Submit a Complaint
Appliances
LivPure

Livpure — Livpure RO

Address:411007

Service Request no : JS[protected]
allocated by livpure on 8 september.

I have availed extended one year service package which included 3 free servicing. I received message on 8 sept about service is scheduled. On 11 sept i received message that service is closed, without any service received.

this is not the 1st time it has happened, this time too after my email complaint they said they will contact me which in 3 days they did not find time too...clearly their priority is sales not service. they are the worst service providers in this segment and let sachin tendulkar endorse it and come to my house to clean my filter, but i will never again by any luminous product.

pathetic company to say the least.
Was this information helpful?
No (0)
Yes (0)
LivPure customer support has been notified about the posted complaint.
Complaint comments 
3 Comments

Related LivPure reviews

[Resolved]Livpure - No maintenance and filter replacement support[Resolved]Livpure - Livpure is not taking their machine back even after a week2[Resolved]Livpure - Amc plan cancel[Resolved]Livpure - Amc gold plan cancel and refund money back[Resolved]Livpure - No Refund - After Cancelling my Subscription
View all 791 LivPure Reviews

Comments

Dear Umang, we understand your disappointment and we deeply regret the same. We will look into the matter and get back to you at the earliest. Please be assured that feedback shared by you is taken very seriously and we ensure to take necessary measures so that such incidents are not repeated again.
Always looking to serve you better. Regards, team Livpure.
Reply
Dear Umang, we are arranging eigneer visit today. Regards, team Livpure.
Reply
Dear Umang,
As confirmed by our service personnel your concern is addressed.
Always looking to service you better. Regards, team Livpure.
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LivPure
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    791
    Pending
    7
    Resolved
    354
    View all 791 LivPure reviews & complaints
    LivPure Phone
    +91 95 8222 9701[Direct Sales & Service Partner Enquiry]
    +91 12 4498 7400 [Corp Office]
    +91 98 7179 8090[Export Enquiry]
    LivPure Address
    Plot No. 221, Udyog Vihar, Phase-I, Gurgaon, Haryana, India - 122016
    View all LivPure contact information