[Resolved] Lic Of India-12B Branch Of Lic (Delhi, Jasola, Near Apollo) — LIC return on policy is not yet received

 
6 Reviews
Delhi, New Delhi District, Delhi, India
 ajaysh81
I have submitted the form for transfer of my LIC return in my account directly at 12B Branch of LIC near Jasola apollo hospital. The return was expected to be transmit by 28-Dec-2013. But it is still not transfered. I contacted customer care where i got to know that my details yet not submitted by the branch. I dont know what is the reason and no communication is made to me by mobile number or email. Why technology is not used by LIC people while they call or email. Why no intimation is given to me so that i could be updated with reason of not submitting my form. Even they have not given any acknowledgement that they have accepted the online transfer of return form. What is the way of working in LIC. I am customer of LIC since more than 10 years, but i have not seen any improvement in process of LIC while other policy companies are so quick in repsonse and such kind of activities. Take an e.g. of TATA AIA. My details are as follows:- Ajay form submitted at - LIC branch 12B, at Jasola, near apollo hospital LIC branch is also the same. My Mobile No. - [protected]

Complaint marked as Resolved 
resolved by LIC. The process was slow but it got resolved finally. They updated my details too. The same branch people co-ordinated and helped to resolve the issue.
Complaint comments  5 Comments     Updated: Share0Tweet0

Comments

Hi Pardumman Verma,
I have sent you an email on the given email id ([email protected]). I have provided you my all details in email like policy number, account details etc. whichever is asked in the form. Please help to get my return transfered ASAP.

Regards,
Ajay
[protected]
I got reply from [email protected] that I need to send the doc by ordinary post. Isn't that strange that why NEFT is not Registered, i have submitted the form twice. But you are asking to post it once again. My return is getting delay day by day. Why should i post this document by ordinary post. When i am submitting this document by myself twice and still it is not done. I am sure if i will post it, you will say you have not received and delay my task more. I am not happy with such kind of service at all. You have made me frustrated by asking for document and form again and again.

Even i had done enquiry at LIC office at same office, then they have told me that i can send the form through email too. Then why now he is asking to send through ordinary post. Isn't will delay the process more.

Today technology is so advance. Why cant you accept the same on email. If i will sign and send you a scan copy, why that is not acceptable?

sufferred customer,
Ajay
Dear i dont need suggestions, I have already given form and checque personally visitng there in the branch, but they have lost it once. And i dont know why they didnt transfered my return second time too. Yes it's strange but true, i have yet not received my return. I am finally sure that it is my last policy with LIC company. You people will never accept your mistake and never improve the way of your work.

Suffered Customer,
Ajay
I did lots of followup by visiting LIC office at Jasola. Finally it got resolved by my hardwork only.

This can be marked as closed.


Regards,
Ajay
Dear Sir, I had deposited my Matured polices with other Documents required at Jasola office on 29 May 2017, in July it was told that papers have gone back to divisional office as they were late in deposit, this is August 2 now, can I know the status of Refund now.
Thanks !
Dinesh Sharma
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    2%
    Complaints
    4528
    Pending
    0
    Resolved
    73
    phone
    +91 22 2217 8600
    +91 75 5267 6254
    location
    LIC Central Office, 2nd Floor, Jeevan Bima Marg, Mumbai, Maharashtra, India - 400021
    Lic Of India-12B Branch Of Lic (Delhi, Jasola, Near Apollo) - LIC return on policy is not yet received