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LivPure Complaints & Reviews

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2.1
Updated: Oct 10, 2026
Complaints 889
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358
Unresolved
531
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R
rohit2390
from DÄ«sa, Gujarat
Mar 6, 2021
Resolved
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Address: 302 Ganga Vihar

RO Mineralizer and Filters are to be changed as per regular service i already complaint in previous time but there is no response from your side
Aug 5, 2021
Complaint marked as Resolved 
LivPure customer support has been notified about the posted complaint.
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Dear Rohit, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

Regards,
Team Livpure
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    N
    Naveen Kumar Marappa
    from Bengaluru, Karnataka
    Mar 5, 2021
    Resolved
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    Resolved

    Address: 19, HANUMANTHA SAGARA, BASAVESHWARA BADAVANE, MADHANAYAKANAHALLI

    We have raised service request for issue with machine is not working but no one has addressed till now.

    Further, lot of issues we are facing with this machine, I request or suggest to replace with new machine otherwise I may have to go for consumer court. we brought this just 8 months ago and it has given problem for almost 4 times now
    Aug 5, 2021
    Complaint marked as Resolved 
    LivPure customer support has been notified about the posted complaint.
    View replies
    Dear Naveen, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

    Regards,
    Team Livpure
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      S
      SK Dipu Zamil
      from Kolkata, West Bengal
      Mar 4, 2021
      Resolved
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      Resolved

      Address: SK DIPU ZAMIL....Swagatam Appertment, 4th floor, flat On 05, English Bazaar, Near Jalalia High school, Dist- Malda, pin-732101

      Dear sir/Madam,
      Maine RO Installed karne k lye customer care me call kya tha Date 03 March 2021 ko...

      Customer care se mujhe yeh msg bhi aya...

      "Thank you for registering your Service complaint.Your Call ID is JS-[protected] . Please call [protected] for any query."
      .
      .
      Per abhi tak koi Installation karne nahi aya...
      Abhi me kisko complain karu
      Aug 12, 2021
      Complaint marked as Resolved 
      LivPure customer support has been notified about the posted complaint.
      Verified Support
      Mar 19, 2021
      LivPure Customer Care's response       Dear Dipu, apologies for the inconvenience caused. we have forwarded your query to the concerned team, they will reach out to you on priority.

      Regards,
      Team Livpure
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        0
        05nay86
        from Mumbai, Maharashtra
        Mar 4, 2021
        Resolved
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        Resolved

        Address: Room No 1108 Shri Motanka Society Dattaram Lad Marg Chinchpokali Mumbai 400012 Maharashtra

        My service request No. JS-[protected] registered on 2nd March 21 till date it is not closed. Livpure technician is not coming for installation of water purifier. Due to this We are facing problem for getting purified water. Please look into and solve the issue immediately.
        Aug 5, 2021
        Complaint marked as Resolved 
        LivPure customer support has been notified about the posted complaint.
        View replies
        Apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

        Regards,
        Team Livpure
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          C
          chandraaditya
          Mar 1, 2021
          Resolved
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          Resolved

          After 6 months of torture without servicing water purifier. I am drinking can water paying extra since I bought liv pure envy plus water purifier to place in show case. I raised requests, complaints and all escalations from June 2020. And all I get a message is its escalated or they send some technician no who doesn't pick call or it doesn't work.
          Now I am raising this complaint to make world know livpure is fraud company and even u take amc also it Doesn't care about customers needs. Never buy livpure products. In my apartment we bought softener worth 1.5 lacs which also is useless
          Aug 12, 2021
          Complaint marked as Resolved 
          LivPure customer support has been notified about the posted complaint.
          Verified Support
          Mar 19, 2021
          LivPure Customer Care's response           Dear Aaditya, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

          Regards,
          Team Livpure
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            S
            Satya VVV
            from Noida, Uttar Pradesh
            Feb 28, 2021
            Resolved
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            Resolved

            Address: Plot no.145, balakrishna nager, Kukatpally HYD

            Hi Team,

            I have been a loyal customer to LivPure and struggling to get a service technician attending to my call over 2 months.

            you can find more details around my registered mobile number.
            Aug 12, 2021
            Complaint marked as Resolved 
            LivPure customer support has been notified about the posted complaint.
            Feb 28, 2021
            Updated by Satya VVV             you can reach me on 8886275xxx for more details.
            Verified Support
            Mar 19, 2021
            LivPure Customer Care's response             Dear Satya, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

            Regards,
            Team Livpure
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              S
              sarang Battalwar
              from Noida, Uttar Pradesh
              Feb 26, 2021
              Resolved
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              Resolved

              Address: B402 Gulmohar-2 Seawoods West Sector 42 Navi Mumbai

              As per the AMC taken from you we are not getting service and it get cancelled without any concern with us
              Please do the servicing immediately.
              Aug 5, 2021
              Complaint marked as Resolved 
              LivPure customer support has been notified about the posted complaint.
              View replies
              Dear Sarang, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

              Regards,
              Team Livpure
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                S
                ShuklaAakanksha
                Feb 23, 2021
                Resolved
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                Resolved

                I have raised request on Saturday to LivPure regarding our RO not dispensing water, they have raised request that I will get call in 3-4 hours however I haven’t got any call or information from them until now.

