LimeRoad Complaints & Reviews

Address: 411001

Website: www.limeroad.com

This is regarding a purchase i made online from limeroad order number #[protected] placed on sunday 18 november, the order status is showing as delivered whereas the product is not yet received to me till date. Customer service is also not giving proper response to several calls and complaints raised. I also didn't even receive any kind of call or message from delivery boy. Customer service executive also confirmed that we don't call before delivery. Pathetic customer service! Need a refund immediately.

LimeRoad customer support has been notified about the posted complaint.

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While trying to order a bag from Limeroad, I faced certain technical issue. The order wasn't placed, but the money was deducted from my account through Google Pay app. I dropped email and it said the support person will get in touch within 24 hours. However, I still haven't received any response. It has been 4 days.

How much time does it take for the refund to be done in my bank account? I would like to have a quick action on this.

LimeRoad customer support has been notified about the posted complaint.

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S

Steni Rose

from Madurai, Tamil Nadu

Dec 10, 2018

Kindly take my personal account details and transfer money to my personal account.

They didn't ask to refund the amount to LR credits but I received it on my lr credits.

It's unable to send to my bank acount.

Reply

LimeRoad Customer Care's response, Dec 19, 2018

Verified Support

Hi Steni, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

A

Ashok gandar

from Hyderabad, Telangana

Dec 11, 2018

Sir I ordered Two shoes seven jeans fants one shirt but it's not matched to me so I returned but I didn't get money to my bank account so please send money to my bank account from lime road wallet

Reply

Ashok gandar's reply, Dec 5, 2018

Please send money to my bank account from lime road wallet

LimeRoad Customer Care's response, Dec 19, 2018

Verified Support

Hi Ashok, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

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Website: Lime road

I have bought a product cost 480 in lime road. I ve transferred the money but couldn't have completed the order.. Money transferred from my sbi account named deepa baruah on 22nd november... Please help me out. Money transferred from my sbi account named deepa baruah nagaon branch. State assam.. L darchana baroowa purchased a saree from lime road on 22nd november.
Money transferred before completing my order.

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Website: www.limeroad.com

I have ordered a shirt in limeroad which was not up to my expectations. I have returned it and they have credited lr credits in my limeroad account. The problem is transferring those lr credits to my bank account. Please look over this issue as soon as possible. This shopping site seems isn't good for refund issues. Please do something to solve these kind of issues. So many people have complained regarding the same problem. I see how it works with limeroad. How can one shop for the next time when such problems araises.

+1 photos

LimeRoad customer support has been notified about the posted complaint.

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Abhijeet a

from Pune, Maharashtra

Nov 26, 2018

I have order casual shirt by mistake, I dont want that product.
Please help.

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Pratidnya Gonbare

from Mumbai, Maharashtra

Dec 3, 2018

Hii...i order maxi dress but now i want to cancel d order before delivery bcoz nobody has there to receive it...how can i cancel the order... i try to customer support but not getting answere...

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Y

Yeasmin Ara Begum

from Dhing, Assam

Dec 3, 2018

I want to Return product of navy blue fleece hooded sweatshirt which I bought from LimeRoad.com. It is much bigger than I expected.I want a smaller one.I want the size L instead of XL

Reply

Yeasmin Ara Begum's reply, Nov 25, 2018

Plz help to return the PRODUCT of navy blue fleece hooded sweatshirt from Lime Road

D

deepthi rakesh

from Bengaluru, Karnataka

Dec 4, 2018

I had ordered a sling bag on 10th November 2018 .And now it is more than 10 days it has not being delivered...While tracking I found that it is stuck somewhere .order I'd number is #[protected].please do the needful.moreover I cannot cancel my order since it is not delivered .

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I have returned a product as its material is not good and colour was little different. The money is refunded to my lr credits. But i want my money back in my personal bank account. All the other shopping apps are doing this and why not lime road. I didn't even choose lr credits option. So please solve this problem and refund the money to my personal bank account

LimeRoad customer support has been notified about the posted complaint.

Nov 22, 2018

Updated by Susmitha M If not bank account atleast i want the money back in my paytm . please solve this as fast as possible.

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I have ordered pink kurta which was very loose and not fitted properly so that i applied for return along ago but now again the app shows to ask return so that i kept again but now by mistakenly i forget to change the option of refund amount to paytm or bank account. So that the refund will be added as or credits. I dont to buy anything on lime road now so will u transfer those amount to my bank account or paytm account

LimeRoad customer support has been notified about the posted complaint.

