LLOYD Complaints & Reviews

Defective product
Dear sir,

I purchased Lloyd’s led however it has started giving me problem from 21/05/2016 . The led tv purchased on 06/06/2014 which was installed on the 07th and from then it has started giving problem from 10/05/2016. Coming only sound and without display any type of picture.

I have complained twice. First time the engineer came told to check the voltage of the house and left. When checked the voltage it was found to be proper and said backlight problem then i said ok change this. Second time 29/09/2016 same problem come then the engineer said the voltage is proper but let the again backlight problem . and he said panel problem and this time i will change ur backlight and next coming same problem then i will change ur led panel. then third time again same problem 16/06/2018.

Complain no :- HIL[protected] date 16 june 2018

par abhi tak meri problem ka koi solution nhi hua.
tab maine aaj lloyd service centre par mr gaurav se baat ki jinka no, [protected] hai itne dino se ye keh rahe the ki backlight problem hai vo aa rahi hai par aaj keh rahe hai ki panel ki dikkat hai vo change hoga. ye problem itne din se thi toh ye pehle batana chahiye tha .
aur dusri baat isse pehle bhi meri led mein problem hui thi us samay ye warranty mein thi fir bhi aine har baar backlight change karwai us samay service centre ne kaha tha ki agli baar ye problem agar aati hai toh company led replace karke degi. par aaj jab vo warranty ke bahar hai hai tab mujhe kenh rahe hai ki aapko panel change karwana hoga aap bataiye 45000 ka panel change karwane se acha hai ki mai led replace kar du so agar aap ye problem resolve kar sakte hai to replay me otherwise mai consumer forum jakar apni complaint file karu.
so plz jald se jald is problem ko resolve kare. and i m waiting for ur reply

This is in reference to the subject cited above for which we have lodged a service Complaint vide reference # HIL[protected] about the Non Functioning of BEEP while operating the Remote. The complaint was lodged on the 09 June 2018 and a technician has visited us which in turn took some parts from the Indoor Unit to be services/repaired/replaced. On the 10 June 2018 the unit was re installed as stated and when in the night we started the Unit we found less cooling along with the issue of not been able to put the unit off through the AC remote. We again called the customer care today and they referred us to talk to Mr. Devraj their service head about the problem and when he approached over the phone# [protected] in the morning itself assured early remedy. Again complaint was lodged, several email reminders failed to get any response, even when called and spoke to seniors they also shelter the service team by saying the damage is natural and nothing to do with us. They informed today that the Coil is broken/defective and the Gas is leaked for which we need to pay. When asked it is not our fault the service team attended the unit properly which has led to the damage of the coil and gas, but not heard. This email is a record that nothing has happened so far and we feel the unit has not been handled properly with the result the problem has ignited rather than resolved.

There is problem in my lcd screen and sound system.
It was already repaired by lloyad service man. But remain the problem is same.
I wish to solve my problem as soon, otherwise the issue will not be solved soon, i will go to consumer court for bad product & service quality issue.
My registered mobile is -+91 [protected]
Alternate mobile num. +91 [protected]

I have purchased your product i. E. Split inverter ac ls18i36fi 1.5 ton on 02.06.2018 from brand bucket (R) sco-1117 sector 22-b chandigarh. The same was installed on 04.06.2018 by the concerned of lloyds circle installers. I am residing at the top floor of the building as i shifted recently after installation of the said ac. The same is not functioning well as having no cooling effect in the room. I contacted the person who installed the ac and he recommended that i should make a tollfree call on the number affixed behind the remote. After making call, complaint was registered and a concerned of the company told that there is some leakage of gas and that will be repaired by the same concerned who installed it. So i contacted him and he told me that he has repaired the same and now you will have more cooling in the room. Sir i am sorry to say that it is still not working properly. So your goodself is requested to replace the same with a new one as i don't want any repair etc. From your end.

Dear sir/ madam!

We are writing from quiet healing center, auroville, tamil nadu and
Complain about a very poor and very dissatisfying service we had to
Endure from lloyd.
Last year we purchased 2 inverter type lloyd air conditioners from a
Dealer in puducherry.
One of those machines has given us problems from very early on. Since
More than 2 months now it is completely dysfunctional. We had a
Service man try repeatedly to replace burned parts but something very
Obviously is wrong with some integrated part of the machine.
The service man who came yesterday confirmed that the problem does not
Lie with our own infra structure or with any mistake from our side but
Is an inherent fault of the machine itself.

