LimeRoad Complaints & Reviews

I had purchased kurti from limeroad (Order number [protected]) and made payment through credit card. The amount (Rs 599) was deducted from my hdfc credit card, but due to some technical problem at limeroad server they did not received the payment and asked to make cash on delivery and said that the amount which was deducted from hdfc credit card will be credited in your account within 48 hours, but the money has not been refunded yet.
We have asked in the bank about the same and they told that after receiving confirmation mail from limeroad the same amount will be credited in the account.

Kindly mail so that i can process further with the bank.

I have made order of 955/- on clothing section while making payment through netbanking transaction failed and message displayed that "Sorry, transaction not completed try later" but still amount deducted from my account and also i have proof of transaction that amount deducted from the account. So please revert amount. I have a proof of money getting deducted.. kindly let me know if you need any other information..

I have even spent around 5000 for shopping at Lime road. I ordered jackets, shoes and leather belts. Everything was of cheap quality and I had raised for refund. The Lime road courier partner picked 2 orders within 10 days but till today no refund has been done. Limeroad people telling pick up not done. I didn't get any return slip also as they had Lime road card for pick up. Now they not replying to any mails. Plz help me with this.

Shoes had nails in it. Jackets were of bad quality.

Not received my refund yet of 568 rs for order number [protected]. Limeroad people are big cheaters. Not responding to any mail. Not responding to any call.Absolute rubbish! I need my money back. Ordered 3 kurtis in 899. Returned two out of three. Paid through debit card. It's been more than 15 days of returned item successfully. But refund not received yet!

My order no [protected] .
I had return the product to the pick up guy and have got the refund in my LR credits the options which i had not selected, why then it has been done. Please i request that you refund my money in bank account. Kindly send me an email or link so i can send you my bank account details . Please do the needful . I am waiting for your prompt reply...
Angela sonawane
Mobile no.[protected]
Please kindly reply and help my issues.

I had ordered a creme crepe top but a wrong item was delivered. I requested return the same day. Instead of sending a person to pickup the wrong item (Order number [protected] for cream crepe top) the very next day that i received and requested return, they kept delaying it so it can get over the 7-days period and cannot be returned. And we kept calling and emailing them several times.

The item is lying unused to be picked up. Today when i logged in the website it said 7-days period is expired and so item cannot be returned. Limeroad, pickup the item and give my money (Rs 599.00) back to me, otherwise i swear i will never ever use limeroad again. So disappointed and unhappy.

Feeling cheated.

Very very bad customer experience.

I placed an order at Limeroad on 29 Nov 2016(Order No: 7071890).The total amount charged was 1163 Rs. (COD) but bcoz there were some size and Quality issues I returned the entire order.I have heard from my friends that their return policy is customer friendly so I went ahead and placed an order with them... But now I'm wondering why I did all that. I just do not understand when other websites like Amazon, Flipkart, Snapdeal, Shopclues, Paytm etc. have the same standard policy of return and refund and when then they actually give your money back within 3-4 days(Max 7, but in my case, I have got money back mostly within 3-4 days.) why Limeroad's case is so different.
The worst thing is there is contact number to contact them personally. Their customer care number never works.
So the only way to let them know that you are dissatisfied with their is service is a text message facility, I did that as well but their customer care takes forever to reply and once they decide to reply back then also the answer is we will contact you within 1-2 days and then they disappear again.
It has been more than 10 days and still I have not got my money back. I have contacted them so many times through texts but all in vain. Now I m really furious and would not suggest anyone out there reading this to buy from this website.The customer care is Pathetic...

ORDER ID: 7071890 (Return #2) created on: 04/12/2016
Floral Print Contrasting Yoke Round Neck Top

Return

Status:
Return Picked
Refund Amount: ? 14
Refund mode: LR Credits

Refund status:
SUCCESS details
Refund Amount: ? 325
Refund mode: NEFT Transfer

Refund status:
Refund Processed details

ORDER ID: 7071890 (Return #1) created on: 02/12/2016
Red, Peach, White Crepe Top
Loxia Artificial Pollination Light And Dark Pink Tropical Mini Lilium Bunch In Wooden Vase Arrangement (10.5 Inch Height)
Multicolour Floral Print Full Sleeve Georgette Blouse

Return
Return
Return

Status:
Return Picked
Refund Amount: ? 37
Refund mode: LR Credits

Refund status:
SUCCESS details
Refund Amount: ? 838
Refund mode: NEFT Transfer

Refund status:
Refund Failed details

I have made order of 999/- on clothing section while making payment through netbanking transaction failed and message displayed that "Sorry, transaction not completed try later" but still amount deducted from my account and also i have proof of transaction that amount deducted from the account. So please revert amount. I have a proof of money getting deducted.. kindly let me know if you need any other information....

I ordered dress material on Limeroad, money got deducted through net banking.
date 8/12/2016
Order is not reflected in orders column and I didnot get any mail regarding the order.
Order number is not generated.
This is the first time its happening for me in Limeroad.
I got message from HDFC that the amount has been deducted from my account.
Please refund or confirm the order.

