Mahadiscom / MSEB / MSEDCL Complaints & Reviews

Dear Sir,
MSEB reading in month of Feb-17 recorded on 26th Feb. But for the month of Mar-17 reading taken on dated 28th evening instead of 25th Mar to count 30 days billing.As the reading taken delayed by 3 days, units in the month of March are more (103 unit).So the per unit rate for billing will be 6.73 Rs/- instead of 2.98 Rs/- which is not acceptable.
So it's my humble request as my average unit/day is 4 units reduce the 12units & generate the billing so that I will pay the mar bill as i did regularly or i will not pay the bill in this march month.MSEB adjust the reading unit in month of April-17 billing.I will directly pay April bill only & for that MSEB gave me written acknowledgement regarding the same on my mail or SMS on my mobile.
Name=Prashant Nakade
Consumer No=[protected]
Complaint No=5821966(In MSEB office, but not ready to resolve the issue)
Mobile=[protected]
Email=[protected]@redifffmail.com

Thanks & Regards
Prashant Nakade

This is to inform you we are staying in pune on rent and paying electricity bill on time even then electricity board people are coming and disconnecting our meter.
Talked to even higher authorities but even they do not help
I am providing the no. S which really caused us inconvenience
Mukund telke: ph no:[protected]
Mseb bansode: ph no:[protected]... This person was drunk on duty and continuously saying i am disconnecting your line because today is year ending and i have to reply my boss at evening meeting.

Hello it is very painful to tell you that the street lights in our town are not being switched on even after installation as they have installed more than 100 pols but they only lights up 10 in the main market due to this road accident are increasing and the people crossing roads in dark area are harmed and also animal's are brutal killed
place ballarsha dist chandrapur
442701
please take strict action against this and request u to make the maintenance on regular basis

Date – 27 March, 2017
To, Complaint board, MAHAVITRAN, Aurangabad
Sub – Higher electricity bills, non attendance of complaints and continuous bad torturing about recovery
1] I am residing on rental basis at Flat no.8, Sammrudhi Arcade, Darga chowk, Shahanurwadi, Aurangabad since 10 months. From the first month electricity bills coming on very high side. Below is the list of bills month wise. We have shifted in this flat on 19 May, 2016.
Owner name – Saroj Ramesh Navathe Residence and complainant’s name - Sunder Latpate
Consumer number –[protected]
Meter number – GTL79977
Billing unit – 4675/GARKHEDA/AURANGBAD URBAN II.DIVISION
1] June – 3050
2] July – 5140
3] August – 4750
4] Sept. – 4850
5] Oct. – 4220
6] Nov. – 5550
7] Dec. – 6910
8] Jan – 4260
9] Feb. – 5580
Total – 44310
2] Total amount paid up to 17 Mar.2017 – 41, 580
Pl note that we are paying monthly average bill 4933 Rs.approx.
3] We are two members in family and have routine equipments as normal family. We four times visited your various offices but they neither take written complaint nor listen to us. All they say arrogantly that you must pay the bill and our meters are ok.
4] We are very anxious to sort out this problem as any normal person cannot pay high bills. We even contacted an electrician and checked if anything wrong. But he said nothing wrong with equipments and usage.
5] Only once your office took our complaint on 10 Jan.2017 but no action taken.
6] Every month we go to your office requesting to give installments. Since 17 Mar.2017 we have paid 41, 580. On 17 Mar. 2017 we have paid installment of 2650 and new bill came on 18th of Rs. 5560 having last date of 30 Mar. 2017. Now again I should go to your office and plead to give time.
7] Now since two months your employees come at any date and time and say they have come to cut the electricity. They have no time to listen or see the payment receipt. They simply play their equipments and say now they are cutting the wires.
8] Your employees said that our company is holding our salary and we must recover the bills no matter what. If we do not do this our company will go in private hands. It is your problem but why normal citizens get tortured? In one week they visited us three times and do not listen or see the papers.
9] Now I request you to take following actions.
10] Check all bills and check the meter or replace the meter.
11] Return excess amount paid by me within 10 days or I will be forced to take legal action against your company.
12] Give instructions to your officers and concerned staff not to cut the electricity. If this happens I will go to high court and customer court. To get justice I will go to any authority.
13] Keep maintain status quo as it is up to result.
14] Hence it is my request that take this matter seriously and give solution to my problem at earliest.
I hope you will take appropriate action, or we will force to take actions against you.

