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LivPure Complaints & Reviews

www.livpure.in
2.1
Updated: Sep 15, 2025
Complaints 853
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355
Unresolved
498
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LivPure reviews & complaints page 23

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S
ShuklaAakanksha
Feb 23, 2021
Resolved
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I have raised request on Saturday to LivPure regarding our RO not dispensing water, they have raised request that I will get call in 3-4 hours however I haven’t got any call or information from them until now.

I have mailed them regarding the same, however again there is no response from them.

This is the second incidence when I was troubled by them.
In first instance they took 4 days to revert and I have mailed them that I will file complaint in Consumer forum then they attended my request.

There is no water for past 3-4 day and same I have mentioned in my customer care request as well but no response from them.

There is nobody to reach or talk to in LivPure customer care.

Please I would like file complaint against LivPure
Aug 7, 2021
Complaint marked as Resolved 
LivPure customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2021
LivPure Customer Care's response Dear Akanksha, we apologize for the inconvenience caused, requesting you to share your registered contact number or service request number, and the concerned team will reach out to you on priority.

Regards,
Team Livpure
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    D
    Dakshyani G
    from Gaddi Annaram, Telangana
    Feb 16, 2021
    Resolved
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    Resolved

    My ro makes beeping sound from two days.we raise a complaint, but no response from livpure customer center.we paid AMCE also but no response.worst assistance from livpure
    Aug 12, 2021
    Complaint marked as Resolved 
    LivPure customer support has been notified about the posted complaint.
    Verified Support
    Feb 26, 2021
    LivPure Customer Care's response     Dear Dakshyani, we apologize for the inconvenience caused, requesting you to share your registered contact number or service request number, and the concerned team will reach out to you on priority.

    Regards,
    Team Livpure
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      S
      Sushiii
      Feb 11, 2021
      Resolved
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      Resolved

      Livpure warranty extension fraudulent

      This is regarding the warranty extension for my water purifier ( Livpure pep pro ++, serial number: D9HW44D1015980).

      On 2nd March 2020, I requested for the warranty extension and to change the filters for my RO and post that technician (Pandu Salivahan) visited my home and changed the filter. After paying the amount in cash when I asked him to provide the bill copy he made an excuse that he forget to bring the bill book and...
      +1 photos
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      G
      Gokul Nath Gunda
      from Quthbullapur, Telangana
      Feb 10, 2021
      Resolved
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      Address: Nizampet

      This is not at all a international brand..they don't have proper customer care service and even assigned job I'd not working..I suggest them instead of spending much on ads I would suggest just maintain people management...

      Coming to issue, they automatically generated 2-3 weeks back for general service but no one responded back...I started follow up with multiple calls but no picking all the time.
      Aug 6, 2021
      Complaint marked as Resolved 
      LivPure customer support has been notified about the posted complaint.
      Verified Support
      Feb 16, 2021
      LivPure Customer Care's response       We apologize for the inconvenience caused, requesting you to share your registered contact number or service request number, and the concerned team will reach out to you on priority.

      Regards,
      Team Livpure
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        D
        Dhiren1313
        Feb 10, 2021
        Resolved
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        Resolved

        RO service complaint. No service received even after escalations

        Address: Plot No. 221, Phase I, Sector 22A, Sector 20, Gurugram, Haryana 122016

        I have purchased LivPure RO serial number: B9JW44D1084369 in March 2020, I have registered multiple service complaints but none of the technician visit or contact me. When I call at call center the lady says we have escalated your issue, but the no see after that call.
        recent service request numbers: RO Ticket ID:87823
        complaint number : JS[protected]

        Pl help me to get my RO fixed as tank is not filling only...
        +2 photos
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        S
        Sajitha Radhakrishnan
        from Bengaluru, Karnataka
        Feb 3, 2021
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        I have raised multiple complaints on LivPure Pep Plus RO purifier and havent received any updates for 2 weeks now. This product is under AMC and still there are no visits for cleaning the product or repairing it.
        LivPure customer support has been notified about the posted complaint.
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          A
          Akshay Dafal
          from Vasai-Virar, Maharashtra
          Jan 27, 2021
          Resolved
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          Resolved

          Address: Wardha

          I had requested for a service, the guy is fooling me around since 4 days and upon that he's been so rude
          Aug 5, 2021
          Complaint marked as Resolved 
          LivPure customer support has been notified about the posted complaint.
          View replies
          Dear Akshay, we apologize for the inconvenience caused, please share your registered contact number, and the concerned team will reach out to you on priority.