Dear Sir,
I want to return my order no [protected]S1, and [protected]S3 please assist. This is the first time I ordered through lime road and the experience was horrible. I got two bedsheets not as per the color mentioned and diwan set of very horrible quality. Also I had paid through debit card I want immediate refund.i be also tried to call however no use and mailed but no action.

Thanks,
Sneha Charles

I have ordered a set of sarees on Wednesday. The amount For those sarees have been paid by me using my debit card. But there is no message regarding those orders. What should I do to get those sarees. It is buy 1 get 2 offer sarees. The amount 1699 was spent for those sarees. It was ordered on 30.11.2016, 20:10:55 at AM market_payU, SBIPG.Here I have attached the image that the amount I paid and the the transaction successful image

I have ordered 2 apricot soaps and one shopping bag tote on 28-nov-2016 and 3-dec.
But till now on 5-dec-2016 not getting any dispacthed amd not getting any tracking details. What is this? When will i receive my product???

P/z make sure to deliver my products ontime and dnt miss it.
Always late delivery. And i wnat my products soon. Hoping good from u

I have made order of 799/- on clothing section while making payment through credit card transaction failed and message displayed that "Sorry, transaction not completed try later" but still amount deducted from my account and also i have proof of transaction that amount deducted from the account. So kindly provide solution how to revert amount ASAP.

Booked 2 Tshirts of brand onliner brand which was cost 449 from Limbroad but I received one blue short 5 xl of onliner brand. I cancelled my order but pick up boy refused by giving the reason that quantity mismatch .Now this is the fault of packaging company . Please resolve this problem urgently . I am enclosing the bill's image also. Transporter name- delivery_surface Tin no[protected]

I ordered for a pair of two tank tops a crop top n a simple tshirt in the buy 1 get 2 free scheme and i only received a single tshirt. This is not the first time last time i had to return the order as it was incomplete and from that credit i placed a new order but this time also same thing happened. When you order more than one item you only receive jst a single one item.

Dear Team,

I would write to inform you that i have an ordered 2 products but i have received only one product Via ordered no- C[protected]S1, Tin no- [protected], Invoice no[protected] and i mentioned my product details.

1. product desc - white pink leatherette flip flops, Product Code no- PC10112429/VESO 006-36 amount- 557/- and another
2. product desc -yellow PVC flip flop, product 12116264/TENF amount - 428/- total amount is 985/-

but due to some mistake i have been pay an amount -1165/-(one thousand one hundred sixty five only), So I call everyday to courier boy for return my amount is 178.00 but he said that he return my amount within one or two days but till now i have not receive my amount, so i request you kindly take an action at the earliest, Courier boy details are mentioned bellow.

Name- Abhijit Barman (Guwahati location)
Phone No- [protected]

And also I have not receive my 2nd product Via Ordered no- .[protected] Please update the status.

I have sent number of emails to limeroad but no reply!!

I purchased a dress from limeroad but the belt was missing in the package.
I had put a request for replacement and the package was picked up and i got receipt too, but no message received from limeroad on when will i get the repacement

Order id - [protected]_1
Pickup receipt[protected]

Hi, I placed an order worth Rs.1530 on 30/11/2016 at 9:00 PM. I placed the order by my SBI debit card (TXN ID[protected]. Payment got deducted but order not placed. The items are still in the cart. Please resolve my problem. Please take my order and complete my transaction. Or please refund my money. This is my personal number [protected]. Please resolve my queries.

Order ID No: [protected]

Monochrome Striped Woolen Sweatshirt - Received
The sweatshirt I have ordered is in grey and white color and the one I have received is pink and navy blue.

Navy Blue Polyester Formal Blazer - Received
It has a bow both in front and back of the blazer but the one I got doesn't have anything like that

black fleece printed sweatshirt - Cancelled

If the product is out of stock instead of letting customer know it these people are sending whatever junk they have.

I had 3 more orders with you guys; Obviously I cancelled all three.

When someone order online they might expect some color variations or inferior quality but they are sending totally different product.

Not everyone wants to go for return and exchange as it is a add on job as a customer.

After calling their customer care people they said they will arrange for pick up and I will get call back for sharing Account details for getting my money back. Neither happened.
On asking about the assurance for not getting such products in future, Their customer care people told, the seller has been blocked from the site.
But both seller's products are still displayed on their website.

Do their customer care executives along with the sellers think customers are fool? How can they give wrong information to the customers

These people along with their sellers are trying to be-fool customers and make money out of it.

It is such a waste of customers time and the money will also get stuck with these people.
You need to call them 100 times before they will give back the money.

An amount of Rs 1395 was withdrawn at 10:07 pm on 29th november 2016 but no order was placed on my app. Since then I have emailed you for which I wasn't given a reply and tried calling all your customer care numbers of which none of them wentry through (please don't provide such fake numbers). Immediate action should have been taken by your company for such huge mistakes considering transactions, but I failed to see any such effort
Please redeposit the amount immediately