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LivPure Complaints & Reviews

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Last updated Feb 24, 2024
Complaints 778
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LivPure Phone Numbers

Toll free
1800 4199 399
176
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Phone
+91 95 8222 9701
144
89
+91 12 4498 7400
21
29
+91 98 7179 8090
20
23
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+91 12 4498 7499

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LivPure Head Office Address

Plot No. 221, Udyog Vihar, Phase-I
Gurgaon
Gurgaon District
Haryana
India
122016

LivPure reviews & complaints page 39

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V
Vaishnavricha
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Not providing after charging money

Address:Jaipur, Rajasthan, 302015
Website:www.livpure.in

I have livpure waterpurifier since last 3 yr. 1 month back it was stopped suddenly. I called customer care, they hd sent one engineer. He suggested me to buy annual maintenance care in 4000 rs. In that he will change all four filters, ro membrane, and free service for 1 yr. He took money and gave me receipt but changed only 3 filter and gave excuse that one filter he will change tomorrow.
But he didn't come back. My filter is now leaking,...
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Fasil kk
from Bengaluru, Karnataka
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Don't buy this product, No service in banglore

Address:560100

I purchased this item almost 6 months ago and it is not working now. I have called customer care and complaint this almost 1 month ago. and i made more than 20 calls to get this fixed. they will give managers number, executive number, branch number like that.every one saying they are in meeting, driving or in leave. will call back in 30 minutes. nothing happens so far. once they visited here and just disconnected the UV and bypass to pipe....
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A
anilsahu1
from Kantabanji, Odisha
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After sale service not provided

Address:767033

My liv pure water purifier is technically problem on 8 days..but the Liv pure technical service is not response of my call...please...please..please.please..please..please...please...please..please....
+1 photos
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S
sanjay gabhane
from Pune, Maharashtra
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About not providing service as schedule

Address:Bhandara, Maharashtra, 441904
Website:www.luminouswater.com

Ipurchased Livpure R.O. model Envy+ on 07/11/2014 with exclusive gift pack which contains 1)Free first Preventive Maintenance Service worth Rs. 300 2)Free Second Preventive Maintenance Service worth Rs. 300 3)Free Third Preventive Maintenance Service worth Rs. 300 4)Free Sediment Filter and Activated Carbon Filter worth Rs. 800 with visits after 100, 200, 300 days.But no such visits done by company according the schedule....
+1 photos
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H
Harikrishnan1411
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Water purifier

Address:Chennai, Tamil Nadu, 600093
Website:livpure.in

I have logged a complaint regarding water purifier is not working, 5 days ago but still there is no response, this happening very frequently every time we complaint they are taking minimum 4 - 5 working days but in customer service they will tell like your query will be respond with in 24 hours. water is one of the basic necessity i don't know why they are reacting like this. During my last service one the filer is not working the service...
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M
madan shirha
from Delhi, Delhi
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Not installation pre filter candle

Address:New Delhi, Delhi, 110045

I am brought a livpure touch ro of luminous water techologies from the Army Canteen dated 26.11.2015. The technician was installation the RO on 28.11.2015 withour the pre filter candle. I try to contact to the technician for five and six time but they not response....
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A
Ashish Khadkeshwar
from Nagpur, Maharashtra
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Water purifier default

Address:Latur, Maharashtra

मेरे ससुरजीने मई 2015 को Livepure water purifier खरिदा है। जबसे खरिदा है तबसे वो बद ही पडा है। मैने बहुत बार कपनी को इसके बारे मे बताया है, लेकीन कपनी की ओर से कोई जबाब नही मिला। क्रिपया मदद करे।...
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R
Rpal
from Bengaluru, Karnataka
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Total waste of money - they simply cheat - avoid

After spending 15000 rs on a water filter if someone is ready to throw the machine within two months then only he should think of this company.
Yes it is not exaggeration this is what I am having to suffer. My machine serial no C3FW31D000543, purchased and installed on 2nd Aug'2015. Company can check how many happy code was generated. Yes these guys will force one unhappy customer to send code after each service irrespective...
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Address:Chennai, Tamil Nadu, 600014
Website:Livpure

