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Life Insurance Corporation of India [LIC] — unsatisfactory redressal

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes.
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Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
Oct 18, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes.
Oct 23, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Oct 24, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Oct 25, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Oct 26, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Oct 28, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Oct 29, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Oct 30, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Oct 31, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Nov 01, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Nov 02, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Nov 04, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Nov 05, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Nov 06, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Nov 07, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Nov 08, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Nov 09, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Nov 13, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Nov 14, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Nov 15, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Nov 16, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Nov 18, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Nov 19, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Nov 20, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Nov 24, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Nov 24, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Nov 24, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Nov 25, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Nov 26, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Nov 27, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Nov 28, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Nov 29, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Nov 30, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Dec 02, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Dec 03, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Dec 04, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Dec 05, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Dec 06, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Dec 07, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Dec 09, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Dec 10, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Dec 11, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Dec 12, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Dec 13, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Dec 17, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Dec 19, 2019
Updated by Sunikshit
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InsuranceLife Insurance Corporation of India [LIC] unsatisfactory redressal

Life Insurance Corporation Of India [LIC] — unsatisfactory redressal

 

4 Reviews

Ludhiana,  Punjab,  India

Su

 Sunikshit on Jul 16, 2019

Mark as Resolved

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes.

Complaint Status

[Jul 16, 2019]Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

Updated by Sunikshit, Oct 18, 2019
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes.

Updated by Sunikshit, Oct 19, 2019
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes

Updated by Sunikshit, Oct 21, 2019
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes

Updated by Sunikshit, Oct 22, 2019
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes

Updated by Sunikshit, Oct 23, 2019
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes

Updated by Sunikshit, Oct 24, 2019
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes

Updated by Sunikshit, Oct 25, 2019
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes

Updated by Sunikshit, Oct 26, 2019
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes

Updated by Sunikshit, Oct 28, 2019
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes

Updated by Sunikshit, Oct 29, 2019
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes

Updated by Sunikshit, Oct 30, 2019
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes

Updated by Sunikshit, Oct 31, 2019
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes

Updated by Sunikshit, Nov 01, 2019
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes

Updated by Sunikshit, Nov 02, 2019
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes

Updated by Sunikshit, Nov 04, 2019
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes

Updated by Sunikshit, Nov 05, 2019
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes

Updated by Sunikshit, Nov 06, 2019
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes

Updated by Sunikshit, Nov 07, 2019
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes

Updated by Sunikshit, Nov 08, 2019
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes

Updated by Sunikshit, Nov 09, 2019
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes

Updated by Sunikshit, Nov 13, 2019
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't fath
Dec 20, 2019
Updated by Sunikshit
Updated by Sunikshit, Nov 09, 2019
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Dec 21, 2019
Updated by Sunikshit
Updated by Sunikshit, Nov 09, 2019
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Dec 24, 2019
Updated by Sunikshit
Updated by Sunikshit, Nov 09, 2019
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Dec 25, 2019
Updated by Sunikshit
Updated by Sunikshit, Nov 09, 2019
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Dec 26, 2019
Updated by Sunikshit
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InsuranceLife Insurance Corporation of India [LIC] unsatisfactory redressal
Life Insurance Corporation Of India [LIC] — unsatisfactory redressal

4 Reviews
Ludhiana, Punjab, India
Sunikshit on Jul 16, 2019
Mark as Resolved

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes.


Complaint Status
[Jul 16, 2019]
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
Updated by Sunikshit, Oct 18, 2019

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes.
Updated by Sunikshit, Oct 19, 2019

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Updated by Sunikshit, Oct 21, 2019

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Updated by Sunikshit, Oct 22, 2019

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Updated by Sunikshit, Oct 23, 2019

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Updated by Sunikshit, Oct 24, 2019

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Updated by Sunikshit, Oct 25, 2019

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Updated by Sunikshit, Oct 26, 2019

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Updated by Sunikshit, Oct 28, 2019

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Updated by Sunikshit, Oct 29, 2019

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Updated by Sunikshit, Oct 30, 2019

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Updated by Sunikshit, Oct 31, 2019

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Updated by Sunikshit, Nov 01, 2019

