[Resolved]  LG Electronics — Fraud and Cheating made by LG technician in Bengaluru

Address:Gulmohar enclave, Kundanahalli gate, Marathallinpost, Bengaluru

I Register a complaint with LG for my LG LED TV repair on 25th May 2019. My LG LED TV model number is LB5060. LG technician done a wrong fixing inside our LED TV, due to that my TV damaged and it can't be repaired itseems. Attached the screenshot of the bill or re riot paid on 25th May 2019. Hence requesting with the forum is to please help me with the Justice and ask LG company to provide valid service or to replace my LED TV, as the cheating or fraud done by an LG technician, Bengaluru.
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Sep 16, 2021
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2021
LG Electronics Customer Care's response
Dear Customer,

Sorry to know that your experience with us was not a pleasant one. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
Complaint comments 

Comments

Thank you so much for responding, but really felt bad and also sad, since 10 years we are using the LG products like Refrigerators, Front load Washing machines and 2 TVs, but due to LG technicians carelessness I am going to loose interest towards LG and thought nit to recommend to my friends and colleagues. If I get resolution in getting my TV Repaired, as the issue done by LG verified technician. i expect the resolution from your end. Here shared my mobile contact number

Ph: +91 [protected]
Name: Darshan M R
Location: NRI Layout, Ramamurthynagar, Bengaluru-560016
Hi LG, still I didn't get any calls from you people even after sharing my contact details. This actually shows your carelessness which your technician done to my working LED TV. I want my problem to be solved, wherein the problem created by your LG technician. Or else will move forward to lodge a fraud complaint in Consumer Forum with the valid bills or receipt I have.

To update to you all, today I recieved a call from LG customer care, below shared the number from which I recieved call and they said we are from LG Help Desk.

[protected]

These people share few voucher code to get my bill amount refund which I paid to LG technician on 25 May 2019. I get a doubt and didn't proceed with the procedures they suggested, which later I realised that it is fraudulants called me. But I never expected this from LG help desk. Again very dissappointed with the LG.

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