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LivPure Complaints & Reviews

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2.1
Updated: Mar 30, 2026
Complaints 872
Resolved
357
Unresolved
515
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LivPure reviews & complaints page 23

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M
Mukesh A Motwani
Apr 10, 2021
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Address: B/601,SAVYA SKYZ

I taken 2 year acmc.but just done 1 year your service agent John p gajjar is not picking my phone.and not servicing also.my ro is not working now what should I do I complain on your customer care number also since 5 days are gone no one is replying.product is good but very bad service not to recommend to anyone.please provide services fast.
LivPure customer support has been notified about the posted complaint.
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    N
    neerajraturi
    Apr 8, 2021
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    Address: Q1/35, Gali no. 07, mohan garden uttam nagar new delhi-110059

    Dear mam/sir, i hope you are doing well, my name is neeraj from new delhi . i want to service my livepure R.O. and i have called customer care 4 to 5 time from the past 3 days but no one would come to service in my home and never call me. i am very fedup from your customer care service.
    If you read this mail kindly contact me on below number as soon as possible.
    i am waiting for your reply
    thanks & Regard
    Neeraj Raturi
    Ph : [protected], [protected]
    LivPure customer support has been notified about the posted complaint.
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      V
      vasanthi hari
      Mar 30, 2021
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      Registered a complaint about leakage of watere on 26th March and the engineer attended on 27th march 2021. After servicing the water is sour in taste - when we complained again the response was not as it was earlier. They suggested to have 2 years AMC before end of this month but when we checked with the website the service remains the same both for one year and two years. details are attached - NEED TO KNOW THE REASON FOR ONE OR TWO YEARS amc
      LivPure customer support has been notified about the posted complaint.
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        A
        Ananda Kumar Reddy
        Mar 14, 2021
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        Address: BRR ENCLAVE

        I have opted for ACMC on[protected] for 3 years worth Rs10800. It was promised twice in a year an auto inspection for checking the RO will be provided. But no one has turned up till day even after 10 months.

        I have raised a request by calling customer care as the water not coming on 14th March 2021, but no one has attended the request till now. I have called customer service 10times on this matter. I have called the engineer and area manager as well. No one responded

        This is not expected and not acceptable. If you are not able to provide the service, then shut down the company.
        LivPure customer support has been notified about the posted complaint.
        Verified Support
        Mar 19, 2021
        LivPure Customer Care's response         Dear Ananda, apologies for the inconvenience caused. we have forwarded your query to the concerned team, they will reach out to you on priority.

        Regards,
        Team Livpure
        Apr 18, 2021
        Updated by Ananda Kumar Reddy         Same problem repeatedly
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          A
          Ananda Kumar Reddy
          Mar 14, 2021
          Resolved
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          Resolved

          Address: BRR ENCLAVE

          Water not coming
          Aug 5, 2021
          Complaint marked as Resolved 
          LivPure customer support has been notified about the posted complaint.
          View replies
          Dear Ananda, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

          Regards,
          Team Livpure
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            A
            Ananda Kumar Reddy
            Mar 14, 2021
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            Address: BRR ENCLAVE road no 4,Almasguda 500058

            I tried to call customer care many times but no one is responding
            LivPure customer support has been notified about the posted complaint.
            Verified Support
            Mar 19, 2021
            LivPure Customer Care's response             Dear Ananda, apologies for the inconvenience caused. we have forwarded your query to the concerned team, they will reach out to you on priority.

            Regards,
            Team Livpure
            Apr 18, 2021
            Updated by Ananda Kumar Reddy             Taking long period to solve this issue
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              S
              santvaibhav9
              from Aurangabad, Maharashtra
              Mar 13, 2021
              Resolved
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              Resolved

              Address: The Comfort Zone, Near old Tlathi Office, Ambad Nashik 422010

              Need to servecing of our livpure
              Aug 5, 2021
              Complaint marked as Resolved 
              LivPure customer support has been notified about the posted complaint.
              View replies
              Dear Vaibhav, requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

              Regards,
              Team Livpure
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                B
                Bhavda
                Mar 12, 2021
                Resolved
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                Resolved

                Address: Sai Savera Apartment , Plot No - 587 , Shiravne , Nerul , Navi Mumbai

                The man Livpure His name is Himanshu . He had done fraud with us . He is giving us service of livpure . Now he is not giving us service . And he is not refunding our money back .
                Aug 6, 2021
                Complaint marked as Resolved 
                LivPure customer support has been notified about the posted complaint.
                Verified Support
                Mar 19, 2021
                LivPure Customer Care's response                 Dear Bhavda, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

