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Mahadiscom / MSEB / MSEDCL Complaints & Reviews

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Updated: Dec 23, 2025
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P
Premnarayan Nilambar Mishra
from Mumbai, Maharashtra
Feb 6, 2019
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meter reading not taken in one month

Address: Thane, Maharashtra, 421306

Dear sir,

Meter reading not taken in one month and not send sms to submit reading in time so i can not submit my meter reading in time after 2 or 3 month unit show to high, mseb calculate per unit rate rs.10 and send to high bill. Please meter reading take to proper time and send to me proper bill amount.

Thanks & regards,
Premnarayan nilambar mishra
Consumer no[protected].
Mob no [protected].br...
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Ganesh Kusundal
from Chennai, Tamil Nadu
Feb 6, 2019
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Address: Pune, Maharashtra, 411014

From last 6 month i am chasing to get meter changed still my meter is not changed yet, can you please take this in consideration.

I have attached receipt of my request plus application which has been partially treated with confirmation that meter is faulty but no new meter has been installed.

I have paid more than 10, 000 rupees extra since 6 month and plus more than 8000 rupees extra prior to meter check.

I am very much in tired of following up with mseb guys and they told be that from last one year they don't have new meter in stock.

My question is, who will pay me my extra money i have so far paid?

Please help me!!
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    C
    Cyrus Nava
    Feb 5, 2019
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    Address: 411048

    My consumer number for msedcl in pune is[protected].

    My flat gets occupied only 1-2 months in a year and has been unoccupied since october 2018. However, month after month, my electricity bill continues to be charged the same at approximately rupees 1000 every month.

    Either msedcl is committing a fraud by not reading the meter and replicating the power consumption for the earlier months or there is a genuine fault in the meter.

    Kindly let me know if i can have my meter checked by msedcl by paying a separate fee.
    Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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      S
      Swapnil6902
      from Pune, Maharashtra
      Feb 3, 2019
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      Address: 411057

      My electricity bill is too high for the month of jan 2019. It is showing 800 units consumed in a month. This is biz are when i compare this to other residents in the society who have only around 100 units. Also when i see the meter reading today at 3rd feb it is showing for 130 units from 29th jan. This really is a serious issue with the meter. Can some please from mseb check this asap.
      Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
      I have been complaing to mscb since 2 months but they are not responding to my complain, every time they give a same resion that they do not have meter.
      kindly solve my problem.
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        G
        Gaurav2006be
        Feb 2, 2019
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        Address: 411017

        My meter is not working for more than an year. I have already complained multiple times, i had been informed there is been shortage in new meter and hence can not be replaced.

        I had been getting exceptionally high bill for more than 6 months and it keeps on increasing every month. I continued to pay all of these high bills just to avoid disconnection.

        My connection is disconnected now without any information and there is no update on faulty meter and high bill.

        I have paid more than 25000 for electricity which i have not consumed at all in past 8 months.

        My details are as below:

        Consumer number [protected] bu 4635 chinchwad sub-dn.
        Name mr. Gaurav d. Sharma connection type lt
        Address sno 30/1/2, shivraj nagar "royal rahadki" flat no d[protected]
        Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
        I paid my bill for 2250 on 12th jan, but the bill was still reflected in my amount so I paid again.
        Please advise what is the resolution for this. Will the amount get reverted or will be adjusted in the next bills.
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          H
          harneet1090
          from Pune, Maharashtra
          Feb 2, 2019
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          Address: Pune, Maharashtra, 411015

          Hi sir/ma'am

          Due to non payment of bill, they took away our meter.
          But after clear all the dues and other charges its been 10 days now i cleared all the dues.
          Still they are not reinstating my meter due to this there is no electricity in my flat.
          Everyday i go to their office (Vishrantwadi branch, pune) and ask the status, they say "metres are not available".

          Really don't know to whom should i approach.

