Mahadiscom / MSEB / MSEDCL Complaints & Reviews

Dear sir
You have charged high bill mistakenly with unit used as showing 1216 with amount rs.14, 830.00
As my monthly unit have been normally zero & bill amount is not more than rs.100/- from last 2 years,
As i am not as of now staying in my flat how come my bill suddenly generated so high.
Please note that there is no dues have been pending from my sides & all the bills have been paid on time.
Request you to look into the same & reverse the amount as early as possible.

Your sincerely,
Suresh halankar (Consumer no.[protected]
[protected]

Mulund west mumbai victoria classic asha nagar phase 2 zone is experiencing frequent power cuts since past month. Members are very much inconvenienced it's never happened in the past. Complaints are attended to after 2-4 hours, but what is it that's causing these frequent power cuts, does mseb realise that there are several senior citizens who reside there. The stated society's a are 10 or 12 storeyed towers. Are mseb authorities waiting for a casualty to happen due these frequent power cuts or intend to investigate & resolve this once for all. Incidentally societies in the neighborhood are not experiencing these power interruptions.

Dear sir,

I am senior citizen and never used online option to view my bill before. When i viewed it i realized below issues in records:

1. Incorrect mobile number registered. We are not using any landline but earlier (Before 15 days) there was unknown number registered.

2. Incorrect pin-code registered against our consumer number[protected]. The pin code currently shown is mumbai international airport locality which is absolutely incorrect. We are staying at thane and our locality pin code is 400602.
2. A. Please confirm whether we were billed excess because of this pin-code issue till now? If yes, what correction and compensation you are going to offer us.

So kindly correct details in records and confirm to registered email id i. E. [protected]@gmail.com once complaint resolved with in service agreement duration.

Thanks

Yours truly

We, as a residents of purvarang society, wagholi, the society of which is just opposite to mseb purvarang sub station is facing everyday frequent power cut for the past 2 years. We are regularly paying our dues to mseb every month, however, do not get the power regularly. The power is so frequent, all our electric gadgets are getting out of order. On daily basis, once the power shut down occurs, to resume it takes 3 - 4 hours, apart this long gap, we also face regular short period (Apprx. 15 min - 30 min) power cuts also.

We have been lodging complaint every time, and the complaint is closed just after a formality telephone call from mseb, without improving on the service.

We would earnestly request to please solve this problem.

Thank you,

Mseb has charged me over 500% over a period of 5 months on my electric bill & have exhausted all my advance paid to them. They have the proceeded to remove my meter.
As i have not been staying in my home in vasai the advance was paid that this problem does not occure.
They are now not ready to solve the problem. I have all the bill to show as proof.
Please advice what action can be taken

Hi,

I have made request for new 3 phase connection on dated 19 july and paid the amount of 3439 inr on dated 16th aug as per the online receipt attached.
Till date i have not got the meter connection, and not getting any positive answer when calling to wakad office.

Its been almost 2.5 i have made request for connection and still waiting for it.

Request you to look into the matter and resolved my issue.

Regards,
Rajiv coomar
[protected]

Respected sir/madam,

My consumer no :[protected]
On monthly bill the name : mr solanki chandu kantilal
Address: zopadpatti nr white house, jail road, yerwada, pune-411006
The above mentioned name & address has some words correction and need to update old database as follows,

Mr solanki chandu kantilal
Address: old white house, jail road, near kumar angan soc., yerwada, pune-411006
Please note that the word zopadpatti is to be removed

Consumer no.[protected]

Branch unit 4708

I have been following up with mseb since last one month to change the meter because the meter doesn't show meter reading, the officials say that they have not received meter since last few months, i believe this excuse isn't valid i request you to kindly change the meter at the earliest as the meter isn't in use

To whomever concern,
Mahavitaran (App for maharashtra electricity board) is the most horrible app it's not at all user friendly 90% of the time it never works i have complained to the contact center more than 5 times they have not borthered to reply nor any response, the funny bit is the person who come to take the reading doesn't know how to take the reading only for our meter as per him it's high technology meter, which they have provided themselves. Since 5 months i m sending the reading from the app.. Whenever u want to send the reading the app will never respond. There are so many customers who have complained on app everywhere possible but no one has helped not anyone is taking responsibility.

Respected sir, madam

I have 1 year ago submitted complaint at akola mseb head office as well as gaurakshan road mseb office akola. But no satisfactory reply from office.
My home build under ramai ambedkar awas yojna located sindhi camp khadan, kawade nagar old dhoor bazar akola 444 004. We are poor family residents in poor home, thanks for maharashtra govt.
To help poor backward people.
But my home not complet because of electricity wire, so i and mother humbly request that electricity wire transfer beside at my home.
Thanking you
Mr. Sandip m. Athawale

My consumer number is[protected] and
Billing unit 0647:yawal ii subdn.
I am getting average bill from last 3 month. (July, aug and sept) that is 75 unit.
Meter status is : locked and getting the same meter reading
Current reading and previous reading is 3403 unit.
No one is staying at that place, we visited the place 3, 4 time in yearly only.
Actually, meter reading should be zero for last 3 months. But every month they added 75 unit for 3 months. They should apply minimal changes if we are not using the electricity for specific time period.

I register complaint 2 times in msceb site, but no one has taken action on it.
Please check and taken action asap.

