LivPure Complaints & Reviews

I had bought this purifier in Aug 17. while shifted to new place I requested for removal reinstallation of the purifier. waited for 5-6 days, finally removed it on my own. and now I m waiting for last one for installation of the set. customer care says, you'll get call in next 48 hrs, but no response so far. warranty service of the set is so overdue sine last march.

I request them to buy back the set even on reduced price....

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Address: 411040

Website: www.livpure.in

Hi,

I bought pep star plus last year, my service are pending since many months.

I have raised a request but no response from local engineers and live pure customer care. Really its very good experience with lp i never prefer to my and friends to buy your products.

No service no response.

Please take my product and give amount back.

Please consider this is my request.br...

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Website: www.livpure.in

Hello Sir/Madam,

Registered Mobile No. [protected]

I am Md Shahnawaz. I have been using Livpure Hero Plus Water Purifier since Nov, 2017. On Dt. 5th May, 2018 i have lodged a complaint for water purifier as it was not storing water and the service engineer came and solved the issue. Just after 2 days it stop working again.

I have lodged a complaint again on Dt. 13th May 2018 with service request...

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Address: 110093

Website: www.livpure.in

Hello,

I have purchased "livpure glo 7-litre ro + uv + mineralizer water purifier" on 8 october 2017 and it is still in warranty. After few months i have faced leakage problem in my water purifier, then i called livpure customer care to look into this issue but after making 2, 3 call with 10 to 15 min of hold they finally picked my call they say they will send their technical staf in maximum 24hrs to my to my doorstep, i have...

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Address: Gurgaon, Haryana, 560029

Website: livpure.in

We purchased livpure water purifier pro+ in april 2018 and on 14th april installation happened. Within a week after installation, water purifier suddenly stopped working. Sometime it works and sometime it doesn't.

We raised first complaints on 22nd april and on 28th apriil service guy came and that time water purifier was working. So he said wires are loose. Again a day after this, we're facing the same issue. Sometime water...

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Address: Hyderabad, Andhra Pradesh, 500039

Website: Www.Livepure.in

I bought water purifier for 11k. Now they are asking me to pay 5k for 1 year warranty. The membrane cost around 2.5k to 3k. Irrespective of it getting damaged i have to pay for it every year. And if it gets damaged twice it will be not covered under warranty. What kind of warranty is that. Actually i am buying it every year isn't it?? This is loot. My simple question is how can warranty be 40% of the product....

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Address: Ranchi, Jharkhand, 834001

Website: www.livpure.in/register-your-complaint

I bought this water purifier from amazon and received the product on friday 20 april and from that day the installation boy from livpure is making excuses and now his number is switched off i even complained on livpure site but it seems like they're not interested on solving my issue i called on customer care they said they forwarded my request but still i got no response please help me...

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: Aqua care

I have called Aqua care india service centre to repair my RO livpure, they came on the same day & told me to change complete filter& memrin but now the RO water is not even drinkable condition, i have filled complaint 12 times but they didnt not replied. Everytime i give them call they say service person will come today but noone same. Even after warning them of filling complaint against they have no fear & now they have stopped taking calls...

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Address: Allahabad, Uttar Pradesh, 211011

Hi team,

I have purchased a liv pure ro system from allahabad (Hometown) in feb'17 for my parents - whose age have crossed 70. Its a costly ro system worth more than 14 k.

From the very beginning - the ro system had problems (Leakage, not at all working) and complaints more attended also.

But for reasons not known to me the functioning remained as it was, which caused lot of frustration and defeated...

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Address: Bangalore, Karnataka, 560064

I have called multiple time for livpure demo. Demo was registered for this saturday and none revert or got any call till now. Multiple time reach out customer care and they just say wait for 2 more hours to get call back from representatives.
If this was the experience for new customers to buy or interested for livpure then i think it would be more horrible for existing customers queries and services...

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Address: 380005

Website: Livepur website

We had purchase livepure glo 7 lit. Ro in the month of september 2017 with a assurance given by representative who has come for installation that there are three free servicing.

Now six months are going to complete by march 2018, but yet not a single service has been given by your representative who has installed it.

Can higher authorities from livepure glo intervene & send representative for servicing. We have...