Lloyd should replace this machine with a brand new one! For 2 months
Now your company fails to repair and keeps delaying action.

We appreciate a quick response to this message, we did not receive a reply to our mail to [protected]@lloydmail.com.

Service request hil[protected]

Purchased lloyd portable ac june 2016 and within 2months it started giving problems and no service executive knows a thing about portable ac so half of the season gets wasted to get it corrected

Lately portable ac isnt working since 2 weeks
After so many complaints service executive took ac for repair
Was charged 2500rs and still ac is freezing
Now issue of ac leaking water in 1 hour of working cropped up
Now give my 2500rs back
And replace this terrible product

Terrible service by lloyd
Consumer court seems only solution

Dear sir, i hàve very recently purchased 1 lloyd 1.5 ton split a. C. Through as smart, r k puram. It was put in use in may 2018 and it is observed that it's cooling is not perfect. It would be appreciated if an expert service engineer is deputed to the following address to rectify the fault. This a. C. Is within warentee period.
Thanks
H l razdan
[protected]t
H. No. 18 (Type-iii)
Sector-1, r k puram
New delhi-110022

I purchased lloyd inverter 1.5 ton ac model no. Ls18i31af on 13th may 2018 installed on 16th may 2018 from sri venkata ramana agencies sullurupeta nellore dist andhra pradesh. Since then the cooling effect of the unit is not satisfactory, as it is not giving sufficient cooling effect even in the small room of dimension 6 x 10 inches. A complaint is given to the customer service. Two persons attended, at cooling effect is not improved. It is very painful to submit that the product is selected through net after observing the features of the set, but we are very much disappointed with the performance. Hence we are request do needful early either by improving the performance or replace the unit.

I registered complaints to lloyd regarding ac cooling on dated[protected]. Complaint no. Hil[protected] technician named mr rajesh checked on[protected] but cannot solve the cooling problem but he closed my complaint without enter the service code provided by lloyd. I again registered complaint on[protected] complaint no. Hil[protected] and the technician mr vinod sharma came to check on[protected] after five days of registration of complaint. Both the technician failed to solve the problem of cooling which is not reducing from 32 degree celsius.in this way, lloyd is harassing to me. Please take action against it and provide me justice

Sir,
I purchase a washing machine from your outhorised M/s Radha Enterprises, Alwar.
voucher No-4012 Dated-1/11/2015. (attached)
At the time of purchase he told me that warranty of washing machine is 6 years. not only motor but full washing machine. He also mention this on the bill it may be seen attached bill.
Now I do complaint for washing machine that my washing machine give current when we wash the cloth and its drainage system is not work. my complaint No is HIL[protected].
your mechanic and dealer says than service charge/visit charge Rs 350 will have to paid by me. its not justify . Pls give free service.

Sir, sabhi ki complain hi loge aap pata h solved nagi hogi meri bhi lelijie,
Mene lloyd ke same date ko 4 ac 1.5 tone ke purchase kiye the 1month pahele nisar electronics vishala circle juhapura ahmedabad se. Or purchase kiya uske 2sre din se hi meri ye complain he ki 4 ac bahot hi slow he cooling name ki chiz nahi he isse to air cooler acche he meri compain leli unhone conpany se unhone bande ko bheja 4 ac check karke chale gae koi pro solved nahi hue kiya ye he lloyd ke ac itne bakavas aaj mene apne 2 room me air cooler lagae he jaha per lloyd k ac lage hue he itne paresan he koi sunne vala nahi he sirf purchase karne jao to juti tarif karke custmore ke hath me pakada dete lloyd k ac sir aap me abh bhi insaniyat ho aapki company me to muje 4 ac k pro solved kar ke do varna me lloyd ac k khilaf muhim chalauga youtube whats up sabhi per ye sms jaege...
Plzzzz solved my pro
My mo. [protected]

Sir, we purchased lloyd ac in may2017 and from its start up there was sound coming from it. Sound gradually increasing even after water servicing... Complained to sai sneha showroom, but received reckless answer from raj kumar who owns it.. Pls help to eliminate the sound as we can't afford to buy another new one as we hoped lloyd would work good for us... Request the concerned to help us and keep up the goodwill of lloyd.. Kind regards, kishore

Dear sir/madam

I have bought a automatic top loaded 7 kg washing machine which was under maintenance of loyad service engineer from last 20 days due to heavy voice during running time and dryer was not working. 2-3 times engineer has come and replace some part but but machine is not repair till now. I have spoken to engineer that if it is not repairable kindly exchange it. So i request you kindly do the needful asap because we are manually washing our cloths and facing ploblums.

