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LT Online Store Complaints & Reviews

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Updated: Jul 8, 2025
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LT Online Store reviews & complaints page 9

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S
sbkakp81
Mar 18, 2021
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Address: D. M. Dhadhi (Proprietor) Gr.17, Podar Chamber, Store Lane, Near RBI Bank, Fort, Mumbai 400001

I have purchased "Eset internet security antivirus " on 10 march 2021 from Ltstore online website. After making a the payment i received the key on the same day after a couple of hour via email. When I used the same key to activate the same antivirus then it showed "the license key you have entered is expired".
The company's customer care number is not reachable and also they are not replying to my mails.
For the reference I am attaching the following photos
1- invoice
2- error message
3- received license key
+3 photos
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    J
    Janautpal
    Mar 16, 2021
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    Address: PAHARICHAK.LALAT.BELDA.PASCHIM MEDINIPUR.PIN-721443, PAHARICHAK.LALAT.BELDA.PASCHIM MEDINIPUR.PIN-721443

    I Had Ordered To LT online store on 11/02/2021 a Canon 89.99 Ink cartridge jk A4 Paper Online Paid-2299.83 Order Id-#[protected].But After One Month 7 Day The Did Not Delivered It.Processing And Processing l Mail To Customer Care Bat Failed.So What To Do ?
    +1 photos
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      S
      Sareen1
      Mar 15, 2021
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      I had bought 2 products in Feb 2020 and paid 9146.18.

      Order I'd #[protected] and #[protected].

      Despite of sending many emails as well as confirmation from yourstaff on call, no refund has been processed.

      email sareen.[protected]@gmail.com
      [protected]
      LT Online Store customer support has been notified about the posted complaint.
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        D
        deepak.mastermind002
        Mar 12, 2021
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        Address: Gr. 17, Podar Chamber, Store Lane Near RBI Bank, behind Axis Bank, Fort, Mumbai, Maharashtra 400001

        I had ordered the headphone and it has been more than 9 months and product is not delivered.
        LT Online Store customer support has been notified about the posted complaint.
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          J
          Janautpal
          Mar 10, 2021
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          Address: PAHARICHAK.LALAT.BELDA.PASCHIM MEDINIPUR.PIN-721443, PAHARICHAK.LALAT.BELDA.PASCHIM MEDINIPUR.PIN-721443

          Order #[protected]रु 2, 299.83Feb 11, 2021 10:03 pm
          Delivery TRACK Consignment Number
          +1 photos
          LT Online Store customer support has been notified about the posted complaint.
          Mar 10, 2021
          Updated by Janautpal
          Order #[protected]रु 2, 299.83Feb 11, 2021 10:03 pm
          Delivery TRACK Consignment Number

          I Had Ordered To LT online store on 11/02/2021 a Canon 89.99 Ink cartridge jk A4 Paper Online Paid-2299.83 Order Id-#[protected].But After One Month The Did Not Delivered It.Processing And Processing l Mail To Customer Care Bat Failed.So What To Do ?

          Order delivery - Comment #3810391 - Image #0
          Janautpal's [Complaint's author] reply, Mar 15, 2021
          I Had Ordered To LT online store on 11/02/2021 a Canon 89.99 Ink cartridge   jk A4 Paper Online Paid-2299.83 Order Id-# 20-21-259392.But After One Month 5 Day The Did Not Delivered It.Processing And Processing l Mail To Customer Care Bat Failed.So What To Do ?
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            P
            parthkumar1802
            from Gaya, Bihar
            Mar 5, 2021
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            Address: Near RBI Bank, CST, Mumbai

            I ordered a logitech g402 mouse from them... the payment is done and now no response... they wont repond to my mails... or calls... i ordered it on 1st march which isnt long ago but when i checked today it still said processing so i checked their reviews and it looks like it may be a fraud company...
            LT Online Store customer support has been notified about the posted complaint.
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              R
              Raj58er
              Mar 3, 2021
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              I ordered Kaspersky Total Security 2 Users 3 Years antivirus software from LT online store on 16 February 21 and made online payment of Rs 2348/- for the same. The order was confirmed by the Firm against order number 259718 and delivery within
              8 days was assured.

              After 16 days of placing the order I have neither received the item and nor has my money been refund. I tried many times to speak to the customer support of the Firm however their telephone numbers are not reachable. I also sent repeated mails on the email ID of the firm however no response has been received from them.

