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LimeRoad Complaints & Reviews

www.limeroad.com

2.1

Updated: Dec 23, 2024

Complaints 1211

Resolved

487

Unresolved

724

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LimeRoad reviews & complaints page 45

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I have ordered a bean bag and requested to return it. And they did the same but instead of transferring the amount to my bank account, they have given option only for lr. You guys should take bank account details and transfer money to that.
When you are allowing people to make an order online through bank accounts then why not returning to that.

Also, wht if customer doesnt like the products? Even then they have to spend lr credits which are returned.

I reuqest you to kindly transfer my money to my bank account.
Order id:-[protected]

LimeRoad customer support has been notified about the posted complaint.

Oct 30, 2017

Updated by piya_b Hi I havent recieved any update yet.

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H

Hemanvitha Mylapalli

from Nalgonda, Telangana

Sep 28, 2017

I have returned a damaged products and that money has been refunded as credits but I didn't opt that . So please kindly refund my amount to my bank account and within how many days I can expect my refund

LimeRoad Customer Care's response, Oct 4, 2017

Verified Support

Hi, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

A

Ashish Jilowa

from Jaipur, Rajasthan

Apr 22, 2018

sir i have a query about online returning my item... i paid by cash o delivery but the company returned by lr credit but i want to send it to my bank account...

I dont want to use any lr crefit i want to transferred my lr amount to my account why it is on lr credit... if i paid by cash than you can send it on a bank... plz sir send it to my account i dont want it on lr credit there is no use of lr credit for me...

LimeRoad Customer Care's response, Apr 23, 2018

Verified Support

Hi Ashish, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

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Order id : 18593632[return id #1] created on 25/08/16
My refund amount has been transferred to lr credit as refund mode. I had not selected this lr credit option, then why transfer my money here... Kindly take my personal account details and transfer money to my personal account... Other online shopping companies do offer this option then why not limeroad.

Kindly reply at your earliest

Nov 5, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2017

LimeRoad Customer Care's response Hi Jayna, please be assured that our email team will get in touch with you on the same within 24 hours.

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Address: East Singhbhum, Jharkhand, 8310003

Website: limeroad.com

I was ordered a red flared kurti on lime road shop, but i dont like that material because matrial is not too good and colour is so dull. Product is diffferentt from your website which have been seen, so i returned this product. Product is picked by limeroad boy. Ten days are comlete d which is mentioned by limeroad that your refund money is reflect in your account but my money is not show in my account why?...

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I havent orderd anything since 3~4 months in limeroad. But i dont know how the two tops costing 450 rupees are been got orderd through my account.. Which i came to know after looking notificatification of order in my mail.. If it delivers am not going to pay for it because i am not able cancel the order. So please tell me how to cancell the order or else please cancell the order..

Oct 30, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Sep 24, 2017

Updated by Aishwarya Baddi Please let me know how to cancell the order

Verified Support

Sep 27, 2017

LimeRoad Customer Care's response Hi Aishwarya, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

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P

Pranayinee Sahu

from Hyderabad, Telangana

Sep 29, 2017

I have placed one order but the order is still processed..when can I get confirmation for my order
And when I am tracking the order by giving order I'd and email.. It's showing order has not found. Could you plz confirm on that.

LimeRoad Customer Care's response, Oct 4, 2017

Verified Support

Hi Pranayinee, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

D

DrPaurnima Patil

from Pune, Maharashtra

Oct 20, 2017

I want to cancel my order as quantity of a kurti became 3 by mistake... is it possible to change d quantity or else i will cancel my order and reorder the same again

LimeRoad Customer Care's response, Oct 31, 2017

Verified Support

Hi Paurnima, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

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Order id # [protected]

My refund amount has been transferred to lr credit as refund mode. I had not selected this lr credit option, then why transfer my money here... Kindly take my personal account details and transfer money to my personal account... Other online shopping companies do offer this option then why not limeroad.

Kindly reply at your earliest
Lovish chhabra

Oct 31, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2017

LimeRoad Customer Care's response Hi Lovish, we've already dropped a mail on your registered email id regarding the said concern. Kindly refer to the same.
Nishita!

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Address: Chennai, Tamil Nadu

Website: www.limeroad.com

I want to return the product which i bought in lime road asap but i am unable to do as the email id is showing incorrect, my order number is [protected], so please consider this, the product which i got completely different and very uncomfortable, the given ivr number is waste, it is saying the order number is invalid, there is no other alternative to let them know the product and get their product back, so please let theme and refund my money

Oct 20, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Sep 19, 2017

LimeRoad Customer Care's response Hi, please refer to the mail we've dropped on your registered email id regarding the said concern.

