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LivPure Complaints & Reviews

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2.1
Updated: Sep 15, 2025
Complaints 853
Resolved
355
Unresolved
498
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LivPure reviews & complaints page 22

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A
Aakash Shrivastav
from Mau, Uttar Pradesh
Apr 12, 2021
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I have trying to contact Livpure for my RO service but no one a simple courtesy to reply my mails since a week now tried their numbers but no response then I tried mailing them, reminders but no avail.
LivPure customer support has been notified about the posted complaint.
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    M
    Mukesh A Motwani
    Apr 10, 2021
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    Address: B/601,SAVYA SKYZ

    I taken 2 year acmc.but just done 1 year your service agent John p gajjar is not picking my phone.and not servicing also.my ro is not working now what should I do I complain on your customer care number also since 5 days are gone no one is replying.product is good but very bad service not to recommend to anyone.please provide services fast.
    LivPure customer support has been notified about the posted complaint.
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      N
      neerajraturi
      Apr 8, 2021
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      Address: Q1/35, Gali no. 07, mohan garden uttam nagar new delhi-110059

      Dear mam/sir, i hope you are doing well, my name is neeraj from new delhi . i want to service my livepure R.O. and i have called customer care 4 to 5 time from the past 3 days but no one would come to service in my home and never call me. i am very fedup from your customer care service.
      If you read this mail kindly contact me on below number as soon as possible.
      i am waiting for your reply
      thanks & Regard
      Neeraj Raturi
      Ph : [protected], [protected]
      LivPure customer support has been notified about the posted complaint.
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        V
        vasanthi hari
        Mar 30, 2021
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        Registered a complaint about leakage of watere on 26th March and the engineer attended on 27th march 2021. After servicing the water is sour in taste - when we complained again the response was not as it was earlier. They suggested to have 2 years AMC before end of this month but when we checked with the website the service remains the same both for one year and two years. details are attached - NEED TO KNOW THE REASON FOR ONE OR TWO YEARS amc
        +1 photos
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          A
          Ananda Kumar Reddy
          Mar 14, 2021
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          Address: BRR ENCLAVE

          I have opted for ACMC on[protected] for 3 years worth Rs10800. It was promised twice in a year an auto inspection for checking the RO will be provided. But no one has turned up till day even after 10 months.

          I have raised a request by calling customer care as the water not coming on 14th March 2021, but no one has attended the request till now. I have called customer service 10times on this matter. I have called the engineer and area manager as well. No one responded

          This is not expected and not acceptable. If you are not able to provide the service, then shut down the company.
          +1 photos
          LivPure customer support has been notified about the posted complaint.
          Verified Support
          Mar 19, 2021
          LivPure Customer Care's response           Dear Ananda, apologies for the inconvenience caused. we have forwarded your query to the concerned team, they will reach out to you on priority.

          Regards,
          Team Livpure
          Apr 18, 2021
          Updated by Ananda Kumar Reddy           Same problem repeatedly
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            A
            Ananda Kumar Reddy
            Mar 14, 2021
            Resolved
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            Resolved

            Address: BRR ENCLAVE

            Water not coming
            Aug 5, 2021
            Complaint marked as Resolved 
            LivPure customer support has been notified about the posted complaint.
            View replies
            Dear Ananda, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

            Regards,
            Team Livpure
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              A
              Ananda Kumar Reddy
              Mar 14, 2021
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              Address: BRR ENCLAVE road no 4,Almasguda 500058

              I tried to call customer care many times but no one is responding
              LivPure customer support has been notified about the posted complaint.
              Verified Support
              Mar 19, 2021
              LivPure Customer Care's response               Dear Ananda, apologies for the inconvenience caused. we have forwarded your query to the concerned team, they will reach out to you on priority.

