LG Electronics Complaints & Reviews

There was water seepage continuously from our LG refrigerator for a few days. We googled through the names of the LG service centres and found one SS Enterprise Pvt Ltd. We contacted them, and the technician came to repair the same. on July 15/2021. He did the job and provided the invoice for a total of Rs.6000. He was paid in full by my mother.
The same issue of water seepage still continues and in spite of repeated phone calls, they are disconnecting our phone and the email is also bouncing back.
I am attaching herewith the invoice provided, and request you to kindly look into the matter and provide a suitable repair service to resolve the matter.
Thanks

I purchased one lg side by side refrigerators on may30 2020 from cash and carry metro and they said that I will get oucher of rs 5000/- through uploading online and in that oucher you can buy. Anything worth rs5000/- but till now I have not given anything and saying it will come today, tomorrow and I have sent lot of letter to and they are it is still in process which they said I will get the oucher in one month but now it is almost 14 months over and still I have not got anything

It's got more than a week but My Television is not repaired till now. I placed a complaint regards My LCD TV before 10 Days to so-called LG Customer Care Service that it's not screening and connecting correctly and efficiently but not a single technician come to check My Television's Defects and I am continuously receiving calls from LG Service who are avoiding My Complaint and continuously asking me to repairing My Television from other local shop.
That's why I'm posting this Complaint against LG Electronics.

I had purchased an LG Refrigerator on Dec 2019 from Vijay Sales, Chakala, Mumbai. In just 3 months time in Feb '20 the Refrigerator cooling stopped and i had to call LG for the same. LG technician visited and refilled gas as there was a leakage as confirmed by LG technician. During that time I had requested them to give me a replacement of the fridge but they refused. Now 4 days back suddenly again the cooling stopped and all my groceries and perishable products got spoiled. Since I had purchased the product from Vijay Sales, Chakala at Andheri East, Mumbai i raised a complaint regarding the same. I was assured by LG and got a call from LG yesterday i.e 27th July that the technician will visit my house but till date they haven't called or visited my place. This is what i have been experiencing from LG.
This feel like i have been cheated by LG and seems helpless.

Respected sir,
I'm Mohammed Safwan Hafeez from Mangalore karnataka- 574143.
I literally had Bad experience after buying a LG washing machine Model No 1084WFES5A. I have Complained so mamy times and i didn't get repaired. Service people have visited and tried to repair and they told us to that it wont get repaired here we need to take to the service centre and they took it for 15 days and they returned with the same and with extra problem like door, dryyer and PE error. Please i request you to replace the washing machine and solve the problem which we are facing from last 5 months.
Please do Contact No.[protected]
Thank you

Purchase a double door refrigerator from LG SHOP AT DEHRA (M.R. ENTERPRISE) on[protected]
This it got damaged due to electronic plate issue which got replace by engineer after 15 days
Now again this refrigerator stop working from last 3 days contact shop they ask to lodge complaint
We are harrasing again and again due to this product
Kindly provide permanent solution or replace the same

I have paid 5310 towards the AMC service for my LG water purifier on 05-Jul-2021. The warranty period have been started from 6th july 2021 to 5thjuly 2022, without even fixing the issue. They have taken the payment upfront and havn't repaired the purifier till date. Its been 23days and they are giving diff reasons everyday and not fixing the issue. They are cheating customers, our hard earned money is taken from LG and without even fixing the issue how can they start their warrany from the said date.
I would require immediate fix from LG and also extend the warranty from the day they replace the filters, if not they should pay my money back with the additional loss occurred to me towards buying water from outside.

Yesterday I have registered for re installation of water purifier in Vadodara for 24 hrs via customer toll free number. They have given this responsibility to Krishna services in Vadodara. Already 24 hrs has completed. But no one still has contacted me. I have followed up by three times but still Krishna services has not contacted yet. It's urgent.
Really, Service is very poor. Now i have to think for service before buying any product of lg.. No meaning of purchasing of product if service is very poor..

