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Loop Mobile Complaints & Reviews

1.9
Last updated Jan 6, 2024
Complaints 536
Resolved
197
Unresolved
339
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Loop Mobile Phone Numbers

Phone
+91 22 2844 0800
45
20
Mobile
+91 98 2109 9800
36
18

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Loop Mobile Head Office Address

B Wing, 4th Floor, Eureka Towers, Mindspace, New Link Road, Chincholi Bunder, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India
400064

Loop Mobile reviews & complaints page 9

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A
aamin mirza
from Mumbai, Maharashtra
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sending bill and advocate notice for number which is closed 1 year before

Address:Mumbai City, Maharashtra

Hi I am amin this was my loop mobile no [protected] this was my ported no, I have never used this no but they are still calling me and sending bills I ignored NOW THEY HAVE SENT ME NOTICE and telling me they will take legal action. I have not made a single call and I have to pay more then 1000 rupees Is this a nice company?...
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M
minal naik
from Mumbai, Maharashtra
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Complaint against your customer care executive

Address:Mumbai City, Maharashtra

My no - [protected] name - minal naik.I
M useing this card from 4 years almost i suddenly got msg from loop
That my 57 rs is being deductive for internet pack.Which i didnt
Activated .
When i talk to your customer care executive imran he said me i
Had activated this service and we had send you msg for this before 3
Days of activation but i didnt recived any msg like this. And also
Shouted...
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My phone no is [protected].from the past 20 days one rupee is getting deducted from my balance...i have called customer care many times...they onlyhave a list of services which were activated on my phone... wallpaper, animation, video, games etc...i have not activated any of this services...n whn i tell them to deactivate it they dont do it...what kind of service is this???? this is my 2 nd complain regarding this...on 7 July I got...
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A
A204VINESH
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rs 161 not refunding

Address:Mumbai City, Maharashtra

Hello 1] This number had signal for initial 10 days when subscribed !! 2] Loop Says - As per records, the aforesaid account has been recharged on 04.05.2014 and therefore you have charged Rs.49/- for data usage under default and same is correct and genuine. We had recharged Rs 60 on[protected] & Rs 101 on[protected] on Loop number [protected] and not on[protected] ; for trying to activate Internet Pack by SMS and IVR mode...
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D
Dnyanada Shirsat
from Mumbai, Maharashtra
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Network and Charges

Address:Mumbai City, Maharashtra

I don't get proper network and internet by loop. From last three days i don't have proper network of any. They suddenly charged us rs.1/per sms without concerning the customers. I also activated message pack of rs.27 for 15 days validity and it ends within 10 days. Loop Mobile is really giving worst service to us and on that they are charging us a lot money for it....
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M
madhu.mahale
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deduction & no customer excutive giving right information

Address:Thane, Maharashtra

Dear Concern, My name is Madhuri Mahale loop customer [protected] on yesterday 30rs Balance was deducted n when i was asking to customer care of loop they told me just ke it is not showing in our system it will not refunded. n today 1 customer care executive gave me such information about 10 ka gang offer. he just told me about how to activate it but didn't tell me that after activation of 10 ka gang plan your current plan will be deactived....
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N
naaru
from Pune, Maharashtra
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unnecessary deduction of balance.

My phone is [protected].from the past 15 days 1 rupee is getting deducted from my balance.when i call ed the customer care they said ur animation is activated, which i didnt but still i told them to deactivate it .but stil one rupee is getting deducted from my account..again whn i called them i got to know a new service is activated on my phone...i told them i m not activating any services thn how does it. Gets activated...????they replied...
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A
ashwini teli
from Mumbai, Maharashtra
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Regarding stopping of outgoing call service and internet package

Address:Mumbai City, Maharashtra

I, Miss Ashwini Teli is a loop service user through Government plan. Contact No: [protected]. My plan includes 49 Rs Rental, loop to loop free lifetime, loop to other 30 paise, 100 minutes free, 200 sms free. I had a word with Mr. Tauheer Patel on 23.06.2014 regarding my internet plan. He suggested to take the Rs.99 plan for unlimited internet and he said that he would activate in 4 hours. On 25.06.2014 I received a message regarding crossing...
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S
slz.rupak
from Mumbai, Maharashtra
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Its 'Loot' Mobile providing extreme pathetic service

Address:Mumbai City, Maharashtra

My Loop Mobile no. is [protected]. I recharged on 20th June, 2014 with Rs.50 & my balance was about Rs.42. My total calls & messages from that date till today amounted to around Rs.8 & so the balance should have been around Rs.34. But to my shock, it is Rs.10 only. They activated value added services on my no. on 20th June like animation, value pack, wallpaper, bhakti sansaar, love tips, etc, without my knowledge & charged...
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P
POPATSBI
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Waiver of delayed payment penalty on postpaid mobile bill