              I would like the Firm to refund my money immediately.
              LT Online Store customer support has been notified about the posted complaint.
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                A
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                Hi Team,

                We have ordered Epson-L4160-Wi-Fi-Duplex-Multifunction-Ink-Tank-Printer-p[protected] from LT Online Store in month of March-2020 with done online payment. Due to Covid lockdown we have cancelled order in the month of May-2020. It's almost 9-10 Month still we didn't get any refund amount. We tried multiple time to reach out to LT Online Store on telephone number but no response.

                Order #[protected] — LT Online Store

                Can you please help us to get amount refund back asap.
                LT Online Store customer support has been notified about the posted complaint.
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                  S
                  Sourabh Prasanna Gour
                  from Bhopāl, Madhya Pradesh
                  Feb 28, 2021
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                  Address: Gr.17, Podar Chamber, Store Lane, Near RBI Bank, Fort, Mumbai 400001

                  I have ordered the Logitech B525 HD Webcam for a total of Rs. 3079.80 inclusive of bluedart shipping from LT Online Store available at the URL https://ltonlinestore.com/ on May 23 2020, thats over 9 months ago from now. Upon, not receiving the order, I repeatedly called the numbers available on the ecommerce site for customer care, but all my calls went unanswered.

                  Finally, on September 10, 2020, after a period of 3 months and 2 weeks, I received an email from LT Online Store, that the status of order has been changed and the amount has been refunded. When I checked my account, I could not find any refund, so I emailed back on January 29, 2021 to LT Online Store asking for the reference number of the refund transaction and date of transaction.

                  Since, no refund was ever made, I was told that they have sent me some coupon of the initial order amount.

                  To my dismay, NO coupon whatsoever was ever sent to me, I raised the concern again with LT Online Store over email and this time around I was told to wait till the evening of January 29, 2021.

                  To the date i.e February 27, 2021, I have not received any REFUND nor the COUPON in lieu of the order placed. LT Online Store has stopped responding to my emails requesting the refund. This is outright FRAUD, to make things worse they are still operating and are a risk to gullible customers.

                  I am hereby attaching the email communication screen-shots for your reference.
                  +2 photos
                  LT Online Store customer support has been notified about the posted complaint.
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                    G
                    Gillian Gilhooly
                    from Bengaluru, Karnataka
                    Feb 27, 2021
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                    I ordered a cartridge and paid in advance. Unfortunately the cartridge shows as empty. I want a refund.
                    LT Online Store customer support has been notified about the posted complaint.
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                      S
                      sumeshnair1947
                      Feb 24, 2021
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                      Address: SREENILAYAM HOUSE CHERUVANNUR PO, MEPPAYUR VIA CALICUT DIST KERALA

                      I Ordered a HP 52x 700MB 80-Minute CD-R Media 50-Piece Spindle-2 Unit worth Rs1, 326.32 on 8th February 2021 they said that will deliver by 7 days. But today 24th of February 2021 they didn’t send the product yet. I tried to contact them many times but they’re not reachable. I Paid them RS. Rs1, 326.32 & they not refunding the Money also.
                      +1 photos
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                        A
                        Feb 24, 2021
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                        Address: Nagpur

                        Hi,
                        **** URGENT***
                        It has been more than 2 weeks, where LT Online team replied that refund will be proceed but still refund money or Coupon not initiated.

                        Team, can you please provide the ETA when coupon or money will be refunded.

                        Attaching here snapshot for your reference.
                        +1 photos
                        LT Online Store customer support has been notified about the posted complaint.
                        Didn't get any response yet from LT Online Store Customer support.
                        @LT Online Store Customer support, can you please let us know when it will be refunded back? no reply, no email response, it seems you are not interested to pay back to money?

                        @Counsumer complaints can you please advise in this scenario??
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                          L
                          Lokeshkharvi
                          Feb 23, 2021
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                          Address: Bangalore

                          Ordered K7 anti virus SW on 17th Feb from
                          my phone no. [protected] and email ID [protected]@gmail.com, amount successfully transferred to LT Catridge vendor but I did not get order confirmation.

                          I checked with bank they said payment was successfully and here is the aggregate no.445938 which was shared by bank.

