Mahadiscom / MSEB / MSEDCL Complaints & Reviews

The Chief Engineer in charge of consumer complaints
MSEDCL
Mumbai.
10th August, 2017.
Dear Sir or Madam,
This is with regards to consumer number[protected], installed at Awas Village, Alibag Division 542. I would like to bring to your attention that we have had electricity problems non-stop since the instllation of this of this meter/transformer in December 2015.
On average, the DO blows off several times a month and during the monsoon – it must have blown off 3 times a week at the minimum.
Apart from this, we had complained about excess billing in the month of April 2016. At the time, Mr. Mulani – the divisional engineer in Alibag had told us to keep a daily reading of our usage. We have been doing this. The reading on the bill is never consistent with the reading that we have. When we complained about that – we were told that it is because the reading is done on different days and not necessarily on the day that is mentioned on the bill. This is not acceptable to us since if this was the case, then there would be a variation – sometimes the reading would be less and sometimes more – however, it is consistently in excess of the actual reading. You may see below and I can submit copies of our readings as well.
Date MSEDCL bill reading Jhaveri reading on same date difference
3.1.[protected] excess
2.2.[protected] excess
4.3.[protected] excess
3.4.[protected] excess
3.5.[protected] excess
JUNE – no bill received for the month of May – however, July bill has dates and readings
2.6.[protected] excess
2.7.[protected]SAME AS JUNE 2nd READING[protected] short
Yet despite the reading being the same for June 2nd and July 2nd – billing was done for 638 units.
Further, since 13th June, 2017 – our meter has burnt out. This has been brought to the attention of the local team several times, but it was only on August 2nd that Mr. Bhoir visited our site and has demanded payment from us for a new meter to be installed. However, we have had no supply since July 13th. It was restored for 2 days on July 29th and then went off again on August 1st, 2017. Now I am being told by Mr. Bhoir that our contractor who did the installation of the transformer has to check the cabling since it is faulty and until the cable is checked – we will not be supplied any electricity. The contractor says that he will check the cable, but that because of the frequent break-downs in the area – there could have been a short circuit in the line. Whatever the issue, as a consumer – it is not my job to be chasing the various MSEDCL officials after I have paid such high amounts to install a transformer to simply get basic electrical supply.
It is the job of the local MSEDCL office to check these cables and ensure that the supply is ok. On the contrary – nobody comes to help us and every month we are subject to inflated bills and no attention or help when we complain. Every time the DO blows off, the MSEDCL staff tell us to call the contractor and the contactor says that this is not his job. Then the repair is done by cajoling the local wireman and paying him a tip.
The installation of the meter was done by a licensed contractor – Ms. Nishant Enterprises owned by Mr. Vishwas Mhatre recommended by your MSEDCL local team in Alibag. This is because you do not have the requisite staff and so therefore, bungalow owners like ourselves have to pay EXORBITANT charges for the basic right of electricity supply and despite these charges, no proper services are provided to us.
This is simply unacceptable – kindly let me know who I can come and see personally to sort this issue out. I would like to see someone senior enough in your Mumbai office who can help me resolve the issue rather than have me run from pillar to post as is the case in Alibag.
Also please kindly note that we were not billed for our electric usage from the date of installation in December 2015 till April 2016 despite asking for the bill SEVERAL times. Our first bill in April 2016 was issued for an amount in excess of Rs. 1, 50, 000. When this was pointed out – the bill was arbitrarily reduced to some lower, but equally unacceptable amount. Because that amount has been paid, but is still to be sorted out by yourselves, I cannot pay my bills online. This too causes a huge problem for me – so please appreciate the huge problems that I have to go through each month because there is no proper system in Alibag.
I will wait to hear from you,
Thank you,
Sincerely,
Saloni Jhaveri. Consumer number[protected]

Consumer no :[protected]
Billing unit: 8125 / bhadgaon/ pachora division
Meter no: [protected]
To,
The concerned personal,
I am receiving bill for faulty meter since july 2017. I have given multiple complaints to msedcl - bhadgaon.
My uses is normal min 350 rs and max 450 rs. But msedcl given bill 17670 rs for the month of june and 18050 rs for the month of july, which too high.
I was assured by your department to solve my problem, but nothing is done till date in fact i am required to visit every time to your offices for rectification, this makes me feel that either your people are not competent for the job or they are not willing to solve the issue, in both the cases i have suffer.
Being a senior citizen it is not possible for me to visit msedcl offices for bill correction.
I have completed all necessary documentation still i feel harassed, fooled & tortured by your department.
I humbly request you to issue me correct bill either by repairing the meter or by replacing the meter.
I look forward for your kind support.