                Regards,
                Team Livpure
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                  S
                  Suyog1421
                  Mar 10, 2021
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                  Hi Team,
                  I am Suyog Sharma I had seen the purifier rental add on FB and I signed up smoothly after that I got the call from one of your representative saying that I should make the payment.
                  I am from bangalore and my pin code is 562157 so when I got the call once again I confirmed with the rep that is it avaiable on the particular pin code, he told there is no issue and carry on with the payment and will be delivered within 48 hrs, Idid make the payment and now after making the payment no one came to deliver after 48 hrs i tried calling your Cus Care but no one responded again after 5 days I calld up your Cus Care because no one came to install, the I came to know from the cus care that there is no delivery on this particular pin code.
                  Kindly requesting you all to be proffessional and provide the correct information.
                  This is really not excepted.
                  LivPure customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 19, 2021
                  LivPure Customer Care's response                   Dear Suyog, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

                  Regards,
                  Team Livpure
                  Jul 21, 2021
                  Updated by Suyog1421                   [protected]
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                    R
                    rupeshm3
                    Mar 10, 2021
                    Resolved
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                    Resolved

                    I had taken service contract for three years in oct 2020 and from jan21 i was trying to get service from livpure for water purifier but no one is responding on customer care number or email and from last two months continuously trying for service but no one is visiting for service and they even not respond to me i had pay for three contract
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    LivPure customer support has been notified about the posted complaint.
                    View replies
                    Dear Rupesh, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

                    Regards,
                    Team Livpure
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                      S
                      Satish Shilpi
                      Mar 7, 2021
                      Resolved
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                      Resolved

                      Address: Dr. Satish Shilpi, Flat 401, Block A, Vankatesh Golden Wings, Near Kakada Alankar Height, Bypass Road, Bhanpur Square

                      RO water purifier has stopped the working. Water is not coming from the machine.
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      LivPure customer support has been notified about the posted complaint.
                      View replies
                      Dear Satish, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

                      Regards,
                      Team Livpure
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                        M
                        Mohammed Abdul Shukoor
                        from Hyderabad, Telangana
                        Mar 7, 2021
                        Resolved
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                        Resolved

                        Hi Team,

                        I have opted for ACMC on[protected] for 3 years worth 9500 rs. It was promised twice in a year an auto inspection for checking the RO will be provided. But no one has turned up till day even after 8 months.

                        I have raised a request by calling customer care as the taste of water got changed on 26th Feb 2021, but no one has attended the request till now. I have called customer service 5 times on this matter. I have called the engineer and area manager as well. No one responded

                        This is not expected and not acceptable. If you are not able to provide the service, Refund my money. It's a hard earned money
                        Aug 12, 2021
                        Complaint marked as Resolved 
                        LivPure customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 19, 2021
                        LivPure Customer Care's response                         Dear Abdul, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

                        Regards,
                        Team Livpure
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                          R
                          rohit2390
                          from DÄ«sa, Gujarat
                          Mar 6, 2021
                          Resolved
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                          Resolved

                          Address: 302 Ganga Vihar

                          RO Mineralizer and Filters are to be changed as per regular service i already complaint in previous time but there is no response from your side
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          LivPure customer support has been notified about the posted complaint.
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                          Dear Rohit, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

                          Regards,
                          Team Livpure
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                            N
                            Naveen Kumar Marappa
                            from Bengaluru, Karnataka
                            Mar 5, 2021
                            Resolved
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                            Resolved

                            Address: 19, HANUMANTHA SAGARA, BASAVESHWARA BADAVANE, MADHANAYAKANAHALLI

                            We have raised service request for issue with machine is not working but no one has addressed till now.

                            Further, lot of issues we are facing with this machine, I request or suggest to replace with new machine otherwise I may have to go for consumer court. we brought this just 8 months ago and it has given problem for almost 4 times now
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            LivPure customer support has been notified about the posted complaint.
                            View replies
                            Dear Naveen, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

                            Regards,
                            Team Livpure
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                              S
                              SK Dipu Zamil
                              from Kolkata, West Bengal
                              Mar 4, 2021
                              Resolved
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                              Resolved

                              Address: SK DIPU ZAMIL....Swagatam Appertment, 4th floor, flat On 05, English Bazaar, Near Jalalia High school, Dist- Malda, pin-732101

                              Dear sir/Madam,
                              Maine RO Installed karne k lye customer care me call kya tha Date 03 March 2021 ko...