                          Please initiate the refund soon.
                          Otherwise I have to take further action against you.
                          LT Online Store customer support has been notified about the posted complaint.
                          Complaint Status

                          [Feb 23, 2021]
                          LT Online Store customer support has been notified about the posted complaint.
                          _____________________________________

                          Didn't get any reply yet from LT Online Store customer support team, Kindly reply.
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                            D
                            DISHESH KUMAR
                            from Rawatbhata, Rajasthan
                            Feb 22, 2021
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                            Address: DISHESH KUMAR Plot no 324, New Market, near rajasthali computer academy Rawatbhata, Rajasthan, 323305 [email protected] +91 94608 11691

                            I recently purchased the HP803 Black Cartage from your online site whose order number #[protected]
                            You are requested to Please change my cartridge on an Urgent basis .
                            LT Online Store customer support has been notified about the posted complaint.
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                              K
                              Kamal Kumar Padmanathan
                              Feb 19, 2021
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                              Address: Gr.17, Podar Chamber, Store Lane, Near RBI Bank, Fort, Mumbai 400001

                              I refer to the Order No - #[protected] dated 3 February, still the status is pending and no response from the customer support. Further there is no response to the mails sent to them.
                              LT Online Store customer support has been notified about the posted complaint.
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                                Arijit013
                                Feb 15, 2021
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                                I placed order for HP ink cartridge and proceeded to make payment via NetBanking. The amount of Rs. 1327 got debited from my bank account but the order didn't get confirmed.
                                +1 photos
                                LT Online Store customer support has been notified about the posted complaint.
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                                  S
                                  Suchit Chauhan
                                  Feb 15, 2021
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                                  Order not delivered of Jan 2021
                                  Order no[protected]
                                  And no response from mail or call.
                                  +1 photos
                                  LT Online Store customer support has been notified about the posted complaint.
                                  Still no response from lt online it's still showing processing
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                                    A
                                    Feb 11, 2021
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                                    Address: D. M. Dhadhi (Proprietor) Gr.17, Podar Chamber, Store Lane, Near RBI Bank, Fort, Mumbai 400001

                                    Hi Team,

                                    We have ordered Epson-L4160-Wi-Fi-Duplex-Multifunction-Ink-Tank-Printer-p[protected] from LT Online Store in month of March-2020 with done online payment. Due to Covid lockdown we have cancelled order in the month of May-2020. It's almost 9-10 Month still we didn't get any refund amount. We tried multiple time to reach out to LT Online Store on telephone number but no response.

                                    Order #[protected] — LT Online Store

                                    Can you please help us to get amount refund back asap.

                                    Thanks in advance.
                                    LT Online Store customer support has been notified about the posted complaint.
                                    LT Online Store,

                                    Can you please provide us ETA when it will be get refund or COUPON CODE OF THE SAME AMOUNT?

                                    Appreciate if you will be responding soon.

                                    Thanks

                                    Epson-L4160 Printer - Order Not Delivered - Post Cancellation of Order Amount Not Refunded Yet - Comment #3799957 - Image #0
                                    Hi LT Online Store,

                                    Can you please confirm when do we get refund or COUPON CODE OF THE SAME AMOUNT any ETA?

                                    Apricate if you will be responding soon.

                                    Thanks

                                    Epson-L4160 Printer - Order Not Delivered - Post Cancellation of Order Amount Not Refunded Yet - Comment #3799959 - Image #0
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                                      Dipanshu Kumar Rai
                                      Feb 11, 2021
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                                      Address: Anand nagar road , siwan, Near mahila thana, Ward no -25 , Nirala Nagar

                                      Sir I have ordered ink cartridge on this store, money is paid, but I do not give information about my order even do not take any call and not reply the email and my order number is #[protected]
                                      +1 photos
                                      LT Online Store customer support has been notified about the posted complaint.
                                      Feb 11, 2021
                                      Updated by Dipanshu Kumar Rai
                                      My email id is [protected]@gmail.com
                                      Feb 12, 2021
                                      Updated by Dipanshu Kumar Rai
                                      Please help me quickly, thank you
                                      Even after too many they have not cancelled my order, there is information about cancellation from 12 days .So please help me in cancel the order, "Thank you"
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                                        A
                                        arifbaig012
                                        from Panvel, Maharashtra
                                        Feb 5, 2021
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                                        Address: 402 Abbas House Takka Gaon, Old Panvel, Navi Mumbai, Maharashtra - 410206

                                        Dear Team,

                                        I've placed an order for a Logitech Bluetooth Computer Keyboard on 3 Feb 2021 and I'm receiving regular updates regarding my product from LT Online Store. Today on 5th February 2021 I've received a tracing ID of DTDC courier that my product is shipped but that ID is untrackable/invalid. My Bank Reference ID for the UPI transaction I've made is[protected]
                                        Their UPI ID is ltcartridge.[protected]@axisbank
                                        and it is showing as verified merchant on payment page request page.
                                        Please ban this website and all these types of websites permanently who are doing fraud through their site.
                                        LT Online Store customer support has been notified about the posted complaint.
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