LimeRoad Complaints & Reviews

My order no. Is 51199128. I requested for return on 19/05/2019, which is the day i received the product. From the next day i have been calling the customer care, and the executive says, apology for the delay and says it will get picked up on next day. Iam writing this on the 10th day after contacting the customer care again and whatever i say they just reply with the same lines. I am even ready to reach the courier service from where i got this delivered and return the product, no need of pick up, if they contacted me. I mean, i can only return the product after getting a confirmation from the delivery service team na. Please "limeroad" show more responsibility to your customers, otherwise you will be the one who will have to bear lose. For me its a matter of only 831 rs. But for you, guys if customers started distrusting you, you know what it can lead to. For eg: i can never trust your website again because of the experience i am having. What if more customers take a decision like this?

Even after multiple calls all day long, the customer care doesn't route the call to an executive even after a 10minute wait on line which seems to create an unfriendly customer environment. Being a first time user of the app and liking the wide range of varieties, this has been a total bummer.
I hope they are more attentive towards their customers necessities through customer care service rather than en number of notifications every now and then.

Hi team,

I have been asking regarding this product to be delivered since many days. I have send multiple messages and I haven't received it yet. The order is [protected]S2

Will you please have minimum courtesy to let me know when will it be delivered? Its been almost a month. I purchased at least 33 items from your site. I m never doing the mistake of buying from your app since you created so much of hassle. At least send me a genuine update on when it can be delivered. After all I paid for it, i have been trying to contact your customer service number since many days. My message requests show the email notification that its been closed without any proper communication by your agents. I need to make the decision to cancel or wait for delivery. Can you please provide me an update? I do not know where to escalate this concern. Have the minimum courtesy to pay attention to my concern. I will not be in that registered address from June 2nd. I m attaching the screenshot of order for your reference. Please have some mercy and give me a prompt reply.

I returned my product and till now my refund was not processed, i have return slip also, but the staff tell the return slip has no value.. If return slip has no value then what is your system. Cheat with customer is your priority. The executive don't listen and nothing will happen, what this meaning. I returned my product, i have the return, whatever problem it problem of yours, why a customer suffer from all of this, why is it a good thing which company can do, and you tell your executive to not listen anything.. This is not a small thing.. This company is a fraud company and know how to cheat and always tell different things by their executives

Recently there was 1 rupee sale going on for the purchase of above 999. I had purchased a bedsheet and a handbag worth more than 999 a d hence got the opportunity to buy a thing of 1 rupee.
The estimated delivery time of that 1 rupee product was after a week of those other products. But its now 19 th may and till now only order is confirmed. It is not showing the delivery time.

I have ordered a saree of 647 order no.67493os it is worst it is totally unacceptable and different then what i have ordered it is fraud company website is fraud never ever trust them and when i call them in number [protected] to return the saree they not pick up the call it contains black spot and it seems that it is already have been used

I want my money back
I haven't order that bad quality of saree
I don't even want to give that saree to my maid
Worst worst worst

It is delivered and it not as shown so i don't like and i have returned it i kept for refund but it came again how many times i have returned they were delivery i want refund not replacement pls understand. They were harassing me how many times i am returning they were sending again and again and not at all refunding my money i am a middle class women pls refund my money if online purchasing is like this no one will trust u again for sure

I ordered three items in may 4th 2019. And they said 2items are delivered in may 12th and one item delivered in may 13th. Order id ([protected] and [protected]). Now i didn't delivered my items. Then i called and messaged in limeroad customer care, they made a fallen talks. Unfortunately i need it for may 14th in my family function. I believed in limeroad for accurate delivery. Now we are in troubled. I need compensation for this mistake. Because you cheat our believeness and u made a huge amount of failness.

Dear sir,

I received a kurta today but his quality and printing is very bad. So i make return.

Therefore i request you to make refund my money to directly my bank account.

Its a humble request to you send my money to bank account.

Make good service as well as i will tell my friend and family to make shopping with limeroad.