              Regards,
              Team Livpure
              Apr 18, 2021
              Updated by Ananda Kumar Reddy               Taking long period to solve this issue
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                S
                santvaibhav9
                from Aurangabad, Maharashtra
                Mar 13, 2021
                Resolved
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                Resolved

                Address: The Comfort Zone, Near old Tlathi Office, Ambad Nashik 422010

                Need to servecing of our livpure
                Aug 5, 2021
                Complaint marked as Resolved 
                LivPure customer support has been notified about the posted complaint.
                View replies
                Dear Vaibhav, requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

                Regards,
                Team Livpure
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                  B
                  Bhavda
                  Mar 12, 2021
                  Resolved
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                  Resolved

                  Address: Sai Savera Apartment , Plot No - 587 , Shiravne , Nerul , Navi Mumbai

                  The man Livpure His name is Himanshu . He had done fraud with us . He is giving us service of livpure . Now he is not giving us service . And he is not refunding our money back .
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  LivPure customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 19, 2021
                  LivPure Customer Care's response                   Dear Bhavda, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

                  Regards,
                  Team Livpure
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                    S
                    Suyog1421
                    Mar 10, 2021
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                    Hi Team,
                    I am Suyog Sharma I had seen the purifier rental add on FB and I signed up smoothly after that I got the call from one of your representative saying that I should make the payment.
                    I am from bangalore and my pin code is 562157 so when I got the call once again I confirmed with the rep that is it avaiable on the particular pin code, he told there is no issue and carry on with the payment and will be delivered within 48 hrs, Idid make the payment and now after making the payment no one came to deliver after 48 hrs i tried calling your Cus Care but no one responded again after 5 days I calld up your Cus Care because no one came to install, the I came to know from the cus care that there is no delivery on this particular pin code.
                    Kindly requesting you all to be proffessional and provide the correct information.
                    This is really not excepted.
                    LivPure customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 19, 2021
                    LivPure Customer Care's response                     Dear Suyog, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

                    Regards,
                    Team Livpure
                    Jul 21, 2021
                    Updated by Suyog1421                     [protected]
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                      R
                      rupeshm3
                      Mar 10, 2021
                      Resolved
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                      Resolved

                      I had taken service contract for three years in oct 2020 and from jan21 i was trying to get service from livpure for water purifier but no one is responding on customer care number or email and from last two months continuously trying for service but no one is visiting for service and they even not respond to me i had pay for three contract
                      +3 photos
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      LivPure customer support has been notified about the posted complaint.
                      View replies
                      Dear Rupesh, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

                      Regards,
                      Team Livpure
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                        S
                        Satish Shilpi
                        Mar 7, 2021
                        Resolved
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                        Resolved

                        Address: Dr. Satish Shilpi, Flat 401, Block A, Vankatesh Golden Wings, Near Kakada Alankar Height, Bypass Road, Bhanpur Square

                        RO water purifier has stopped the working. Water is not coming from the machine.
                        +1 photos
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        LivPure customer support has been notified about the posted complaint.
                        View replies
                        Dear Satish, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

                        Regards,
                        Team Livpure
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                          M
                          Mohammed Abdul Shukoor
                          from Hyderabad, Telangana
                          Mar 7, 2021
                          Resolved
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                          Resolved

                          Hi Team,

                          I have opted for ACMC on[protected] for 3 years worth 9500 rs. It was promised twice in a year an auto inspection for checking the RO will be provided. But no one has turned up till day even after 8 months.

                          I have raised a request by calling customer care as the taste of water got changed on 26th Feb 2021, but no one has attended the request till now. I have called customer service 5 times on this matter. I have called the engineer and area manager as well. No one responded

                          This is not expected and not acceptable. If you are not able to provide the service, Refund my money. It's a hard earned money
                          +1 photos
                          Aug 12, 2021
                          Complaint marked as Resolved 
                          LivPure customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 19, 2021
                          LivPure Customer Care's response                           Dear Abdul, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

                          Regards,
                          Team Livpure
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                            R
                            rohit2390
                            from Dīsa, Gujarat
                            Mar 6, 2021
                            Resolved
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                            Resolved

                            Address: 302 Ganga Vihar

                            RO Mineralizer and Filters are to be changed as per regular service i already complaint in previous time but there is no response from your side
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            LivPure customer support has been notified about the posted complaint.
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                            Dear Rohit, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

                            Regards,
                            Team Livpure
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                              N
                              Naveen Kumar Marappa
                              from Bengaluru, Karnataka
                              Mar 5, 2021
                              Resolved
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                              Resolved

                              Address: 19, HANUMANTHA SAGARA, BASAVESHWARA BADAVANE, MADHANAYAKANAHALLI

                              We have raised service request for issue with machine is not working but no one has addressed till now.

