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LimeRoad Complaints & Reviews

2.1
Updated: Dec 23, 2024
Complaints 1211
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LimeRoad reviews & complaints page 42

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R
Rekha Saraswat
from Panaji, Goa
Jan 19, 2018
Resolved
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Address: Gurgaon, Haryana, 122001
Website: Limeroad.com

My order number is [protected]. I had accidentally returned a wrong product and after a day i self shipped the correct product that i had bought by limeroad. This was done on 21st december 2017. I have been calling the company executives and everybody has been delaying about the status of my product.. I haven't received any positive response about when the company will ship my product back. It's going be more than a month now. Quite disappointed with limeroad. Never will i buy a product again. Also i am going to raise this issue through a consumer court.
Mar 1, 2018
Complaint marked as Resolved 
LimeRoad customer support has been notified about the posted complaint.
Verified Support
Jan 22, 2018
LimeRoad Customer Care's response
Hi Rekha, we're so sorry for the inconvenience caused to you. Please be informed that our team will get in touch with you on the same at the earliest.
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    Priyaraniii
    from Raha, Assam
    Jan 18, 2018
    Resolved
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    Website: limeroad.com

    the order number [protected]. Sir please i dont want a item. Once i order this item, i cannot like this. Then i have return/replace do it but i can do a one mistake that was i have done the replacement. Sir please cancel the item and i want a return money sir please. Kindly request you to please cancel the item before delhivery. I dont want the item 2nd time in home so please cancel this item. I can send the email but does not give reply. Pleass cancel thus before delhivery
    +3 photos
    Feb 23, 2018
    Complaint marked as Resolved 
    LimeRoad customer support has been notified about the posted complaint.
    Verified Support
    Jan 19, 2018
    LimeRoad Customer Care's response
    Hi, we've already dropped a mail on your registered email id regarding the said concern. Kindly refer to the same.
    I don't like the material of the product which I have ordered.kindly I request you to cancel the order.please clear this as soon as possible.
    Thanking You.
    LimeRoad Customer Care's response, Jan 19, 2018
    Verified Support
    Hi Akshaya, please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you.
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      B
      bipin mallick
      from Delhi, Delhi
      Jan 18, 2018
      Resolved
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      Resolved

      Address: 751006

      It is to intimate that i have received womens winter dress vide order no [protected]s1 & AWB no[protected] .but the size is not fit for me .(small )
      i want to return it .but Whie loginng it shows that i have no order so cant go for return option ..so kindly intimate me any alter native method for return .. thanking u. my mail id - [protected]@gmail.com
      ph no-[protected], [protected]
      ADDRESS- PLOT NO-20,
      KORADAKANTA.JHARAPADA, BHUBANESWAR, ODISHA
      PIN - 7751006
      Mar 1, 2018
      Complaint marked as Resolved 
      LimeRoad customer support has been notified about the posted complaint.
      Verified Support
      Jan 19, 2018
      LimeRoad Customer Care's response
      Hi Bipin, please refer to the mail we've dropped on your registered email id regarding the said concern.
      Please transfer my lr credits into my bank account
      LimeRoad Customer Care's response, Jan 29, 2018
      Verified Support
      Hi Shivani, please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you.
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        S
        shital bhange
        from Pune, Maharashtra
        Jan 17, 2018
        Resolved
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        Address: 412101

        I had placed online order [protected] on 7 jan 2018 but as on date i had not recived my order also the concern office had not given satisfactory answer regarding delivery of order and delay in the process. I had continously follow up for the same they are not able to give any satisfactory reply. Please help me to get my order or to get my amount refund.
        Feb 19, 2018
        Complaint marked as Resolved 
        LimeRoad customer support has been notified about the posted complaint.
        Verified Support
        Jan 19, 2018
        LimeRoad Customer Care's response
        Hi, we're sorry for the inconvenience. Please refer to the mail we've dropped on your registered email id regarding the said concern.
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          shivani pradhan
          from Jawad, Madhya Pradesh
          Jan 17, 2018
          Resolved
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          Resolved

