| Address: Thiruvananthapuram, Kerala |
Sir,
This is thereminder. Why didnt your company take action so far?
I ordered a multi colour bhagalputi silk saree by vamika (Order no c-[protected]s1). Parcel sent by you has been delivered to me on 08/10/2016 through attingal post office (Pin-695101), kerala as cod. I have paid rs 722/- as noted inthe cod parcel to the post office. To may dismay, i was shocked to see that no saree was found inside the parcel. Instead three pieces of waste colthes and a book bind were found inside. The wrapper of the parcel and waste received inside the parcel are kept with me. I request you refund the money paid to you through post office immediately. I used to purchase products from other companies through online. I didt have such an experience from any other companies except from you. If the money paid to you is not refunded within a week. I will approach the appropriate forum for justice. An early action will be much appreciated
Yours faithfully,
Manju. V. S, manjusree, near b. H. S. S, attingal -695101
Kerala - mobile - [protected]
Nov 20, 2016
Complaint marked as Resolved
LimeRoad customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2016
LimeRoad Customer Care's response Hi,
Please accept our heartfelt apologies for your less than satisfactory LimeRoad experience.
We take all feedback with open arms to help us improve our customer experience and grow as a company.
We will make a note of your feedback and forward your suggestions to our relevant team and hope they make the necessary changes required faster than the speed of lightning.
We have escalated the concern to the highest possible authority. We will fix this for you. Please be assured. Please allow me 48 hours for the same.
Best,
Anurag
Team LimeRoad
I returned the product and requested refund. But limeroad doesnt credit the money inspite of following for 3 months
Everytime i call they say that this time it will happen but they dont give it
They r giving some cheap quality products and cheating the customer withiut giving refund