I paid for AMC, my RO filter stopped filtering water, I raised a request, I was promised service in 24hrs, nothing happened.Again called them, my complaint was escalated, but nothing happened.Then i asked local superviosr num and spoke, they sent 2 diff messages with service guy numbers, but said he don't take care of my area. Irresponsible...
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R
Rpal
from Bengaluru, Karnataka
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Wrong claim in product sheet

I have purchased my Envy plus Livpure RO water filter ( Sl no C3FW31D1000543 ) in 1st week of August'15. Within one the machine failed. Within last the machine had to service 5 times. Now on sixth time again machine failed. Service man came and did cleaning, replacement of membrane several times. Finally they say that I am drawing more water than its capacity. The specification says its max duty cycle 75 litre per day. It has storage capacity...
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S
Sarath Babu V
from Chandigarh, Chandigarh
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Livpure pep plus - ro purifier service not attended - js15090201057

Address:Chennai, Tamil Nadu
Website:www.livpurewater.com/product/livpure-pep-plus

Hi,

I purchased Livpure Pep Plus RO water purifier on 24-Sep-2014 with 1 year warranty but product failed to work on 31 August. So I contacted Luminous Water Technologies service toll free no[protected].

Customer executive confirmed that I will get confirmation SMS (Complaint No JS[protected]) and engineer call in 2 hrs. My service will be rectified in 24 hrs but still date no one attended the problem. So...
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M
murgan62
from Madurai, Tamil Nadu
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Touch PLus RO from Livpure

Address:Chennai, Tamil Nadu
Website:Livpurewater.com

I have purchased Livpure touch model and presently under AMC.
My only regret in life is buying this product and getting AMC.
Product is ok. Service is NIL.

booked a complaint that my machine is leaking on the 18th of september, 2015 and again on 19th, 20th 21st and 22nd. till date no service engineer has come or even called.

after buying this machine I am still buying water outside.
what...
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A
ArunSbit
from Mumbai, Maharashtra
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Livpure water purifier useless ro

Address:Panchkula, Haryana

I have purchase livpure water purifier 1 month before which cost 10000 rs. and currently i am getting tds level of 10 which is not safe for drinking. i call to customer are, engineer come and told me that in this model (livpure pep) there is no tds adjuster, tds adjuster is of 500 and 300 is my service charge. then i call to local distributor, he told me that first install uv then tds adjuster which cost around 2000 rs. i have spend 10000...
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S
saleemrazvi
from Konnur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very poor / No service after sales

Address:Dharwad, Karnataka

I had purchased a water purifier (envy+) at Rs.17000/-. 4 days back. But so far no serviceman has come to install it even after repeated reminders to their customer care. If this is the situation, i worry about their response if the product gets failed to perform and requires attention....
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D
dpakiris
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

avoid this company at all costs

Address:Chennai, Tamil Nadu

I am Deenadayalan bought a brand new Livpure Touch Plus RO
system and installed on Feb 13, 2014. The installation was made by Pandiyaraj
from Livpure. Livpure RO system offers the prizes via scratch card to the
customer and this card will be given to the customer during the product
installation. During my installation Pandiyaraj didnt brought scratch card and
he promised that he is going to give within two...
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M
monalisa mohanty.
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong balance include in my no

Dear Team, Kindly Provide to me good Service. I inform you that ,I have take postpaid service in my no [protected] the month of April, then provide to me that your local call 10 paisa, airtel to airtel & your std call charge 40 paisa. 300 sms free. In month of 11th July I have paid 821 rupees ,then in 12th August I have paid 1050 rupees. After this i have check my balance in yester day evening that 678 rupees till 26th august, but...
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A
ashishruwatia
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no response on complaint

Address:Delhi

We had launched a complaint with the Company, which they said would get resolved within 245 hours. Its been 15 days now but no one has come. Now they do not bother to pick up the phone also. Request you to take some action against this company. !!
Thank You !!!...
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Renu Ahuja
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

battery show overload

Address:Madhya Pradesh

Sir

I have booked complain and I received a sms on dated[protected] from you side" Dear Customer, your service request No.IN12311707 has been allocated for 07 Mar to Yogesh Namdev- [protected].

Then I have called to Mr. Yogesh Named , He is attend us[protected] and undertstood our problem and satisfy that problem is correct battery no taken properly load and move down blik on "over load".
br...
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