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Updated by Sunikshit, Nov 02, 2019

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Updated by Sunikshit, Nov 04, 2019

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Updated by Sunikshit, Nov 05, 2019

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Updated by Sunikshit, Nov 06, 2019

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Updated by Sunikshit, Nov 07, 2019

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Updated by Sunikshit, Nov 08, 2019

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Updated by Sunikshit, Nov 09, 2019

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Updated by Sunikshit, Nov 13, 2019

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenien
Dec 27, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Dec 28, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Dec 28, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Dec 29, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Dec 31, 2019
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jan 02, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jan 05, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jan 06, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jan 07, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jan 08, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jan 10, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jan 13, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jan 14, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jan 23, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jan 24, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jan 27, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jan 28, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jan 30, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Feb 01, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Feb 03, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Feb 05, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Feb 07, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Feb 10, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Feb 12, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Feb 14, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Feb 17, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Feb 19, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Feb 21, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Feb 24, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Feb 25, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Feb 28, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Mar 02, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Mar 04, 2020
Updated by Sunikshit
"LIC AUTHORITIES HAVE BLOCKED ME FROM SENDING MY COMPLAINTS ON JAGO GRAHAK JAGO"
"SO DISGUSTING"
"HAD NEVER EXPECTED SUCH UNPROFESSIONAL ATTITUDE OF JAGO GRAHAK JAGO AND THE LIC AUTHORITIES"
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Mar 06, 2020
Updated by Sunikshit
"LIC AUTHORITIES HAVE BLOCKED ME FROM SENDING MY COMPLAINTS ON JAGO GRAHAK JAGO"
"SO DISGUSTING"
"HAD NEVER EXPECTED SUCH UNPROFESSIONAL ATTITUDE OF JAGO GRAHAK JAGO AND THE LIC AUTHORITIES"
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Mar 08, 2020
Updated by Sunikshit
"LIC AUTHORITIES HAVE BLOCKED ME FROM SENDING MY COMPLAINTS ON JAGO GRAHAK JAGO"
"SO DISGUSTING"
"HAD NEVER EXPECTED SUCH UNPROFESSIONAL ATTITUDE OF JAGO GRAHAK JAGO AND THE LIC AUTHORITIES"
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Mar 11, 2020
Updated by Sunikshit
"LIC AUTHORITIES HAVE BLOCKED ME FROM SENDING MY COMPLAINTS ON JAGO GRAHAK JAGO"
"SO DISGUSTING"
"HAD NEVER EXPECTED SUCH UNPROFESSIONAL ATTITUDE OF JAGO GRAHAK JAGO AND THE LIC AUTHORITIES"
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Mar 13, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes

Update Complaint
Mar 15, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Mar 19, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Mar 21, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Mar 23, 2020
Updated by Sunikshit
Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Mar 26, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE POINT OUT THAT THE POLICY HOLDER IS NOT REGISTERED FOR ONLINE PAYMENT. GET IT REGISTERED.