          If anyone can help me on this would be very grateful.
          Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
          Mahesh gangurde, the officer here in diva takes goose for fraud electricity suppy . . I stay in 6 floor building and total of 36 flats and only 12 -16 meters . We pay 2-3 k per month without any much o[censored]se . And the officer does nothing . And top of that he sent ppl to cut our electricity.. . I dont know what the ### mseb is doing.
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            J
            jawale pradeep
            from Pune, Maharashtra
            Feb 2, 2019
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            I have complained against msedcl that electric meter the charged me exessive bill on[protected]. I personally requested to senior officer to make arragement to chek my electric bill on[protected]
            Name - late jawale kundlikrao dhondiba
            Jawale vimal kundlikrao
            My consumer no.[protected]
            add. — s. No.50, nanai baug, ghorpadi - mundhava
            Dist:- pune
            Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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              S
              Sagar Deshpande
              from Pune, Maharashtra
              Feb 2, 2019
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              Address: Pune, Maharashtra, 411033

              I live in thergaon pune. My consumer number is[protected]. I am getting high electricity bill from several months. When checked, it is observed that fixed charges are 300 for me. However, fixed charges for 3 phase customers in chinchwad are still rs 80. Why should i pay almost 4 times the charges which should be uniform across all customers. I have raised complaint 4 days ago which is still not resolved.
              Please help and do the needful.
              +2 photos
              Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
              is it resoled? I am also facing same kind of issue, what are these fixed charges? and why they are high for 3 phase supply?
              Sagar Deshpande's [Complaint's author] reply, Aug 9, 2019
              No it is not resolved
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                S
                Shrikant N
                from Aurangabad, Maharashtra
                Feb 1, 2019
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                Address: 444906

                Who is responsible to cut down the branches of the tree if it is crossing over the pole line in the residential area. I lodged a complaint on their web self-service portal (https://wss.mahadiscom.in/wss/wss?uiActionName=getViewPayBill). But they just closed it marking it as resolved without contacting me or visiting the site.

                Complaint Number: 9931661
                Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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                  A
                  ansagraw
                  from Pune, Maharashtra
                  Jan 31, 2019
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                  Address: Pune, Maharashtra, 412207

                  My name is not updated on electricity bill my builder has submitted documents in september 2018 still name is not updated.
                  C803 gulmohar renaissance wagholi pune 412207
                  Anshul agrawal
                  Please update name on my electricity bill details of mseb is as follows
                  Consumer number:[protected]
                  Unit 0817 hadapsar
                  Pc3
                  +2 photos
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                    P
                    pramod0078
                    from Pune, Maharashtra
                    Jan 30, 2019
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                    Address: Thane, Maharashtra, 401501

                    Dear sir/madam,

                    I am consumer no.[protected] & sub division-4159 boisar (R) s/dn. I am complaining about the electricity was cut of my house because bill was not paid but my due date was 7th february. Why this thing was happening in boisar all time. When i asked him that he told that his higher officer was tol but this was wrong habit doing every time & i was regular paying the bill then also, if i not paid from last month then it will be cut it will be ok.

                    Please forwarding for reply.

                    Thanks & regard's
                    Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
                    MSEB has sent high bill and we're now getting all activities under observation when asked to check no response from MSEB.
                    Call on [protected]
                    Re: High bill : Consumer Number :[protected] ***** Complaint
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                      S
                      Shonak Gomez
                      from Vasai-Virar, Maharashtra
                      Jan 30, 2019
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                      Address: Thane, Maharashtra, 401202

                      On an average monthly bill for the salon (Only ladies) two shops combined i get an average electricity bill of maximum 6k to 7k.
                      In 2018 frm august or sept onwards i hv been getting a bill of rs. Zero (Rs.0) to which we did go to the electricity department and were told that they are adjusting the amount as we hv paid more... All of a sudden in the month of nov 2018 we get a shocking bill of 198678.. My question to them was how? They hv been telling me the meter hasn't been reading the units consumed.. And all of a sudden in nov 2018 it showed a meter reading o[censored]sed unit 14k+... We did ask them to check if the (Rolex) meter was jumping or something could be wrong, we did pay for meter checking, they say the meter is absolutely fine, and nthngs wrong, i highly doubt that they hv, again in the months of december 2018 i asked them to give me a fresh bill and in that again the meter hasn't caught the reading. Im scared to death if this continues il be always paying a bill of 2lkhs with out it being my fault.. Plz help plz look into this... 2lkhs for a small business like mine is a very big amount.. I hope and pray u can help me in this current issue of the bill...
                      I have been paying this bill of 2lakhs in installments... Which i clearly know i am being ripped off to death for...
                      First i paid 50000
                      Second i paid 30000
                      And today 30/01/2019 i am paying 40000
                      Sir/madam
                      A request to please solve my problem i'm clearly being ripped off...
                      Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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                        S
                        Sonu333
                        from Mumbai, Maharashtra
                        Jan 29, 2019
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                        Address: Parbhani, Maharashtra, 421306

                        Hi team,

                        I just enquired about new electricity connection for below mentioned address but i got to know that metres are out of stock and no guarantee when metres be available in future.

