Liberty Shoes Complaints & Reviews

On 22 nd august we bought shoes/slippers/bag worth approx 12, 000/- from libertypuram karnal.
Of all items purchased, I started using healers and a cherry bag regularly. But to my dismay, soon the leather started to get torn from my purse and the slippers are also showing sign of damage.

I have been a very loyal customer of liberty and with full confidence in quality, I convinced my husband to buy shoes for whole family...

We had bought liberty product in beginning of April 2021 for Rs. 2, 499/- and it could survive just for 4 months.

At the time of purchasing it, we had been informed by the showroom salesman that although the product is having guarantee of 6 (six) months only, we will be able to use it for years to come and shall feel boredom with the product as it shall be so long lasting.

However, in the first week of August...

I have purchased a liberty shoes on dated 27.06.2021, today on dated 23.09.2021 I have found that sole of one shoes has been broken. After reached the liberty store the salesman told me the warrant of any sole in only two months. Please explain....

Product damage within one month...

Different bach code number...

I bought a pair of leather shoes. Only use of 4 or 5 times it's sole broke....

I purchased frm libertyshoes online store one kids sandal on 27August2021 for rs399.37 vide order no.[protected] and paid onlin vide recipt no.[protected] of CC AVENUE(collection agency for online payment)
No communication received till date, despite several reminderes on email, whatsaap SMS & phone(no answer on phone).
Either the online purchase order sent to me or refund the payment...

After receiving the online order on 19AUG21, shoes were checked and found not fit in foot as well as stuff was not as expected. Soon RMA (RMA: #[protected]) was initiated on 19Aug21 exactly after getting the delivery.
Even after 11 days, request was not approved. No customer care executive responded after making 100 number of calls regularly. No reply was given on whatsapp. No reply could be received for consecutive emails.
I...

I have ordered a shoe from liberty which I had to return as liberty has send the wrong size. ( I ordered 6 and the one that came was 6.5)
Order ID : [protected]

The reverse pickup was done by shadowfax but the refund is not yet processed. I have written numerous mails and tried reaching on all possible customer care numbers. Not a single number was picked up and no response to the email.

I have attached...

T
Manish Verma
20 August, 2021
Hi, I purchased Clogs 4 days ago which I felt was very comfortable but as I worn them today, after 2 ours the shoes Pesting was open of it.
I am sharing picture for the same.
If possible please exchange or refund my product because it's really not good. LEOPARD-01 black .size 44......

Dear Sir,

I have bought Shoes from Liberty Gurukul Road, memnagar, 380052 on 07.08.2021. I have wear only one time on 08.08.2021. then I fount bottom of shoes was opend. I gave this pair on 10.08.2021 and ask to do needfully.but the shopkeeper has stich self with feviquick and give back to us. you find image feviquick spread in bottom. shopkeeper behavier is very very bad with my wife, when she complained about shoes....

I have ordered a pair of chappal online from liberty shoes .it was to tight for me and build quality is very cheap so I want to return the item and need my refund back. But the problem is that they do not reply my mail and calls .
This is the worst customer service ever...

We are using Warrior Liberty Brand Safety shoes since 2011 (couple of years excluded 2013 & 2014). But last year the shoes quality provided to us by the supplier was of old stock. More than 150 employees replaced the safety shoes within the a period of 6 months to 8 months. We procured the additional pairs of safety shoes in between, to fulfil our requirement.

Safety department totally frustrated with quality issues as the...

Amount deducted but order not placed.
I made an order online for 3 slippers, amount is deducted through Google pay but I can't see my order. Please check for the same. Is this a fraud.
Order id: [protected]
If I don't get my money back with compensation or my order, serious action will be taken. Get a senior official in touch with me immediately.

[protected]
Pranav Soorma
International World...

I have ordered liberty product yesterday, and I already paid for that product, there is no response from company, no bod pick up the customer care call, now I am going to raise complaint against your company in consumer court.
order id #[protected]....

This is regarding the complaint about one of your i purchased for the first time and had a very bad experience altogether.

I bought coolers from Liberty, Bata Hardware Road, NIT, near Central Bank Of India, Faridabad, Haryana 121001 few months ago. I weared the desired product first time day before yesterday and it is torn apart. I returned the product to the said showroom but now the vendor is asking me to pay the money for...

Hello,
I'm very disappointed with Liberty's quality and service also. I had bought one Sandel worth Rs.999/- on 27th February from Jhumri Tilaya, Kodarma, Jharkhand brunch. In this lockdown, I hardly wear it to get outside .within 5 months the right pair of soles came our and the finger inserting belt also got came out from the shoe. Is this the quality from Liberty we expect??? Rs.999/- is not a matter of joke. I also texted in your...

Hi, I purchased Clogs 4 days ago which I felt was very comfortable but as I worn them today, after 20 minutes of walking it start hurting from inside (near joint button) It could have been more comfortable if you could have used some cousion or some soft material near that button.
I am sharing picture for the same.
If possible please exchange or refund my product because it's really not good....

This is complaint regarding defective shoe sold to me by Liberty outlet Deb Footwear Naven doorsanchar colony Bhopal MP. I had purchased Force 10 shoes whose inner cution went off very first day I wear it, secondly it's has no size marking over it's sole. That make me suspicious of FAKE product sold to me. This should not be happening for such a good brand.

Please look into and may revert me on my mail ID [protected]@yahoo.com....

Hi Team,

Liberty outlet next to Pankat Takies Chhindwara 480001, near dominoz is not providing receipts of purchase.
when asking he shop keeper is just taking mobile numbers and saying we will watsapp you the bill or send via sms but none provided. As receipt is not generating

Looks like they are doing tax frauds and cheating us by not providing bill copy if we need it in future.

Also,...