          Regards,
          Team Livpure
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            J
            Julche
            from Bengaluru, Karnataka
            Jan 20, 2021
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            I had been using a Livpure RO for more than a year. When I had to go out of town for more than 4 months in September last year, I asked for surrender of services. The customer care instead offered me to keep the RO, and that they will waive off the dues for unused months if I recharge for 6 months when I am back. They did not keep up their offer and were asking me to pay saying the offer is not valid any more. I have their offer on mail. Their service number is not working. Not responding to emails either. Livpure team, please contact, Durai
            LivPure customer support has been notified about the posted complaint.
            Verified Support
            Jan 20, 2021
            LivPure Customer Care's response             We are sorry you had this experience, requesting you to share your registered contact number and the concerned team will get in touch with you on priority.

            Regards,
            Team Livpure
            Jan 22, 2021
            Updated by Julche             Hi.

            Please contact me on my registered number [protected], thanks Durai.
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              G
              gungun130
              from Powai, Maharashtra
              Jan 11, 2021
              Resolved
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              Resolved

              Ro water

              I have register complaint regarding my ro issue and 1 week has passed by till now not recived any proper response from customer care depart

              thanks and regards,
              pankaj
              [protected]...
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              K
              Kamal kant arora
              from Powai, Maharashtra
              Jan 7, 2021
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              Address: CHKD-2 kavi nagar near kala dham park ghaziabad up

              AMC 09-09-20 ko RO CARE SOLUTION 79 sai enclave opp nandi park Raj nagar extation ghaziabad ki hai 27-12-20 ko complain ki thi bar bar phone karne par bhi aaj tak solve nahi hui ki admi nahi hai AMC ke 6000/- bhi diye the aur kahi bhi complain kare jo solve ho jaye
              LivPure customer support has been notified about the posted complaint.
              View replies
              Dear Kamal, we are sorry you had this experience, please share your registered contact number and the concerned team will get in touch with you on priority.

              Regards,
              Team Livpure
              Reply
              Kamal Kant Arora #[protected]
              Reply
              Livpure par bhi complain karne ka koi fayda nhi hua after sale service is very poor

              Livpure RO envy+ - Comment #3787739 - Image #0
              Reply
              LivPure Customer Care's response, Jan 28, 2021
              Verified Support
              We are sorry you had this experience, we have forwarded your query to the concerned team, they will get in touch with you on priority.

              Regards,
              Team Livpure
              27-12-20 se complain ki hui hai water clear nahi hai AMC september 2020 ko hui thi one year ke liye par na to complain karne par AMC wale hi aye aur livpure par bhi complain ki two time but koi response nahi kahi se bhi company ka service Dept se bhi koi call nahi aye AMC karane ka fayda kaya hua
              Reply
              Kamal kant arora's [Complaint's author] reply, Jan 16, 2021
              1 year main product ki cost le chuke hai yeh name change karke bhi complain attend karte hai
              Kamal kant arora's [Complaint's author] reply, Jan 16, 2021
              Yeh Bill hai inka
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                C
                cool.sanketh
                from Bengaluru, Karnataka
                Dec 29, 2020
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                I had cancelled the product since installation did not happen within the agreed timeline. They have picked the product 20 days ago, but haven't processed my refund yet. Please help

                My mobile number is [protected]
                LivPure customer support has been notified about the posted complaint.
                Jan 07, 2021
                Updated by cool.sanketh                 [protected]
                View replies
                Dear Sanketh, we are sorry you had this experience, please share your registered contact number and the concerned team will get in touch with you on priority.

                Regards,
                Team Livpure
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                  C
                  Chandni ramola
                  Dec 28, 2020
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                  Resolved

                  Address: D33 ,3 floor , street no 1, 60 ft road, chattarpur 110074 new delhi

                  We have bought livpure envy shield water purify on October 2019 but at the time of first service after 6 month there was complete lockdown. Filters going to be change at 6 month not Given free. there was 4-7 month lockdown. Due to covid we were not able to get back in work.. So service was still pending..
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  LivPure customer support has been notified about the posted complaint.
                  View replies
                  Dear Chandni, we are sorry you had this experience. Requesting you to share your registered contact number and the concerned team will reach out to you on priority.

