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Last updated Jan 6, 2024
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Loop Mobile reviews & complaints page 7

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G
ghadage
from Mumbai, Maharashtra
Oct 7, 2014
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Bad service by your customer service team.

Address: Mumbai City, Maharashtra

I have called customer service team many time they cant solve my problem they disconnect my call whenever i call to them if you are providing me this kind of service i think i will inform to all of my colleges and my family members to discontinue to use loop mobile service. I know you will not feel any think as we will discontinue your service as any how you are going to transfer your service to Airtel. Please help me with these all i[censored]...
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pankazzz
from Mumbai, Maharashtra
Oct 6, 2014
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network issue.

Address: Mumbai City, Maharashtra

Respected sir/madam, there is an network issue on my loop no.[protected].my network is not showing from today 6/oct/2014.time.5.15pm.i already make a complian from customer servise but still no answer...please sortout my network problems as soon as possible tii 2day....
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neal.v.dsouza
from Mumbai, Maharashtra
Sep 29, 2014
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extra ordinary bill sent

Address: Mumbai City, Maharashtra

sir, i was using [protected] since june 2009 was happy still present they hiked my bill and sent me i had also activated packs for roaming and internet now loop mobile has sent me a additional bill of rs 3000/- kindly help me to resolve this isssue i would be greatly obliged my alternate no. incase you want to contact me is [protected] the loop mobile card is in the name of Mrs Ida Ronald Dsilva pls look into the matter and help me at the...
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V
vivekgurav
from Mumbai, Maharashtra
Sep 27, 2014
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deduction Balance

Address: Mumbai City, Maharashtra

Dear sir, MySelf Vivek, I had a registered a complaint on mobile number [protected] on deduction of almost Rs. 30 on,[protected] and was said to be refunded within 2 days. But still today and I have neither got my money refunded nor the customer care is responding and they said we have not any complaint regarding with refund. Even I am calling 2 times in day from last 6 days. Loop mobile costumer service is very bad service provider. please...
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A
Ashwin Mange
from Mumbai, Maharashtra
Sep 23, 2014
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Block my loop mobile simcard no.9664570401

Address: Mumbai City, Maharashtra

Dear sir / madam, I lost my cellphone today so I just want to block my Loop Simcard No.[protected] registered in the name of Ashwin Bhanji Mange - DOB - 23/05/1990 pls do it immediately to stop the miss use of my no. Regards, Ashwin...
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Jaikumar Bothra
from Chennai, Tamil Nadu
Sep 22, 2014
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EXCESSIVE BILLING

Address: Mumbai City, Maharashtra

THEY HAD CHARGED 129 AS VAS IN FORM OF GPRS. I HAD BEEN USING LOOP N TILL DATE MY GPRS USAGE NEVER EXCEEDED 50% OF ALLOTED PLAN, NOW THEY HAD CHARGED ME FOR USING DOUBLE GPRS THEY ARE CLAIMING. THIS HAS HAPPENED AFTER I OPTED TO PORT OUT TO AIRTEL NETWORK. I HAVE WIFI AT OFFICE AS WELL AS HOME N HAD BEEN TRACKING THE NET USE. I ALSO NEVER DOWNLOAD USING GPRS NOR IS MY OTHER SERVICES ON MOBILE PHONE IS ON. ALSO WAS OUT OF TOWN...
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K
karan kasurde
from Mumbai, Maharashtra
Sep 19, 2014
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change my address

Address: Mumbai City, Maharashtra

dear sir, i wants to change my old address My old address:-room no.438, ss-3, sec-7, koparkhairane, navi mumbai:-400709 MY new address:-shri ganoba sadan, house no.725/726/727, 1st floor, room no.101, koparkhairne goan sec:-19, navi mumbai:-400709 LANDMARK:-VETA AALI my mobile no:-[protected] Please consern my request....
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Abdul Kadir Ismail
from Thiruvananthapuram, Kerala
Sep 17, 2014
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Troublesome cell phone calls

Address: Thiruvananthapuram, Kerala

Respected sir, I have to forward a complaint that my wife's BSNL dual numbers [protected] and [protected] are receiving almost in all days repeated trouble some phone calls from one of your customers of Orissa state through the following series of Loop mobile nos:- [protected]-[protected].,[protected].,[protected].,[protected].,[protected].,[pr...⇄ etc., In spite of adding these said numbers in rejection list, still fresh...
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H
hiteshsag
from Mumbai, Maharashtra
Sep 16, 2014
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reminder no.16 for forcely deactivation of net immediate after activation by customer care

Address: Mumbai City, Maharashtra

Dear sir, My no.[protected] and atleast 10 docket nos. And No. of reminders for last 11 day. i m suffering due to forcely deactivation of net than i call up c.c. for activation .i got sms that your plan actived on 4.9.14 at 12.40.but still till date i.e.16.4.14 nothing has been done.my 57rs deducted for net thou. I sms for deactivation. Plz.look into ts matter urgenty. Thanking u., Hitesh [protected]...
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S
SGGURU
from Delhi, Delhi
Sep 15, 2014
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Value added service

Address: Mumbai City, Maharashtra

From my account 100 rupees was been deducted in mid of august and then the service of cricket of activated which was not from my side, and even charges for that was deducted from account & daily charges are also deducted for the same, I have called customer about 15-20 times as asked for the deactivation that they assured me the service is no more active, even I getting the sms that the service is no more active, but still it is continued...
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Pramod Dasare
from Pune, Maharashtra
Sep 11, 2014
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everyday my balance deducted in my a/c

Address: Thane, Maharashtra

I am not using cricket service alerts but still they charge for cricket alerts an when i am deactivated that service after some days automatically that service activated I m faduf of this issue, an so frustrated plaza do something...
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T
tejas padte
from Delhi, Delhi
Sep 9, 2014
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deduction of 60rs .