Urgent
For personal attention
Dear sir,
This is regarding the death of 3 cows at our farm due fall of electric wire of line passing through our area when the cows were grazing in area on 01 sep 2017 and subsequent visit of police/recording of statement/ show cause notice to msdcl by govt of maharashtra electrical inspector. On 12 sep 2017.
The elec inspector was shown on ground the poles and wires status.
So far no action taken. It is requested to rectify the low hanging electric lines before such more incidence take place and it become pubice issue cow deaths.
Thanking you,
Col yadav mob [protected]
Ceo (P)
Betegaon gowshala
Mahagaon road,
Bombay gowrakshak mandali
Betegaon

Consumer number[protected]
Vinam nagar, pune
[protected]@gmail.com

Sir,
I have following complaints relating to submission of meter reading:
1. I have downloaded the app on my mobile phone but on selecting option submit meter reading, no site opens to submit the photograph of the meter.

2. You have created an elaborte website www.mahadiscom.in. it must have been an exhaustative and expensive task. But still it should be considered incomplete especially for the computer users.
The site should include option for
Uploading the meter photograph.

It will be useful for aged people like me who are uncomfortable with small screen and small letter size. We are comfortable with the desktop.
This will bring completeness to the website as well.

I notice yuo0r cpmplaints site has option add photograph.
Introduce this option on the main site a;so.

S. N. Vaidya

Dear sir,
In view the above mentioned, we refer your trailing mail & my simple questions raises from your trailing email are,
U said that "the agency i. E. M/s. Siddhant enterprises, dhule was not performing their task of pc reading"; so my question is that who is responsible for that.?
Also u said that, this office has split up accumuled units into 37 month and gives accumulated unit adjustment for rs.71231/- so, how you calculated reading of 5768 units, please send us split details.
Morever, our family of 4 person are staying in small village where continuous electricity supply is wonder and our family is working in farm for whole day, then how it's possible to consume 5768 units of electricity.
You also mentioned that,
Please provide me the in details of bill split and consumption of electricity as you said, am waiting for your reply with details information, please provide as early as possible.
I am not satisfied with your justification, please make necessary correction at your end.

Thanking you

Respected sir/ madam
This is to inform you that i am residing in the below mention address. This is to bring your kind notice and information that in our farm (Gat no. 1826, kadage group, sheganekudi road, bedag) before few days there is an electric pole down because of heavy rain. There is an emergency requirement for pole standing.
Request you to look and instruct your technical department to stand a pole as soon as possible. It would be very thankful if you co-operate with us.
Thank you
Mr. Narayan ganpati patil,
Patil galli, hari mandir chowk, bedag,
A/p. Bedag, tal. Miraj, dist. Sangli

Dear sir,
Customer no.[protected]
Consumer name sandeep kishorrao narde
Double bill payment 12 sep 2017 [protected]techmaharashtrastate [protected] 12 sep 2017 920.36 and 2nd is 20 sep 2017 pos 416021xxxxxx0491 dcsimsebelec pos debit j[protected] 20 sep 2017 930.00 so i request to you kindly return my access bill payment rs.930 in my account.

Thanks
Sandeep kishorrao narde
[protected]

Sir,
I am residing in my flat c-105 mahavirdham sarawali since from last 3 and half years. Since last one year my meter (Meter no given below) is not showing reading.

Last month ie aug-17 bill faulty meter remark was raised by the concerned authority. And the same was minus billing. I found out through internet. Met officer at mseb boisar, he asked me to give application. Hence the application raised.

[protected] meter not showing reading. Kindly do the needful.

Regards

Panduranga pujari

Mseb thane-400601, consumer no.[protected]/4727- mrs m. P. Malbari, kharkar ali, thane west, my husbund is retired on 31/12/2015 he is getting only 19000/- pension, but energy bill received increasing day by day. How can i compensate my family exp. I think meter no. 11013407 is seem to be faulty or sombody is stoling power supply from my meter, cause last time it was verified by ur team of thane. I am reguler bill paying consumer pl do somthing or check the meter at your capacity pl
Mobile no. [protected] (Bill dt. 16/09/17 rs.3290/-

Sir
Mera nam ganesh sonawane he. Dist aurangabad tq. Soegaon. Fardapur. Last 1/2 salo se hume bill nhi aya tha aur hume bataya ja rha tha ki apke paise jama he magar hamare sath dhoka hua aur hume 106000. Humne usse bhi swikar kar. Usse docuting kar kam karake 63000kar. Installment par bhar rahe he. Aur abhi fir wahi problems creat kar rahe he aur abhi fir se 3 mahine se bill nhi de rhe he. Hum kaha se itna payment kare. Ye to bus paise kamane nikle he. Hum puri tarah pareshan ho gye he. Hum ne une bataya to bus tal rhe he

My running shop is closed since july 2017. Since last 3 bills, i am getting electricity bills amounting around rs.600-700 for a closed shop. Last 2 bills i have complained but all in vain. As a good citizen i paid bills expecting favorable reply. Recently i have received new bill with rs.650. My customer no.[protected] and name is vikas hanumanmal surana. Please get it resolved as they are not responding for the same. The technician from mseb came in the month of august and took photo of meter reading which was 65 units and now at present it is 69 as per the bill but i am charged for 40 units.