                        Can you please look into this issue on priority and let me know the solution over it.

                        Address:
                        Survey number 258,
                        Sagar colony,
                        Tahl. Dist - parbhani: 421306
                        Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
                        Dear sir,
                        My consumer no. Is[protected] on name of mahesh narayandas girdhani
                        Address ground floor shop no.1 business arcade near rajedhadur hospital shalimar nashik 01 we have not reciving bill for last 4 month plz send me bill on my address
                        I am complaint as I was paid Dec 2018 bill on 4 jan 19 but again bill was Rs 5009 without taken meter reading

                        Online bill payment receipt receipt from msedl but not updated

                        Con.no[protected]
                        Billing unit - 4159
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                          F
                          Freddie Movdawala
                          from Mumbai, Maharashtra
                          Jan 28, 2019
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                          Address: Pune, Maharashtra, 410401

                          I Villoo Savaks Pardiwalla having Consumer No.[protected] at HNO B2/1 SNO 35A/1 Nagargaon Lonavala 410401 find that I have been Billed for 720 Units in November 2018 as per your bill Which I have paid online.
                          I would like to inform you that My Lonavala Home is a Holiday Home and I or any of my family members were not occupying the same in November 2018.
                          I state that I have been issued a false reading of my Meter and hence lodge protest to adjust the amount which I have paid in my future bills
                          +1 photos
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                            S
                            Sreenivasan Iyer
                            from Mumbai, Maharashtra
                            Jan 25, 2019
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                            Address: Thane, Maharashtra, 401501

                            Dear Sir / Madam,
                            Since more than one year I am getting the electricity bill of above Rs.500 and the reason is meter faulty, reading is not visible in the display. I submitted written complaint to the concern officer and also made online complaint in the website. Mahadiscom replied that my service request is resolved and actualy still the display of the meter is not showing any reading.
                            +2 photos
                            Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
                            Dear sir,
                            My consumer no. Is[protected] on name of mahesh narayandas girdhani
                            Address ground floor shop no.1 business arcade near rajedhadur hospital shalimar nashik 01 we have not reciving bill for last 4 month plz send me bill on my address
                            Dear sir,
                            My consumer no. Is[protected] on name of mahesh narayandas girdhani
                            Address ground floor shop no.1 business arcade near rajedhadur hospital shalimar nashik 01 we have not reciving bill for last 4 month plz send me bill on my address
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                              P
                              Preeti Singh Lamba
                              from Mumbai, Maharashtra
                              Jan 25, 2019
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                              Address: Thane, Maharashtra, 421201
                              Website: Mahadiscom

                              Hi,

                              This is to inform you about bill charge for customer id[protected] as bill charge is more than usage.

                              Kindly check the bill no-ggn [protected] as bill charge for january 2019 is rs.930.00 which more than we expected as the usage is very limited however you can check our previous bill no - [protected] as reference as the bill charge was rs.500.00

                              Please revert and obliged

                              Thanks and regards
                              Mahendra pratap singh
                              Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
                              I am paying my MSEB bills regularly online. Suddenly I have received arrears of Rs. 1874.77. This is not acceptable. I want to know the reason for these arrears.
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                                K
                                kaustubh3082
                                from Pune, Maharashtra
                                Jan 24, 2019
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                                Address: 411017
                                Website: MSEB

                                Dear sir / mam,
                                My name is
                                Kishan venkatrao kulkarni, my address is dhanashri society, flat no.2, brhind ashok talkies, pimpri pune 411017.
                                My consumer no. Is
                                [protected] bu4594

                                Despite complaining several times to place new meter no body has reverted back. What is the issue???. This is not acceptable at all... What is the issue for replying back???. I want an answer to this asap...
                                Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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                                  C
                                  CHANDRASHEKHAR B.MOR
                                  from Pathri, Maharashtra
                                  Jan 24, 2019
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                                  Address: Yavatmal, Maharashtra, 445001

                                  Dear sir,

                                  Myself chandrashekhar brijmohanji mor, at — yavatmal, dist-yavatmal-445001, maharashtra pl. Note my gst no. — 27aaahm9537j1zt.