Yours sincerely,
Sunder Latpate,
[protected]
Working Journalist and counselor
NOTE- all previous complaints and bill copies attached.
Copies to - The Chairman/Managing Director/Director [Operations]/
Director [Finance]/Director[Projects]/Manager Customer Care/All concerned officers

Sir, pls kindly shift the 11 kv line pole (Ht/lt overhead) from the residential premises/building in Said Nagar Ranala Plot No.183 H.N. 1716 Ward no-1 DTC 43 Ranala Dist. NAGPUR
It is in a hazardous condition near the building where we live. So you are kindly requested to take immediate action such that any untoward incident involving life & property can be avoided.
Thanks!
Yours sincerely
JAINA NUJAHAT(Mob. No.[protected])
Ranala Kamptee.

Consumer no.[protected]
Name - shri Jaina Nujahat Altafur Rahim

NOTE:-11KV Line poll private people.

On behalf of Alliance Harmony Condominium (Apartments) situated at Gangote Path, Behind Joshi Hospital, Opp Kamala Nehru Park, Pune 411004, we want to bring to your notice the dangerous exposed cable at the Feeder Pillar. On a couple of occasions, I noticed that some speedy vehicles were about to hit the exposed cable. The road is too narrow and is a treat to serious accident / fire / complete electricity cut off to this building.

When I visited the Deccan Office of MSEDCL on 4th March 2017, I was advised that I should send some pictures to Mr. Bhave (Chief at Deccan Office) on his mobile [protected]. I personally called him on his number and spoke to him about the complaint. As requested by him, pictures were sent to Mr. Sathe at the MSEDCL Office at Deccan Branch on What's App on March 06, 2017 - but so far no action taken / no communication received.

Two pictures and our electric bill are attached for your ready reference. I suppose that MSEDCL would not wait until a serious accident takes place !

The exposed cable should not be seen outside -but should be properly set from the underneath. Further a wire string holding the cable upright is a crude way of handling Feeder Pillar issue.

I suppose that this complaint will be attended at once.

Regards

SUDHIR PHADKE
Hon. President - ALLIANCE HARMONY
401, Alliance Harmony Building,
Gangote Path, Behind Joshi Hospital,
Shiwajinagar, PUNE 411004.

Mobile[protected]

Consumer no[protected]
M/s associates

Bill for march dated 18/03/2017
Details of the above bill mention an amount of rs 458.85 as electricity charge for 120 units consumed

On the same bill/page the tarrifs mentioned are as follows

Units tarrif /unit wef 01/11/2016

0-100 2.98
101-300 6.73

So the calculation works out as follows

First 100 units @ rs 2.98 = rs 298
Bal 20 units @ 6.73 = rs 134.60

—
Total rs 432.60

Where as the amount charged is rs 458.85 a diff of rs 26.25

What is the explanation for this difference?

Its unjstified and must be addressed immediately

Consumer no.
[protected]
Recpt. No. 2760067, 2760059
Dear sir /madam
Name: mandar eknath sadhu
My 4 months bill was pending. Due date is 13 feb 2017 and i paid it on 26 feb 2017. Due to late payment supply was cut. So for that i paid rs 1000 and rs 200, 300 extra for which i did not get reciept. So i ant to know about this rs 1000 trasaction from your side.
For what reason you have charged me rs 1000. Hope you will answer me immidiately. Hoping for your replay.
Thank you.
Mandar sadhu

For the month of February, I have received a high amount of electricity bill for my flat.. The bill I received is of 3910 Rs. which is very high as compared to my previous bills which were always in range of 600-650 Rs.
When I filed a complaint in the customer care centre, yes they registered the complaint, but they were not ready to help me further instead they asked me to visit the Subunit of electricity board in Sangvi. I requested them that it will not be possible for me to reach there as I work in a private company and I would not be able to reach there before the next weekend[protected] and they would come to cut the electricity on[protected] as it is the last date of submission of Bill.
When I made a call to Sangvi subunit, Their phone rang but nobody attended the call, I tried several times but there was no response.
Tomorrow they will come to cut the electricity and they are not bothered about the wrong bill generated.

I live in Kalpataru Splendour Society of Wakad, Pune (It's near Datta Mandir, Wakad). From last Thursday (16th March, 2017) we're facing frequent and long (at least for 4 hour long) power cuts almost everyday. I work from home and it's very difficult for me as due to such long and frequent power cuts I'm unable to access internet through wifi for long time. Also, it's not possible to run your laptop for 4 hours without power. I'm sure others in my society and neighborhood are facing similar or different issues. Please let us know how long this problem will persist so that we can plan accordingly. Also, we hope this issue will be resolved soon as this is causing major inconvenience in our daily personal/professional lives. Please reply.