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Ravindra Kasireddy

from Chandauli, Uttar Pradesh

Nov 23, 2018

How to transfer in lime road credits in personal bank

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Ravindra Kasireddy's reply, Nov 22, 2018

Transfer to tha Lime road lr credit to personal bank account

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Address: Chennai, Tamil Nadu, 600102

Hi... My order id is [protected]... My sister ordered 3 kurti tops... But i want to cancel it before delibery... Please help me to cancel... I have been trying to contact customer service entire afternoon... But i could not get through as no answer from them... If the product is delibering even after all this, i cannot pay.. Why is there option as cancel in both app and website. Kindly cancel my order as soon as possible. Thanks

LimeRoad customer support has been notified about the posted complaint.

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Surya Prakash A

from Kakinada, Andhra Pradesh

Nov 20, 2018

I returned one saree recently they not returned my money back they told we will return money in 48hours but they do not given money back I want my money back in 24 hours

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RC rakesh

from Payyannur, Kerala

Nov 26, 2018

I am person who had ordered a sling bag on November 10th.and till this date the product had not been delivered .Moreover in the tracking details it is stuck somewhere ...So I request the concerned authorities to make my product delivered as fast as possible...

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I am receiving mostly alternate days four to five sms form this company limeroad. It makes me irritating. They stupids sending unwanted sms. Also they stupids not made any provision how to unsubscribed form their website from this kind of sms. I do not want receving such sms continue. My contact no. [protected] is [protected]. They stupids sending sms on this number.

LimeRoad customer support has been notified about the posted complaint.

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Nirnajan Siwach

from Palghat, Kerala

Nov 20, 2018

Sir i have returned order on 7 November 18 but my amount of rupees 1799 not received so far. Please refund my money as early as possible

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Parag J. Das

from Silchar, Assam

Nov 23, 2018

Kindly refund the return payment on my personal bank account.

Thanks
--Parag Jyoti Das
email:[protected]@gmail.com

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Address: Kannur, Kerala, 670592

I placed and order for T-shirt on limeroad but i was not satisfied with the quality. So that i placed return order and want my money into bank account. They return my account as lr credit into my limeroad account. But i want my money into my bank account not as lr credit. So please transfer my lr credit into my account.
I don't want to buy anything from limeroad now. If you want my bank details then i will send it.

LimeRoad customer support has been notified about the posted complaint.

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Jenni David

from Jayamkondacholapuram, Tamil Nadu

Nov 20, 2018

Hello, i ordered a regular shirt from your website. The order id being [protected]. As i didn't like the product. I returned it. But now the refund has become a problem. I want the refund in my bank account. But you have refunded it in lr mode. I don't want in lr. I need my cash. Please solve asap.

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Address: Jalpaiguri, West Bengal, 735210

Order no. [protected]. I had placed a prepaid order but neither i have received the order nor any senior executive is talking to me despite of calling the customer care many times. These people are telling me to wait for 2 working days but now it's more than 10 days i want my money back. I want the company to at least talk to their customer. I have mailed them multiple times but have not received any response. I was completely satisfied with this site but now it's highly disappointing.

LimeRoad customer support has been notified about the posted complaint.

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Address: 517501

My order id is:[protected], my order was returned but credits were added to lr credits. Even i didn't add lr credits to this order but u added into it. So please transfer lr credits to my personal account. Why u are not taking a immediate stand to customers, please feel free to accept my complaint and respond to it, every online shopping provides immediate action but my limeroad delayed this issue.

Dec 20, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2018

LimeRoad Customer Care's response Hi Hema, please be informed that you have already used the amount of Rs.399 on your recent order#[protected]. For better assistance please feel free to write to us at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10am to 8pm, 7 days a week.

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Address: Chennai, Tamil Nadu, 600028

I have order a watch (Order no:[protected]) i have told delivery boy to wait for 10 mins he cannot wait for 10 mins he tapping my door, and scolding me outside of my home and he is rising his voice against me, he not even know to how to delivery he is very rude and very harsh if your not taking proper action against on delivery boy (Satish) or i will take this problem to big issue because i am mentally distrubted i fill a case in trot for defiency service in name of your company (I have a audio clip of his voice)

Dec 17, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2018

LimeRoad Customer Care's response Hi Sundhar, please accept our heartfelt apologies for your less than satisfactory experience with us. As informed on call that we have forwarded this case to the relevant team for investigation. Further, please be assured that we will take the relevant action against the same.