Regards:
Eknath pawar
[protected]

Due to incorrect of meter reading, i have been charged very huge amount of bill, the incorrect reading mistake was accepted by the msedcl officials earlier, and now the same officer is not ready to rectify the mistake and instead is asking to pay the entire faulty reading electricity bill, we are small ssi unit and payment of such huge amount electricity bill is not possible for us, request you to please rectify the mistake and issue a correct amount of bill so that it can be payed on time, and direct the officer to have some concerns for the customers as searching for the officer is like searching a diamond as the officer is never on the place given to him and is always denying to do his duty as meeting the officer is in vain as he himself is not accepting his own words of rectifying the faulty meter reading that he has earlier accepted it to clear.

Dear sir,
My light bill is increased from around 100 to 150 units per month to 310 units for the month of june 2017. I do not have any ac, water hater or induction etc.
Also i use only led bulbs.
Please consider my problem and take action soon as i belong to middle class family. This rs 4000 amount is too much for us.
Regards
Pankaj kolhe

Consumer no.[protected]
4601 vishrantwadi sub division, pune

Myself rajesh kumar singh resident of kharghar sec - 35f, electric consumer no.[protected], past six months, 3 times written complaints served to kharghar local office at sec - 35 and sec-12 electric office for faulty electric meter, past two months jun and july 2017 electric bills are more than 4000/- rs.
Electric meter reading on electric copy charges are missing.
They simply send lumsum amount of 4000/- rs every past two months.

Now i do not know to how to handle this electric bills issue. As written complaints to kharghar local office is wastage of time.

If my problems is not solved i will take up this matter to pmo office delhi.

Tks

Dear chairman,
Greeting for the day...

I am staying on rent and i always pay my bill online, the am using ac which i m using on frequent basis last month my bill 3660 /- i have used my ac and i agree that might that bill was right and made the payment.

I have not used my ac as i used in may after that my bill come 4420/- i was surprised when i saw my bill.

This is really unacceptable hoe come the bill come higher than the last month.

I need clarification, o have never made my late bill i always pay online

Please clarify then i will pay the bill after several mail they are least bothered to resolve my query and sending reminders to make the payment. The worst

We have 2 member family. Our average bill has been rs 1000/- - rs 1100/.

All of sudden the same increased to rs 4230/- last month. We were out of town for 15 days and now it has increased to rs 5280/-

We have raised a complain on your online portal however here is no response.

We will not pay such a huge bill as this is highly unfair. Please look into the same on priority.

Also ensure current month bill is adjusted from last months excess paid and the balance can be kept as credit.

Dear sir/ madam,

Ref : customer number :[protected]

With reference to above subject i registering the complaint against over billing of the msedcl for above mention customer number, where they have made over billed the meter reading, over billed to make it into the higher billing slab since from last two month's (June & july) total count of reading, 144 & 259 respectively. Were as reading for month of april march and feb (89, 51 & 60)

For your reference attaching bill of current month for knowing reading purpose.

Requested...
Ganesh bangar
Room no. 104, pragati nagar, hindi high school, ghansoli gain, navi mumbai 400 701
[protected]

My meter bearing consumer no[protected] is not showing reading, it is dead. Hence this complaint. Please do the needfull. Vijaya fadnis, saibaba socity, jn road, kamptee.441001 in last week, some electric workmen came and asked, wheter your supply is ok, when i said ok, they went out and stop the supply for the work they have to do. Inthe eveining supply was restored. Henc we did not bother. But 3-4 days back, a man came for usual meter reading, he brought to our notice that meter is not running. Therefore i am approaching you. Thank you. For smt vijaya fadnis kamptee.

Dear sir
I am anil,
I have applied for new connection of meter as my new house is under construction (Approximately 2 months back). This area comes under rawan wadi, as new meters are not available here the respected officer is also helpless, even required staff is also not there.
So please do the needful. Because in gondia ample of meters are available but in rawan wadi which is 12-14k. M. Away from gondia the electric meters are not available

Sir/ mdm
I already complaint on[protected] to mseb office chinchwad gaon. On 24-06-17
Mseb persons remove meter for checking after 4to 5 hrs they refix the same meter. L already paid bill rs 6840/- on month june-17.&rs 2870/- on month july 2017. On[protected] mseb person taken reading and got it faulty. I got next bill as faulty meters bill as rs 3270/- both persons are mseb persons. Please take immediate action, and replace faulty meter. And also deduct bill from extra bill paid me to msedcl.

Consumer number [protected]
Billing unit 4183 deogad s/dn
Connection type: lt

Sir,
My house is under construction in vijaydurg and i am getting bills of about rs. 2000 to rs. 2, 200 each month since may 2017, where only a single small cfl bulb glows during the night time.