          Address: 486889

          I have ordered a denim jeans from limeroad and the product was wrong. I purchased that jeans by cod mode of payment. Then i returned that jeans. They sent my money as lr credit which i don't want. I want money in my bank account. Plese refund my money in my bank account. Its a humble request. I am a middle class person and i cant manage this loss. I need my money back...
          Mar 1, 2018
          Complaint marked as Resolved 
          LimeRoad customer support has been notified about the posted complaint.
          Jan 11, 2018
          praziya's response
          I want to rerurn a top i had ordered since it is of a very bad quality which i had not expected. So i hereby request you to take it back and refund my amount as soon as possible. Order number is [protected]
          Verified Support
          Jan 19, 2018
          LimeRoad Customer Care's response
          Hi Shivani, apologies for the inconvenience. Kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.
          I want to rerurn a top i had ordered since it is of a very bad quality which i had not expected. So i hereby request you to take it back and refund my amount as soon as possible. Order number is [protected]
          LimeRoad Customer Care's response, Jan 19, 2018
          Verified Support
          Hi Praziya, we'd like to inform you that we've 7 days hassle free return policy. However, the captioned order was delivered to you on the 11th Jan'18 and has crossed the return timeline. Hence cannot be returned now.
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            P
            prtksingh19
            Jan 10, 2018
            Resolved
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            Resolved

            Address: Bangalore, Karnataka, 560066
            Website: www.limeroad.com

            I recently had put 3 cloths on limeroad. No one contacted me to deliver the product but have got email stating that the orders are delivered. Not sure who collected or the mail was false? There might be chance that the delivery person has kept the shipment with himself.

            Have also tried contacting limeroad customer care but did not get the proper response. Hoping some positive response from here.
            Feb 25, 2018
            Complaint marked as Resolved 
            LimeRoad customer support has been notified about the posted complaint.
            Verified Support
            Jan 19, 2018
            LimeRoad Customer Care's response
            Hi, apologies for the inconvenience. Kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.
            Name :sireesha k
            mobile num:[protected]

            my product was returned on 4/01/2018 but till now i am my amount not refunded, please revert..
            LimeRoad Customer Care's response, Jan 19, 2018
            Verified Support
            Hi Sireesha, please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you.
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              S
              Sneha Ganguly
              from Rajmahal, West Bengal
              Jan 10, 2018
              Resolved
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              Resolved

              I had purchased a biege coloured kanjivaram saree worth rs 2471. When i received the saree i found it not that glossy as in the picture and the fabric quality was not that good. So i returned it, the saree was picked up but i didn't receive the money in my bank account (Although they had asked my bank details during the return process).
              Now when i called the customer care i am told that it is in my lr credits but i didn't opt for it. I wanted the money in my bank account. This is not acceptable that you don't ask for my permission as to how you return my money. I want you to look into the matter and return my money in my bank account.
              Feb 23, 2018
              Complaint marked as Resolved 
              LimeRoad customer support has been notified about the posted complaint.
              Verified Support
              Jan 19, 2018
              LimeRoad Customer Care's response
              Hi Sneha, we're sorry for the inconvenience caused to you. Kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.
              My order no [protected]
              I want to change or refund
              This shoe looking so bad
              Please contact my no [protected]
              LimeRoad Customer Care's response, Jan 19, 2018
              Verified Support
              Hi, please refer to the mail we've sent to your registered email id regarding the same.
              Dear Limeroad,

              I have returned a jacket and I have got refund in form of LR credit. I do not want my refund in LR credit. I have not selected this option then why I am getting refund in LR credit. I want refund in my bank account. Kindly refund my money in my personal bank account.
              LimeRoad Customer Care's response, Jan 19, 2018
              Verified Support
              Hi, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.
              I want to cancel my order due to my chance of mind...so I m very srry
              LimeRoad Customer Care's response, Jan 19, 2018
              Verified Support
              Hi Sidhant, please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you.
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                S
                Shibani Banik
                from Bengaluru, Karnataka
                Jan 8, 2018
                Resolved
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                Address: 560047