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Tejasvi Hadkar

from Mumbai, Maharashtra

Nov 16, 2018

My refund amount has been tranferred to LR credit. i havent got any option to select refund method at the time of returning product. Kindly give me option to tranfer the money to my bank.account

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A

Anujaa90

from Chennai, Tamil Nadu

Dec 23, 2019

I had purchased two dresses from limeroad. The first one was not as it was in the website so I had return and 1 delivery. The delivery boy who came to deliver charged additional Rs 15 per dress overall Rs 30/. He insisted( was standing outside my house and screaming) that the amount had to be paid and therefore I had to. I hope limeroad takes severe action against such delivery boys.

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This online shopping site is very fraud, they giving wrong and false discounts
They executive behave badly and giving wrong information every alternate days. They sent low quality product also.. And some product are not coming if i give them complain the don't respond and giving wrong information. If the executive are behaving badly what the respect of a customer.. The executive simple say we cannot do anything and the say one thing do one thing if some action take against them then the online shopping site don't dare to do like this

Dec 14, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2018

LimeRoad Customer Care's response Hi Ketan, we are sorry for the inconvenience caused to you. Kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

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Malleswari Vadlamanu

from Kakinada, Andhra Pradesh

Nov 15, 2018

Order number [protected] i didn't get order i want my money back

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Address: 491441

Hii i have ordered two t shirts together one i tlrecived on 6 of november nd the other one is still in the process of shipping. I need a urgent reply wether i m going to get that product or not. The customer care numbers are use less.. When you dial those numbers then you will find the numbers are in correct. I have orderd clothes earlier but the dil every was in time. But this time the delivery was late nd when i contact the delivery boy he told me that he is unable to deliver the package because he is new.
O literally want lime road to change their customer service numbers or get it checked once...

Dec 16, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2018

LimeRoad Customer Care's response Hi Tanmay, apologies for the inconvenience caused.Kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

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Please help me out to transfer my amount from lr credits to my bank account.!
I do have rs.499 in my lr credits and i want to transfer it anyway to my bank account rather purchasing something from limeroad now.. So please help me out to transfer that amount to my bank account!
Let me know the procedures to transfer that amount from lr credits to my bank account sir/mam!!

Dec 15, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2018

LimeRoad Customer Care's response Hi Aruna, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly. You may also write to us at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10 am to 8 pm, 7 days a week.

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SUNITHA BN

from Bengaluru, Karnataka

Nov 13, 2018

Hi,

I have returned a product in LimeRoad, the refund has come to my LR Credit, Please request you to credit the amount to my personal bank account.

Please suggest the procedure for the same.

Suneetha BN
[protected]

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LimeRoad Customer Care's response, Nov 15, 2018

Verified Support

Hi Sunitha, please refer to the mail we have dropped on your registered email id regarding the same.

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Address: Thiruvananthapuram, Kerala, 695026

Website: Limeroad

I am sabitha from trivandrum. I booked one meroon chudithar. But as when it came to my home it was black. So it return it. Rs. 847/. So i booked another one gray chudithar. Rs 650/. But when it came it was only 1 piece but my lr account there was 2 so i had given a complaint on this matterbut no reply. So i need to know the result right now and i need my cash back.

Dec 17, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2018

LimeRoad Customer Care's response Hi Sabitha, we are sorry for the inconvenience caused. Please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

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Ranjitha bc

from Tiruchengode, Tamil Nadu

Nov 6, 2018

I did not cancel return
But delivery boy has reported that
I cancelled
This is not fair
Plz return my amount

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LimeRoad Customer Care's response, Nov 13, 2018

Verified Support

Hi Ranjitha, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly. You may also write to us at [email protected] or call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week.

P

Pothuri Munirathnam

from Visakhapatnam, Andhra Pradesh

Nov 13, 2018

Delivery in date please
Order no [protected]

Reply

Pothuri Munirathnam's reply, Nov 6, 2018

Delivery in date please

LimeRoad Customer Care's response, Nov 15, 2018

Verified Support

Hi Pothuri, we would like to inform you that captioned order has been returned to the warehouse. Further, the amount has already been refunded in the same account from which you have made the payment.

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Address: Dhanbad, Jharkhand, 828309

I ordered 2 items in mens clothings but changed my mind quickly. I needed to cancel them because product delivery date is very late and it will miss the occasion. The app is crap without this option. Please provide option for cancellations. Also if we buy anything using cash on delivery, limeroad does not give cash back. Instead they give lr credits using which we can buy something else on their site. What if we dont want to buy anything again on their site? First we cant cancel order and then their return policy is not cod friendly. Please do look into the matter and do the needful. Thank you.