My brother who is resident of vijaydurg has made a complaint to electricity office to come over and check the meter, but so far no action has been taken from electricity department.

I have made this request to review my bill over mahadiscom website, but i keep getting these higher bills continuously and hence i have stopped paying the same through online portal.

Request you to look in to the matter and do the needful to revise the bills and change the electricity meter as soon as possible.

My consumer no is[protected] and billing unit is bu3905 (Nagpur rural). Meter is installed at pyramid city 3, besa pipla rd, nagpur. Flat d-401.
Sir, since posseion of flat in june 2017 i even did not stay for a single day. The main swirch is off. But i am getting bills of say 80 to 100 units per month. There is no meter readings on bill.in july i paid rs 610/- and again in aug 2017 i paid rs 700 /- even though flat is locked. Kindly look into, as i am supposed to get minimum bill, as i am not at all staying at present since possetion from builder.

Rajabhasker b s narayana
Dated 5 aug 2017.

Increase in amount of bill and bill we get in that image of meter reading is not proper
Hi,
Consumer no[protected] my compliant is increase in amount of bill and image is not proper in electric bill my request is to take action asap to those private agency who had taken such a image and bill amount
You can see this picture how this agency is working

Consumer number :[protected]
Name of owner : rambhau haushiram lonare
Son: rajendra rambhau lonare
Property address : a/p-shahajapur, kolpewadi
Tal-kopargaon dist-a. Nagar
Pin : 423602
Contact number : [protected], [protected]

Dear sir/ madam,

Ref : customer number :[protected].

With reference to above subject i registering the complaint against over billing of the msedcl for above mention customer number, where they have made over billed the meter reading, over billed to make it into the higher billing slab since from last two month's (May, june & july) total count of reading units 165, 165 & 1862.
This is faulty bill and msedcl employee is not responding properly

Dear sir/ madam,

Ref : customer number : [protected].

With reference to above subject i registering the complaint against over billing of the msedcl for above mention customer number, where they have made over billed the meter reading, over billed to make it into the higher billing slab since from last two month's (May, june & july) total count of reading 7026, 8652 & 7700 respectively. Were as reading for month of april march and feb (5984, 5001 & 4301)

For your reference attaching bill of current month for knowing reading purpose.

Requested to look in the matter and arrange to reconnect the same as earliest.

Your's truly,
Devraj j jhala.

We registered complaint regarding one eletric pole is inside the road, bearing our complaint no 1636752 and reminder dated 29/07/2017.

Till date and till time there is not progress.

We have give complaint regarding this to pune muncipal corporation, pune also but they are told that this is job is concerned with msedcl only.

Both authorities are not interested to do this job as early as possible, as there is question of any one's life.

Please do the needful as early as possible and save any one's life.

Ref: adb/mseb/17-18/01 date : 2nd aug 2017

Maharashtra state electricity distribution co ltd
Nashik
Sub: billing complaint - customer id[protected]
Dear sir / madam
I, bhide arvind dattatarya, customer id[protected], would like to bring to your notice that there is an anomaly in billing of may and june 2017.
May 2017 current reading 11556, last reading 11556 units consumed 110
June 2017 current reading 11844, last reading 11556 units consumed 288
As it is clear from the above that 110 units are charged extra and the same needs to be adjusted / credited to my account. This was explained to the person taking reading who had informed that it will be automatically taken care in july 2017, however it is not taken into account in current bill.
You are hereby requested to look into and ensure that 110units are adjusted.
Regards

(Bhide a d)
Nashik

Hello respected sir
I have been getting faulty reading from past 8 to 9 months. Every month i have to walk to the mseb office and submit actual reading and make proper bill
But this time the difference in reading was about 367 units stil they just reduce ₹1000 and in the next month bill current reading was just 37 units and the bill was for ₹647 so it's really unfair. For reducing the bill amount you do it to minimum, but it's not even minimum. How can for 367 units it costs just ₹1000 and for 37 units ₹647.
Please look in my matter as soon as possible.

My consumer no. Is[protected] kolhapur urban division. My meter is faulty & not working for. Last 2 months. Therefore i have given online compliant through mahavitaran mobile app
& complaint id is[protected]. It is learnt that there are no electricity meter available with company. It is therefore requested to change meter immediately.

Now recently i have been receipt of electricity bill. My flat is vacant for last one year. Therefore there is no usage of electricity. Minimum usage of 5 to 6 units were shown by the company and i am paying bills for the same. Now suddenly the has charged me bill of 90 units and deducted sum of rs. 529/- from my advance payment. It is therefore requested to reduce excessive bill charged to me & credited sum to my account immediately.

- mahesh sahasrabudhe
Mob. No. [protected]