[Resolved] Limeroad — No response on complaint of damage product, denied to reverse pick up

Swati Kishlay

from Chandrakona, West Bengal

Address:	Ranchi, Jharkhand, 834003
Website:	Limeroad.com

I had ordered kurti on limeroad, they sent me bad product and now after several requests to take it back and reinverse my money or credit back to my account, they have not taken necessary step...They rarely pick up phone calls to resolve any issue. They have sent me duplicate and damaged product. I just want to return it back and get my money back. Kindly help me.

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Mar 2, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2017

LimeRoad Customer Care's response Hi Swati, apologies for the inconvenience caused. Please feel free to write to us at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10am to 8pm, 7 days a week.

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Comments

Er Rajat Bansal

from Noida, Uttar Pradesh

I ordered some items on the last friday and you guys told me to deliver this item within 2-3 working days, today it is 5 days gone. I also done complaint on the customer care, but i haven't recieved any response regarding the same.

My order id is: [protected]

LimeRoad Customer Care's response, Jan 31, 2017

Verified Support

Hi Rajat, as informed on customer care, kindly share the images of the wrong product you got on [email protected]. As per the information we have, above mentioned order has been delivered completely. For more information, please feel free to write to us at [email protected] or call us on 0124-6683700/0124-4420900. Our working hours are 10am to 8pm, 7 days a week. Anurag!

[email protected]

from Kolkata, West Bengal

[protected] order no i have given blazer size 42 they have send 40 how please take your product and return my money asap

LimeRoad Customer Care's response, Jan 31, 2017

Verified Support

Hi, please be assured your complaint has been registered. Your refund will be initiated today and you will get an email about this by evening. Anurag!

Tejaswini Edara

from Chennai, Tamil Nadu

They didnot right product to me I made relapce request they cancelled it again i made the cancelled again Now they are saying the item delivered is more than 7 days Cant replace or return

LimeRoad Customer Care's response, Jan 31, 2017

Verified Support

Hi Tejaswini, I am sorry to learn that we were not able create a smile for you. Please click here goo.gl/QHNPIW and fill in your order details. I shall get back to you as soon as possible.
Best, Anurag!

Bavithra Prabhakaran

from Mumbai, Maharashtra

I made return requeat for a t-shirt i purchased via limeroad by online payment. The order was returned and i recwthe receipt but i still didn't get my amount refunded. Itz been 10days long my return was made. I need my money to be refunded to my account. My retun order id is : [protected]

LimeRoad Customer Care's response, Jan 31, 2017

Verified Support

Hi Bavithra, we have already initiated the refund of Rs 314 against your order #0007758565. As per our records, we have completed the refund and it should reflect in your account from A.M Marketplaces Pvt. Ltd. We suggest you contact your bank and confirm once. Anurag!

rakesh kekane