Dec 19, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2018

LimeRoad Customer Care's response Hi Sourav, we are sorry for the inconvenience caused to you. Please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you.

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Website: Limeroad

Hi

I had ordered one dress from limeroad . The delivery date was on thusday,
I got message from limeroad road that 'your dress will be delivery today and this is the courier boy. In evening I called the courier boy he said he called me but my call was not connected. He even said that call me tomorrow at 1 pm I will deliver your dress. Next day I called him my friends called him, he said he will give next day because today he is busy. I dont know whats going on. I want to cancel my order even that also I cant do Limeroad side dnt show canceling order option. From so many days I had to call courier boy to deliver my product and every time he say that tomorrow surely. Such a bad delivery codition of limeroad. It was my first and last order on limeroad because I have other works also inspite of calling the courier boy every day. Then also the result is NULL.

Dec 15, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2018

LimeRoad Customer Care's response Hi Arti, we’re so sorry to know that you had an unsatisfactory experience. Please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

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Swapna Midathana

from Hyderabad, Telangana

Nov 6, 2018

I have Completed my cuttings in 24 hours. But I dint got the product for free. 30.10.2018, [protected].

Reply

LimeRoad Customer Care's response, Nov 13, 2018

Verified Support

Hi Swapna, for better assistance please feel free to write to us at [email protected] or call us on 0124-6683700/0124-4420900. Our working hours are 10am to 8pm, 7 days a week.

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Address: 193411

Website: [email protected]

Sir i have both call of helpline no. And no response my call this company very good but job people are not good.
Sir my name is sajad ahmad dar village chewdara tehsil beerwah disst. Budgam pin code 193411.
Please sir refund my price 884.
My invoice no. (S) [protected]
Gstin no (S) 03aabcc7574p1z9
Order no. C[protected]
Awb:[protected]
I request to you refund my price in account no. [protected]
Ifc code. Jaka0ratsun
Bank name. Jammu and kashmir bank limited

Dec 24, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2018

LimeRoad Customer Care's response Hi Sajad, we are sorry for the inconvenience caused. As informed on call that we are initiating the refund in your LR Credits. Further, our team will get in touch with you regarding the same.

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Address: Bhind, Madhya Pradesh, 477001

Hey! I've ordered a dupatta from limeroad but it didn't look good on me. So, i returned it back but the money was refunded to credit lr (Limeroad account) i request you to please transfer my money to my personal bank account. If other online shopping sites return the money soon in the bank account, then why not limeroad? I had not even selected the option of lr credit. Please resolve this issue soon.

Order number - [protected]

Name - sanchita jain
Kindly take an initiative soon.

Dec 14, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2018

LimeRoad Customer Care's response Hi Sanchi, we have dropped a mail on your registered email id regarding the said concern. Kindly refer to the same.

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Kiranmayi Munukutla

from Tanuku, Andhra Pradesh

Oct 30, 2018

I want to cancel the order before delivering the item, but I didn't find any cancel option over there to cancel it

Reply

LimeRoad Customer Care's response, Nov 13, 2018

Verified Support

Hi Kiranmayi, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

U

Uma Mistri

from Kolkata, West Bengal

Nov 6, 2018

I dont want to take this delivery...I will be not available to receive this...this order has been shipped. Please kindly cancel this order as fast as possible.

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LimeRoad Customer Care's response, Nov 13, 2018

Verified Support

Hi Uma, please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you. You may also write to us at [email protected] or call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week.

LimeRoad Complaints & Reviews

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LimeRoad reviews & complaints page 33

regarding product not delivered

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payment issue

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money transferred before purchase in lime road

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I am complaining over refund issue.

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transfer money from lr credits to my personal bank account

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pink kurta/ lr credits to paytm

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to cancel the order before delivery

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stop the promotion sms

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want refund of my returned t-shirt

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non delivery of the prepaid order and neither providing the refund

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i return my order, but my credits are transferred to lr credits, so please feel to help me to transfer my lr credits to my bank account

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complaint on delivery boy

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giving wrong information

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no delivery of the product

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please refund my amount from lr credits to bank account

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meroon churidar

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limeroad product cancellation

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time delay in delivery of product

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this is not good

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transfer my money from lr account to my personal account

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