                I have requested the refund for my limeroad order -[protected] for which the order has been already picked & returned on 6th jan, 2018 from my residence by mufeed. But the refund amount is not reflecting within my a/c neither did i receive any notification about my refund being initiated from limeroad yet. Please let me know when can i get back the refund in my account. Please help.
                Feb 22, 2018
                Complaint marked as Resolved 
                LimeRoad customer support has been notified about the posted complaint.
                Verified Support
                Jan 19, 2018
                LimeRoad Customer Care's response
                Hi Shibani, please be informed that you've raised the replacement request for the captioned order. Further, the replacement has already been delivered to you given the address on the 9th Jan'18.
                Sir i have return my order no [protected] back and requested
                for the amt of inr 449/- as early as possible, to be refunded back to my account
                but till today nothing in progress.
                requested once again to refund me the amt soon.
                regards
                MANOJ GUPTA
                [protected].
                LimeRoad Customer Care's response, Jan 19, 2018
                Verified Support
                Hi Manoj, we'd like to inform you that the refund of Rs.449 has already been initiated in your account. We suggest you please check with your bank once.
                I order item it was not comfort to me. I was return that item. Money transfer to the lr credits I want to return money to my personal bank account.
                LimeRoad Customer Care's response, Jan 19, 2018
                Verified Support
                Hi, please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you.
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                  A
                  Atharva Pande
                  from Bengaluru, Karnataka
                  Jan 8, 2018
                  Resolved
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                  Address: Jalgaon, Maharashtra, 425201

                  Order id : [#[protected]] & [[protected]] [ returned id#1] created on 06/01/18
                  My refund amount has been transferred to lr credit as refund mode. I had not selected this lr credit option, then why transfer my money here... Kindly take my personal account details and transfer money to my personal account... Other online shopping companies do offer this option then why not limeroad.

                  Kindly reply at your earliest
                  Feb 22, 2018
                  Complaint marked as Resolved 
                  LimeRoad customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 19, 2018
                  LimeRoad Customer Care's response
                  Hi Atharva, please be informed that refund of Rs.454 has already been initiated in your account. We suggest you please check with your bank once.
                  I was returned my order and I got refund as LR credit ..but I want my refund in my bank account so plzz help me ...
                  LimeRoad Customer Care's response, Jan 19, 2018
                  Verified Support
                  Hi Priyanka, please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you.
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                    P
                    Puja Banerjee
                    from Delhi, Delhi
                    Jan 3, 2018
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                    Address: 411057
                    Website: limeroad.com

                    Hi, i have ordered 1 dress, however i found it is suitable hence i returned, i was looking for the money to be refunded to my bank account otherwise i need to raise an complaint into police station. I don't want to understand any lr credits. I wanted to talk with customer care executive however i did not get any option in ivr to speak with them. As all is very disgusting hence i am lodging to complaint against limeroad.

                    You can reach out to me on [protected], [protected]@gmail.com

                    Regards,
                    Puja banerjee
                    LimeRoad customer support has been notified about the posted complaint.
                    Dec 30, 2017
                    shashvika sharmila's response
                    Canceld my orders
                    I don't want this product.I would like to cancled my orders.So please canceld it immediately.
                    LimeRoad Customer Care's response, Jan 19, 2018
                    Verified Support
                    Hi Shashvika, please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you.
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                      P
                      piku789
                      from Mumbai, Maharashtra
                      Jan 3, 2018
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                      Address: 560016
                      Website: Limeroad

                      Hi, i want to return a product. But email id is showing incorrect, but i used the same email id while ordering. Ivr is also not working properly. May i know how to return it, as there is 7 days within i have to return it. When i tried to log in with the same email id. It is showing not valid. When we are ordering its showing valid, while returning its showing not.
                      So kindly provide proper details where we can return.
                      LimeRoad customer support has been notified about the posted complaint.
                      Jan 03, 2018
                      Updated by piku789
                      I want the money to get refunded in my bank account not in LR account.
                      I am going to home town
                      I have ordered a top. But I want to cancel that and order another one . My order Id is : [protected] . Please help me to cancel .
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                        Nitha Tomy
                        from Attingal, Kerala
                        Jan 2, 2018
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                        Address: New Delhi, Delhi, 7
                        Website: www.limeroad.com

                        I want to return my order as the quality is really really bad and it is completely different from what was shown online. I was really shocked to see the quality of the material used. I tried to return by company's return policy but when i tried to return they showed my email id is invalid but it is not. I brought that order through this email id only. My order no is c[protected]s1. I want to return it as soon as possible
                        +1 photos
                        LimeRoad customer support has been notified about the posted complaint.
                        Jan 02, 2018
                        Updated by Nitha Tomy
                        I want to return my order as the quality is really really bad and it is completely different from what was shown online.I was really shocked to see the quality of the material used.I tried to return by company's return policy but when I tried to return they showed my email id is invalid but it is not. I brought that order through this email id only.my order no is c[protected]s1.I want to return it as soon as possible
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                          Vandana1371
                          from Noida, Uttar Pradesh
                          Jan 1, 2018
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                          Address: New Delhi, Delhi
                          Website: Limeroad

