LG Electronics Complaints & Reviews

6.5 kg front loading washing machine purchased in july 2016.in first week of aug 18 i. E. Just expiry of warranty, the display dimmed. Thereafter, a week, the machine stopped working. It is stated that as it is out of warranty, so i will have to bear the expenses and the pcb has to be changed which will cost rs.7000. This is too much. One can purchase a fully automatic front loading washing machine in 15000 of brand xx. Moreover, i have seen...

Worst after sales service experience for my lg monitor

Product : lg monitor - 18.5 inch
Model : 19m38a-b
Serial number : 609infk3q123

I had registered my monitor complaint from my registered mobile number on 29th july 2018

Your lg technician mr. Ravi bankar inspected my monitor and guided me that i will get replacement of my monitor within 4 to 5 days as my monitor was showing white...

We have purchased one refrigerator ( MODEL NO – T292 RSPN, SL NO – 805NRQV123628) from Cooch Behar, West Bengal. After 1 month of purchase it started giving problem as product inside the fridge not remain fresh. We have contacted your service engineer and they found four parts of the fridge faulty which was replaced later on. But problem is not resolved yet. Even after 2 months of purchase we have facing difficult in keeping the product...

I have taken lg ac on 19th may 2017 after a year in have faced problem of no cooling. Than we cantac customer support at the time of taking appointment they people said they will take rs 550/- with taxt but next day i was not available at home my husband was there those person come from senergy service centre mahim and charged 650/-. On thursday person (Technician) who come for repair informed might be gas is leaking so they need to take...

I had been to your lg showroom at jyoti electronics, tilak road, opp. Sarvesh hall, dombivli (East).421201. For purchasing refrigerator, television and lg purifier. Person at counter explained me regarding cashback offer. Accordingly, i had received one link on my mobile and i had filled in that form. Thereafter, i had received 100% cashback offer on that link with unique code number with a request to get instant cashback. But after waiting...

Sir, i was complained about my lg fridge gl-325tmg regarding replacement of shelves and crisper tray, at the time of conversation your representative told me that i have to pay service charges to mechanic when he visit to home after getting lg service for said complained, accordingly i had booked for your services for replacement of shelves and crisper tray shelve (I had a call recording to this effect) then after your rep visited on 21....

I tried to contact lg service centres for more than 15 times every time they are not responding
They not trying to resolve the problem rather they are arguing that they have done the complaint
What is the use in having the phone numbers when evarytime we kl they are not picking the phone
Even when tried to contact branch head he not replying
Please help me to raise a complaint aganist them...

Dear customer service team,

I understand lg name stands by it's own in term of quality product as well as meeting the highest customer satisfaction index.
In above scenario, with highest confidence i purchased this tv in jan'18 which is used in range of 5 hrs a week.
It means usage pattern was (6 months * 20 hrs) = 120 hrs in 6 months span
Unfortunately since aug'18 tv had power issue (Displays only lg...

Hi,
It is very disheartening to see the extent of lg service failure here in goa.

It has been one month i am complaining about my fridge which is not cooling properly.
But to my displeasure the problem hasn't been corrected yet. I have complaint four times and each time your incompetent engineers come and give all sorts of explanation about the problem and its solutions. But nothing seems to be working.
...

We have purchased product
Lg semi automatic washing machine
On 5 august 2018 from the dealer gajanan electronics, while having a demo of product from dealer they found product it is defective. So dealer wanted to verify with lg executive, he did a temporary fix to a machine and given a demo. But again another day we faced same issue. Now they are telling us to service again, as it is new product and from day 1 if we have to...

Dear concern,
This is in grave pain and frustration with your lg products and after sales service.
I bought a tv[model no. 32lf6300-ta] almost 2 years back, suddenly on dt.13/08/2018 i have to register a complaint[rpn[protected]]for not able to see the screen.
— after a rigorous follow up, your engineer [contact no. [protected]] has visited the premises and updated the defect and estimate to replace the same, while...

Poor service by helpline and service center. Let me take this as a test case and see if your service center can resolve a simple task.

Model wf-s7012dn, topload

Cn[protected]

Issue: water is coming out of the washing machine from behind.
Resolution: need s simple inlet pipe.

So far what happened: called 4 times helpline and the first three times was royally mislead by...

Dear Team,

Subject - Regarding Wrong TDS deduction for Somnath Bartakke

This is with reference to above subject, I have purchased one Refrigerator from Saluja Electronics, Sr no 23-25, Plot no 534, Satara Road, Dhankwadi, Pune, 411043 on date 23rd December 2017.

I have purchased this asset with my own money at that time. However, while filing my ITR, I came to know 3000/- are deducted on the account...

I hv bought an lg washing machine on 17th aug 2018. Today is 21st aug 2018. No one from lg has visited d site for demonstration. And the store salesperson from patra electronics have failed to gv any support and on top of dat misbehaving with me... Not taking calls, disconnecting the calls, not responding to my queries... The product dealers at rourkela m/s patra electronics are not responding. The salesperson at the store who sold the product...

This pertains to my complaint ref # rnp[protected].
I noticed that on both the outdoor units installed on the ledge of the floor of my balcony, the black rubber insulation has deteriorated and have exposed the copper tubing. It is just one year since the installation. This is because the installers have not bothered to cover the insulation with proper tape. Last week i made a complaint and an engineer visited my place without necessary...

I am dealer of lg company. I had purchased lg 50 inch plasma from lg company. As it was displayed in my showroom, its panel is defective and not working properly. I also reminded company many times about the problem but there was no solution has come yet. This product is more then 50000 rupees. And it is pending from more then 2 years and company has stopped replying and trying to avoid the situation. As it is still in gurantee so it is a...

We are visited pai international at chikmagalur. We esquire the price of the mobile samsung j6 at there the sales representative name is suheel ahmed initially explained features of the phone and when said the price is too high compare other shops he suddenly became rude and rudely behave with us and behave very unofficially. He keep on challenging and arguing about price of mobile it’s too irritating for customer like us so please look...

Just like many others, my lg tv started dropping the reflectors and now i have 15 white lights on my screen. I called their customer service and they refused to acknowledge that their design was flawed and because the warranty was up, they would not pay for the repair. I was told they would send the complaint up the ladder and would be notified of the outcome by email. I did not receive an email or call and it has been over a month. Needless...

Shame on you lg service.. Worthless service by lg. I purchase lg q6 on 15 may2018 but this phone is manfac ture defective piece network problem in this phone at starting time. I contact lg service centre at 44c chandigarh this service centre enginer change pcb my phone but not solved my issue and this engineer put screeches on my phone back side.. I contact lg helpline so lg helpline provide area service manager but this manager don't pickup...

I bought a dual inverter ac last year which was installed on 24/7/17.. It has 5 year condenser warranty.. When i lodged a complaint (Complaint no-rnp[protected] in lg a technician came and he hardly took 5 minutes to look at the problem and told me that condenser is damaged and it will cost around[protected]rs to replace it, when i asked him about the warranty of the product he told me that the product comes with only one year warranty.....