Loop Mobile Complaints & Reviews

my internet is not working since last 1-2 weeks. I try to call on your 198 no for complaint registration but there is no replay. only record is playing no body answers the call. ONce some body pick up the phone and tell me that there is some error in your internet he will solve it from there and ask me hold the line for at least 10-15 minutes. But even after that there is same error for the internet. Kindly look in to the matter as i am facing lot of problems or suggest me change my company from loop to any other - like airtel or vodaphon

I have called customer service team many time they cant solve my problem they disconnect my call whenever i call to them if you are providing me this kind of service i think i will inform to all of my colleges and my family members to discontinue to use loop mobile service. I know you will not feel any think as we will discontinue your service as any how you are going to transfer your service to Airtel. Please help me with these all i[censored] can give me call back that would be great. As your executive has misbehaviour with me he was arguing with me, he don't want to listen my problem. He is not connecting my call to senior person.

Respected sir/madam, there is an network issue on my loop no.[protected].my network is not showing from today 6/oct/2014.time.5.15pm.i already make a complian from customer servise but still no answer...please sortout my network problems as soon as possible tii 2day.

sir, i was using [protected] since june 2009 was happy still present they hiked my bill and sent me i had also activated packs for roaming and internet now loop mobile has sent me a additional bill of rs 3000/- kindly help me to resolve this isssue i would be greatly obliged my alternate no. incase you want to contact me is [protected] the loop mobile card is in the name of Mrs Ida Ronald Dsilva pls look into the matter and help me at the earliest

Dear sir, MySelf Vivek, I had a registered a complaint on mobile number [protected] on deduction of almost Rs. 30 on,[protected] and was said to be refunded within 2 days. But still today and I have neither got my money refunded nor the customer care is responding and they said we have not any complaint regarding with refund. Even I am calling 2 times in day from last 6 days. Loop mobile costumer service is very bad service provider. please take action against to loop mobile. They duduct my balance from last month & I am facing Worst service from costumer care.

Dear sir / madam, I lost my cellphone today so I just want to block my Loop Simcard No.[protected] registered in the name of Ashwin Bhanji Mange - DOB - 23/05/1990 pls do it immediately to stop the miss use of my no. Regards, Ashwin

THEY HAD CHARGED 129 AS VAS IN FORM OF GPRS. I HAD BEEN USING LOOP N TILL DATE MY GPRS USAGE NEVER EXCEEDED 50% OF ALLOTED PLAN, NOW THEY HAD CHARGED ME FOR USING DOUBLE GPRS THEY ARE CLAIMING. THIS HAS HAPPENED AFTER I OPTED TO PORT OUT TO AIRTEL NETWORK. I HAVE WIFI AT OFFICE AS WELL AS HOME N HAD BEEN TRACKING THE NET USE. I ALSO NEVER DOWNLOAD USING GPRS NOR IS MY OTHER SERVICES ON MOBILE PHONE IS ON. ALSO WAS OUT OF TOWN FOR 12 DAYS N PORTABILITY HAPPENED BEFORE THEIR BILLING CYCLE. THIS IS AN INJUSTICE FOR PORTING OUT N THEY ARE TRYING TO LOOT BY TAKING ADVANTAGE. REGARDS JAIKUMAR BOTHRA [protected]

dear sir, i wants to change my old address My old address:-room no.438, ss-3, sec-7, koparkhairane, navi mumbai:-400709 MY new address:-shri ganoba sadan, house no.725/726/727, 1st floor, room no.101, koparkhairne goan sec:-19, navi mumbai:-400709 LANDMARK:-VETA AALI my mobile no:-[protected] Please consern my request.

Respected sir, I have to forward a complaint that my wife's BSNL dual numbers [protected] and [protected] are receiving almost in all days repeated trouble some phone calls from one of your customers of Orissa state through the following series of Loop mobile nos:- [protected]-[protected].,[protected].,[protected].,[protected].,[protected].,[pr...⇄ etc., In spite of adding these said numbers in rejection list, still fresh call numbers of Loop mobile nos. are tried continuously daily.We suspect some malpractices may be tried by some culprits using the mobile nos. We request serious actions from Loop mobile corporation in this regard, we will be very much thankful to you for relieving us from this mischief..Otherwise a police complaint would be preferred.Awaiting your positive response, sir. We are not able to contact the culprits through the referred cell nos. Hope, the Loop mobile Corporation would do the needful...

Dear sir, My no.[protected] and atleast 10 docket nos. And No. of reminders for last 11 day. i m suffering due to forcely deactivation of net than i call up c.c. for activation .i got sms that your plan actived on 4.9.14 at 12.40.but still till date i.e.16.4.14 nothing has been done.my 57rs deducted for net thou. I sms for deactivation. Plz.look into ts matter urgenty. Thanking u., Hitesh [protected]

From my account 100 rupees was been deducted in mid of august and then the service of cricket of activated which was not from my side, and even charges for that was deducted from account & daily charges are also deducted for the same, I have called customer about 15-20 times as asked for the deactivation that they assured me the service is no more active, even I getting the sms that the service is no more active, but still it is continued and I am receiving cricket alerts to stop that I even SMS on 155223 as said on LOOP web page and getting reply of deactivation, still the service is been active, feed-up of this, it is second time happening that the service gets automatically activated & trying to deactivate it doesn't works out

I am not using cricket service alerts but still they charge for cricket alerts an when i am deactivated that service after some days automatically that service activated I m faduf of this issue, an so frustrated plaza do something

I m using loop mobile service from last 5 years. Yesterday loop mobile deducted 60rs balance. & Today 50rs they deduct from ac. M not using any kind of services, except I hav a plan of 57rs internet . I dont know why U decuct my 60rs & I call several times to cust care but they hangup my cal. want refund my money. my no. [protected].