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Address: Mumbai City, Maharashtra, 421204

Website: www.livpure.in

I have raised complaint n no of time for resolving the issue i am facing, but still the problem persist. Every time ro technician comes and replace some random parts and told us that the problem will be resolved now. Despite the parts replacement problem still there.

Haven taken amc also, and per amc livpure required to change the filter once in a year. Now the amc is going to expire in few days but the replacement of filters...

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Address: Bhopal, Madhya Pradesh, 91

Dear sir,
I have purchased offer 4999 for one year warranty and service at the time your team member tell to me at this offer we will provide one milton water bottle and two pre filter. I have taken this offer last one month but milton bottle and pre filter not provide to me so kindly do the needful because lippure is very big brand of india and we will faith at the same. My number is [protected] sachin pathak kindly provide the kit.....

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Address: New Delhi, Delhi, 110047

Hi,

I have livepure ro pep plus. Last month or have some sounding problem. It's been two years to purchase that. I called to customer service and they arranged service. Service boy came and repair that but it is not clear with part of the ro because they change the parts and no can identify whether it was new or old (Used) one and they took the old one part with them, which is completely indicate some glitch.
After...

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Address: Thane, Maharashtra, 400601

Website: ww.livpure.in

Purifier goes faulty in less than 15 days o[censored]se. Spare parts availability issue for more than 10 days and no resolution from cosutomer care, area manager or even local service centre in thane. Mns enterpriese are cheats, and so is their manager pramog singh. Area manager for thane raigad is pravin kor whose an sshole.
If you read the reviews of this company it's all negative. They are cheats and unable to prvide service. Maybe they...

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My Name is Anchal, (Reg. Mobile No. [protected])

I am totally dissatisfied with Livpure Product, The Model We use is Touch+ and bought it in Sept 2017;
All the time TDS level goes down after 10 days o[censored]se And we had called customer care around 10 times just to repair TDS level of the Water till now, In starting days they respond within 48 hours but after 4 to 5 times of repairing service they got casual behavior and...

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Address: Puri, Odisha, 752001

I have raised a service request for the water purifier on 2nd february 2018. Till now i did not get any service. I have received only request nos js[protected]/js[protected]. Why no service has been provided till now? It is very poor service by livpure. Please mention clearly that you can not provide any service. You are simply cheating people in the name of service. I think i am being cheated by livpure. I have no other option. Tomorrow...

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Address: 122001

Website: www.livpure.in

We have ro marvella, we bought this ro in 2014, whenever we called an executive for a service, he always use to discourage us to discontinue using this ro. And buy a new ro of other company from him.
We have been ignoring him and registered a complaint against him but nothing happen.
This time, gkk2 kit was supposed to replaced, instead of gkk2 of marvella, service center placed gkk2 o[censored]ltima claiming marvella and ultima...

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Address: Thane, Maharashtra, 400615

I have purchased livpure water purifier on 07/11/2017.
In within 40 days i have made 3 complaints against machine issue with company but still i have no received any proper solution.
Machine cost is around 10k but not working properly since purchased.
No proper service has been provide livpure service providers.
Customer care peoples deny for replacement of the machine.
I dont want to use such type of machine...

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Address: 403712

Before the warranty expires i contacted the person given by the showroom for services as he was the one who installed it.. Asked for a service... They said they are coming but never did... Again contacted them on the toll free number. As the person we use to concern is not responding.... They said its chargeable n pay for the filter and extend warranty i said ok.. Nobody came.. Again contacted but same thing.. Very bad service.. Fake promises.....

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LivPure Complaints & Reviews

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installation and warranty service

livpure water purifier service pending.

charged falsely for filter change while the water purifier is in warranty.

leakage in water purifier.

water purifier stopped working within a week

looting in the name of warranty

installation of water purifier

livpure service centre denied duty

defective livpure ro system

no demo provided after multiple follow-up

livepure glo-it is in warranty

water leakage in ro

providing milton bottle on the offer 4999.

maintenance/repair unsatisfied level

no service / repair for weeks on new purifier

complaint not getting resolved since 6 months

service request

service center at gurgaon

bad service provider / bad water purifier product

pep+

LivPure Complaints & Reviews

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Recently resolved complaints

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LivPure reviews & complaints page 36

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