LG Electronics Complaints & Reviews

We have bought our refrigerator three years back it's design is very poor as whenever we defreeze the ice melts and the water is accumulated on all the compartments spoiling all the things kept. The vegetables, milk, eggs, cheese, butter, etc. Gets rotten not even in 2-3days. There is ice in the freezer but whenever by mistake we keep ice cream it is always melted even after keeping at high temp. We have done a big mistake buying this refrigerator...

Sub. : question mark on quality of lg company

Inspite of repeated reminders for already refilling gas and replacement of defective parts, lg refrigerator is not cooling, but no action has been taken till date.

I am suffering mental agony and harrassment due to negligence and irresponsible in the service of lg company, a reputed brand, which could not be compensated in the terms...

Hi team,

I have a dishwasher which is in warranty and it is not cleaning the dishes properly. I have complained about this for the third time and still nobody has bothered to visit my home to get it fixed. It is really frustrating that nobody is interested to solve my issue. I hope you will look into this matter. My complain number for the third time is rnp[protected]. It is still in warranty period. I purchased it in oct...

I having lg refrigerator 190l at vadodara self india vip road opp bright school today have someone call this number [protected] here name is bhavesh he was use to ruff and worst talk in call he was not have seance to talk girl and he call back to back we have very disappointed to here service and also bad and rude behaviour ur employees i feel to like fool after here talk in call i humble requests to take some action about here man...

I having new LG frize 190L vadodara cities today have someone call to[protected] her Name Bhavesh local service provider but he talk to very rude and worst he no have sense to talk a Girl he was edited to continue call back to back I'm very disappointed to here service and feel to bad why we r choices LG also have lots of options to take it
Hope we have to positive reply...

Last year purchased freeze is not working. While calling customer care no.[protected], they refused to register complaint and said that they can't register due to heavy calls at their end. And since yesterday telling that "someone" will call me back and take my complaint. But nobody calls. There could be a problem of compressor which is under 10 years warranty and that could be the reason, lg is not responding.
Purchase invoice...

I bought lg inveter ac on 12th april 2018. This is the 10th time i made complaint to lg and they are not taking it seriously.ac is not working at all and service man always say that ac gas is leaking. They are not giving me replacement and forcing me to take 13000 insurance. I am widow lady with no income and i spent alot to bought this ac and sevice station is not helping me at all, request to take immediate action on lg. Phone - [protected]...

We have taken 2 lg 1.5 ton 5 star split air conditioners model number ks-q18pwzd each cost rs 41500 on march 7th in bajaj electronics visakhapatnam.
We have purchased them through hdfc credit card as merchant promised us that there will be 5 percent cash back and also absolutely zero percent interest on emi mode. Trusting their words, we have taken two ac's through emi mode. 9 months emi 4610 per month. Now in our credit card bill,...

Lg oled tv panel gone bad in 18 months. Its covered by reliance extended warranty coverage. I am behind lg and reliance for the last 5 weeks but still no resolution. Though reliance insurance is covering the panel replacement cost but very poor response from lg. The seems liked closed my case by some very poor irresponsible customer service engg (Service manager is vijay). My patience is running out and will file a complain with indian national...

I purchased lg washing machine 80bkf21p on 15 december'13.
I have complaint on your customer on 24 march '19 regarding drain problem in machine. Complain no is - rpn[protected]. Service engineer checked machine on 25th march'19 and told pcb board is not working and pcb board is not available in service center (Unique electronic panchkula). Service engineer told pcb board will be arrange 3-4 days but10 days has left and my machine...

I purchased my LG double door refrigerator in July 18. After 3-4 months o[censored]se it creates irritating noise. Then I complaint about it in LG customer service. After that the noise is low but again after 2-3 months it creates more noise than previous. I again complaint in LG customer service. This time technician told that this is normal because this refrigerator has big motor and this sound will come and didn't do any repair. It's very difficult...

Respected consumer compliant team,

We have purchased lg split ac (1.5 ton) in jun-2014 in hyderabad, it is said that compressor is having 5 year replacement warranty. But after lg ac team checking it, now they are saying that you do not have 5 year warranty and cannot replace it.

I am much worried that 5 year is going to complete by june-2019.

In this regard, i request you kindly take up this...

We have purchased lg dual inverter ac on 16th march and was fitted on 21st march. And lg is advertising as same day delivery and same day installation. And after it got installed if we run the ac for 3 hours also the room is not getting cooled and an error ch 38 is displayed and is getting inoperative until we switch off the power. Bought the new one with trust in lg but got very much disappointed with this and i need an immediate action...

Lg service is horrible. After continuously calling them for the past 3 days to come and repair the fridge but still no response. The fridge is under warranty and they have all the details of the purchase in their system but just because we lost the bill they said we will have to pay for the part, we had no choice and agreed to pay for the part but still no response from their end. They just keep giving different numbers but nobody is responding....

Lg provides horrible service. It's been 3 days i am trying to get intouch with them for my fridge but no response from their end. I called on [protected] then they gave me another number [protected] but still no response. Lg provides horrible service. No one should buy their products. They really don't care. They are only interested in collecting money. Buy at your own risk lg products. I guess they are trying to loose all their customers...

LG's after sales service is third class. Have used #Voltas AC in past and have not experienced any such issue.

I've been trying to get my AC serviced since yesterday and till today they made no progress on my ticket.

Contacted LG's customer care 4 times and finally got service guy number - out of two numbers, one is switched off and other is not in service.

I am deeply disappointed with #LGbr...

I have a 687 ltrs double door refrigerator, whose doors got dented in transit. I approached lg customer care and registered a complaint on 8 march 2019. They sent mr neeraj ([protected]) to check the refrigerator at my residence in ghaziabad. I paid rs 295 as visit charges. He sent me a quotation by email thru my kartar singh ([protected] kartar. [protected]@lgepartener. He quoted rs 12014 as the cost of replacement of both doors in his email dt...

Hi,

I brought lg ac on 27/03/2019, today 30/03/2019 i had been at home for installation and the process has not yet completed due to hole drilling issue. Service team tried drilling the hole but not able to and asked us to see for any drilling persons without letting us know about their in-house drilling people availability and they left the process b/w saying have it drilled and will come in 1 hour at 5 in the evening without...

Dear sir madam

I had asked for lg washing machine repair through the customer care toll free number. They recorded my address and within 30 minutes i got a call from a lg technician. He represented help squard online services. The office is based in bangalore yeshwantpur area. I do have the receipt along with the address.

Lg technician had inspected the machine asked for mother board repair. He came back after...

We purchase a single door refrigerator in jun 2018 after purchase with in month our compressor get changed by company due to fault after that with in month his gas get chocked and again they take it to service centre and repair it. After again with in month gas get leaked and when we refused to repair it and demand to change the defective product company representative mr raman and pardeep call from company and said that if after this repair...