LivPure Complaints & Reviews

I am using your Livpure -Smart Ro and whose time I have been able to recharge from time to time, I have not been able to recharge in the last month because our mother had died due to which our house was closed. On 19th, I recharged 375 but Livpure Smart Whole Ro Smart did not turn on, then I called in your customer care, then they told that you have to do one recharge only.
I told them that our mother had died and we were not at home,...

Water is very important for human beings.so don't delay for service....

My Service request no. is JS-[protected]. LivPure Service Engineer, Sh. Gurinder Singh was to come today for checking the non-permorming RO but he didn't turned up. On enquiring, he told that he is very busy today and won't be able to come today. Our RO is not working for last 48 hrs and family members including kids are not getting filtered/pure water for drinking.

Grateful please send Service Engineer immediately....

Hey, i Have been trying to reach to customer service regarding my complaint, apparently their website is down no one picking up call, i have been trying to register my complaints for weeks.

please let me know if is there any way to talk to them

Registered number - [protected]...

They destroyed my property wall, main pipe and...

My RO is out of order since 05/12/2020 and I lodged a service complaint (Call ID is JS-[protected]) on 06 December 2020 but engineer has not visited yet. Today I once again call over toll free number [protected] and I was told that your service complaint was cancelled.
I have suffering since last 11 days due to poor services of LIV PURE.
Please get my RO repaired ASAP....

Service request No. JS-[protected] dated[protected] allotted to SANDEEP SINGH[protected] Kanpur Nagar, [protected].

1. He attended and told membrane is unserviceable and replaced with other used membrane temporarily, and promised to replace it with new membrane in a week.
2. Display card of Ro was unserviceable and promised to replace it in one week.
He has not turned up to replace both membrane and display card...

I have requested for my r.o. routine service which is already in acmc. But not done....

No service for more than 9 months... Tap also not working now...

During my Warranty Period Copper Filter was not replaced fir my Livpure Envy Plus RO Water Filter, Product Serial Number : B9IW30D1014571.

Regards,

Arunava Roy

[protected]...

Product was brought from Livpure in June. Had to recharge for 6 months to avail the services. However in the month of october, there were issues with the water quality. It was informed that they would arrange for service and the service tech visited twice failing to resolve the issue. A Request to cancel the services was taken and raised on 4 Nov 2020. The company eventually had to pick up the machine and provide the refund for the dedicated...

Hi,

We are getting very bad service from Liv pure at Nagpur. +[protected] This number is provided to us and a lady speaks to us. She always delays to send an engineer. Last time she said that u received a number plz give that... as I was not aware what it was I have the number . She closed the case and engineer did not visit......

I ordered the product on 17th November 2020 and there was prompt follow up and delivery on the same day. Someone came for installation on 18th November but it couldn't be installed because of landlord issues. The same was communicated to the Livpure team and I was reassured that the product would be collected from my house. It has almost been a month since it has happened, I have been in touch with the customer support team everyday for the...

Recently bought this water purifier and last 3months I was not at home, so switched off purifier. Now I am back home and switched on purifier and it switched on and pumping the water inside device through white pipe but water is not filling inside purifier and also wastage water is not coming out through the blue pipe....

I have purchased live pure waterpurifier from aarcee electronic, kharghar, Navimumbai. 5 days ago.
Till today installation is not done by dealer at the time of selling goods dealer tells so many things but, in reality no one rules, please do needful for the same and install machine quickly....

Regular service! Not done even after registering a service request?...

Hi,

It's hard to say that I am totally disappointed by the livpure services. As it was clearly mentioned on the company website and confirmed from your Customer Support team also that RO Carbon Filter, sediment filter, DI Cartridges, RO membrane anyhow to be changed after 220 Days.
But your Bareilly Zonal Manager MR. Azeem Kamal Siddique is not changing these parts after my N no of request and saying that you...

When i bought the livepure RO, it came with 2 free service in a year which a customer can claim within a year anytime. When i tried claiming a free service i received a message that an engineer has been appointed for the service please give an appointment date. I called the engineer and he responded that he will come within 2 days but he didn't came so i called him again but he disconnected my call.
After that due to pandemic the nation...

Hi Team,

My warranty period for livpure water purifier installed at my home is completed. Upon frequent calls/requests from Livpure, So I have extended 2 years service by paying 6460 rs amount on 01/22/2020 date (Jan 22nd). Please find the attached invoice for your reference.

In May month I called Livpure customer care and raised service request for issue with filters. But call received from service engineer...

Hi,

I have bought Livpure water purifiers on the date of 16 June 2020 and after 3 months, i have facing issue every 3rd day. Till the time we have raised 6-7 times service requests to fix the issue but still its not working.

Your Service engineer Shailendra Kumar Tiwari [2002657] Very rude and very unprofessional. the guy never picked up the phone and never came on schedule date. When we asked when you come...