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M

manjot prince

from Delhi, Delhi

Sep 20, 2017

Hi...i am manjot singh.i want to back my refund in hand with cheque or cash ...!

LimeRoad Customer Care's response, Sep 21, 2017

Verified Support

Hi Manjot, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

H

Hania ruhali

from Cuddalore, Tamil Nadu

Sep 25, 2017

I want to return my product and it is saying that it email I'd is invalid but I had used the same e mail I'd when I ordered a product..
please help

LimeRoad Customer Care's response, Sep 27, 2017

Verified Support

Hi Hania, please fill in your details here: http://bit.ly/2gADZWU, so that we can help you. You may also write to us at [email protected] or call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week.

A

anuragqqq

from Shahganj, Uttar Pradesh

Sep 26, 2017

Dear sir
which product are you send me was damaged and order no is [protected], so please clear me what i do. i am regular purchase from your lime road but it is first time that product is damaged . so please look into matter and do the needful.so i request you please refund the money .

Veena tripathi
[protected]
mirzapur
uttar pradesh

LimeRoad Customer Care's response, Sep 27, 2017

Verified Support

Hi, please refer to the mail we've dropped on your registered email id regarding the said concern. Nishita!

S

sargurumedics

from Gudiyattam, Tamil Nadu

Apr 14, 2018

hyii im varshiniguru
i wanted to return a sneaker which is out of my size . i phoned to the limeroad customer care nd that they say is the order no. is incorrect. now what should i do . plz contact me or mail me plz. thank you

S

sargurumedics

from Gudiyattam, Tamil Nadu

Apr 14, 2018

hyii im varshiniguru
i wanted to return a sneaker which is out of my size . i phoned to the limeroad customer care nd that they say is the order no. is incorrect. now what should i do . plz contact me or mail me plz. thank you

LimeRoad Customer Care's response, Apr 16, 2018

Verified Support

Hi Varshiniguru, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

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Address: Bangalore, Karnataka, 560037

Website: Lime road application

Hi i'm archana with account [protected]@gmail.com
I ordered one solid black top with order id - #[protected]. I got delivery within 4 days i paid through cod but size was proper so i returned the top the next day it's been 15 days since i returned material till now didn't get the money back. It's says payment processed but yet credited to my account.

+1 photos

Oct 21, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Sep 11, 2017

Updated by Archana. S B Size was not*

Sep 11, 2017

Updated by Archana. S B Yet not credited to my bank account

Verified Support

Sep 19, 2017

LimeRoad Customer Care's response Hi Archana, we'd like to inform you that the refund of Rs.399 has already been initiated from our side on the 31st August'17. We suggest you please check with your bank once. For further assistance call us on[protected]/[protected]. Our working hours are 10am to 8pm, 7 days a week.

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B

Boman

from Kolkata, West Bengal

Sep 22, 2017

I had not secelt LR account for money refund.. But i see that my money will be refund to LR Account.. I want this money refund to my personal bank account..

LimeRoad Customer Care's response, Sep 27, 2017

Verified Support

Hi Boman, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

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Address: Gurgaon, Haryana, 566036

Website: Limeroad

Order id :[protected]
Date:10/09/2017
Product: blue crepe regular shirt

My refund amount has been transferred to lr credit as refund mode. I had not selected this lr credit option, then why transfer my money here. Kindly take my personal account details and transfer money to my personal account. Other online shopping do offer this option then why not limeroad?
Please make as soon as possible.

LimeRoad customer support has been notified about the posted complaint.

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X

XyberchArm -

from Jaipur, Rajasthan

Sep 15, 2017

How can I transfer LR Credits on my Bank account.my order id : ([protected]) Contact me [protected]

V

[email protected]

from Mumbai, Maharashtra

Sep 20, 2017

My Order no.#[protected] I was return my dresses to u. and u refund my Amt. In LR Credit but ur not transfer my amt. in my A/C. Last time I send u My A/c details for refunding purpose. My A/C no.is[protected] Canara Bank IFSCE code is CNRB0000235. Pls transfer my Amt.of Rs.1100/- to above mention A/C.

LimeRoad Customer Care's response, Sep 21, 2017

Verified Support

Hi, please refer to the mail we've dropped on your registered email id regarding the said concern. Further, we suggest you please do not share your bank details on the public platform.

