Life Insurance Corporation of India [LIC] Complaints & Reviews

Sir,

I had raised the below complaint on 23.09.19 & complaint id no is :2461763 but still no updates on the same & on the site it is showing as resolved how is it possible

Sir,

My pol no.[protected] serviced by chinchwad br-95 b - pune dn. Was maturing on 28.09, 2019 and after getting the sms from lic i approached the branch on 17.09.2019 to surrender my original policy documents and as there were no officials available in the claims department, i approached the single window service section and told them that i want to surrender the policy for maturity settlement. Immediately they issued some forms which i returned with my signature/adhar card/pan card and requested for the settlement of maturity claim to my utter surprise and this may an amount of rs.308, 070.00 got credited to my a/c on 19.09.2019 as the maturity of the policy was due only on 28.09.2019 i did not understand why the amount got credited early. On approaching the branch again i was shocked to hear that my policy was prematurely surrendered instead of settlement of maturity claim. The maturity claim due under the policy was rs.250, 000.00 (Sa) + bonus 79, 000/- + fab rs, 8000/- totaling to rs.3, 57.000.00. Where as i was paid only rs.308, 070. A whooping difference of rs.48, 300/- this has happened due to the sheer negligence of the concerned officials who did not differentiate between surrender of the policy and maturity of the policy. The maturity date was 10 days ahead of the date of surrender and the officials who put up and passed the surrender payment should have thought for a while i was misled by the officials in giving me the surrender application instead of obtaining the maturity claim. I am lodging this complaint and i request the life insurance corporation of india to redress this issue and settle me the difference amount of rs. 48, 300.00 immediately least i will be forced to take further suitable steps seeking justice

Ravikiran s chandragiri
M no.[protected]

Sir i ajay kumar have paid my lic premium for policy no.[protected] of rs 11760/- through www.licindia.com, but i do not received the premium payment receipt till date and time. Rs 11760/- is debited from my account on the same time. My payment id is [scb5bb[protected]a0f177bec1f0c1d1].
Lic order no. [[protected]]. Please do the needful.

Dear sir
I paid the lic premium timely in kashipur lic office on[protected] by check amount 17624 on policy 07 No.
But they have hold my check due to my mistake I have filled extra amount by policy amount.
But they have not informed me by Lic office till[protected].
After I call to lic office then they have told me your check is on hold.
Mistake of lic office staff i have to pay late fee. When I have gone to talk to then they have told me that Chek is with us but they have not given any information to me by post or call timely because of that I have to pay late fee and when I say to them that I will complain to manager then they say that you can put RTI then after that I have talk to manager then he also misbehave take the action toward the staff and slve my problem. You have to inform me after taking action toward staff.

Thangs and regards
Sandeep kumar
Mob.[protected]

Hi sir,

Actually i am applying job for lic assistant post, while on the payment page of 601.80 rs/- is paid to ibps. [protected]@hdfcbank, it is upi transaction of 601.80 i paid through google pay. My application is still not processed but my amount of 601.80 has debited successfully from bank account, my application on that page is failed. Please refund the my amount i want to apply it again plz refund it soon.

Upi transction id:[protected]
Google transction id: cicagkdgpedwag

I had paid application form fee of LIC worth Rs 601.80 through UPI mode and the payment had been successful from my end.
But once I relogin to the page to check the confirmation of payment the portal had denied the payment and reflected the message "we had not received the payment and if your amount has been debited from your account then it will be reflected back".
But still I can't receive my debited amount yet. So please look into the matter and do the needful solution.
I have been uploading the screenshots of payment here. Please find it.

I want to say that i, ajay singh s/o jai singh bought a policy on the name of my daughter anushikha (Policy no.[protected]. With this policy i took a loan of inr 39495 on 7 september 2010. I paid this loan with interest on 27 september 2014. The amount was paid through a lic agent ‘vikram singh’ by a check o[censored]co bank (Check no. 993066) but i did not get bond of this policy till now. I paid all premiums and other payment of this policy but this amount is still not submitted completely by lic department.

I have written application to lic of india branch deoband many times regarding the issue. But i never got any information or any kind of help due to which i am distressed from past 4 years.
I remind many time to [protected]@licindia.com, but not have any action.

Kindly, investigate all the files and give me my bond paper.

Policy no.[protected]

Name - anushikha (D/o ajay singh)

My policy no[protected] my new name ishwariharikandpal and my home address shriyansh appartment c/107 ostwal boisar maharashtra 401501 sir our insurence paper already sendby post in santrakruz office my new aadhar card and pan card name ishwari hari kandpal i am send light bill and policy paper,. Aadhar, gazzed paper sir to be submitted my dacumem t. Thanks

My policy number is[protected]. I have not registered online but when sign up as a new user got that i am a existing user but when login with forgot user id or password got that this policy number is not exist. What am i do? I want to know about my policy status or bonus and online should help me easily so please help and solve my problem as soon as possible.

