LG Electronics Complaints & Reviews

I have bought lg 49 smart tv in feb 18.
And took an extended warranty of 4 years from lg. Now there is problem with the panel and instead of fixing it they are asking us to buy another tv by paying the difference.
They say the panel is not available with them therefore by a new tv
Why would we pay for it when it’s under warranty and fully covered...

Hi,
I have recently purchased lg top load 10kg washing machine after so much assurance from sales representative, but i am very much depressed and upset when i saw the performance. Two lg representative came and accepted that this machine is not able to clean the cloths. I have purchased knowing that lg is a good brand name and ensures better experience but i was wrong.
Kindly suggest the way forward.
Attached is the...

We purchased an lg semi automatic washing machine with rat away technology on last year from calicut koyilandy electronics showroom.It was nice and good working.But on this month the machine was attacked by rat itself and maked holes in that.The rat made holes on the India's first rat away machine it self.we are so disappointed and sad in this case.can you please help us by exchanging our washing machine with a new one....

I bought a lg smart tv model no LED 42LF6500 from lg dealer after 2 years I have seen two backlight(reflectors) are falling down so white spot is appearing on display so I called technician so he told me to change total panel and it vil cost 9k and service charge 1200.after hearing I was shocked it is costing 30% of new tv.i think their is manufacturing defect in panel pls suggest.my contact no [protected]...

Hi,
My name is Parveen Kumar. My contact no is [protected]. I bought a new LG LED(32inch). Due to some technical issue, it fluctuates again and again. This issue happens many times. While I contact LG Customer care, they will come and try to fix it. This will happen approximately 3 times. They will check it approximately 10-15 minutes at my home. After that, they will go. While they will go, then approximate 4-5 hours later same issue...

I bought the phone at inr 45000 only to discover the two best features sold as flagship — screen and sound are defective within 6 months. There are lines / ghost images on screen when the back light dims out or display light kept below 50%. Speaker sound for music can be heard only if it is at 70 % or more. Approached their thane service center. He said they will change display and for that leave the phone behind. Cost of replacement will...

We are very much sad & shocked to see the working & falsehood behavior of mumbai lg sevice centre. We had bought the refrigerator on 09 june 2017, 604 ltrs from sony mony vile parle (W). On 22 october 2018 i had raised a complaint through lg app for my refrigerator. My refrigerator keeps going on and off for some time. Complain no - rnp[protected]. A technician name vivek phone no. [protected] visited my home on 23 october 2018 at about 1...

Dear sir,
I have a lodged a service request for my fridge. Your technical person mr. Venkat (Phone. No. [protected], [protected]) was attended the request on 02.10.2018 (Job no: rnp[protected], just changed the gas and charged rs.2400/- (Invoice no. 1178, dt. 2//10/2018) but my fridge is not working. The next day i have informed the issue regarding not working of fridge to service person mr venkat and service centre representative,...

Dear mr. Ceo,

Please note that i have purchased a lg dishwasher from unilets showroom at marathahalli, bangalore on third sept.
There has been so many problems with the machine as detailed below.

Problem description:
White patches are left in utensils and they are not being cleaned properly.
Solution suggested by you in the past: a part of the dishwasher was replaced and finish brand dishwasher...

This is with ref to lge's poor support service for washing machine under warranty.
Complaint logged on 28 sep 2018. Service executive visits after 3 days of invariable followup on 1 oct 2018.
Executive observing the unit ascertains within couple of minutes that we have physically damaged washing machine without a valid clue or a reason. While asking him that how such conclusion is drawn without an appropriate investigation.br...

We bought this product in september of 2016, and experienced multiple issues with the machine vibrating violently and moving far away from where it normally sits within just 6 months of the initial purchase. We had 2 different authorized repair companies out to "fix" it on 3 different occasions (All within 2 months), one of whom told us he believed the unit was either defective or had been dropped during shipping at some point.in any case,...

Hi there,

I bought the refrigerator lg 260 l frost free double door refrigerator, (Gl-t292rpzu, shiny steel, 2017) from amico agency, dapodi pune on sunday 21st october 2018 and got it delivered on sunday at 8:30 pm with a dent on the freezer door.

On seeing the same we contacted the agency and told the same thing to the salesperson who had given us the information about the bridge before buying it. He communicated...

I have a lg plasma tv 42 inches. Bought in 2011.
There were 2 issues for which i registered a service request-
1. Non-start from 18th oct
2. Sound fluctuation for the last 10/12 days.
Service request no – rnp[protected].
On 20th oct, a service engineer visited my place and suggested a device change which will cost rs 7500 approx.
Though i was not comfortable with the amount (I have shared a mail...

I bought an lg g4 smart phone about 3 years ago. I was completely satisfied with the product, but some days ago my phone suddenly froze and turned off. I took it to many repair shops and unfortunately i heard alotof of bad rumours about this phone. They all told me it couldn't be fixed and it was dead forever. They said it would happen to all g3 and g4 phones and i can only call lg costumer service for the issue. I bought my phone in iran...

I am an owner of lg led 42lb527610# 31200 bought on may 27 2014 from bismi appliances kaloor kochi. On 8 october 2018, my tv set suddenly refused to get switched on. I changed the batteries of the tv remote as a first measure. I then registered on line and received rnp [protected] on my mobile. There was not much action taken on this complaint. I had spoken to lg tv service centre edapally who informed me that they had no stock of remote...

My self abhishek r singh contact no [protected]. It is my painful duty to inform that i baught one lg refrigerator from snehanjali mira road, it is very disgusting and highly irating to even mention that refrigerator delievered to me was stopped to cooling in same day
It was noticed next day that refrigerator stoppped to cool then i immediately called their customer care and informed about this incident, they addressed my complain and...

I Received delivery of LG double door refrigerator on 13 October 2018, on 14 installation guy came and found some issue, and same was reported to LG center, as such tech engineer or tech person was supposed to come on other or next day as mentioned by them, but without informing me they have cancelled the tech visit and this has happened twice and it has been more than 4 days still waiting for some one to come and rectify the issue made lots...

Hi sathya team,

I have purchased ‘LG 55UK6360’ in Sathya agencies on[protected]. The product was delivered on[protected] and demo & installation was done on[protected]. Same day night I have noticed that their problem in a backlight, I see lost of light bleeding in the TV. The same day I have sent the video and screenshot to the LG technical Person and said that I’m seeing the problem, he said a tech will come and fix...

I have requested for servicing and repair of my out of warranty washing machine on 8th october vide complaint number rmp[protected], escalation vide rnp[protected] and subsequently faced the following service glitches :
A) untrained servicing
B) irresponsible and inconsistent response to follow ups needed
C) falsehood - service request closed as completed on system citing customer unwillingness to pay whereas service...

16-10-18
To,
The LG Service Center
Rajkot

Subject:- Regarding our refrigerator

Dear Sir,
We had bought a LG refrigerator 5 months back. This application is addressing the following issues.

(1) The bill is attached herewith.
(2) The piece is bought from Croma, Rajkot.
(3) The compressor is faulty.
(4) We had filed a complaint since 5 days...