Either repair or exchange it as recommended soon.

Regards
Tarun

सर मैं आपको बताना चाहता हूं कि मैंने आपकी कंपनी की 1.5 टन की ac खरीदी है 24/5/18 को और उसी समय कस्टमर केअर को फ़ोन करके लॉगिन कर दिए और वंहा से रेफरेंस नंबर भी आ गया लेकिन आज तक ac इंसटाल नही हुई ।हम ac अपनी माँ के लिए लगा रहा था उन्हें डॉक्टर ने एडवाइस दी है कि आपको ठंडी जगह पे रहना है नही तो उन्हें फेफड़े में प्रॉब्लम हो सकती है फिर से sgpgi लखनऊ से उनका इलाज चल रहा है
विकाश जायसवाल
[protected]

Dear Sir

I have a layodd ac which is not working from 9th May

I have paid 4500 for repair and gas but still it is not working and I have been contacting company from last 15 days with no resolution

I have contacted customer service who gave me contact Number of Rakesh to solve the isssue but despite calling him Almost every day he is not providing service and resolution, he keep on asking for 1-2 more days

I’m completely frustrated with this company and their service

I am quite regret to inform that in 9th may we had taken free split ac service and paid for installation approx 4800 but it still not working and destroyed the gas pipe, after calling ac technician mr. Raman contact no.[protected] more than 1-15 times each day he did not responding. Location is dev raj, # 408, gurdev nagar, zirakpur, do the needful. They technicians are pathetic way talking, and big zero by service and destroying and disturbing people

My contact no. Is [protected]

Hi
I have a lloyd led which got damaged and i want to get it repaired but lloyd team is asking for the bill copy as the led is gifted to me now they are not ready to repair my led but they denied to repair my led. I have logged complaints many time

Pls help regarding the same.
Name - saksham dhamija
Contact no - [protected]
Registered no - [protected]
Mail id - [protected]@gmail.com

Dear sir/madam,
I purchased the lloyd inverter ac 1.5 ton 3 star dated 20.04.2018 from monika enterprises, bijnor and installed by their person at the cost of rs.1000. At the time of installation it was not cooling properly and waited 6 days, but the result was same, therefore, i called monika enterprises and he said it is in the scope of llyod. So, i complaint on 27.04.2018 having complaint no. Hil[protected] and your service person visited on same day suggesting to wait for some more days, but the result was same. Then again i complaint on 20.05.2018 complaint no. Hil[protected], your person visited and conclude ac has insufficient cooling gas but he didnot fill at that time by excusing of non-availability. Then again i contacted your service person, he referred to contact service manager mr. Ashu. I contacted him, he said, i will have to pay for the service or the warranty is void as it is installed by monika enterprises. I am getting warranty of what? Please resolve the issue as i have contacted several times both monica enterprises and llyod. It is becoming very hectic and cannot see any solution.

Regards
Sanjay kumar bijnor
[protected]

I have purchased new lloydh inverter ac in april 16 th 2018 but it is not cooling. It is very worst experienced with lloyed invertor ac. I have informed to local dealer but they have not resolved my problem till date. I informed and told them that please if out door unit is installed in inside of my house so please install it on the roof so ac will be able in cooling mode. But after 15 to 20 days my problem is still is same no any further action taken by local dealer till today.

Wow! I was thinking of escalating my ac issue.. But i can see a list of similar complaints so i think there is no point of saying much.. I have logged complaint on 4th may 2018... May being peak season when one needs ac to my surprise it's almost end of the month and the unit is in the service centre. Over all 4 complaint logged multiple solution for gas leakage, then capacitor change now it's cooling coil for which the part is not available. I sure won't suggest any one to purchase lloyd ac.