                  Regards,
                  Team Livpure
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                    N
                    Ninad Badgujar
                    from Delhi, Delhi
                    Dec 26, 2020
                    Resolved
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                    Resolved

                    Address: A/p Shikrapur, Cozy Corner, A309,Pune Nagar Road, Behind Police Station, Tal. Shirur, Dist. Pune 412208

                    Water not come into the storage unit- Livpure Pepro touch
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    LivPure customer support has been notified about the posted complaint.
                    View replies
                    Dear Ninad, we are sorry you had this experience. Requesting you to share your registered contact number and the concerned team will reach out to you on priority.

                    Regards,
                    Team Livpure
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                      P
                      pandajolly
                      from Delhi, Delhi
                      Dec 26, 2020
                      Resolved
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                      Resolved

                      The purifier is not delivering water from last 2 days.
                      Please solve the issue asap.
                      Thank You.
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      LivPure customer support has been notified about the posted complaint.
                      View replies
                      Hello, we are sorry you had this experience. Requesting you to share your registered contact number and the concerned team will reach out to you on priority.

                      Regards,
                      Team Livpure
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                        A
                        Anika2015
                        Dec 25, 2020
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                        Resolved

                        Address: Flat no 303, Srikar Mansion, Sidhi vinayak nagar, Nizampet, Hyderabad

                        I have AMC for servicing of Livpure water purifier. They took AMC money for 2 years. I have been raising service request since 4 months to change the RO filter, but no responded and replaced the same. Earlier also I have raised several complaints.
                        +1 photos
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        LivPure customer support has been notified about the posted complaint.
                        View replies
                        Dear Anika, we are sorry you had this experience, we have forwarded your query to the concerned team, they will reach out to you on priority.

                        Regards,
                        Team Livpure
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                          T
                          Tanmay Tewari
                          from Delhi, Delhi
                          Dec 24, 2020
                          Resolved
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                          Resolved

                          Worst service ever...have registered complaint through their toll free no. several times in last 10 days...still no one is coming. Called their head office...still no response...how is this company is still working...!! If this platform really works...I hope these shameless staff of livpure should resolve my issue!
                          Aug 12, 2021
                          Complaint marked as Resolved 
                          LivPure customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 31, 2020
                          LivPure Customer Care's response                           Dear Tanmay, we are sorry you had this experience. Requesting you to share your registered contact number and the concerned team will reach out to you on priority.

                          Regards,
                          Team Livpure
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                            M
                            Manisha Dagale
                            Dec 24, 2020
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                            Resolved

                            Address: Sai baba colony, Satana road, Pimpalner -424306 Tal-Sakri, Dist-Dhlue, Maharashtra

                            When filter is on noise inside the filter, only 8days before I buy the new livpure platino+ copper to+uv+if+ mineraliser purifier. Pls solve the problem immediately...
                            +1 photos
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            LivPure customer support has been notified about the posted complaint.
                            View replies
                            Dear Manisha, we are sorry you had this experience. Requesting you to share your registered contact number and the concerned team will reach out to you on priority.

                            Regards,
                            Team Livpure
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                              S
                              Shital Bagdai
                              Dec 24, 2020
                              Resolved
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                              Resolved

                              Not working, water is not coming
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              LivPure customer support has been notified about the posted complaint.
                              View replies
                              Dear [censored]al, we are sorry you had this experience. Requesting you to share your registered contact number and the concerned team will reach out to you on priority.

                              Regards,
                              Team Livpure
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                                D
                                durgesh kocherla
                                from Delhi, Delhi
                                Dec 22, 2020
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                                Hi livpure team

                                Subjected sr is not addresses by any service representative till date.
                                We request you kindly escalate to resolve on priority.
                                We are facing this issue repeatedly from last two months, water not processing and no proper service is provided to us.
                                LivPure customer support has been notified about the posted complaint.
                                View replies
                                I notice very poor response from customers care and no technician is allocated till now
                                Reply
                                No technician is allocate and no timely response
                                Reply
                                LivPure Customer Care's response, Dec 31, 2020
                                Verified Support
                                Dear Durgesh, we are sorry you had this experience, we have forwarded your query to the concerned team, they will reach out to you on priority.

                                Regards,
                                Team Livpure
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                                  S
                                  Sharondial
                                  Dec 21, 2020
                                  Resolved
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                                  Resolved

                                  My ro is not working
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  LivPure customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Sharon, we are sorry you had this experience. Requesting you to share your registered contact number and the concerned team will reach out to you on priority.

                                  Regards,
                                  Team Livpure
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