Hello Team,

I have not received gift vouchers from LG company, I bought Double door refrigerator on July 2nd 2021 from Pia store at Ramanthapur.
I supposed to get vouchers for within 14 days as that was the offer mentioned on the product.

Please look into this,

Thank you

I purchased 7.2 litre LG semi automatic washing machine in 2015.Today (26/july/2021) the dryer cover is broken. I went to the service center in below address. Since it's a cover i asked for it so that i can fix that myself. But the service center staff mentioned it's a service part and only service technician can fix and they will not sell it to customer directly. Even after telling them that i can fix by myself they keep on repeating the same and asked me to raise complaint through LG toll free and the service technician will come and fix this. cost of the cover and service technical charges should be paid they said.

This is really not tolerable. I didnt ask the cover for free. for fixing a cover why do i need a service technician. This is pure day time robbery. I want strict action to be taken against the service center else i will file a case in customer court.

Lakshmi Tronicks
Address : F 13, Indiragandhi Road, Fairlands
Area Name : Fairlands
City : Salem
State : Tamil Nadu

My LG Dual inverter AC is not working from Day -1 of purchasal, could you please help me with resolution of issue.

Already raised issue earlier : 2631195

Respected sir
I have purchased a washing machine from your company front load 7 kg machine in 2013
Now it is giving problem in absorbing Washing powder and liquid
I contacted customer care but now they are telling the warranty is on for 2yrs not 10 yrs and 10hrs for only motor
While purchasing the machine nobody form your company told that warranty is only for 2yrs now they are telling me like this
This is totally injustices to and even u are also aware of that
They told that they are going charge on service and spare parts this totally injustice to me
I request you to please help in solving this issue at the earliest
And also pls give me the mob number or e mail id of the company so that I can raise complaints to them also

At-Bharat bhira 1st lane, Neer Awash Appertmant, po- Khodasing, Dist-Ganjam(Odisha) Mob-[protected], [protected]

The freezer’s motor fan got damaged just after end of their warranty which is just an year. The product was purchases on 5/5/2020 and it got damaged on 21/7/2021. LG customer care is also not satisfactory. Options only for repairing but not for providing a complaint

RNP[protected] I requested a service regarding the issue with washtube as all cloth is tearing in 2 to 3 washes but there is no response in a single call it took me to call but as i came to know they changed the tube and regarding parts but issue is not cleared services centers also unable to do anything as they did everything they can... Need high level supports as can i get any replacement .. Sincerely need you support \

Since last 3 days I am calling for washing machine comaplint. No body is coming for service. Whenever I am calling they will tell that today will attend the case. But still no body came for servicing.

I never expected such type of Service from Pai International. I purchased so many electronic items from Paid International. Now I decided hence forth I will visit Pai International in futurue.

Magic remote isn't working properly as the ok wheel is broken and not able to press the button
I need a new remote...
Please revert back as soon as possible

My new LG AC was installed on 13th August 2020. The installation team came and installed but just after 5-6 months i started noticing leakage from the joint near the outdoor unit. Consequently, I raised a complaint and showed pictures/videos to the same team who promised to pay a visit and rectify it however, they did not come. I had to raise another complaint but due to the pandemic they couldn’t come. Recently, I made another request regarding the same and coincidentally one of the engineers from the same installation team came, and on observation told me that they had torn one of the pipes in using the drill. I was not made aware of their mistake during the time of installation. Now, I need to call a plumber to repair the pipe for which he’s asking for Rs. 2000. I feel that since I paid more than Rs. 5000 for installation and the mistake was done by the installation team, I shouldn’t bear the cost of repairing and that the amount should be paid by LG.

Kindly provide me with the appropriate response timely.

Thank you.

I have booked a complaint on 11th July. Still the ticket is open.

I spoke customer care people, regarding the spare part, they didn't deliver to resolve the issue.

Why do they sell LG products, if they are not providing the proper service.

I purchased top load LG washing machine 7.5 kg and shopkeeper said if you swipe your card 2000 cashback will received to you in 90 days but in advance I want to tell you please provide me my cashback as soon as possible