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I have returned a pair of shirts which i received because they were not the right one which i have ordered on 17 august. Till now i have neither received my return or refunded. My order no:[protected]_1. I called the call center but they are saying that your return will be received in next 7 working days. So please consider my issue and try to resolve it as early as possible.

LimeRoad customer support has been notified about the posted complaint.

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Radhika Turakhia

from Indore, Madhya Pradesh

Sep 11, 2017

I would like to return my top cz its quality doesnt match with what was displayed in the picture! Highly disappointed with Limeroad!
Order number is [protected].
The footwear for which I had ordered are defective. So would like to return that too
Order number is [protected].
Kindly refund me the amount as soon as possible.

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Address: Farrukhabad, Uttar Pradesh, 209625

Please cancel my order i have no money yet... Please cancel my order... I have no money and still i am not in home... Please don't deliver now... This kurti set order by mistake... Please i have no money... Don't deliver this kurti set.. I am so poor... I have no money please don't deliver this parsal yet... I am out of city and i order this kurti set by mistake.

LimeRoad customer support has been notified about the posted complaint.

Sep 15, 2017

Sumita Sahoo's response This product is not choiceable.. So I want to cancel my order

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F

farhana banu

from Chik Ballapur, Karnataka

Sep 12, 2017

I had ordered a top in limeroad. As it was not of my size I returned it. And the amount is added to my limeroad credits. I want a refund for that. How can I transfer the limeroad credits to my account?

LimeRoad Customer Care's response, Sep 19, 2017

Verified Support

Hi Farhana, please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you. For immediate assistance please feel free to write to us at [email protected] or call us on 0124-6683700/0124-4420900. Our working hours are 10am to 8pm, 7 days a week.

S

Sumita Sahoo

from Ranaghat, West Bengal

Sep 20, 2017

Not choiceable

N

Naga Buddekallu Naga

from Hyderabad, Telangana

Sep 22, 2017

Shert

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Address: Chennai, Tamil Nadu, 600119

Website: Limeroad.com

Hi all,

I placed order on a kurta from. Limeroad with orderno [protected] order placed on 16-8-17, but it wasn't fit so applied for returns and the guy came to take the dress return but i got message from limeroad that return was cancelled, i didn't get the money in return but returned the product to the executive. Contacted the person who took return but he isn't attending calls. What should i do.

LimeRoad customer support has been notified about the posted complaint.

Sep 03, 2017

Updated by Venkatrams This is the executive number :[protected]
We called customer care multiple.times with the same reply that they didn't get the product in return

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Address: Kollam, Kerala, 683514

Hi, my brother ordered two pieces of kurtha for us to wear for a function buy sadly the function got preponed and hence its highly unlikely for the product to reach before that hence i'd like to cancel the order but i could not see an option to cancel the order. Kindly notice that i am not ready to pay for the items and would like a cancellation. Thank you

LimeRoad customer support has been notified about the posted complaint.

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S

Stuti009

from Delhi, Delhi

Sep 4, 2017

I want to cancel my order because of change of mind and I contacted the customer care too but they are stating my order number wrong...kindly cancel my order
Order no:[protected]

K

karina soni

from Raha, Assam

Sep 5, 2017

No shoe dijain change

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I want to withdraw my lr credit... Plz... Why don't this company had the option to withdraw money... Plz like want to withdraw it.. Plz help me as soon as possible.. Let have a bad experience on limeroad.. Other shopping websites like flip kart, myntra, amazon etc have the option to withdraw money to bank account or some other accounts... Make this option to this website.

LimeRoad customer support has been notified about the posted complaint.

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S

siddhik12

from Idukki, Kerala

Sep 4, 2017

So i have not received my order. plz cancel my order.

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Website: Limeroad.com

I have 651 lr credits. I've read that it needs a minimum order amount of rs 1000 and cannot be clubbed with other promotions. And yet, while trying to apply it on my order, i'm unable to apply my entire lr credits while placing an order. This is highly disappointing, given a certain deadline for expiration of the credits as well. I intend to ask you to transfer the credits into my bank account. Prompt action would be appreciated.

LimeRoad customer support has been notified about the posted complaint.

Aug 29, 2017

Poonam Kashyap's response I have returned my order but I haven't gotten my amountback

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V

vanuuuu

from Bengaluru, Karnataka

Sep 4, 2017

For the order no: [protected] - Refund is made to LR credits where as i have made payment online.

P

Poonam Kashyap

from Agra, Uttar Pradesh

Sep 4, 2017

I have returned my order but I haven't gotten my amount back how i get my amount back

LimeRoad Customer Care's response, Sep 19, 2017

Verified Support

Hi Poonam, please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you. Nishita!