Address: Mumbai City, Maharashtra

I m using loop mobile service from last 5 years. Yesterday loop mobile deducted 60rs balance. & Today 50rs they deduct from ac. M not using any kind of services, except I hav a plan of 57rs internet . I dont know why U decuct my 60rs & I call several times to cust care but they hangup my cal. want refund my money. my no. [protected]....
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Yogita Kandalgaonkar
from Mumbai, Maharashtra
Sep 6, 2014
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Charged For VAS Services/Special Number

Address: Mumbai City, Maharashtra

My loop mobile no. [protected]. Tarrif plan : PS2 Plan. Statement Date :04/09/2014. My mobile bill access by value added services ( special number ) Witch Is I did not use. Plz Return my Extra money( Charges of value added services ( special number) witch I paid through my Regular Bill Also please send usage details if it is shown in your data for VAS.(Special Numbers & M&G RLH Pack)...
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H
Hasmina
from Mumbai, Maharashtra
Sep 4, 2014
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Unable to send texts and call

Address: Mumbai City, Maharashtra

My number is [protected]. I was out of Mumbai and submitted my bill payment a day after the due date. The outstanding amount is 711. Since I was travelling I had already made an advance payment so as not to be inconvenienced. I received an email from the Loopmobile overdue payment office today but the payment has already been made at the drop box at Chagan Mitha Pump on Bhulabahai Desai Road on 2nd September, I have always made payments well...
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K
kunibaby
from Mumbai, Maharashtra
Sep 4, 2014
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Urgent Stoppage Of loop mobile services of my mobile no.9870118884

Address: Mumbai City, Maharashtra

R/Sir, 04/09/2014 I had already requested for deactivating my service of this mobile no vide my email dtd.06/08/2014 but still the bills are being sent to me for Rs.326/- eventhough I have not made a single call from this number.Even the customer care executive has been apprised of this, who is least bothered to give attention for the same. My call was suspended from 19July 2014, onwards even before I could receive the bill amt. of Rs.1287/-...
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Tasneem hasanali
from Mumbai, Maharashtra
Aug 30, 2014
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Charges for special numbers

Address: Mumbai City, Maharashtra

My mobile bill for the number [protected] has been charged RS 180/- for some special numbers for statement date23/06/14 statement number[protected]. I was assured from your customer care that this money would be reversed in my next bill instead for which I was charged RS 70/- again for the same . I hope my account is credited for the amount of RS 180/-...
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Tejas Bhuvad
from Mumbai, Maharashtra
Aug 27, 2014
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special number services

Address: Mumbai City, Maharashtra

My loop mobile no. [protected]. Tarrif plan : PS1 Plan. Statement Date : 03/08/2014, 03/07/2014, 03/06/2014. last 3 month My mobile bill acces by value added services ( special number ) Witch Is I did not use. Plz Return my Extra money( Charges of value added services ( special number )) witch I paid through my Regular Bill....
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N
naaru
from Pune, Maharashtra
Aug 25, 2014
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complain against loop mobile

Address: Mumbai City, Maharashtra

My phone no is [protected].from the past two months one rupee is getting deducted from my account for the services which are not activated by me eg :wall paper, animation, video, games etc on 1 August my balance was 112.56 after that I activated an internet pack of 57 so my bal ance was 55.56 after my pack was completed i activated an internet pack of Rs 9 regularly for three days.. sfo if I minus 55.56 from 27 my balance...
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C
chitrasen pawar
from Mumbai, Maharashtra
Aug 22, 2014
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undue charges applied for mobile data usage

I am Mr. Chitrasen Pawar a loop mobile user since last ten years. I always used your service with honesty. On 21st august, 2014 i received a message from loop mobile claiming that i have used 90% o[censored]sage limit and i am liable to pay Rs. 2700 to loop mobile. I did not even used internet on 21st Aug but due to some consequences and unfortune my data services turned on. But i have mobile data settings which further proves that i did not...
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suhas pujari
from Mumbai, Maharashtra
Aug 20, 2014
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To port my loop number 9870516311 into Vodafone

Address: Mumbai City, Maharashtra

* I am using loop service from past 5 years but now my dad office shifted to panvel. He is facing network problem so we decided to port same number to vodafone.* I given documents and request to vodafone for same and they also putted the request to loop mobile. * I spoke to call center representative of loop he told me to clear all outstinding due of last month Rs. 251 and I cleared the same by paying Rs. 260 on 13-Aug-2013. * Then...
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