                I have mailed them regarding the same, however again there is no response from them.

                This is the second incidence when I was troubled by them.
                In first instance they took 4 days to revert and I have mailed them that I will file complaint in Consumer forum then they attended my request.

                There is no water for past 3-4 day and same I have mentioned in my customer care request as well but no response from them.

                There is nobody to reach or talk to in LivPure customer care.

                Please I would like file complaint against LivPure
                Aug 7, 2021
                Complaint marked as Resolved 
                LivPure customer support has been notified about the posted complaint.
                Verified Support
                Feb 26, 2021
                LivPure Customer Care's response                 Dear Akanksha, we apologize for the inconvenience caused, requesting you to share your registered contact number or service request number, and the concerned team will reach out to you on priority.

                Regards,
                Team Livpure
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                  D
                  Dakshyani G
                  from Gaddi Annaram, Telangana
                  Feb 16, 2021
                  Resolved
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                  Resolved

                  My ro makes beeping sound from two days.we raise a complaint, but no response from livpure customer center.we paid AMCE also but no response.worst assistance from livpure
                  Aug 12, 2021
                  Complaint marked as Resolved 
                  LivPure customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 26, 2021
                  LivPure Customer Care's response                   Dear Dakshyani, we apologize for the inconvenience caused, requesting you to share your registered contact number or service request number, and the concerned team will reach out to you on priority.

                  Regards,
                  Team Livpure
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                    G
                    Gokul Nath Gunda
                    from Quthbullapur, Telangana
                    Feb 10, 2021
                    Resolved
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                    Resolved

                    Address: Nizampet

                    This is not at all a international brand..they don't have proper customer care service and even assigned job I'd not working..I suggest them instead of spending much on ads I would suggest just maintain people management...

                    Coming to issue, they automatically generated 2-3 weeks back for general service but no one responded back...I started follow up with multiple calls but no picking all the time.
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    LivPure customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 16, 2021
                    LivPure Customer Care's response                     We apologize for the inconvenience caused, requesting you to share your registered contact number or service request number, and the concerned team will reach out to you on priority.

                    Regards,
                    Team Livpure
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                      S
                      Sajitha Radhakrishnan
                      from Bengaluru, Karnataka
                      Feb 3, 2021
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                      I have raised multiple complaints on LivPure Pep Plus RO purifier and havent received any updates for 2 weeks now. This product is under AMC and still there are no visits for cleaning the product or repairing it.
                      LivPure customer support has been notified about the posted complaint.
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                        A
                        Akshay Dafal
                        from Vasai-Virar, Maharashtra
                        Jan 27, 2021
                        Resolved
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                        Resolved

                        Address: Wardha

                        I had requested for a service, the guy is fooling me around since 4 days and upon that he's been so rude
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        LivPure customer support has been notified about the posted complaint.
                        View replies
                        Dear Akshay, we apologize for the inconvenience caused, please share your registered contact number, and the concerned team will reach out to you on priority.

                        Regards,
                        Team Livpure
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                          J
                          Julche
                          from Bengaluru, Karnataka
                          Jan 20, 2021
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                          I had been using a Livpure RO for more than a year. When I had to go out of town for more than 4 months in September last year, I asked for surrender of services. The customer care instead offered me to keep the RO, and that they will waive off the dues for unused months if I recharge for 6 months when I am back. They did not keep up their offer and were asking me to pay saying the offer is not valid any more. I have their offer on mail. Their service number is not working. Not responding to emails either. Livpure team, please contact, Durai
                          LivPure customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 20, 2021
                          LivPure Customer Care's response                           We are sorry you had this experience, requesting you to share your registered contact number and the concerned team will get in touch with you on priority.

                          Regards,
                          Team Livpure
                          Jan 22, 2021
                          Updated by Julche                           Hi.

                          Please contact me on my registered number [protected], thanks Durai.
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                            G
                            gungun130
                            from Powai, Maharashtra
                            Jan 11, 2021
                            Resolved
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                            Resolved

                            I have register complaint regarding my ro issue and 1 week has passed by till now not recived any proper response from customer care depart

                            thanks and regards,
                            pankaj
                            [protected]
                            Aug 12, 2021
                            Complaint marked as Resolved 
                            LivPure customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 20, 2021
                            LivPure Customer Care's response                             Dear Gungun, we are sorry you had this experience, we have forwarded your query to the concerned team, they will get in touch with you on priority.