My new aadhar card and pan card name is ishwari hari kandpal please to be correction my name already to send my document in shantakruz office. My old aadhar card and old pan card name is ishwardatt h datt kandpal. Mobile number [protected] my address shreyansh apparment t/107 ostwal boisar maharashtra pin no. 401501 gazzed copy and paper to by speed post sumit in santakruz lic office before two month. Thanks

I am satpal attri father of martyr maninder singh attri from punjab, city - dinanagar, distt-gurdaspur. My son is shaheed on[protected]. He has a life insurance policy holder. At the time of my son death lic give me only 60000 rs he asked me lic provide your remaining amount very soon. I submitted all document in our nearest lic branch. But lic not paid that remaining amount till know. I am old aged person. Please help me. Otherwise i will written complete against lic company in the court. My son d. O. B[protected] please check your official record.
My contact no. [protected], [protected]
Email id - lakhvish. [protected]@gmail.com
[protected]@gmail.com

Dear sir,

I have a lic policy (No.[protected] & this policy made by mr. Chandan roy[protected] from the branch of lic of india, calcutta city branch no 19 (440) on 28/03/2012.

I continued this upto 28/05/2013, then due to my financial issue i stopped it. I got call from this agent to make it running and requested me to renew it with 11548/- this amount & also requested to submit my original policy bond. I did...

Dear sir,

I have paid my lic no[protected] premium by using lic site. But by mistake again same premium paid by auto payment option in hdfc credit card. Pls help me to refund my amount (6081)

1st time payment. (Lic site)
Date 12/09/2019
Receipt no : - pr[protected]
Premium ammt :-6081

2nd time payment (Auto payment option in hdfc credit card)
Date 20/09/2019
Receipt no : - txhc7393975
Premium ammt :-6081

Ajay kumar
Sep 24, 2019, 9:40 am (2 days ago)
To pcmc. Cell

Dear sir,
Till date i have not recv any response from your side. Pls help.

Ajay kumar
Sep 25, 2019, 10:07 am (1 day ago)
To pcmc. Cell

Dear sir,

Due to not deactivate auto payment option in hdfc credit card. Payment done again by hdfc credit card (6081). Pls help me to refund my total amount (6081+6081=12162 rs)

Image. Png

Ajay kumar
12:12 pm (42 minutes ago)
To pcmc. Cell

Dear sir,

I have not recv any response from your side. Pls help...

We have received the below remarks (Through email) from lic central team (Please refer below mail from advance department department on 29th march 2019)

The premium paid in advance under policy no.[protected] on 02/01/2019 towards premium due 24/03/2019 could not be adjusted due to the following reason:

Reason : policy matured due to death claim.

The advance premium paid will be refunded to you directly, through the same account used for making payment. Please contact your servicing branch for further information.

We would like to inform you that till today the above amount has not been credited to my bank statement.

Please help on this.

Sir,

My pol no.[protected] serviced by chinchwad br-95 b - pune dn. Was maturing on 28.09, 2019 and after getting the sms from lic i approached the branch on 17.09.2019 to surrender my original policy documents and as there were no officials available in the claims department, i approached the single window service section and told them that i want to surrender the policy for maturity settlement. Immediately they issued some forms which i returned with my signature/adhar card/pan card and requested for the settlement of maturity claim to my utter surprise and this may an amount of rs.308, 070.00 got credited to my a/c on 19.09.2019 as the maturity of the policy was due only on 28.09.2019 i did not understand why the amount got credited early. On approaching the branch again i was shocked to hear that my policy was prematurely surrendered instead of settlement of maturity claim. The maturity claim due under the policy was rs.250, 000.00 (Sa) + bonus 79, 000/- + fab rs, 8000/- totaling to rs.3, 57.000.00. Where as i was paid only rs.308, 070. A whooping difference of rs.48, 300/- this has happened due to the sheer negligence of the concerned officials who did not differentiate between surrender of the policy and maturity of the policy. The maturity date was 10 days ahead of the date of surrender and the officials who put up and passed the surrender payment should have thought for a while i was misled by the officials in giving me the surrender application instead of obtaining the maturity claim. I am lodging this complaint and i request the life insurance corporation of india to redress this issue and settle me the difference amount of rs. 48, 300.00 immediately least i will be forced to take further suitable steps seeking justice

Ravikiran s chandragiri
M no.[protected]

I am really really frustrated with such fraud which happened with me through LIC Agent & his team.

I had taken 6 month ago LIC policy name -LIC's Jeevan Labh(Plan-836) .