My loop mobile no. [protected]. Tarrif plan : PS2 Plan. Statement Date :04/09/2014. My mobile bill access by value added services ( special number ) Witch Is I did not use. Plz Return my Extra money( Charges of value added services ( special number) witch I paid through my Regular Bill Also please send usage details if it is shown in your data for VAS.(Special Numbers & M&G RLH Pack)

My number is [protected]. I was out of Mumbai and submitted my bill payment a day after the due date. The outstanding amount is 711. Since I was travelling I had already made an advance payment so as not to be inconvenienced. I received an email from the Loopmobile overdue payment office today but the payment has already been made at the drop box at Chagan Mitha Pump on Bhulabahai Desai Road on 2nd September, I have always made payments well ahead of time and am most distressed that I should be in this situation. Kindly expedite and revert. It is impossible to reach the number of Mobile assist or customer care or my relationship manager.

R/Sir, 04/09/2014 I had already requested for deactivating my service of this mobile no vide my email dtd.06/08/2014 but still the bills are being sent to me for Rs.326/- eventhough I have not made a single call from this number.Even the customer care executive has been apprised of this, who is least bothered to give attention for the same. My call was suspended from 19July 2014, onwards even before I could receive the bill amt. of Rs.1287/- which I had been promptly on receipt of the bill on28/07/2014.At that time itself I had submitted a complaint for the same for stoppage of the services, but still the bills are being sent to me without any reason or explanation for the chgs.of special no. which has been charged in the current bill of August, 2014when my outgoing calls has been totally barred from u, r endfrom July, 2014 onwards.Although I have done the payment of August, 2014promptly vide chq.No.002361 for Rs.326/-drawn on Bank of India, Nerul Branch thru the drop box and the same has been debited from my account, still I have received no confirmation for stoppage of the network services which I have telephonically intimated to the customer care representative Mr.Gauri Shankar-M.NO.[protected] from01/09/2014 who told me would come and meet me personally, right from August onwards with respect to stoppage of the usage of this service, but hasn`t turned up so far nor any another representative turned up to attend to my complaint promptly.I will be forced to move the consumer forum in this regard for unnecessarily harassing me to do the payment of the bills and also enforce them to pay back the refund of the chgs. being levied to me unnecessarily when I have asked for suspension of the services from July, 2014 onwards. I request u, r goodself to Kindly do the stoppage of this service of the M.No.[protected]on my name-Sunanda Ganapathy Iyer, Immediately and stop sending me bills on my address. Kindly give me the complaint docket no so that I can be assured that u have atttended to my complaint.Dont compel me to initiate legal action against you. Yours faithfully, Sunanda Iyer M.No.[protected]

My mobile bill for the number [protected] has been charged RS 180/- for some special numbers for statement date23/06/14 statement number[protected]. I was assured from your customer care that this money would be reversed in my next bill instead for which I was charged RS 70/- again for the same . I hope my account is credited for the amount of RS 180/-

My loop mobile no. [protected]. Tarrif plan : PS1 Plan. Statement Date : 03/08/2014, 03/07/2014, 03/06/2014. last 3 month My mobile bill acces by value added services ( special number ) Witch Is I did not use. Plz Return my Extra money( Charges of value added services ( special number )) witch I paid through my Regular Bill.

My phone no is [protected].from the past two months one rupee is getting deducted from my account for the services which are not activated by me eg :wall paper, animation, video, games etc on 1 August my balance was 112.56 after that I activated an internet pack of 57 so my bal ance was 55.56 after my pack was completed i activated an internet pack of Rs 9 regularly for three days.. sfo if I minus 55.56 from 27 my balance would be 28.56 from this amount i have only used 5.47 rest 23.09 were deducted from my balance for no reason. i need a refund of this amount.as services were not activated by me...plzz n i would also want that all this services should be deactivated...this is my fourth ccomplain regarding this. i have also called the customer care but say the same thing as mentioned in my earlier complains i need a refund of 23.09... kindly help me thank you email id : narwani.[protected]@live.com

I am Mr. Chitrasen Pawar a loop mobile user since last ten years. I always used your service with honesty. On 21st august, 2014 i received a message from loop mobile claiming that i have used 90% o[censored]sage limit and i am liable to pay Rs. 2700 to loop mobile. I did not even used internet on 21st Aug but due to some consequences and unfortune my data services turned on. But i have mobile data settings which further proves that i did not use mobile data to cost over Rs. 2700 in any manner. I can present this data on further enquiry.So without a document comprising my data usage and charges applied, i will not pay the bill. I request you to take my letter into consideration and start my outgoing services as soon as possible. I hope you resolve this problem and avoid this inconvinience. After all customer satisfaction is your responsibility. Thank you for taking time to read this letter. I have been a satisfied customer of your company for many years and this is the first time i have encountered a problem. If you need to contact me, you can reach me at [protected] as well as [protected]@gmail.com