D

DrIxty GoGoi

from Guwahati, Assam

Jun 14, 2018

Hi..i got a product but i have returned because of size issue...i have got the amount as lr credits...bt i am disappointed i want to transfer the money to my bank account pls help me how can i do so...

LimeRoad Customer Care's response, Jun 20, 2018

Verified Support

Hi, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly. You may also write to us at [email protected] or call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week.

J

Jyothi Aradhya

from Mangalore, Karnataka

Sep 29, 2018

hi i have 2000 LR credits how to use fully

K

K Revathi Reva

from Hyderabad, Telangana

Sep 5, 2019

+1

hi i have 1000 lrcredits.iam not able to use.please tell me the process

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Address: Chennai, Tamil Nadu, 600002

Website: Limeroad

Dear sir /madam

I have a different query. I have received lr credits for the kurta that i returned however i want the amount to reflect in my bank account and not as lr credit please help me on how can i proceed with the same at the earliest. Have sent out couple of emails and tried to contact you but i have no response it's really frustrating that i need to follow up so much please give me a proper email address or contact number so that i can get in touch and follow up

Thanks
Vaishali

LimeRoad customer support has been notified about the posted complaint.

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Reshma K C

from Kolkata, West Bengal

Sep 5, 2017

Hi I need to cancel my order for order no #[protected].I will be out of station for 1 week.So I will not be able to receive the said delivery.

Sorry for the inconvenience.

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Address: 500053

Website: Limeroad

Dear yasmeen, your order [protected] has been shipped via bluedart. The tracking number is [protected].

I want to cancel this order. I didn't even get the confirmation for the order and i'm getting messages about it being shipped and all. Please check and cancel this order. I've emailed too. Limeroad please make it convinent for customers to cancel or return:exchange their orders on their website. How come you guys don't have that option. Do something about it.

LimeRoad customer support has been notified about the posted complaint.

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S

santosh shastri

from Delhi, Delhi

Sep 1, 2017

We have returned a kurta order no.[protected] . You have credited the refund in Limeroad account and I want the refund in my bank account. I request to make my problem resolve as soon as possible..

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Address: Hyderabad, Andhra Pradesh

I have booked one t-shirt and it was not good.
It is quite different which i have seen in online and in live.
So i have cancelled it and the cancelled order id is "[protected]"
I called to customer care every time it is a system generated information when we call always it is telling like you refund amount is going to return with in 48hours. But till now i have not received any amount.

LimeRoad customer support has been notified about the posted complaint.

Aug 25, 2017

Vinothkumar. P's response Bad cloth quality &colour

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V

Vinothkumar. P

from Coimbatore, Tamil Nadu

Aug 30, 2017

Dresses are not satisfied cloth & colour. Worst cloth quality

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Address: Gurgaon, Haryana

Website: www.limeroad.com

I ordered a multi art flared lehenga worth rs.937 transported by aramex_, on 29/07/2017 it was return picked but i didn't get my money back! It was delivered and return picked by mr. Vipin. We even called the delivery man a lot of times but he didnt pay any attention, he always fooled us saying i'll send the number of the company etc etc. Even the number of limeroad is incorrect. What should i do now?

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Website: www.limeroad.com

Order id : [protected] & [protected] [return id #1] created on 27/08/2017
My refund amount has been transferred to lr credit as refund mode. I had not selected this lr credit option, then why transfer my money here... Kindly take my personal account details and transfer money to my personal account... Other online shopping companies do offer this option then why not limeroad.

Aug 31, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Aug 31, 2017

Updated by santhosh d'souza no reply from Limeroad

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P

Patel Keyur

from Panaji, Goa

Aug 30, 2017

I have order on 19th August still i don't get my parcel yet.
I think all over online shopping sites your online shopping is in 3rd class category...
I had earlier ordered from your site but your customer care and your courier partner always cheat me they don't delivered my parcel and done it return

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Address: 122001

Website: limeroad

I have order cotton printed single bed bedsheet (Sontosh royal fashion) my order id is [protected]. I am sorrow to say that reverse pick up will be held on dated 21.08.2017 but the company (Delhivery pvt. Ltd., khasra no:1768/1223/5 (Area 8 kannal), village khandsa, behrampur road, gurgao haryana, 122001) does not pickup. Kindly take action and give me compensation and refund my money for such fraudious buisness by limeroad.

LimeRoad customer support has been notified about the posted complaint.

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