                              Further, lot of issues we are facing with this machine, I request or suggest to replace with new machine otherwise I may have to go for consumer court. we brought this just 8 months ago and it has given problem for almost 4 times now
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              LivPure customer support has been notified about the posted complaint.
                              View replies
                              Dear Naveen, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

                              Regards,
                              Team Livpure
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                                S
                                SK Dipu Zamil
                                from Kolkata, West Bengal
                                Mar 4, 2021
                                Resolved
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                                Resolved

                                Address: SK DIPU ZAMIL....Swagatam Appertment, 4th floor, flat On 05, English Bazaar, Near Jalalia High school, Dist- Malda, pin-732101

                                Dear sir/Madam,
                                Maine RO Installed karne k lye customer care me call kya tha Date 03 March 2021 ko...

                                Customer care se mujhe yeh msg bhi aya...

                                "Thank you for registering your Service complaint.Your Call ID is JS-[protected] . Please call [protected] for any query."
                                .
                                .
                                Per abhi tak koi Installation karne nahi aya...
                                Abhi me kisko complain karu
                                Aug 12, 2021
                                Complaint marked as Resolved 
                                LivPure customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 19, 2021
                                LivPure Customer Care's response                                 Dear Dipu, apologies for the inconvenience caused. we have forwarded your query to the concerned team, they will reach out to you on priority.

                                Regards,
                                Team Livpure
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                                  0
                                  05nay86
                                  from Mumbai, Maharashtra
                                  Mar 4, 2021
                                  Resolved
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                                  Resolved

                                  Address: Room No 1108 Shri Motanka Society Dattaram Lad Marg Chinchpokali Mumbai 400012 Maharashtra

                                  My service request No. JS-[protected] registered on 2nd March 21 till date it is not closed. Livpure technician is not coming for installation of water purifier. Due to this We are facing problem for getting purified water. Please look into and solve the issue immediately.
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  LivPure customer support has been notified about the posted complaint.
                                  View replies
                                  Apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

                                  Regards,
                                  Team Livpure
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                                    C
                                    chandraaditya
                                    Mar 1, 2021
                                    Resolved
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                                    Resolved

                                    After 6 months of torture without servicing water purifier. I am drinking can water paying extra since I bought liv pure envy plus water purifier to place in show case. I raised requests, complaints and all escalations from June 2020. And all I get a message is its escalated or they send some technician no who doesn't pick call or it doesn't work.
                                    Now I am raising this complaint to make world know livpure is fraud company and even u take amc also it Doesn't care about customers needs. Never buy livpure products. In my apartment we bought softener worth 1.5 lacs which also is useless
                                    Aug 12, 2021
                                    Complaint marked as Resolved 
                                    LivPure customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 19, 2021
                                    LivPure Customer Care's response                                     Dear Aaditya, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

                                    Regards,
                                    Team Livpure
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                                      S
                                      Satya VVV
                                      from Noida, Uttar Pradesh
                                      Feb 28, 2021
                                      Resolved
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                                      Resolved

                                      Address: Plot no.145, balakrishna nager, Kukatpally HYD

                                      Hi Team,

                                      I have been a loyal customer to LivPure and struggling to get a service technician attending to my call over 2 months.

                                      you can find more details around my registered mobile number.
                                      Aug 12, 2021
                                      Complaint marked as Resolved 
                                      LivPure customer support has been notified about the posted complaint.
                                      Feb 28, 2021
                                      Updated by Satya VVV                                       you can reach me on 8886275xxx for more details.
                                      Verified Support
                                      Mar 19, 2021
                                      LivPure Customer Care's response                                       Dear Satya, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

                                      Regards,
                                      Team Livpure
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                                        S
                                        sarang Battalwar
                                        from Noida, Uttar Pradesh
                                        Feb 26, 2021
                                        Resolved
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                                        Resolved

                                        Address: B402 Gulmohar-2 Seawoods West Sector 42 Navi Mumbai

                                        As per the AMC taken from you we are not getting service and it get cancelled without any concern with us
                                        Please do the servicing immediately.
                                        Aug 5, 2021
                                        Complaint marked as Resolved 
                                        LivPure customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Sarang, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

                                        Regards,
                                        Team Livpure
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