LivPure Complaints & Reviews

Hello Team,
As I shifted to new home location on last 26th Apr 2021, before that I have raised request for reinstallation of LivePure at new home address and I update the Address for the same.
Till now I have called many time for the same, still its not done as lockdown imposed in Bangalore.

Please try to process the request at the earliest as its almost one month.

Again one more thing I am requesting not to consider these days on which I have not used the LivePure. I have already recharged my subscription next 6 month. So please extend the subscription further as per not used Livepure those days

Touch pad of water purifier is not working properly, it is automatically turned ON and despence total water from RO.
Also filter life indication is low....

I have taken a 3 yrs AMC for my livpure water purifier. I have been calling them from 28 days continuously to come for general servicing and also to change the filters . They are registerering the complaint but no one is coming nor calling

Hello team,
My name is Digambar Madhukar Desale, I am customer of livepuer Ro water filter from last 4 month ..

I want to change my Registreted Mobile number cause I am a miletary man and I am not able to received any call regarding service of My Livpure ...But they are not answered me yet, I am very dissatisfied with thiss
Please help me out

Refer my numbers of mail for complaints, not words to say about your worst service

Purifier start but after sometime it's self off and again continue this process. Till whenever power is supplied to it.

Very poor service of livpure, false commitment done, service of livpure is due from March 2021 in spite of mine service registered in March
When called to customer care they are not responding properly and not taking responsibility of livpure RO service.
Pls look into the matter ASAP, as mine
Livpure RO is not working.

I have received the product on 7 th may 2021 from flipkart and the installation due date was 10th may 2021.
But still it is not installed

It's been a week. No response from company side.

No water is coming for past one week. Complaint around 5 times. Yet no one came for repair. My register I'd
B2KW92D1008119

I purchase a RO purifier on 13th April 2021. And the product I reviewed is defective, the product leaking from the day one I already raise many tickets but didn't get any solution, now I want to replace it.
Kindly replace my RO ASAP

Product name- LIVPURE Zinger Copper 6.5 L RO + UV + UF + Minerals Water Purifier
Instalation date- 14th April 2021

I want service support regarding change of filters of our livpure pep star

Have been trying to reach customer care on all available mediums but seems it is the worst customer service company, and their local technicians are always in search of ways to loot money, it has been hardly 4 months, local technician says RO would have gone bad and it would cost Rs 1200 for filter and additionally he trying to sell additional filters.
i just want to hear it from company itself if the product is really so bad or just service is?
And since we have been trapped with your product is there any way to get it serviced ????

I have purchased Liv Pure and waiting for installation for more than week. I'm being told that due to lockdown in Delhi they are unable to install.
I'm sure this is a excuse as service engineers of AC are vising the premises. Even service eng of Aqua Guard are around.

Please provide the address for your homepage.

My Register Mobile no. is [protected] in Live pure name of Mr. Chandrakant Thale. I had done last service on 02.06.2020 where it was last service against my warranty. I was to renew it for one more year. at that servicing Mr. Kaushlendra Tiwari came for last servicing his mobile no. [protected]. I Paid him Rs. 2130/- towards renewal through Google pay. to his colleague Mr. Pravin Ahire (his contact no. is [protected]). I come to know that they have not updated my payment at Live pure and providing me service on self service. once they have visited after so many calls. now these persons are not pick uping my calls and not even giving revert. so request you kindly take an action towards these two person. they both are accepting that they are working with Live pure. I am attaching payment details and his conversation. pleaas do the needful. my register mail id is - [protected]@yahoo.com. and contact no. is [protected]

I am getting continuous beeps from my livpure ro. Unable to create a ticket from the app nor is anybody from support team answering the phone call.

Water is one main part of life and you are showing absolute no responsibility and making the customers to wait, not sure but may be indefinitely.

You people make good marketing to sell your products and then you are least bothered.

I had ordered for a smart RO and paid the full amount on 23rd February 2021. It took an entire month after multiple follow ups to get the product delivered. I was consistently following up with the support team on call and the date of delivery and installation keeps getting pushed one week everytime I talk to the support team.

Once the product got delivered. I have been following up to get it installed and that seems to be another hassle. It is going to be 2 months since I placed the order and I still dont have the water connectivity.

The service throughout has been terrible. Do not place an order with them

I have trying to contact Livpure for my RO service but no one a simple courtesy to reply my mails since a week now tried their numbers but no response then I tried mailing them, reminders but no avail.

I taken 2 year acmc.but just done 1 year your service agent John p gajjar is not picking my phone.and not servicing also.my ro is not working now what should I do I complain on your customer care number also since 5 days are gone no one is replying.product is good but very bad service not to recommend to anyone.please provide services fast.

Dear mam/sir, i hope you are doing well, my name is neeraj from new delhi . i want to service my livepure R.O. and i have called customer care 4 to 5 time from the past 3 days but no one would come to service in my home and never call me. i am very fedup from your customer care service.
If you read this mail kindly contact me on below number as soon as possible.
i am waiting for your reply
thanks & Regard
Neeraj Raturi
Ph : [protected], [protected]