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Mar 28, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Mar 30, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Apr 01, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Apr 03, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Apr 06, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Apr 08, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Apr 10, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Apr 13, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Apr 15, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Apr 17, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Apr 20, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Apr 22, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Apr 24, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Apr 26, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Apr 28, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Apr 30, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
May 02, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
May 04, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
May 06, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
May 08, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
May 11, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
May 13, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
May 15, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
May 18, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
May 20, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
May 22, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
May 25, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
May 27, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
May 29, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
May 31, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jun 02, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jun 04, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jun 08, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jun 08, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jun 09, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jun 10, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jun 11, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jun 12, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jun 13, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jun 15, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jun 16, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jun 17, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jun 18, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jun 19, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jun 21, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jun 22, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jun 23, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jun 24, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jun 25, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jun 26, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jun 27, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jun 29, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jun 30, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jul 01, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jul 02, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jul 03, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jul 04, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jul 06, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jul 07, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jul 08, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jul 09, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jul 10, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jul 11, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jul 13, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jul 14, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jul 15, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jul 16, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jul 17, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jul 18, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jul 20, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jul 21, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jul 22, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jul 23, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jul 24, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jul 25, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jul 27, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jul 28, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jul 29, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jul 30, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Jul 31, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Aug 01, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Aug 03, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Aug 04, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Aug 05, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Aug 06, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Aug 07, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Aug 08, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Aug 10, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Aug 11, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Aug 13, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Aug 13, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Aug 17, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Aug 18, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Aug 19, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Aug 20, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Aug 21, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Aug 23, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Aug 24, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Aug 25, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Aug 26, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Aug 27, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Aug 28, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Aug 29, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Aug 31, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Sep 01, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Sep 02, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Sep 03, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Sep 04, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Sep 05, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Sep 07, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Sep 09, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Sep 10, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Sep 11, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Sep 12, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Sep 14, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Sep 15, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Sep 16, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Sep 17, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Sep 18, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Sep 19, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Sep 21, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Sep 22, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Sep 23, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Sep 24, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Sep 25, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Sep 26, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Sep 28, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Sep 29, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Sep 30, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Oct 01, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Oct 02, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Oct 05, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Oct 06, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Oct 07, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Oct 08, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Oct 09, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Oct 10, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Oct 12, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Oct 13, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Oct 14, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying for their lic premium from my account and maintaining all the record till they want to get separated which i hope should not be. It's not possible for me to carry two additional mobiles, sims and e. Mail id. आपको हमेशा हमारे बेहतरीन सेवाओं का आश्वासन| assuring you of our best services always, regards, assistant secretary ग्राहक पोर्टल प्रोजेक्ट टीम customer portal project team भारतीय जीवन बीमा निगम ॥life insurance corporation of india केंद्रीय कार्यालय॥central office॥ सू.प्रौ. (सा.सं.)विभाग्॥ it/sdc dept॥ मुंबई॥mumbai. (Lb)... You must understand and agree to my explanation keeping yourself at my shoes
Oct 15, 2020
Updated by Sunikshit
WHILE PAYING LIC PREMIUM AGAINST THE POLICIES OF MY SONS (WHO ARE ABROAD FOR HIGHER STUDIES) BY DIRECT LOGIN, I RECEIVED A SMS FROM YOUR AUTOMATIC MESSAGE CENTRE SAYING...

"IT APPEARS THAT YOU HAVE NOT REGISTERED ON OUR CUSTOMER PORTAL, AS YET. PLEASE REGISTER TODAY AND AVAIL MORE ONLINE SERVICES FREE OF COST!"

PLEASE TELL ME HOW IS IT POSSIBLE FOR THE REASON EXPLAINED IN OUR COMMUNICATION FOR WHICH I HAVE SENT A NUMBER OF REMINDERS. NO SOLUTION PROVIDED SO FAR.

Dear sir/madam, महोदय/महोदया, policyholder has complained at many other forums in the past. Yes suitable reply for the same has been already given by crm department. Didn't get satisfactory reply. However we wish to bring the following to your notice: 1. Please note that it is not possible to have same email id and mobile no. For more that one user why not... Id as email id and mobile no. Are unique identifiers and can be used for login to the customer portal instead of the user id... If it is possible in the case of spouse then why not in case of children. Under new portal user id/ mobile no./ email id can be interchangably used for login purpose and hence each user id should have unique contact details. Aadhaar is the only unique id which have already been updated with you. 2. Further, as per portal norms, major children/parents/ siblings do not form part of our defination of family. Why not. It's not necessary that major children will be the earning hands. Since father is paying for their policies then why can't father register their policies in his account on the portal under the same e. Mail id and mobile number. It's very convenience to get the information / notifications and to pay the premium at one level. Therefore, their polices are to be enrolled under separate user id only. 3. We have already informed the policyholder in the past to register his major children’s policies on a different user id. Hope this clarifies the issue. Since december 2017 you had no issue in registering the policies of children with father under one e. Mail id and one mobile number. Now, why there is any issue now. If i pay for myself, spouse and children direct instead of through registered portal then also single e. Mail id and single mobile number is mentioned and it is accepted by lic. I am not satisfy with your explanation. It should be at the choice of children or father whether they want to keep their record unite under single registration or they want to get separated.in my case, my children are in abroad for higher studies. I am paying fo