LG Electronics Complaints & Reviews

Hello. I had raised a service request on 11th feb 2019 for no cooling in refrigerator. Also there is frost formation in freezer in a frost-free refrigerator. This is ridiculous. The response given by service center is "product cannot be repaired and new refrigerator needs to be purchased". I don't want to buy new refrigerator. I faced same issue 5-6 months back and spent rs.5000 in rectifying it. Now again the same issue and it becomes not...

Last year 23/02/2017 i have purchased ac for our drawing room of lg dual inverter.

As we were two in family so usage was very limited during dinner or lunch.

But this summer some relative had visited to my house so we use drawing room for sleep at night as it's the only room after bedroom having ac.

But this summer i have faced water leakage from internal unit, even my entire sofa got wet due...

We purchase 4 lg appliances last january. Fridge, convection oven, over the stove microwave and a dishwasher. We thought that we purchased a great quality product, top of the line. We were getting a new kitchen and the completion was in april. We have used these appliances less than a year. The fridge has a new circuit board installed today. Only because we purchased extended warranty. They have to come back and replace the motor on the micro...

Dear sir/madam,

This is to inform you that we have purchased lg front loading washing machine from reliance retail ltd (Reliance digital store, udhna, surat, gujarat) on 6-sep-2018 but we regret to inform you that said washing machine has not been working properly since last few days. As soon as we load the clothes and start the machine, it is vibrating with high loud. Also inform you that on 28-nov-2018, we have raised the...

The lg authorised sealer in kadapa city is forcing us to buy water filters package for 2 years at the cost of 11000 instead of catering our need of replacing the filters for 1 year package: this is utterly unprofessional and dissuading us to buy lg products. After spending 34000 on water purifier, getting this kind of service is very disappointing. Please ensure that authorised dealers provide service as per the customer needs and not force...

We bought lg refrigerator gl-t542gnsx in jul 16. Since last one month, cooling does not happen in fridge. After repeated complaints, lg service team came, took service charge and claimed that issue is resolved. When we complained again, they said machine has internal problem and it cannot be repaired and we need to get a new fridge in replacement. However, lg is giving only 80% of bill as depreciation and new model is costing 66000. Company...

RNP[protected].I had purchased a tv 43uh650t in Jan 2017 and the display screen was broken by mistake. I called up customer care on 30th Jan 2019 for replacement and after several follow ups, got a final message as the display screen has been discontinued and cant be repaired.
Note- its hardly 2 years of my purchase, this is been told.
How can you sell products which will be discontinued in 2 ysrs time? How can someone trust...

I have bought lg (Himalayan cool) a/c 4 years back. At that time the installation was done by lg team (Provided by quilon radio service trivandrum kerala, shop from i bought the a/c). Now when i shift my home after 4 years i dismantled the a? C thru lg customer care and when i asked for re installation in my new home, they are saying that during the original installation lg has cut some copper pipes which i need to purchase now, if i want...

Thanks for your worst service, i would boycott you guys, i'll make sure me and my family will never use your products in our entire life.

Washing machine issue. Complain number rnp[protected]

Gokul nagar katraj service center guys looking into it, good thing is that they aren't picking up my phone, i'm following up these guys since more than 1 week.....

Hi frnds, please think 100 times before you purchase lg product. I purchased tv costing 51k in june 2017. Its not even 2 years, in november 2018 i got to know tv display is damaged. So immediately i raised complaint to lg customer care. The very next day they sent service executive named rajendran to check in which i paid him by my pocket. He confirmed me that panel is damaged & also told that he will replace that next day. When we called...

Service department want give me the manager name and telephone number. Asked for head office email address and phone number. Did not give it to me.
Came to assemble the washing machine. Had no clue. Watching from youtube how to assemble the machine. Reading from the manual book for demo. Which i can do it myself. Cost for the machine rs300000 lacs.
Not happy with the service. I have gone with the wrong company. I want to give...

Lg water purifier model ww180ep water pipeline to the lg refrigerator model j31ftuhl. It was convinced me while purchase of the refrigerator that water purifier water pipe line can be connected. Now, the lg dealer, kurnool, lg technicians, deny to connect water line to the refrigerator. Lg customer service staff whom i contacted by phone also told me it is possible. The lg electronics authorities unable to do their job and neglecting even...

The fraud with me by shakhi enterprisewho is the dellar of the lg company in ballia uttar pradesh actually they click my lg washing machine bill photo and the machine but they did not come again when i talk to comtumer care they said the complain or parts has repaired but they did not come to me and take all the parts and sell the parts for the company profit and my machine is in warranty now i should complain to jago grakh jagooo.....

Purchased one lg full hd led 32inch tv 2 years back and now it is not working. Technician from lg came, checked and said that motherboard has gone because of some output complaint. There is no electric fluctuation in my house till date since 11 years and only another output is asianet cable which has no current in it. Technician is saying that to replace mother board it will cost around 4000. This is absolute looting....

I bought a lg tv from vasanth & co tnagar, chennai and got it delivered to my father at kootapuli near nagercoil on 5th of january 2019 but the lg person came and installed the tv on 11th january 2019. After 11 days post installation my tv was not working and post complaint, the lg service man came for an enquiry & checked my tv and told that "its a manufacturing defect". I asked for a replacement since it was only 11 days old (From the date...

I make a complaint for lg tv for this complaint your executive visit and suggest tv dry to sunlight for two days and i pay rs three hundreds but problem persist then i again make complaint then your executive visit and tell me company has close this model and do not available spare parts of this model i can only replace picture tube and board

So why did register my complaint while this model was close and not available spare...

Dear Sir
I have purchased one Split AC(1.5 T) on dated 6 may 2018 and it has been told that there are three free services will be provide by LG .In sept 2018 first service was done vide request no RNP[protected] after which AC was start making sound while moving the flap swing, which was discussed on the same day with the engineer came for the servicing and he stated that this is normal after the servicing and after a week winter...

Hi i bought lg smart inverter in dec 2016 and in dec 2018 the cooling started reducing... And eventually in jan 2019 my fridge conked off... After repeated follow up for 1 week exactly, a rude mechanic came saying some part was damaged and took 3000 from me... Later after 5 days exactly again my fridge got spoilt with no cooling... And after 8 days of follow up same mechanic came and told me another 3 parts are damaged including some duct.....

I purchased lg freeze double door costing rs 68000/- on april 2017. It was working properly for the first year and the internal warranty of the freeze is also for 1year only. After 1year the cooling began to slow it's effect and slowly slowly on 28th december 2018 the freezer suddenly began giving cooling equal to freeze... On -6 degree the water wasn't being condensed to ice. This thing continued till 14th of january 2019 than the freeze...

Dear Sir

I had made a complaint to your call center on 7 Sep 2018 regarding the failure of Defrost in my REFRIGERATOR GL-528 GSX5(SV).

Your Mechanic had come and on inspection told me that the Heater Plate in the Refrigerator had failed. He said the Company would not do anything about it. He volunteered to install a Plate privately, which I refused.

I had to go abroad, hence did not pursue the...