Dear Sir,
I am a resident of 16 g.s. colony, Near Hire Bhavan, Station Road, Dhule . My customer no. is[protected]. From last 5-6 months my MSEB light bill range is between Rs.400-500 and as seems as reasonable. But on this time i received bill amount of Rs.920 due to taken of late meter reading. Every month on date 9th meter reading was taken but on this time 15th date meter reading takes. Due to this delay my MSEB bill amount is high. So I request u to gives me the relief of reducing the MSEB bill amount and takes necessary action as soon as possible .

Hi,

This with regards to the complaint no : 5752542 & 5752608 (cons[protected]

I would like to lodge a complaint for harassing a senior citizen by not adhering to the complaint made by her on 20th March 2017.

the very word " complain' means the customer is not happy, there has been some kind of dis-satisfaction with the service provided. It surprises me that I, had to call 4 times to remind about my complaint with absolutely no solution.

I have been getting messages about meter readings which was never taken at the first place. The least I expect from you is a simple call to investigate about the complaint.

My mother, who uses your service, has been asked to personally go to your office and submit the meter reading every moth. I would like to know the reason for the same. Ideally its your responsibility to send someone to collect the reading. Why do you expect a senior citizen to do that. This is pure harassment and mental torture.

Regards

Hello, my name is Sachin, i was trying to log into the MSEB Medi claim website, i.e http://mseb.mdindia.com:82/ This was the last date to fill the enrollment forms, i tried from morning till late night now its 12:22 am in the night, still this website is talking ages to load, you wont believe the time it take to load, first of all it never loads, and when it loads, and you click on login it doesn't work again for next 10 mins literally, this is the most annoying websits i came accross in my whole life.

Our institute consumer no:[protected]
name:-shri principal hari om itc, chalisgaon

dear sir,
we faced the problem about billing...Mseb is not given the bill past 4 months...We already give the complaint in mseb office but je not take the action about this issue & in this region power supply is not regular ...So kindly take the action about this problem...

Hi,
I stay in a society in Pashan-sus road, Pune. Every month I receive a maximum bill of Rs 480 only. But for the billing period 21st Jan'17 to 22nd Feb'17 I have received a bill amounting to Rs 4030 which I had to pay but this is absurd and impossible as myself and my wife are the only occupant of the flat and as we both are working we stay at home only for 4-5 hrs a day. I have given a complaint about this but i haven't received any update regrading the processing of my complaint.

Please get my complaint processed at the earliest so that I can get the extra money back.

Details-
Flat - 502, A wing, Anusha enclave, pashan sus road,
Pune-411021, Maharashtra

Consumer no[protected]

This is Mr. Shinde . ( Consumer #[protected], Billing Unit # 4621) from Kalwa, Thane . I have received bill of Rs.1958 for Feb 2017 even though no one has been home for the entire month. The bill just says "Adjustments- Rs1958' without giving any additional details. All the previous bills have been paid on time and the montly bill for the last 5 years has never gone above Rs1000 .

Have been recieving higher bill from jan dec 2016 to feb 2017
bill is normally 900 but it is Rs 1800 also meter is not showing display complaint is registered in mseb office khopoli raigad shilphata refund of excees mony required.
name- manoj vadnerkar
consumer no[protected]
add- b1 laxmi apt 1, dc nagar shilphata khopoli 410203
ph [protected]

To,
The chief engineer,
Maharashtra state electricity distribution co. Ltd

Subject:-my residence meter not working properly for last 4-5 months, no action despite several requests.
Consumer number :[protected]

Respected sir,
Meter of my residential electricity connection is not functioning properly and i have requested and have given complaints to the area office. The department is sending me bill for 401 units on regular basis which is totally unfair and an unnecessary loss and harassment to me.
I request you to kindly rectify this situation and after that kind get my bills properly settled so as i am not at loss and kindly save me from harassment.
Thanking you.
Yours sincerely
Ashok bhimrao gaikwad

I am staying in bldg no 163 a wing, shriprastha, nalasupra 401203, my bill reading up to june16 was not more then 100 units, but from July 16, meter reading was increased to 350 units, when I checked in my meter flat no 0001 also connected with my meter, so after complaint they took away my meter for checking in sept16, and there after they started billing me 250meter, without any meter replaced, so since last ten months they are billing me 250 meters every month and I hardly use100 meter

Hi
My consumer no.[protected] an board no 4795/ Kharghar. Add :A59/ 34, sector 12, I received bill for two months n bill due date is 10/03/2017 but line man Mr. Amol disconnected my electricity connection on 09/03/2017 that before due date n without informing me. He always behaving like owner of MSEDCL, he don't have manner to talk with lady. I agree bill is for two months but amount is combined in bill n i have not crossed due date. Is he have authority to disconnect the connection before due date.

Note: if bill is pending for two months pls don't put due date in bill, so consumer will understand line man authority.

Chetna Thapa

[protected]