                          This is in reference to the the blue patiyala dress material i bought from limeroad. I asked for return and the dress material was collected from me on 30th december 2017, however the refund was not made. And now the status of the refund shows: refund failed. How do i get my money back?
                          This is the first time i shopped from limeroad and the response i get is extremely poor. I want my refund.
                          Expecting a prompt reply.
                          +1 photos
                          LimeRoad customer support has been notified about the posted complaint.
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                            Praneeth Sai
                            from Mirialguda, Telangana
                            Dec 29, 2017
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                            Address: Khammam, Andhra Pradesh, 507002

                            We have buyed a product in lime road, as the product quality was very poor, we have returned the product, return request was approved and product was picked up, now the problem was in refund phrase, without our permission the money was credited into limeroad credits, we want to refund it in our bank account positively. But as it was not possible in the lime road to convert lime road credits into money in our bank account please help us to get our money in the bank account there was no option of bank account in the lime road profile we are unavailable to add bank account in the lime road please help us
                            LimeRoad customer support has been notified about the posted complaint.
                            Hello without my knowledge one of the order has been put into cash on delivery mode. I kindly request you to cancel it...#[protected]
                            Wrongly ordered.
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                              Padmarao Sujatha
                              from Salem, Tamil Nadu
                              Dec 21, 2017
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                              Address: 502110

                              I have ordered but now i want to cancel my order please kindly cancel my order because i want that order on 24 dec 2017
                              This is the worst app i ever seen because in this
                              There is no order cancel button

                              So i want to cancel my order immediately please kindly cancel my order as fast as possible

                              Thanking you please please please please please
                              +1 photos
                              LimeRoad customer support has been notified about the posted complaint.
                              Sorry for complaining. Really this product was nice but it was ordered by my sister without informing me. So I want to cancel this order. I don't want to buy this product. Plzzz cancel this order.
                              I returned product on 26th december after their man picking up the product when i saw in refund status it showing refund failed. Is this the way earning money. Cheating people. I m sending return slip also limeroad is fraud

                              sneakers - Comment #2958230 - Image #0
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                                Vergil Veronica
                                from Coimbatore, Tamil Nadu
                                Dec 18, 2017
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                                Address: 643004

                                I had bought a black knee length jumpsuit for rupees 1049/- which i had already returned and the amount has been put into the lr credits. I request you to transfer the amount in my lr credits to my account. I request you to do it as soon as possible. My account details are as follows :

                                Account number - [protected]
                                Name of the bank - state bank of india
                                Total amount - rupees 1049/-

                                I request you to transfer the money as soon as possible.

                                Thank you.
                                LimeRoad customer support has been notified about the posted complaint.
                                I need to cancel my order.with my permission they placed the order but i changed my mind and want to order some other so when i look up to cancel there wasn't any option. Please cancel it #limeroad
                                Dear sir ...i order asian brand shoes on limeroad . But shoes size diffrent not same size and very old .So please exchange my products
                                Dear limeroad please send my refund amount at my bank account..I don't need your lr credits.
                                I want to refund my percel but i don't have account in limeroad so please tell me what i do now
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                                  Tapu Bhoir
                                  from Mumbai, Maharashtra
                                  Dec 12, 2017
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra, 400081

                                  I plaaced a order on 5th of december and wanted to return it but it got replaced plz get mi the money back through my bank account order no #[protected].
                                  Also the pick is initiated on 12th of december. I found the lehenga bit low cost so i returned it, i request you to please refund my money than replacing it. Please notify me of the same as soon as possible or else i wont be placing any order and cancel my further orders.