They gave some extra benefits Medical health policy(For 16 years) which are covered 100 % OPD . but there is no any addition benefit OPD covered policy.
Then they told me after 1 month its automatically added OPD benefits. but after 1 month nothing happened. According Agent Team member, we are applied request letter & all again submitted documents .Also followup last 6 month . but there is no taken any action .

LIC Agent Nitin Sahu[protected] and his team member name -
Harsh Pal (Contact no- [protected])
Avinash Sharma (Contact no-[protected]) are fraud member in LIC.
They are play in my personal life. No one has right to play anyone life's personally .

If you have any call from LIC direct branch office Connaught place and give some extra benefit like health policy, membership care, credit card etc this type of call is fully fraud call So please ignore this type of call and block the no. this way they are fraud your money.
Please donnot take LIC policy from direct branch office .

Hi,

As i have paid premium for my daughter policy number :[protected], this amount was deducted for two times i. E. 5190+5190 at 1:00pm to 1:35 pm in between on 10.09.2019 please refund my one transaction amount back to my account as soon as possible. Here reference numbersfor the transactions are
Qf[protected] and another one as qf[protected]

Thank you

Dear sir.
My name is milind kacharu dhote. My agency code is 01460/99d. I am working with lic as a life indurance agent last thirteen 13 years.
I didnot get lic portal id and password. It is very urgent. Some policies goning to laps and revival. Thair is no notification get me from lic. I made all efforts from my side and also mailing to @licindia.com i requested you to please help me for the same of atlist possibale.
Please, send lic portal id and password as early as possible please do the need ful.

Regards
Milind kacharu dhote
Life insurance agent
0146099d
Mobile no. [protected]

Sir
I had paid premium online against policy no[protected] through PNB bank debit card on 11.09.2019 time -20:50:10 amount 1182.02 and I have not received my Payment Receipt after sucsessful payment.
Which payment ID -QPMP[protected]
LIC order no[protected]
Kindly send my receipt in my mail as soon as possible.

Thanking you
Shovan kumar Biswas
Email [protected]@gmail.com
Contact no-[protected]

I have made lic premium payment through registered customer portal using standard chartered pay option, where i have used upi payment.

My upi payment is successful and amount deducted from my account but my policy didn't renewed because it's not reflecting to my portal.

I also did not received any email or sms for the payment receipt.

My mail id is
[protected]@gmail.com

Ph no is [protected]

Please resolve this issue

From, 10.09.2019
Narendra prasad,
Jagatpuram colony, kanke road, ranchi
Loan a/c no. [protected]
To,
The complaint board
National consumer forum
Sub:- request to cancel the cheque of rs 7, 00000/- (Seven lakhs) issued without my demand, and return the excess emi amount to my saving a/c[protected].
Sir,
I narendra prasad, loan a/c no.[protected] was sanctioned rs 27, 50000/- (Twenty seven lakhs fifty thousand) only. It was always observed that the lichf ltd. Ranchi is cheating with me in following sence
That, it is a policy of the local office to declare me a defaulter customer by increasing emi amount without prior information. Recently in last month of 10th august, 2019, i received a message that “ dear sir/madam, the nach of rs 26719/- will be presented on 10/08/2019 towards the housing loan instalment.” i became very surprised that, why the instalment amount has been increased by rs 5331/-, whenever i was regularly paying rs 21388/-. It was a real surprising message for me because the message was sent on the same date of emi payment ie. 10th of every month. I immediately make a telephonic contact with concern official mr kishor kumar on which he replied that a cheque of rs 700000/- (Seven lakhs) has been issued in july, 2019, so the instalment amount is increased. As soon as i shown my objection that neither i nor mr sanjay kumar (Agent) has given any requisition of demand for more amount because my previous amount is remaining in my bank due to hold of construction work in rainy season for non avaibility of bricks and sand. On my objection, the official has responded and said that due to over look in the list prepared by office, a cheque in favour of your name was issued by mistake and it was also said that if i have no need of this amount, then it will be reverted in my account on my written application. As per suggestions of officials i have given my request application on 13/08/2019 (Annex.-i enclosed herewith) with request that please refund the excess deducted amount in my sb a/c[protected], united bank of india, kanke branch.
I again surprised that, due to negligence or under the conspiracy of the concern lichf, ranchi office has not communicated me till today and rather than disposal of my application, once again deducted the newly increased emi amount on 10/09/2019.
I have objected several times that lichfl, ranchi office has always retained the issued cheque of loan amount for 10 to 15 days in his custody which is a matter of inquiry because a big interest amount of this period is traceless, neither it is deducted from principal loan amount nor reverted in my saving account.
I therefore request you to kindly look into the seriously raised matter as mentioned above and take urgently hard action against the involved in negligence officials of lichfl, ranchi office because i am directly sufferer and facing financial crisis since august, 2019.
With regards
Narendra prasad