, 55580 and product was delivered on 06/06/2015 and led installed by lg on 11/06/2015 second day i saw a spot on display then i visited future retail and i complained there for that error so they said to register complaint to lg then i registered complaint to lg customer care so a technician visit my place technician name was janrdan mishra (Mobile no.[protected])...

I bought a fridge on 31 july and it has been 10 days but the fridge us still not working i have already complaint 2-3 times but the engineer comes to check the fridge but is still not able to fix the problem. I have not been able to use that fridge for even one day. For a product as important as a refrigerator it is very slow service being provided by you as all my food is getting spoil because of the irresponsible behavior caused by your...

I had purchased a double door refrigerator in 2016 from your authorised dealer madhu electronics at nashik. Since the refrigerator stopped working, i raised a complaint on 5th of august. Your technician visited and informed that the internal panel where temprature controls are given need to be replaced and he will order it and expected to receive in 2 days. While contacting him yesterday, came to know that spare is not available pan india....

Purchased a LG WT7100CW clothes washer. Within three weeks it started having issues completing a cycle with having to be restarted MANUALLY.
Finally failed completely after the 30 day warranty had just barely passed. Had a LG service tech attempt to repair it twice. On the second call after the main drive assembly washer parts were replaced it was determinced that the electronic motherboard needed to be replaced. Have to wait for the...

Bought their brand new ac in april2017... Regular service was being done, in march 2018, got it serviced from lg only.

In may 2018 i complained that the airflow has reduced drastically... Over smart engineer comes and just serviced the ac again and says its normal and was only concerned about visiting charges.
Within 15days of his visit we felt the cooling also gone down, thought maybe could be due to heat, in july...

I have bought fridge in 21-oct-2013, before a few months ago bottom part was not colling. We did complaint rnp[protected]/13/11/2018 and service executive contact us, they told us there is some ico blockage and we resolved that. After sometime again the problem arised and we complaint again (Complaint no. Rnp[protected]/29/11/2018). After few days i received a call and he said we are unable to repair the fridge, please get 15% amount from...