I have my first purchase on limeroad and i don't want to harass in first purchase make a refund to my bank account after get the product

Order id[protected]
Mrp-704/-

Your faithful customer
Binod kumar palar

I have ordered 5 dresses and forgot to change my current address. I just realized only when the delivery guy phoned me and said he has come to deliver. I explained him saying that my current address has been changed so can u redirect it to the current address nu. He even accepted it. But there were still 4 other items to be delivered. The status of the first item says not delivered but others all delivered. But I didn't yet receive any items yet. When I phoned the customer care about this they said that they will send me the proof for delivering it and I can deny if it's not my signature. But I didnt yet receive any email and the customer care is also not picking put the call.
Order id: [protected]

Hi team,
I had an issue regarding online purchase.

I had ordered a kurta from limeroad app. On doing the payment, it showed that the payment failed, but the amount got debited from my account. I had done my transaction through google pay. Now my order is not showing in my app's orders section. Kindly resolve the issue and get this amount back at the earliest.

Thanks in advance

I have ordered a wall decal in limeroad online website. No protocol sheet was provided to explain about thewall decal pasting. It is damaging my walls and it is not sticking properly. The price of my product is also too high and no quality in it.
Very bad service and it is not a satisfying product of limeroad regular customers and disappointed alot.

I had placed an order on 15th feb 2019, the order no for the same is 46822944. I have raised concern multiple times to cancel my order as its been more than 2 months and there is no updates on the order.
And every time i had been informed to wait for 2 days and the team will a call asking to cancel the order or not. But i had never received any communication from the team for the same concern.

Requesting you to cancel the order.

I have bought a kurta recently with around rs.1030
So limeroad gave me 2000lr credits. But only 5 percent of them is available which is not good. I just want to know about the non applicable lr credits and limeroad says that 1 lr credit is equal to 1 ruppee then according to my lr credits i have rs. 2000 in my current cart but only little is given to me. Please help me solve this problem and i know you will take actions before 7 april becoz it is the expiry date of those 2000 lr credits.

I have purchased kurtas limeroad website on 17 feb and i have returned the kurtas to the delivery boy from the limeroad on 23nd i have raised so many compliants and calls has done and no resolution as of now and still now i haven't received my refund amount

Pls look into this issue on high priority

Regards
Ayshwariya

Ye site fraoud h mane 9 no shose ki shoping ki thi but wha se 10 no size aya h uske uper estiker lga hua tha 9 no ka
bar bar whi size bhj rhe h koi response n h its fek side mnae kai baar call kiya but wo log whi saize bhj rhe h aaj call kiya to bol rhe h ki 7 days ki replacement hoti h pr ye bar bar 10 no ka saize bhjnge to 7 days se jada hi to time lagega coustomer ko bewakoof bnane ka kaam krte h please respond me my contact no [protected]

Hello sir i want to cancal my order on limeroad so plz cancal my order. I found it was by mistake. I was going through you app limeroad and was looking some watchs collection i don't know the order was placed. Today i got some massages from limeroad about order, i open lime app and i see there a watch in my order list, i was shoked about it, now i'm complaining here about this order. So plz cancal it as soon as possible.

Thank you.

I have ordered shoes but the size was not correct so i wanted to exchange the same thing.. I hv received message from limeroad that executive b. Susheel ([protected]) will collect the product but when i tried calling him he kept his phone switched off nor he is coming to pick the product which i wanted to return.. From 3 days i'm trying to call him but of no use.. Pls send other executive so tat i can return n receive new shoe.. Pls do the needful

This is my first and very bad experience, my parcel could not delivered and you site shows me the same is delivered today.

I cold not get my parcel, kindly deliver my parcel or refund me at earliest.

Please see the attachment.

For online shopping delivery if i am not wrong first i got call before delivery, the same will not happens. Also the delivery date i given was one week after and the parcel came before delivery date this is an unusual thing

I think customer may use cash on delivery for such kind or don't order from this kind of website

My refund amount has been transferred to lr credit as refund mode. I had not selected this lr credit option, then why transfer my money here... Kindly take my personal account details and transfer money to my personal account... Other online shopping companies do offer this option then why not limeroad.

Kindly reply at your earliest
Gouri girish