                                  Its a humble request to you that pl add my above gst no.in following consumer bill copy.
                                  [protected][protected][protected][protected][protected][protected][protected][pr... pl. Do the same & confirm, our email id — [protected]@yahoo.com
                                  Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
                                  In power supply 2 phase not working so the machinery also stop
                                  so please resolved the problem as soon as possible .1 & 1/2 hour
                                  before power was not there.
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                                    J
                                    JigarThakker
                                    from Mumbai, Maharashtra
                                    Jan 24, 2019
                                    Resolved
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                                    Resolved

                                    Hi team,

                                    Have received the bill for the month of dec'18 is rs.300/-. As unit consumption was 16 only and my bill is so high. Don't understand how they are calculating the amount.

                                    Also tried to log a complaint on mseb website but it is rerouting to some another and ask for the login and after that complaint option disappeared.

                                    Please ask them to explain me how consumption bill is calculated. As net arrears, total arrears etc so many things are added. Don't understand.

                                    Please intervene here.

                                    Logging a case on behalf of my aunty.

                                    Regards,
                                    Jigar thakker
                                    May 20, 2019
                                    Complaint marked as Resolved 
                                    This MSEB personnel is very worst. They don't even take efforts to reply on mail also. Worst experience.
                                    Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
                                    Jan 28, 2019
                                    Updated by JigarThakker
                                    Hi Cosumer Complaints Team,

                                    Yet to receive update from MSEB department. Please intervene here.

                                    Thank you.

                                    Regards,
                                    Jigar Thakker
                                    Jan 28, 2019
                                    Updated by JigarThakker
                                    Hi Team,

                                    Attaching the light bill snap fyr.

                                    Please expedite in this.

                                    Thank you.

                                    Regards,
                                    Jigar Thakker

                                    Feb 19, 2019
                                    Updated by JigarThakker
                                    Hi Team,

                                    Request you to update please.

                                    Regards,
                                    Jigar Thakker
                                    Apr 20, 2019
                                    Updated by JigarThakker
                                    Still this company not bothered to answer there customers.
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                                      A
                                      asinid
                                      from Mumbai, Maharashtra
                                      Jan 22, 2019
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                                      Address: Thane, Maharashtra, 401202
                                      Website: msedc

                                      My address is, a wing, flat no 201 amrit kripa building, near sai baba mandir, deewanman vasai west, 401202.

                                      I have been living the same address since last five years and last 4.5 years my bill was coming like 400 or 500₹ suddenly since last 6 month my bill started coming 1700 plus nd the worst part is, since last one year i have not received any paper bill from this company, i my self have to loging to website and check that. I contacted the person in same company and they always refused my issue with excuse sir aap fridge use karte ho 2 light bulb ek table fan aur ek ceiling fan aur ek chota wala exaust fan use karte ho, iss liye aapka bill 1700 aa raha hai, yaar mere ristedaar goregaon mein rehte hai, woh fridge ac tb geezer aur pata nhi kya kya use karte hai, unka bill 800₹ aata hai aur mera khud kan500 se uppar nhi aata tha ye last 6 maheene se aisa kyun, everyone refused to help me, nd last week i was gone to my home town, without any call without any message they have disconnected my power and when i ask them to fix it, i paid your faulty bill, they are saying tumko tab tak light nhi milegi jab tak office nhi aaoge, arre tumhara galti hai, maine bill pay kar diya, katte waqt toh nhi pucha ab jab paisa dediya toh kyun office ke chakkar lagwa rahe ho, mere fridge mein 5000₹ ka samaan tha, kyunki light nhi thi ek hafte se aur mai gaon gaya tha, sab kharaab hogaya, its very very bad, they are stealing poor family.
                                      Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
                                      Jan 22, 2019
                                      Updated by asinid
                                      im without electeicity since more than a week, here is my consumer ID[protected]
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