LG Electronics Complaints & Reviews

An lg led lcd tv bearing model no 28lh454a was purchased by me on 26.02.2018. Currently the tv is not working properly (Picture problem). Online complaint was registered through the toll free number of lg on 06.01.2019 (Rnp[protected]. Service engineer came on 07.01.2019 and told that the display is broken and it does not come under the purview of warranty. The tv is wall mounted and there is no chance of the display being broken. I am...

We have purchased a microwave oven from reliance digital dated 16th december 2018. The product is defective one. At the time o[censored]sing it some spark noise and smoke smell is coming from inside the oven. So we have registered a complain to customer care bearing no rnp[protected]. Technician visited and informed us that the magnetron is defective and it should be replaced. So we request you to kindly replace the product with a new one being...

Dear sir,

i have purchased a side by side refrigerator. Description as follows:
model code: m247ugln
description: lg ref - 679l linen brown
chassis no : 809trvm11263.

wide invoice no 5445 - doe dt 15th nov 2018 from m/s, arcee electronics.
cost: rs.99, 000/-

they deliver the same on 16th nov, day one onwards we have a problem of door. Initially doors was up...

Below is an email sent with 11 reminders

Received date : 26/11/2018 12:26 17
The type of inquiry : new products
Product/model no. : single-split wall mounted/lsa5cp2af5

Below is an email sent to snehanjali thane and have sent reminder as well, however there is no reply. Request you to please intervene and help to replace this product.

Dear sir / madam,

My name...

I was purchased washing machine of lg front loading in year 2011 and company assures me for satisfaction of product and 10 year guarantee of motor. But now last 2-3months our machine is not working and technician cheque the machine and advised for change the motor which is under guranty.. But unfortunately the bill of machine is not traceable and technician demands bill for exchange the motor. It is worth mentioning that date of manufacturing...

I would like to inform you that we have purchased two no of lg inverter ac 1.00 ton and daikin split ac 1.5 ton with vguard stabilizers booked at m/s. Vivek private limited, vc manapakkam rdc and materials delivered from east tambaram shop. Total cost of the ac of both is around rs.77500/- in that one of the lg brand ac fixed in my room is giving continuous trouble from the date of fixing, within 10 months it has been repaired three times...

Hello

Please see the below mail which we have sent to the company for which i haven't receive any response. Kindly guide me on the below or can call me on the number provided in last of my query.

Through this mail i like to request you to repair my smart tv without any charges.

Please note that i have purchased the smart tv from the agent at 14, jayanti market, jaipur

Because of...

Horrible customer service.I have the manager number which was given by customer care: [protected] who intially told me they will be attending but soon later started disconnecting calls.Then of course customer care people Vijay and apparao very rudely people.All they do is just speak rudely to people when the customer is not provided service.This is from Hyderabad. please never buy Lg products....

Dear lg team,
I have bought lg led tv on 05-feb-16 at sathya dealer at chennai, tamilnadu. As per lg there is 1+1warranty ie one year extend warranty, so totally i have 2 years warranty on my led tv refer attached bill copy for your ready reference. But last month i have facing picture issue on my led tv, ie there is vertical line on the display. But immediately after two years completed problem is started in lg tv.
So i request...

Our lg washing machine, model no. Wf-t7519pr. Afspeil, had water leakage issue and we complained at lg helpline no. For the same on 3rd dec 2018. Lg service engineer visited our house on 4th dec 2018 and informed that the machine needs to be taken for repairs at the workshop. We were told that they will inspect the problem and let us know of the repair estimate before any repairs are performed. However, we were never given any estimate for...

Hi,

Pl find below the details of my purchase:-

New side open refrigerator

Bought from bajaj electronics, madhapur.

Invoice number - 1212/18e/s-15710

Product name - lg ref gc - b247 sluv

Date - 05/01/2019.

In the name of - mrs. Sneha roy

After this i paid another 1, 500 for the delivery team.

Then another...

I have led lg tv model 22le5300atr, lg service technician saying whole motherboard will have to be replaced as it is not repaired, which is equivalent to the cost of new led tv-rs 7000/-
Even computer motherboard is repaired in india. I think lg in india have screwdriver technology.
Who will buy such tv if they are not repairable in india, even simple technician can replace whole electronic piece of equipment.
Who will...

This is to inform regarding my complaint given on 21st november for lg front fully loaded washer. Still not rectified. People experimented still in vein they just say parts not available for few days later when the parts come they say they are fine in the machine some other parts gone. So please solve the problem. Fed up of lg services and now products too. Scared of buying lg products....

Dear lg team

Im very disappointed about your service.

Complain's are rnp[protected] and rnp[protected].

Note: my led tv is under amc

Can u pls share the time-line to resolution. Im suffering from since 21-dec -2018 to till date. Were is ur 7-days replacement policy.

Pls get it attend & resolve

Regards
Anil yadav
[protected]/[protected]...

One no lg make refrigerator has been purchased on 02.02.14 from m/s capital electronics, madhyamgram, kolkata-700129. But after covering the warrenty period the refrigerator is giving so much trouble. Several time engineers came to rectify the trouble but could not rectify properly. So i make an amc for the item vide no. 15027102 & valid from 30th july 2017 to 29th july 2019. Again the refrigerator became defective and accordingly a repair...

My tv two year old tv is not getting switched on. The service guy says smps problem. Why this issue for a new product. The components used probably are not of good quality. The repair is yet to be undertaken by the company. As it is out of warranty, the company wants to charage but i want replacement at no cost to me as the product is only two year old and sparingly used....

Contacted lg on 13th december in regards to a air conditioning unit not working.

They informed that they require certain information such as the code on the air conditioning unit, the proof of warranty.

Once the supporting documents were sent there was no response from lg.
Until i made a phone call. It has been over 2 weeks i have spoken to countless of people such as oliver, june, kirby who never had...

I have purchased a lg mobile spirit 4g lte online from flipkart and it had battery issues because of which it was not charging. After registering the complaint against the issue to the lg service centre it has been almost 3 months and as on their promise given for replacement of phone has not been done till now.
I have attached the bill copy.
Lg service centre
20/21
H wing ansa industrial estate
Saki nakabr...

Refrigerator model:gl-d322jsfl
Serial # 508nrmg054755
Purchased from elisha enterprises, bill no.047. Dt[protected].
Lg technician attended to on-site job # rn[protected] and damaged the coil when he opened the freezer to replace thermostat on 9-oct-2018.
After putting number of calls and they didnt want to repair on site the refrigerator was taken on 20-dec-2018 to lg workshop at betim goa. They say the coil...

I bought lg front load dd 8 kg washing machine about 2 months back and since then it is giving trouble. While washing it leaves its place and sometimes moves almost 2 ft. We have called service engineer 4 times but they are not able to solve the problem. It is one of most expensive washing machine costing some inr40k and giving such trouble. I really feel cheated by lg.
Hope someone reads this and gets in touch with me on
Sudhir....