                            Regards,
                            Team Livpure
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                              K
                              Kamal kant arora
                              from Powai, Maharashtra
                              Jan 7, 2021
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                              Address: CHKD-2 kavi nagar near kala dham park ghaziabad up

                              AMC 09-09-20 ko RO CARE SOLUTION 79 sai enclave opp nandi park Raj nagar extation ghaziabad ki hai 27-12-20 ko complain ki thi bar bar phone karne par bhi aaj tak solve nahi hui ki admi nahi hai AMC ke 6000/- bhi diye the aur kahi bhi complain kare jo solve ho jaye
                              LivPure customer support has been notified about the posted complaint.
                              View replies
                              Dear Kamal, we are sorry you had this experience, please share your registered contact number and the concerned team will get in touch with you on priority.

                              Regards,
                              Team Livpure
                              Reply
                              Kamal Kant Arora #[protected]
                              Reply
                              Livpure par bhi complain karne ka koi fayda nhi hua after sale service is very poor
                              Reply
                              LivPure Customer Care's response, Jan 28, 2021
                              Verified Support
                              We are sorry you had this experience, we have forwarded your query to the concerned team, they will get in touch with you on priority.

                              Regards,
                              Team Livpure
                              27-12-20 se complain ki hui hai water clear nahi hai AMC september 2020 ko hui thi one year ke liye par na to complain karne par AMC wale hi aye aur livpure par bhi complain ki two time but koi response nahi kahi se bhi company ka service Dept se bhi koi call nahi aye AMC karane ka fayda kaya hua
                              Reply
                              Kamal kant arora's [Complaint's author] reply, Jan 16, 2021
                              1 year main product ki cost le chuke hai yeh name change karke bhi complain attend karte hai
                              Kamal kant arora's [Complaint's author] reply, Jan 16, 2021
                              Yeh Bill hai inka
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                                C
                                cool.sanketh
                                from Bengaluru, Karnataka
                                Dec 29, 2020
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                                I had cancelled the product since installation did not happen within the agreed timeline. They have picked the product 20 days ago, but haven't processed my refund yet. Please help

                                My mobile number is [protected]
                                LivPure customer support has been notified about the posted complaint.
                                Jan 07, 2021
                                Updated by cool.sanketh                                 [protected]
                                View replies
                                Dear Sanketh, we are sorry you had this experience, please share your registered contact number and the concerned team will get in touch with you on priority.

                                Regards,
                                Team Livpure
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                                  C
                                  Chandni ramola
                                  Dec 28, 2020
                                  Resolved
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                                  Resolved

                                  Address: D33 ,3 floor , street no 1, 60 ft road, chattarpur 110074 new delhi

                                  We have bought livpure envy shield water purify on October 2019 but at the time of first service after 6 month there was complete lockdown. Filters going to be change at 6 month not Given free. there was 4-7 month lockdown. Due to covid we were not able to get back in work.. So service was still pending..
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  LivPure customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Chandni, we are sorry you had this experience. Requesting you to share your registered contact number and the concerned team will reach out to you on priority.

                                  Regards,
                                  Team Livpure
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                                    N
                                    Ninad Badgujar
                                    from Delhi, Delhi
                                    Dec 26, 2020
                                    Resolved
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                                    Resolved

                                    Address: A/p Shikrapur, Cozy Corner, A309,Pune Nagar Road, Behind Police Station, Tal. Shirur, Dist. Pune 412208

                                    Water not come into the storage unit- Livpure Pepro touch
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    LivPure customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Ninad, we are sorry you had this experience. Requesting you to share your registered contact number and the concerned team will reach out to you on priority.

                                    Regards,
                                    Team Livpure
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                                      P
                                      pandajolly
                                      from Delhi, Delhi
                                      Dec 26, 2020
                                      Resolved
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                                      Resolved

                                      The purifier is not delivering water from last 2 days.
                                      Please solve the issue asap.
                                      Thank You.
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      LivPure customer support has been notified about the posted complaint.
                                      View replies
                                      Hello, we are sorry you had this experience. Requesting you to share your registered contact number and the concerned team will reach out to you on priority.

                                      Regards,
                                      Team Livpure
                                      Reply
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                                        A
                                        Anika2015
                                        Dec 25, 2020
                                        Resolved
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                                        Resolved

                                        Address: Flat no 303, Srikar Mansion, Sidhi vinayak nagar, Nizampet, Hyderabad

                                        I have AMC for servicing of Livpure water purifier. They took AMC money for 2 years. I have been raising service request since 4 months to change the RO filter, but no responded and replaced the same. Earlier also I have raised several complaints.
                                        Aug 5, 2021
                                        Complaint marked as Resolved 
                                        LivPure customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Anika, we are sorry you had this experience, we have forwarded your query to the concerned team, they will reach out to you on priority.

                                        Regards,
                                        Team Livpure
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