                              Customer care se mujhe yeh msg bhi aya...

                              "Thank you for registering your Service complaint.Your Call ID is JS-[protected] . Please call [protected] for any query."
                              .
                              .
                              Per abhi tak koi Installation karne nahi aya...
                              Abhi me kisko complain karu
                              Aug 12, 2021
                              Complaint marked as Resolved 
                              LivPure customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 19, 2021
                              LivPure Customer Care's response                               Dear Dipu, apologies for the inconvenience caused. we have forwarded your query to the concerned team, they will reach out to you on priority.

                              Regards,
                              Team Livpure
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                                0
                                05nay86
                                from Mumbai, Maharashtra
                                Mar 4, 2021
                                Resolved
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                                Resolved

                                Address: Room No 1108 Shri Motanka Society Dattaram Lad Marg Chinchpokali Mumbai 400012 Maharashtra

                                My service request No. JS-[protected] registered on 2nd March 21 till date it is not closed. Livpure technician is not coming for installation of water purifier. Due to this We are facing problem for getting purified water. Please look into and solve the issue immediately.
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                LivPure customer support has been notified about the posted complaint.
                                View replies
                                Apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

                                Regards,
                                Team Livpure
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                                  C
                                  chandraaditya
                                  Mar 1, 2021
                                  Resolved
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                                  Resolved

                                  After 6 months of torture without servicing water purifier. I am drinking can water paying extra since I bought liv pure envy plus water purifier to place in show case. I raised requests, complaints and all escalations from June 2020. And all I get a message is its escalated or they send some technician no who doesn't pick call or it doesn't work.
                                  Now I am raising this complaint to make world know livpure is fraud company and even u take amc also it Doesn't care about customers needs. Never buy livpure products. In my apartment we bought softener worth 1.5 lacs which also is useless
                                  Aug 12, 2021
                                  Complaint marked as Resolved 
                                  LivPure customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 19, 2021
                                  LivPure Customer Care's response                                   Dear Aaditya, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

                                  Regards,
                                  Team Livpure
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                                    S
                                    Satya VVV
                                    from Noida, Uttar Pradesh
                                    Feb 28, 2021
                                    Resolved
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                                    Resolved

                                    Address: Plot no.145, balakrishna nager, Kukatpally HYD

                                    Hi Team,

                                    I have been a loyal customer to LivPure and struggling to get a service technician attending to my call over 2 months.

                                    you can find more details around my registered mobile number.
                                    Aug 12, 2021
                                    Complaint marked as Resolved 
                                    LivPure customer support has been notified about the posted complaint.
                                    Feb 28, 2021
                                    Updated by Satya VVV                                     you can reach me on 8886275xxx for more details.
                                    Verified Support
                                    Mar 19, 2021
                                    LivPure Customer Care's response                                     Dear Satya, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

                                    Regards,
                                    Team Livpure
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                                      S
                                      sarang Battalwar
                                      from Noida, Uttar Pradesh
                                      Feb 26, 2021
                                      Resolved
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                                      Resolved

                                      Address: B402 Gulmohar-2 Seawoods West Sector 42 Navi Mumbai

                                      As per the AMC taken from you we are not getting service and it get cancelled without any concern with us
                                      Please do the servicing immediately.
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      LivPure customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Sarang, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

                                      Regards,
                                      Team Livpure
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                                        S
                                        ShuklaAakanksha
                                        Feb 23, 2021
                                        Resolved
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                                        Resolved

                                        I have raised request on Saturday to LivPure regarding our RO not dispensing water, they have raised request that I will get call in 3-4 hours however I haven’t got any call or information from them until now.

                                        I have mailed them regarding the same, however again there is no response from them.

                                        This is the second incidence when I was troubled by them.
                                        In first instance they took 4 days to revert and I have mailed them that I will file complaint in Consumer forum then they attended my request.

                                        There is no water for past 3-4 day and same I have mentioned in my customer care request as well but no response from them.

                                        There is nobody to reach or talk to in LivPure customer care.

                                        Please I would like file complaint against LivPure
                                        Aug 7, 2021
                                        Complaint marked as Resolved 
                                        LivPure customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 26, 2021
                                        LivPure Customer Care's response                                         Dear Akanksha, we apologize for the inconvenience caused, requesting you to share your registered contact number or service request number, and the concerned team will reach out to you on priority.

                                        Regards,
                                        Team Livpure
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