Address:Mumbai City, Maharashtra

My mobile no is [protected]. I was your customer, but, due to non availability of network while reaming i have ported out to vodafone. After porting out, i received bill of rs.335.00 including the late payment penalty of rs.100/- . I am ready to pay the bill but due to busy schedule i could not get time to visit your gallary for payment of the bill.
I request you to please waive the penalty of rs.100/- as it is not the practice among...
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S
shilpa9821
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about KYC form submission

Address:Mumbai City, Maharashtra

I am Shilpa Vinayak Murudkar service in police Department in Mumbai. Your KYC system I have submitted my light bill as a address proof. But Your employee named Kesarkar working in Bhoiwada Mumbai Loop gallery. He misguide me. He told me that your documents are not compulsory to provide and this gallery have no rights to take documents. After some days I got your message about KYC submission. Then again I went to the same gallery Kesarkar...
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S
sunil shukla alot
from Delhi, Delhi
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un justify payment

Address:Thane, Maharashtra

my no was [protected] Un justify charges My no was [protected] it was more than 10 year No, I am platinum card holder, My line was disconnected on 17 th march without any information, since this card being used for major business purpose and due to this action I had lost so many customers and it has impacted to my carrier and business, One fine day I got bill of 99000/- I shocked, my line got disconnected without my...
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C
cutecooldreamer
from Delhi, Delhi
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Change of documents by the vendor

Address:Mumbai City, Maharashtra

Myself Mahesh Rathod. My contact number is [protected]. I bought two numbers for a vendor. He submitted someone else documents in place of my Documents. Hence i am not able to access with my loop a/c as the documents don't represent my details. My numbers [protected] and [protected]. Its a serious complain. Please look into the matter and revert asap....
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M
mpshahca30
from Mumbai, Maharashtra
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No Service without intimation

Address:Mumbai City, Maharashtra

Sir Loop Mobile suddenly stopped out going calls on 17/06/2014 and 18/06/2014. The automated answer mentioned while trying for making calls that the Inter connectivity charges has not been paid by LOOP I have suffered a heavy monetary loss due to this...
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D
Dhanashri
from Mumbai, Maharashtra
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Disconnection of My No.

Address:Mumbai City, Maharashtra

Dear Sir / Madam My Mobile No. is[protected]. this no has been disconnect from Yesterday night. I cant call or message any one and my all incoming calls has been blocked. When I am going to call there one message display "Not Registered on network". I want to activate my above number as soon as possible. Thanks Dhanashri Chaudhari....
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L
Lahu Chogle
from Mumbai, Maharashtra
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Excess Billing on 16-4-2014 & 17-4-2012 re: Mobile No. 9821012589

I learn from your Gallery in response to my enquiry, that I have been charged Rs. 495/- for overseas call to London on each of the days 16th & 17th April. I wish to point out that I am 87 years old, and I am unable to speak on phone for more than 10 minutes at a time.. It is not possible for me to speak continuously on phone for 30 minutes continuously at a time.. I should have been charged for only 10 minutes on each occasion. If you...
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Y
Yogendra Udani
from Mumbai, Maharashtra
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No communication on Vodafone nos.

Address:Mumbai City, Maharashtra

I really regret to inform that since 16.6.2016, I can not contact to my relatives of vodafones in Mumbai from Mumbai, while dialing vodafone nos. from my loop mobile I here recorded message that Your this mobile no. can not be connected because loop mobile has not paid interconnect dues (some thing like this) ... why we prepaid customers suffer for such activities of loop mobile...? Yogendra Udani...
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F
foster
from Mumbai, Maharashtra
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No network in cuffe parade mumbai and service intermittent

Address:Mumbai City, Maharashtra

I have registered a complaint on the 6th of june 2014 at the customer care no provided with regards to my prepaid account, telephone no [protected] but upto today ie the 16th of june 2014 the matter has not been resolved. Mine is a prepaid account, which i am holding for the last 15 years. But of recent the loop mobile service has been awful. I am totally disgusted. My complain reference no is doc/c/06069033. I have made several calls but...
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R
rk13pillai
from Mumbai, Maharashtra
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out going of my mobile stopped with out giving any intimation

Address:Mumbai City, Maharashtra

sir, My mobile no.[protected] which I was using for last so many years, was restricted from using out going calls with out giving sufficient time for settling the issues .your mobile network restricted me from any out going calls i always paid your bill in time you can go through the records, your customer care was very irresponsible . i even don, t know why it happened, i will be forced to change the network because of your irresponsible...
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V
VINAY SHINDE
from Mumbai, Maharashtra
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About Rceiving Less Talktime

Address:Mumbai City, Maharashtra

As per shown in the image below.. it the recharge is not possible to be made in online services, why this type services are shown on the website.. why we have use paper recharge every time to have full talk time.. my transaction id for the above mentioned complaint is [protected] dated on 10/06/2014 Tuesday one more.. I used to recharge my mobile no [protected]... with recharge amount of Rs. 87.. (special recharge) but every time...
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