                                  Tapasya bhoir.
                                  Jan 14, 2018
                                  Complaint marked as Resolved 
                                  LimeRoad customer support has been notified about the posted complaint.
                                  Dec 12, 2017
                                  Arjun Arju Calicut's response
                                  No Quality and size prblum
                                  Verified Support
                                  Dec 14, 2017
                                  LimeRoad Customer Care's response
                                  Hi, please refer to the mail we've dropped on your registered email id regarding the said concern.
                                  My Refund is in LR Credits.. ..please help me For GoD Sake...i Don't need it in LR credits give me back in my bank account.. The product i have received is so bad that i don't wanna buy anything from it anymore...please do something get me my money back i don't want it in LR Credits please..
                                  No Quality and size problems
                                  I want refund in my back account instead of LR credit account soo plz let me know how can i transfer lr credit money to my bank account
                                  I had ordered a saree which i want to cancel bcoz my brother had ordered the same saree with his account... So please cancel my order before delivering it as the saree which my brother had ordered was being shipped and will be delivered on 16th dec so kindly cancel my order
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                                    cheenuyadav
                                    from Shahjahanpur, Uttar Pradesh
                                    Dec 11, 2017
                                    Resolved
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                                    Resolved

                                    Address: Lucknow, Uttar Pradesh, 226013

                                    I have ordered one jeggings on 8th december which is not still delivered due to some reasons so i m resending my address to deliver the order
                                    House no. 67, bhithauli khurd opposite bhithauli crossing sitapur road lucknow
                                    I thought the delivery must be pending becoz of the address issues so i have resended my addresss so thnat it make u easy tro deliver my product as soon as possible.
                                    Jan 14, 2018
                                    Complaint marked as Resolved 
                                    LimeRoad customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 14, 2017
                                    LimeRoad Customer Care's response
                                    Hi Cheenu, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.
                                    Poor quality order no[protected]
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                                      Ashu_mary
                                      from Ahmedabad, Gujarat
                                      Dec 11, 2017
                                      Resolved
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                                      Resolved

                                      Address: Vadodara, Gujarat, 390009

                                      I want to cancel my order that i have placed. I have a change of mind and don't want to buy it now. Kindly cancel my order limeroad as i didn't find any option in the app.. Please cancel it before delivery, i won't pay for it.. I had opted for cash on delivery payment mode. Order was placed on[protected].

                                      My order details
                                      Order no - #[protected]
                                      Jan 14, 2018
                                      Complaint marked as Resolved 
                                      LimeRoad customer support has been notified about the posted complaint.
                                      Dec 10, 2017
                                      Amit66864826's response
                                      Sir plz solved this problem..
                                      Dec 10, 2017
                                      Amit66864826's response
                                      Hlp me sir

                                      Verified Support
                                      Dec 14, 2017
                                      LimeRoad Customer Care's response
                                      Hi Ashu, please refer to the mail we've dropped on your registered email id regarding the said concern.
                                      I ordered a white shirt.. Bt now i like another shirt.. So i want to cancle my previous order.

                                      cancel - Comment #2944480 - Image #0
                                      LimeRoad Customer Care's response, Dec 14, 2017
                                      Verified Support
                                      Hi Pravin, please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you.
                                      Sir i want to cancel my order. plz hlp me. I order a tshart now i want to cancel my order plz sloved it.i find better price and better quality tshart. Now i want this. And its cancel. NOw My brother dont like this t-shirt.sir plz now cancel it.
                                      .i want to transfer my limeroad wallet money to personal bank account .how will i do plzz tell.i had return a dress of rs1028 and receive money back in lime road wallet now i want to withdrwal this money in my bank account.kindly tell me d procedure.its urgent return me as soon as possible .
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                                        Lakshmi Gangumalla
                                        from Hyderabad, Telangana
                                        Dec 10, 2017
                                        Resolved
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                                        Resolved

                                        Address: Hyderabad, Andhra Pradesh, 500032
                                        Website: limeroad.com

                                        I have ordered three items from lime road. I have requested for return for all the three items and items were picked up too. During the return request, i chose refund amount to be transferred to my bank account which i used for payment.
                                        In my profile, it is shown that refund amount has been processed but amount is not reflected in my bank account though its been more than 10 days. Very disappointed with the service. It would be great help i[censored] look into this matter and make sure i get back my money.
                                        Jan 17, 2018
                                        Complaint marked as Resolved 
                                        LimeRoad customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 14, 2017
                                        LimeRoad Customer Care's response
                                        Hi Lakshmi, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.
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